BetterCloud

JANUARY 5, 2023

Last week, Gartner® published the 2022 Market Guide for SaaS Management Platforms. The report defines, “SaaS management platforms (SMPs) provide central admin console capabilities to discover, manage, automate, optimize, govern and enable SaaS used by employees. These risks include everything from data loss to wasted SaaS spend.

Government 69

Government Management Marketplace as a Service Marketing 69

Intercom, Inc.

JULY 21, 2022

“The great thing about performance marketing is the ROI is really obvious, so you can justify increased spend and headcount based on the performance, and that’s what we’ve done” The first thing we did was build out a pretty robust performance marketing team. I should take it when I’m out and about.”. Andrew Chen: Exactly.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

OPEXEngine

JULY 27, 2021

This is something that we do every quarter in what we call the SaaS Finance MeetUP. It is a great way for Finance leaders to share best practices, ask questions, and get to know peers in the SaaS industry. Be carefully bold about affecting change and helping to guide the company in an evolving world and marketplace.

Finance 52

Finance Outsourcing Services Scaling SaaS 52

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. Your first SaaS customer success hire. “Why do you have playbooks?

Scale 177

Scale Customer Success Sales Hiring Strategy 177

BetterCloud

APRIL 25, 2024

SaaS tools are fantastic, but keeping your tech stack from turning into a financial snowball can be tough. Let’s break down smart SaaS budgeting, so you can make your tech work for you, without blowing the bank. What is SaaS budgeting? These are the things you’ll discover when you take an inventory of your SaaS spend.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

How To Buy Saas

MAY 21, 2025

From cloud-based SaaS solutions to on-premise enterprise software , businesses worldwide are leveraging ATS technology to build efficient, fair, and scalable hiring pipelines. The platform also includes self-service interview scheduling , allowing candidates to book interviews from available slots synced to your teams calendars.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. So I think that is somewhat of a good news in this in that SaaS businesses are sticky.

Sales Hiring 213

Sales Hiring Scale SaaS Payments Payment Services 213

Payrix

FEBRUARY 21, 2024

To start the series, Ian and his guest Andy Meadows, Head of Partner Success Management for Payrix, dive into the topic of resourcing and what you need to consider when it comes to selling payments, boarding and underwriting, service and support, and development and tech. Now, we’ve not hit on the backend service and support piece.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

Brian Balfour

JANUARY 4, 2017

We assume the other tiers all are self service and don’t require sales. Here are some more generic examples by company type of how you may segment your CAC on customer type: SaaS – A lot of SaaS products serve multiple segments of the market: Very Small Businesses, Mid Market, Enterprise.

Scale 71

Scale Marketplace as a Service Acquisition Content Marketing 71

ChurnZero

MAY 17, 2022

WASHINGTON , May 17, 2022 — ChurnZero , a leading Customer Success platform, has earned multiple accolades from business and SaaS industry groups for its product innovation and industry leadership. The company plans on doubling its headcount in 2022. ChurnZero has quickly become one of Washington, D.C.’s

Marketplace as a Service 52

Marketplace as a Service Technical Review Headcount Software Review 52

Point Nine Land

APRIL 21, 2021

Most of the time in Saas, it is going to be ARR (Annual Recurring Revenue) but it can be anything. In SaaS vs. marketplaces? We learned most of the things the hard way and we are actually still iterating and learning about many of those aspects. The article is using the word “growth” a lot. How do you organize your work?

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. 2 Instant access to service for the customers. . #2

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. 2 Instant access to service for the customers. . #2

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

Sales Hacker

MAY 13, 2025

He also co-founded WGI Group, LLC, to provide growth capital to early and expansion stage startups in enterprise software, consumer internet and digital media industries. , he was responsible for the operation of the global advertising marketplaces organization. 18:00 Practical data strategies for local businesses and SaaS marketers.

AI Search 75

AI Search AI ChatGPT Software Review 75

SaaStr

JUNE 10, 2020

We’re going through layoffs and furloughs, recession planning and for me as the CMO, facing really massive cuts to marketing budgets and headcount. We saw McDonald’s, they started separating their arches and really trying to do public service announcements around social distancing. It’s a competitive marketplace.

Travel 239

Travel Scale Marketing Outsourcing Services 239

User Pilot

FEBRUARY 24, 2025

Experience building 0-1 products, platform/ecosystem products, or marketplaces. As one of the newest entrants in the Connected TV advertising space thats rapidly growing, they seek to build unique value propositions that differentiate Netflix from other ad-supported streaming services. Who would be the best fit for this job?

Technical Advisors 52

Technical Advisors Data Management Scale 52