TechEmpower SaaS

AUGUST 21, 2023

Most innovators don’t have a technical background, so it’s hard to evaluate the truth of the situation. We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. Random or persistent bugs: “The menu bar has been fixed three times now!”

Technical Review 390

Technical Review Software Review Development Team Review Systems Review 390

SaaStr

MARCH 7, 2021

I thought it would be worth drilling down deeper into each of them, and sharing the learnings and mistakes: 1/ Spending less time fixing things, more time recruiting senior folks to own them. No one spends enough time recruiting as it is, after $1m ARR or so. These are all full-time jobs by $1m ARR.

Part-Time VPE 286

Part-Time VPE Sales Recruiting Sales Hiring Scale 286

SaaStr

FEBRUARY 7, 2023

The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies. Straight from a SaaS CCO with Yellow.ai’s CCO with Shekar Murthy, Chief Customer Officer at Yellow.ai

VP of Engineering 286

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 286

SaaStr

JANUARY 4, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. Jason Warner , who was CTO of GitHub before and during my time as COO there (and a former partner at Redpoint!) Check that out here. What’s your most recent disclosed investment?

Management 268

Management CTO Hire New CTO CTO 268

SaaStr

MARCH 26, 2024

It’s challenging to find super high-quality folks unless you’re in B2C, where customer support is sales. Q: What Do You Think AI Will Do to the Next Generation of Innovators and Disruptors? You can find some pirates and romantics, and you might have to use AI. Give everyone x amount of money to go find the best one.

AI 292

AI Pricing Artificial Intelligence Scale 292

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. Technology vision and strategy: A fractional CTO is responsible for developing and implementing a long-term technology vision and strategy for the company.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

Intercom, Inc.

JANUARY 31, 2023

Click here to join the beta waitlist for our AI features or receive AI news from Intercom. We’ve built some exciting new features into Intercom using this new GPT technology and have given access to several hundred customers – and the response has been astounding. Our team has been using the new AI Inbox features a lot.

AI 188

AI Artificial Intelligence New CTO ChatGPT 188

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 174

New CTO Sales Hiring B2C CTO Hire 174

Scytale

MARCH 12, 2025

As the UKs tech startup ecosystem continues to thrive, visionary founders are driving innovation across various industries, shaping the future of technology , finance , healthcare , and beyond. Rishi Khosla Rishi Khosla is a seasoned entrepreneur and investor, and is truly dedicated to innovation.

Startup 59

Startup Scale Cybersecurity AI Search 59

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. What does your role as the CTO entail? You wear all hats as CTO. The definition of CTO is so broad and that’s what I like about this role!

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

Intercom, Inc.

APRIL 19, 2018

If you find this valuable, check out more episodes of our podcast. Some of the things we talked about were operational overhead and cost of various data stores we were running, along with whether or not we needed to hire dedicated database administrators for various different technologies.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. But keeping what you’ve got is as important as bringing in new customers. Recruit on your cultural values.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

Intercom, Inc.

OCTOBER 31, 2019

No, the amazing innovation of the iPhone was simply to bring a new generation of user interface to market with the touchscreen – and to really enable a different interaction that people have with the computing devices. Has there been a sea change in how people feel about the rise of AI and that type of technology?

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” And it was very successful. Product can do a huge amount there.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Stax

AUGUST 14, 2024

“Stax’s mission and commitment to unlock partner and customer success through its innovative technology really resonates with me,” said Krahl. “I Krahl’s appointment cements Stax’s commitment to investing in its team and bringing on new team members with deep industry knowledge and is the latest executive hire at Stax.

Payments 88

Payments Stax Payment Solutions Payment Services 88

FastSpring

DECEMBER 11, 2020

You need something that makes you think about your digital business in a new way, renews your motivation, and helps you be more innovative. You need to know as much about your audience as possible so you can find them where they are and know how to communicate with them. Communication. Ecommerce Inspiration. I love this.

Payment Methods 148

Payment Methods Underperforming Technical Team New CTO Payment Services 148

Valerian Tech

FEBRUARY 10, 2023

However, they are still relatively new and their value can be extremely volatile, making them a high-risk investment for some people. A cryptocurrency project is a venture or initiative that involves the development, launch, and management of a new cryptocurrency or blockchain platform. What is a Cryptocurrency Project?

Part-Time CTO 52

Part-Time CTO CTO CTO Coach CTO Hire 52

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Average salary: $95,566/yr. Average salary: $46,035/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia.

Scale 164

Scale Scaling CTO Hire Part-Time VPE 164

User Pilot

AUGUST 17, 2024

He spearheads various initiatives to promote innovation and excellence in product management. He also organizes ProductCon, a conference that takes place in San Francisco, New York, and London and attracts thousands of product professionals every year. It isn’t the lack of team adoption or poor implementation of new tech.

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

SaaStr

NOVEMBER 13, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. So, his insights I find very helpful. Over the course of that fund, I recruited in, who is effectively my co-founder, he runs Amplify with me, is Mike Dauber. This episode is sponsored by Outgrow.

Sales Recruiting 213

Sales Recruiting Development Team Review Technical Review Sales Hiring 213

OPEXEngine

FEBRUARY 13, 2020

To combat this and be more agile, SaaS management is morphing and restructuring functional management and multiplying the number of new C-Suite titles like Chief Customer Officer, Chief Revenue Officer, and Chief Product Officer, not to mention Chief Performance Officer and Chief Security Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Intercom, Inc.

FEBRUARY 22, 2022

Hiring and cultivating incredible talent on our Information Security team. Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives”. Shipping quickly and securely. Continuous risk management. Evolving security landscape.

Data 118

Data CTO Hire Technical Review Scale 118

Neil Patel

AUGUST 23, 2021

What Jay is Known For: Working with high-profile brands on innovative marketing campaigns, including Kindred Healthcare, Arizona State University, and Hilton. Why You Should Follow Rand: Self-proclaimed pasta-based life form, Rand’s account features pasta content, as well as findings from his marketing surveys and research. Sorav Jain.

Marketing 128

Marketing CTO Coach Entrepreneurship AI Search 128

SaaStr

AUGUST 22, 2020

365: The Office of the Future, How Everything’s Changed and What 2021 Will be Like with Justin Bedecarre, CEO @ HelloOffice and Jen Nguyen, Founding Partner @ TEAMWERC. Centralized HQs with all the perks and amenities “under one roof” have traditionally been used as recruiting tools to attract and retain top talent. Aaron Levie.

Sales Recruiting 207

Sales Recruiting Cloud CTO Hire Sales Hiring 207

Valerian Tech

MAY 4, 2023

In this article, we'll explore the benefits of DevOps for legacy businesses and how a Fractional CTO can help overcome the challenges of DevOps adoption. First, legacy businesses often face cultural barriers and resistance to change when it comes to implementing new technologies and practices.

CTO Hire 52

CTO Hire New CTO CTO Business 52

SaaStr

MAY 2, 2019

And then it was just a matter of, okay, make sure that it works, make sure that it scales, then very important not to forget, make sure that people buy it, that they know how to find you, you know. That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? We did not.

Scale 199

Scale Business Sales Hiring CTO Hire 199

Unbounce

NOVEMBER 20, 2019

They’re able to experiment with different layouts, offers, and content to find the most effective approach for their visitors. As we explored new ways to help you convert more, Unbounce kept running up into the limitations of A/B testing. Speed up your time to results. For all its good, A/B testing has a fatal flaw.

Machine Learning 111

Machine Learning Artificial Intelligence Marketing New CTO 111

Andreessen Horowitz

DECEMBER 4, 2023

And finding inefficiencies in overhead (e.g., G&A), especially in tougher market conditions, is often a matter of assessing office space, worker productivity, legal costs, etc. In typical market conditions, new customers may be clamoring for new features.

Underperforming Technical Team 120

Underperforming Technical Team Benchmarks CTO Hire New CTO 120

Sales Hacker

SEPTEMBER 20, 2024

and a New Era in Sales Tech Last week, we unveiled Operator , the first company incubated within GTMfund, alongside the announcement of a $3.6 But the internet made it easy to find prospects, and automation allowed sales teams to reach thousands at once. Arrows – launched brand new CRM Cards for HubSpot.

Technical Review 74

Technical Review Scale Technical Cofounder New CTO 74

Intercom, Inc.

JULY 9, 2020

. “The real advances in SEO come from people trying things out and sharing them with the community” Alexa: You mentioned trial and error there and given that SEO is really a new discipline, how has trial and error helped you be at the forefront of a discipline that has emerged within your career span? Kevin: Absolutely.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I’m sure many of you use New Relic.

Payment Methods 263

Payment Methods Merchant Services Scale Payments 263

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” Now’s the Time to Revisit Your Pricing. This post will guide you through 10 innovative pricing plays you should consider, along with high-profile examples of companies who are testing them.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Unbounce

JUNE 24, 2020

How often do you reflect on the ways technology changes your life as a marketer? I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. Very rarely, these technologies also let you do things you’d never considered possible. Watch this space.

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. How to build diversity into your hiring practices. I’m an advisor at some of the best tech accelerators here in New York. What You’ll Learn.

Sales Hiring 92

Sales Hiring Revenue CTO Coach CTO Hire 92

Andreessen Horowitz

MARCH 20, 2024

This conversation is part of our AI Revolution series, which features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. How do you find it in the first place?

AI Search 143

AI Search AI Artificial Intelligence Scale 143

Sales Hacker

NOVEMBER 22, 2017

It may not reflect immediately on top line figures, but their follow through moves the needle on other metrics — productivity, discovery of new tools or techniques, and sharpened selling skills — any one of which will eventually translate to higher performance and attained goals. We Can’t Find Qualified Prospects.

Underperforming Technical Team 99

Underperforming Technical Team Sales CTO Coach New CTO 99