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So we’ve covered HubSpot on our 5 Interesting Learning series more than any other SaaS leader, but it’s for a reason. They’re a barometer of sub-enterprise B2B SaaS in many ways. Combining Strong Growth With A New Level of Efficiency. We all at least sort of know HubSpot. And what’s the latest?
For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” And it was very successful. Product can do a huge amount there.
For example, in Sales, you can take your Annual Revenue Target, divide it by the Projected Revenue Attainment Per Headcount (factoring in some ramp time) and out comes a Headcount projection. NDR Efficiency: The New Customer Success Economics. NDR Efficiency calculates the costs to deliver revenue growth by customer.
The question is not whether a CSM is a valuable asset to a SaaS business, but rather, how valuable are they? And in this article he explains why, and proposes a different approach to thinking about the optimal CSM headcount to help you build a more effective customer success organization. What is their ROI? Weekend Wisdom.
In Today’s Episode We Discuss: * How Sam made his way into the world of SaaS with Dropbox and how that led to his leading the sales and success team today @ Loom. Are marketing becoming the new sales team with their content being used more and more in the sales funnel? So tell me, how did you make your way into the world of SaaS?
In Today’s Episode We Discuss: * How Karl made his way into the world of SaaS with the founding of Lucidchart having been Head of Business Development for Google in China and Head of Patents. * Karl has been in every interview for every new hire for the first 6 years of the business, why? Loving our podcast content? What works?
The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Cassie Young is a General Partner at Primary Venture Partners, a $1B AUM early-stage venture capital firm in New York that has backed category-defining companies such as Chief, Alma, K Health, Latch, Alloy, Dandy and Vestwell.
Highlights: (08:58) Building the first SaaS product and transitioning to recurring revenue. (14:58) They just built the first SaaS product. It’s in New York. The other thing is, I live in New Orleans. Levelset was the only venture-backed company in New Orleans. I remember there was this podcast.
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