Intercom, Inc.

APRIL 20, 2022

Our strength lies in knowing when we should follow standard best practices for design and when we need to innovate and create something new. “We We believe there’s no value in innovating if it doesn’t solve our customer’s problem. This is just not the right place to innovate: usability comes first.

Innovation 211

Innovation Machine Learning Artificial Intelligence Mobile 211

User Pilot

MARCH 27, 2025

Appcues is a household name in the product adoption world, with thousands of companies using it to create engaging in-app experiences for mobile apps. While Appcues was one of the very first tools to emerge in the scene and a benchmark of innovation for a while, there are some areas that it hasnt quite kept up with.

Mobile 66

Mobile Pricing Technical Review Software Review 66

Neil Patel

DECEMBER 17, 2020

On average, consumers spend $120B in the app store and $190B on mobile ad spend. You can check traffic and user metrics on mobile app analytics to make your app as successful as possible. Here’s what you need to know about mobile app analytics and which tools are most effective at helping you dig into the data.

Mobile 143

Mobile Technical Review Systems Review Acquisition 143

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? This article shares exciting mobile product manager roles and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies Looking for a job in mobile product management? Apply here 2.

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

SaaStr

DECEMBER 1, 2024

He created a culture of “structured chaos” – enough process to scale, enough freedom to innovate. The Culture Play Zinman’s secret weapon? Building in Tel Aviv but thinking global from day one. Result: 93% employee satisfaction even post-IPO. Today, users can build custom workflows without code.

Scale 255

Scale SaaS Company Culture Leadership 255

TechEmpower SaaS

DECEMBER 11, 2023

Our blog post 53 Questions Developers Should Ask Innovators has a list of questions any good development team would ask. Inquisitiveness: Prior to starting the project, you should receive an estimate of the work effort. To provide an accurate estimate, the firm should ask a multitude of questions.

Software Development 443

Software Development Development Software Review Software 443

USIO

JANUARY 12, 2024

Fintech Meets Innovation Usio brings integrated payments expertise to the table, offering a range of processing, mobile banking , and financial technology services. Innovative Mobile Banking Apps With the proliferation of mobile devices, mobile payments have become an integral part of the financial landscape.

Payment Solutions 130

Payment Solutions Payments Payment Services Mobile 130

SaaStr

JUNE 26, 2019

The rise of mobile + cloud + APIs allowed a lot of these unicorns to remake categories. Still, it does suggest most innovation comes where money is already flowing. But in any event, it does show you that most of us are remaking existing, large categories of software. Things change. Communications, security, and infrastructure.

Software 279

Software SaaS Mobile Innovation 279

Tom Tunguz

MARCH 20, 2022

Recently, EVMOS , a web3 project, pushed forward an important innovation for the web3 ecosystem. The EVMOS token model innovates on its predecessors by introducing the App Store dynamics to web3. The EVMOS token model may be one of the most influential innovations in web3 developer relations in a long time.

Entertainment 256

Entertainment Government Innovation Banking 256

Tom Tunguz

MAY 19, 2018

Technology innovations swing to a pendulum’s cadence. Sometimes innovations begin with infrastructure changes and reverberate up the stack. Other times, front-end engineers innovate at the application layer, which demand downstream changes in the infrastructure to scale. We’re in a period of punctuated equilibrium.

DevOps as a Service 252

DevOps as a Service Blockchain Machine Learning Artificial Intelligence 252

Tom Tunguz

OCTOBER 29, 2022

Past channels have included web-based software, open-source, mobile app stores & product-led growth. Combined with a market whose cost of capital has surged with the Fed Funds rate, these trends will demand teams innovate to create more efficient customer acquisition channels. It’s unclear what that could be. Hiring stopped.

Sales Hiring 309

Sales Hiring Sales Startup Acquisition 309

Payrix

DECEMBER 18, 2024

The world of Embedded Payments saw remarkable developments in 2024, shaping strategies and innovations across the industry. Takeaway #3: The omnichannel experience Despite the focus on eCommerce and online payment innovations, 2024 saw a renewed interest in modernizing card-present payment systems.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

SaaStr

DECEMBER 1, 2022

Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, learn remotely, share videos with friends, and so much more. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences.

Merchant Services 276

Merchant Services Payment Solutions SaaS Payments Payments 276

SaaStr

OCTOBER 21, 2022

From its earliest days, Braze embraced a duel set of convictions: New businesses would be mobile first. The mobile revolution would transform legacy businesses. From these convictions, Braze understood that the way companies communicate with customers before the mobile era lacked the sophistication to thrive.

Mobile 276

Mobile Technology Investment Innovation 276

Buffer Resources

JULY 24, 2024

However, with any new social network, especially one as innovative as Bluesky, knowing where to start can be a bit overwhelming. Community-driven development : Bluesky’s open-source nature allows continuous improvement and innovation driven by its user community. That’s where this guide comes in.

Social Media 106

Social Media Innovation Engagement Mobile 106

Tom Tunguz

JULY 7, 2022

We refer to each wave by its architecture advance: internet, mobile, cloud, data lake, single-page apps, containers, serverless. Then the infrastructure innovations disappear beneath the delightful application and we move onto the next wave with its own buzzwords. Novel infrastructure often enables new software.

AWS 238

AWS Government Innovation Cloud 238

SaaStr

SEPTEMBER 8, 2020

When it started out, Algolia was a lightweight mobile SDK that was anticipated to work inherently on mobile in 2012 when phones were much less powerful today. It simply wasn’t a big enough problem on mobile that you could build a business around it.

Scale 314

Scale Sales Hiring Technical Advisors Scaling 314

SaaStr

OCTOBER 16, 2021

Bessemer Venture Partners Byron Deeter, Mary D’Onofrio, and Elliott Robinson share a state of the cloud economy, tactical lessons and case studies for early-stage founders, private market analysis, alongside key predictions and trends driving innovation in SaaS around the globe. Enter your email below for the latest SaaStr updates.

Cloud 287

Cloud Mobile Innovation Metrics 287

SaaStr

APRIL 27, 2022

Mark Ghermezian, the co-founder of Braze, takes us through his journey of reinventing a category and building Braze from an idea into a dominant player in the mobile lifecycle marketing space. As we were pioneering a new platform in the mobile ecosystem, it was vital for us to listen to our customers. Listen to your customers.

Outsourced Development 246

Outsourced Development Mobile Pricing Software Development 246

SaaStr

OCTOBER 21, 2022

From its earliest days, Braze embraced a duel set of convictions: New businesses would be mobile first. The mobile revolution would transform legacy businesses. From these convictions, Braze understood that the way companies communicate with customers before the mobile era lacked the sophistication to thrive.

Mobile 261

Mobile Technology Investment Innovation 261

SaaStr

JULY 20, 2021

The financial services industry – banking, lending, insurance – has long benefited from deep competitive moats that limited competition and stifled innovation. Now with digital finance, innovation is occurring at lightning speed. Eric Sager, COO @ Plaid & Kate Rooney, Technology Reporter, CNBC.

Payments 276

Payments Payment Services SaaS Payments Banking 276

SaaStr

DECEMBER 31, 2022

“How To Innovate Faster with Community: Insights From GitLab CEO Sid Sijbrandij” A great session from GitLab’s CEO and founder on how to really use community to build and scale. #2. Here’s what folks most watched in 2022 : Here were the Top 10: #1.

Scale 246

Scale SMB Innovation B2B 246

Tom Tunguz

FEBRUARY 1, 2023

Mobile, cloud, social - startups led each of those waves. It will require a GTM innovation - a new way of acquiring customers to vie with the incumbents. Teams will summarize meetings, create chapters in those meetings, extract tasks, translate in real time, & develop templates for future meetings.

AI 219

AI Machine Learning Artificial Intelligence Innovation 219

SaaStr

MARCH 24, 2022

BlueSnap supports payments across all geographies through multiple sales channels such as online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. Our All-In-One Payment Platform is designed to increase sales and reduce costs for all businesses accepting payments.

Payments 259

Payments Payment Services Payment Solutions SaaS Payments 259

Tom Tunguz

MAY 15, 2023

The pace of innovation in the field clouds the answer. the company would prefer to rely on external experts to drive innovation within the models. the company would prefer to rely on external experts to drive innovation within the models. the product lead would like to minimize career risk by choosing a well-known player.

Artificial Intelligence 220

Artificial Intelligence AI Machine Learning Scale 220

SaaStr

AUGUST 9, 2024

2011 focused on the mobile ecosystem, as the iPhone had been released four years prior and the app store two years after that. Maintain a small company mindset to foster ongoing innovation and growth. It’s sad when a company loses that innovation mindset that helped it to get where it is.

Scale 294

Scale Sales Hiring Scaling Startup 294

Tom Tunguz

DECEMBER 31, 2023

The share of AI-enabled web searches approaches 50% of all consumer search as consumer behavior patterns evolve, especially on mobile. This innovation reinvigorates very early-stage IPOs. The BTC ETF drives a resurgence in interest in web3 financing. We see the first broadly successful tokens with dividends (likely outside the US).

AI Search 233

AI Search Headcount Scale AI 233

SaaStr

APRIL 16, 2023

From PLG innovator at $30m ARR t o a top SLG+PLG leader at $1B in ARR. David : One of the big changes obviously is mobile. If I had it to do all over again, I would have made mobile the primary way that the product worked. The specific way mobile translates into faster growth is that you can slurp the address book.

Scale 363

Scale Sales Hiring PayPal Development Team Review 363

SaaStr

MARCH 28, 2024

We know the incredible power of technology and venture to create remarkable wealth and adding purpose to the cap table of today’s most innovative businesses can help fund the education of the next generation of great founders. the Notion Scholarship, the Figma Scholarship, the Nubank Scholarship).

Venture Capital 276

Venture Capital Cybersecurity Artificial Intelligence Scale 276

USIO

AUGUST 12, 2024

Whether customers are shopping on a website, mobile app, or in-store, these systems provide a uniform process that is easy to navigate. To transform your business’s payment system and elevate the customer experience, explore the innovative integrated payment solutions offered by Usio. Contact Usio now to learn more.

Payments 223

Payments Payment Methods Payment Solutions Payment Services 223

Tom Tunguz

APRIL 13, 2018

The iPhone was just a year old and mobile hadn’t blossomed yet. The web was still the center of innovation. And the demo provided founders a chance to explain these innovations. Without fail each featured a demonstration of the product. It was the height of the Web 2.0

Scale 189

Scale Innovation Mobile Churn 189

SaaStr

FEBRUARY 2, 2022

WebEx took note and managed to innovate their way into a competitive single-seat product that hit $20 million within eighteen months. Quip had over two million mobile registered users to their name, and less than $1 million of ARR. It was a needed reminder we should never rest on our laurels. 2012’s Lesson from New Relic.

Sales Hiring 287

Sales Hiring Scale Enterprise Mobile 287

SaaStr

FEBRUARY 2, 2022

With: – better management – fuel (capital) – innovation (features) – more awareness (marketing). The market changes, e.g. to mobile, or AI, etc., In many ways, after just a few million in ARR, your job as CEO is to maintain momentum. And so you should obsess about any early signs of losing it.

Scale 284

Scale Sales Hiring B2C Mobile 284

Tom Tunguz

MAY 11, 2023

Great companies transform a technology innovation into a go-to-market advantage. In the last five major cycles (internet, social, mobile, cloud, web3), startups seized the new technologies of the era to create a distribution advantage.

AI Search 211

AI Search AI Scale Cloud 211

Intercom, Inc.

NOVEMBER 18, 2020

And for an industry as fast-moving and innovative as ecommerce, 10 years can feel like a lifetime. And now we’re in this landscape where credit and mobile transactions are the norm. Enter the innovative ecommerce platforms and payment tools of the mid-2000s. As Fergusson points out: . “10 They’re the majority of transactions.”.

Payment Methods 239

Payment Methods Payment Solutions Payment Services Scale 239

SaaStr

SEPTEMBER 18, 2023

Question #2: How Do You Fix GTM The high-level advice for founders trying to approach Go To Market differently is… Don’t worry too much about innovation in sales and marketing. It was mobile 6-7 years ago. They’ll know the risks they’re taking. Don’t look for magic bullets that aren’t there. There’s usually a reason for it.

Sales Hiring 295

Sales Hiring SaaS Banking Enterprise 295

Intercom, Inc.

DECEMBER 31, 2019

Rise of mobile. Inspired by Andreessen’s maxim, in 2014 Benedict Evans coined the phrase “ Mobile is eating the world ,” which in retrospect feels like it downplayed just how much our daily lives have become consumed by our smartphones. Big tech takes over.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259