SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Here are five quick takeaways: Most sales and support teams talk about their jobs as a funnel. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Customer service as a model for growth.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Intercom, Inc.

JULY 14, 2022

?. Regardless of the industry or the product you’re selling, the old sales playbook is falling short of customers’ expectations. For James Dyett , a customer-centric mindset shouldn’t just be the purview of post-sales departments. Sales, he thought, would do just the trick. Hire customer-centric salespeople.

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

Neil Patel

NOVEMBER 9, 2020

Micro teams can amplify a company’s productivity while getting rid of the learning curve which comes with new hires. The innovation and ability to push a startup idea into production mean the team has skills and knowledge that is invaluable to an established company. The sale is direct between the seller and buyer.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Your first SaaS customer success hire. The Davidson Hang Podcast with Linda Lin.

Scale 177

Scale Customer Success Sales Hiring Strategy 177

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

Software Review 259

Software Review Scale Technical Review SaaS 259

Sales Hacker

SEPTEMBER 20, 2022

My classmates moved back into their childhood bedrooms, fought for part-time jobs in retail and food service. But this August I hosted a Sales Hacker panel with four sales leaders who guided their teams and companies through ‘08 and beyond, and what they said lightened something in my chest: Don’t panic. Hiring freezes.

Sales Hiring 107

Sales Hiring Marketplace as a Service Payment Services Banking 107

How To Buy Saas

FEBRUARY 25, 2025

Introduction: Why Choosing the Right CRM Matters Choosing the right Customer Relationship Management (CRM) platform can make or break your businesss growth trajectory. A powerful CRM helps organize customer data, streamline sales pipelines, and automate marketing ultimately boosting revenue.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Intercom, Inc.

JULY 21, 2022

Things like media companies, finance companies, retail companies, sales functions, marketing functions, and customer support. “The biggest thing I can do for Slack is to hire people who know a lot more than I do and give them free rein to do their best work” Adam Risman: You mentioned the team started with performance marketing.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaStr

JUNE 10, 2021

Ep #402: Mårten Mickos, CEO of HackerOne, explains their innovative approach of packaging customer value derived from a variety of activities into an annually recurring subscription offering that delivers outstanding value to customers while simplifying the buying process and the customer journey. Mårten Mickos.

Outsourcing Services 165

Outsourcing Services Marketplace as a Service Outsourced Development Scale 165

SaaStr

JULY 11, 2019

The challenge with that is you found a company, you start building a company, you raise money for a company, you hire a team to build the product for a certain type of company, and then the whole consumer changes and you have to adjust. The marketplace was doing well. In 2008, I founded TaskRabbit. We looked at the numbers.

Scale 157

Scale Marketplace as a Service Sales Recruiting Scaling 157

Stax

APRIL 17, 2025

Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform. Software vendors recommend a platform to their customers (or vice versa), and earn revenue for each successful referral or sale. Technical support and resources Youre not doing it alone.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. Though he had experience in recruiting, sales and product, marketing was new ground for him. So how can we do more of that?

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

FastSpring

DECEMBER 18, 2018

We’re thrilled to grow our sales and customer success teams in Europe. Welcomed Key Executive Hires to the Leadership Team. We take great pride in delivering the best ecommerce platform that helps software businesses succeed in the global marketplace. The team is thrilled to have two locations to work together.

Marketplace as a Service 90

Marketplace as a Service Sales Hiring Scale Leadership 90

Neil Patel

AUGUST 4, 2021

Businesses and marketers alike have taken note, diverting budgets towards hiring videographers to create new marketing materials for their website, email outreaches, social media, and even “OTT” video adverts on streaming platforms. More sales? This will considerably improve the quality of your video content. A higher CTR ?

Marketing 145

Marketing Social Media Sales Hiring Technical Review 145

Neil Patel

OCTOBER 9, 2020

You have developed a killer website and drafted an effective marketing strategy to generate leads and drive sales. You can hire a PPC consultant who can enhance your paid advertising campaigns by offering a unique set of skills coupled with experience and expertise. What is the primary reason that people hire PPC consultants?

Consulting 83

Consulting Sales Hiring Scale Sales Recruiting 83

Sales Hacker

APRIL 21, 2021

Do you love chasing down the sale? What about using data analysis to create sales strategies? Revenue operations (RevOps) is a centralized org within a company that supports all revenue-generating business operations including Sales Ops, Marketing Ops, Customer Success Ops, and systems management. Unified data problems.

Scale 117

Scale Sales Recruiting Technical Review Technical Advisors 117

Neil Patel

DECEMBER 16, 2021

Hiring a content mill to fill pages with overstuffed keywords that provide no value to readers won’t do you any good. Building your reputation on community forums like these help people see you as an innovative thought leader in your industry. The company’s own marketing and sales tools are pretty useful. Utilize Facebook Live.

Social Media 145

Social Media Strategy Marketing Business 145

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. If you missed episode 153, check it out here: Learning Drives Sales Effectiveness with Paul Fifield?.

Scale 113

Scale Payments Technical Advisors Sales Recruiting 113

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. In her expanded role, Ellen will continue to lead global system engineering and enablement and will add professional services and customer support to her team.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Stax

AUGUST 20, 2024

TL;DR Embedded finance integrates financial services into non-financial business processes, while embedded fintech integrates fintech solutions into the processes of an institution in the finance industry. For example, it offers faster access to funds and eliminates the need to use a third-party bank account.

Payments 88

Payments Payment Methods Merchant Services Finance 88

OpenView Labs

JANUARY 13, 2022

Science, conscious consumers, and next-gen founders will drive ESG’ innovation in 2022. One of the most important changes sparked by the subscription economy, and the move to software as a service, has been the shift from customer support to customer success. This is the role of customer value and the customer value manager.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

Sales Hacker

NOVEMBER 6, 2019

Sales development representative roles have grown 5.7X since 2012, according to LinkedIn’s State of Sales report. That’s a lot of new people entering sales! If you’re one of them, that’s both good news and bad: It means sales is growing, but you’re going to have a lot of competition getting started. Collin Cadmus.

Sales Hiring 76

Sales Hiring Development Team Review Technical Review Sales 76

Blulogix

FEBRUARY 18, 2024

Product and Service Innovation: Analytics uncovers gaps in current offerings and highlights areas for improvement or innovation. This insight drives the development of new features, services, or subscription tiers that meet evolving customer needs. This may involve training existing staff or hiring data specialists.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

ChurnZero

FEBRUARY 1, 2019

There are Customer Success leaders out there who are always looking at things a little differently, who are ahead of the curve and who are continually learning and pushing innovation. In this role, he leads all aspects of Ellucain’s global Customer Success, Professional Services, and Technology Management organization.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

ProfitWell

JANUARY 27, 2020

And finally, we spotlight Quibi yet again—a company spending more than $1 billion as it crusades into the streaming service battles. But here are some learnings, from the sales community, that Mixmax put together so we can start acting like pipeline pros. Because sales professionals are often likened to "hunters."

Sales Recruiting 40

Sales Recruiting Sales Hiring Sales Marketplace as a Service 40

Sales Hacker

SEPTEMBER 20, 2022

In this episode of the Sales Hacker Podcast, we have Brandon Barton , CEO of Bite and a hospitality tech entrepreneur and expert. Subscribe to the Sales Hacker Podcast. Fundraising as a PR activity instead of a sales activity. Welcome to the Sales Hacker podcast. That’s differentiated us in the marketplace.

Technical Review 57

Technical Review Sales Hiring Scale Marketplace as a Service 57

OpenView Labs

SEPTEMBER 24, 2019

Making their product accessible on their website instead of hiring an army of salespeople was a disruptive idea in the early 2000s. The rationale behind Atlassian’s go-to-market strategy was threefold: If we don’t have sales staff, the product must sell itself. to Atlassian and focus on building great products.

Payment Solutions 47

Payment Solutions Outsourcing Services Payment Methods Marketplace as a Service 47

ProfitWell

FEBRUARY 5, 2020

But here are some learnings from the sales community that Mixmax put together so we can start acting like pipeline pros. Hire leaders who are aligned with your goals and take a step back to view the big picture. Far too often, focus is limited to the short term because of the nature of daily deliverables in sales. No big deal.).

Sales Recruiting 40

Sales Recruiting Sales Hiring Marketplace as a Service Mobile 40

All that Saas

MAY 1, 2021

Manages your campaigns on Instagram, TikTok, YouTube, Twitch, Snapchat, Pinterest, Blog, Facebook and more. Manages budget per client and also keeps track of the payment sent to the hired influencer. HypeAuditor displays statistics for 100 million profiles and detects fake followers & accounts.

Payments 52

Payments Payment Methods Payment Solutions Payment Services 52

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 246

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 246

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

SaaStr

JULY 9, 2019

The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there. On the one hand, you can’t really afford to hire salespeople because your CLTVs don’t justify it. Well, you have to build a direct sales force.

Scale 225

Scale Sales Recruiting Scaling SaaS Payments 225

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

SmartKarrot

SEPTEMBER 1, 2022

But as more business companies choose the SaaS (Software as a Service) path, now is a fantastic time to enter this industry. . In this write-up, I will first explain what makes enterprise clients different and then take you through the all-important enterprise sales terminology that every B2B SaaS company should know. contact-form-7].

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%. What core elements does it change?

Sales Hiring 264

Sales Hiring Scale Technical Review Outsourcing Services 264