SaaStr

MARCH 6, 2023

B2B founders and sales agents feel pressured to keep up with the rapidly evolving market. SaaS companies must implement flexible and innovative sales strategies that can weather the future. The state of B2B sales in 2023 Before creating a dynamic strategy, it is essential to understand the current state of B2B sales.

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Innovation Sales Hiring B2B Strategy 246

SaaStr

AUGUST 9, 2024

Hiring for Customer Success When Braze was looking for their first customer success hires, you couldn’t find a CSM with seven years of experience in software because those people didn’t exist yet. Every incremental hire with a small team matters, so it’s worth being clear on what you want.

Scale 297

Scale Sales Hiring Scaling Startup 297

TechEmpower SaaS

DECEMBER 11, 2023

While the appearance matters, remember you are hiring the development firm primarily for its development skills, not its graphic design skills. Our blog post 53 Questions Developers Should Ask Innovators has a list of questions any good development team would ask. Is there a project manager? An account manager?

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Software Development Development Software Review Software 443

SaaStr

MARCH 25, 2023

So one recent survey we did really brought out a healthy debate: does your VP of Sales really need to be a product expert? Many of the comments said it was more important a VP of Sales understand process and leadership more than the product itself. Then I say … you probably made a mis-hire. They often melt. Be present.

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Scale Sales Hiring Sales Recruiting Sales 298

SaaStr

OCTOBER 20, 2023

OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched. It was exciting then, even though it’s old hat now — an extraordinary leap forward in innovation when released. A friend joined Jasper as president and asked her to run the sales team. AI is rapidly changing the way we work.

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ChatGPT Scale AI Search Sales Hiring 299

SaaStr

DECEMBER 28, 2023

At a recent Workshop Wednesday , SaaStr founder and CEO Jason Lemkin answered the community’s most pressing questions about SaaS — from investor appetites and IPOs in 2024 to managing and hiring a Head of Sales as a solo founder to AI and the future of customer success. Let’s jump right into part one. How do you handle this?

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Sales Hiring Payment Solutions AI SaaS Payments 303

SaaStr

FEBRUARY 25, 2025

SaaStr Annual attracts thousands of high-quality SaaS professionals across functions like engineering, product, marketing, sales, and customer success. Many companies strategically use the event to meet potential hires, conduct interviews, and build their talent pipeline.

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Sales Recruiting Scale CTO Hire Sales Hiring 195

Sales Hacker

APRIL 5, 2021

In 2020 I was building my sales team at Livestorm , and at the time we were going through a big hiring boom. For the first time in my life, I was in charge of vetting and hiring new team members at scale. This was a big challenge for me because I am very passionate about hiring without bias. First impressions still count.

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Sales Hiring Sales Recruiting Company Culture Interviewing 125

SaaStr

SEPTEMBER 8, 2020

Check out the session here: Algolia also summarized their Top 5 take-aways here , and below: Most SaaS founders start out the same way— armed with ample expertise of the technical details that go into a product and with limited experience of other aspects of scaling, such as sales. On hiring your first (and second, and third) sales person.

Scale 315

Scale Sales Hiring Technical Advisors Scaling 315

SaaStr

APRIL 20, 2024

Marketing hackers, sales hackers, product hackers. Will AI let ICs do more, with fewer managers? AI in Sales and Marketing AI is disrupting sales and marketing, particularly in support and SDR /BDR functions, due to the shortage of skilled workers and the potential for increased efficiency and cost savings.

Sales Hiring 307

Sales Hiring Startup Marketing Technical Review 307

SaaStr

JULY 15, 2022

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. One, at every large company, there is an innovation budget. There’s an innovation budget in the CIO’s budget. That’s a great example.

Scale 299

Scale Outsourcing Services Sales Hiring VP of Engineering 299

SaaStr

OCTOBER 26, 2023

Getting off the ground is one thing — an easy pitch of being an HR tech startup focused on improving hiring. Hiring is complicated, so you have to build a lot of software to get to $200M ARR. The great part about having a couple of thousand startups using your product every day is there is so much innovation. On websites.

Sales Hiring 287

Sales Hiring AI SMB Scale 287

Neil Patel

OCTOBER 25, 2020

But should you build your own in-house marketing team or hire an agency partner? When you hire an agency, you are not just hiring one person. You are hiring a whole team and their network, which can sometimes be ten or more people. You won’t have to build out a management structure for that department either.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

SaaStr

JUNE 19, 2022

Two SaaS Metrics That Actually Don’t Matter That Much in the Earliest Days: Absolute Churn and Sales Cycles. SaaStr 565: Classic Episode: The Importance of Company Values, a Great Hiring Process, and Ownership Culture with Gusto Co-Founder & CEO Josh Reeves. Late Stage VC is Kind of Frozen, Down at Least 40%.

CTO Hire 296

CTO Hire CTO Sales Hiring Innovation 296

SaaStr

MARCH 7, 2021

Yes, you can manage the sales team yourself. Fixing it yourself becomes the biggest time sink and excuse for not hiring there is. You end up spending all your time backfilling roles you should have hired. And even worse, you often sort of give up trying to make the hire. 8/ Specializing the sales team earlier.

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Part-Time VPE Sales Recruiting Sales Hiring Scale 300

SaaStr

MARCH 8, 2023

When the company started 20 years ago, it didn’t hire salespeople. So what should earlier-stage companies do: immediately build out a big sales team or focus on product-led growth? It wasn’t until 12 years in that they hired their first commission rep. Now they have sales reps, but still consider themselves PLG.

Sales Hiring 265

Sales Hiring Enterprise Headcount Scale 265

Sales Hacker

SEPTEMBER 18, 2023

He brought up a very interesting topic that many GTM leaders / founders face as a challenge when scaling a startup; highlighting the 3 stages of executive hires as you scale and what to look out for qualitatively. Because Innovation inevitably (but not exclusively) goes down as you scale. First bullet is definitely creative grinders.

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Sales Hiring Technical Cofounder Scale Sales Recruiting 123

SaaStr

APRIL 24, 2022

Don’t Hire a VP of Sales Everybody Loves. SaaStr 548: How to Build a Super High-Retention Sales Team with Twilio SVP & GM of North America Sales, Alice Katwan. SaaStr 548: How to Build a Super High-Retention Sales Team with Twilio SVP & GM of North America Sales, Alice Katwan.

Sales Hiring 300

Sales Hiring Revenue Scale SMB 300

SaaStr

MAY 1, 2022

Don’t Hire a VP of Sales Everybody Loves. A 4 Point Test To Know If You Are Ready to Hire BigCo Folks. SaaStr 549: From 0 to $500 Million ARR in 6 years: Learnings from Innovating in Underserved Markets with Samsara CPO Kiren Sekar. It’s a Lot Harder to Build a SaaS Decacorn Than It Used To Be.

Sales Hiring 264

Sales Hiring Leadership Innovation Retention 264

Tom Tunguz

FEBRUARY 19, 2019

Startups are innovation machines. Others want to innovate in every dimension and re-invent every discipline from pricing to marketing to support to customer success. Others want to innovate in every dimension and re-invent every discipline from pricing to marketing to support to customer success. We wanted to be innovative.

Pricing 277

Pricing Startup Sales Hiring Innovation 277

SaaStr

DECEMBER 14, 2021

The Treasure Data platform instantly analyzed large amounts of data, which meant that companies didn’t need to hire lots of computer scientists or put up a considerable upfront investment for data projects. . million revenue quarter…In reality, though, we were still the founder-led sales company.”. million and $1.2

Sales Hiring 313

Sales Hiring Data AWS Leadership 313

SaaStr

JANUARY 6, 2021

Ultimately, they developed a more hybrid sales approach because there are good parts to each experience. Some people will pull out their wallets to pay for more extensive plans without talking to anyone on the sales team but some people will need to talk to a salesperson before making a purchase. On Category Creation.

Scale 282

Scale Software Review Scaling Sales Hiring 282

SaaStr

DECEMBER 20, 2023

So to serve both segments at the simultaneously, ZoomInfo has been rolling out a Product-led sales motion, that gives the ability for an SMB customer to sign up directly on their website for a free trial and grow into a paid customer, without ever having to talk to an sales rep or go through a demo process. So, what’s new at ZoomInfo?

New CTO 316

New CTO Scale Sales Hiring CTO Hire 316

Sales Hacker

MAY 15, 2023

It’s hard to know when you’re ready to hire a sales team — and the consequences can make or break your startup. And that may include owning and executing the sales process , from initial outreach and lead generation to closing deals — not hiring a sales team right away.

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Sales Hiring Scale Outsourcing Services Payment Services 104

SaaStr

AUGUST 29, 2022

Revenue Alignment: How to Pull Marketing, Sales, Customer Success Together with Divvy’s CRO : The time spent mediating disputes between your Revenue functions is a growth killer. How should marketing, sales, and product all work together? It is time to adopt a future-proof sales model that meets how today’s customers want to buy.

Scale 291

Scale Sales Hiring Marketplace as a Service B2B 291

SaaStr

MARCH 29, 2023

Obsess how you bring on talent Hiring processes are loose and inconsistent in even the biggest businesses. As a $20M business, you likely can’t afford an HR chief, making your hiring standards and disciplines even more important. Get conscious about who you are trying to hire and the process you want to take them through.

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Sales Hiring Scale Strategy Metrics 241

SaaStr

SEPTEMBER 18, 2023

If you haven’t read it yet, head on over to Part 1 of Ask Me Anything with SaaStr founder and CEO Jason Lemkin to learn about sales in SaaS, how to create great SDRs and AEs, developing an impactful content strategy, and potential SaaS trends for the next 12-18 months. Hire great people, and they’ll run with it.

Sales Hiring 298

Sales Hiring SaaS Banking Enterprise 298

SaaStr

FEBRUARY 2, 2022

WebEx may have been the original PLG outfit, having effectively mixed both its service model with its sales model, and expanded its success with small and medium businesses into the enterprise and individual market. At this milestone, New Relic found that we needed IT to continue growing, and that required breaking out the big guns in sales.

Sales Hiring 290

Sales Hiring Scale Enterprise Mobile 290

SaaStr

APRIL 27, 2023

Startups are solving the world’s important challenges with agility, innovative technology, and determination. Agile and adaptable, HiBob innovates through continuous learning loops to produce seismic cultural shifts for companies with dynamic, distributed workforces. Google is proud to help. appeared first on SaaStr.

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Cloud Scale Startup Sales Hiring 264

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. Then, the sales team went to work. In his opinion, the hiring process is a preview of their sales technique.

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Sales Hiring Scale Sales Recruiting Technical Advisors 183

SaaStr

FEBRUARY 2, 2022

With: – better management – fuel (capital) – innovation (features) – more awareness (marketing). And yet since it often takes a few years to get there, decay also sets in: Often, only some of the sales reps can really sell. You don’t really hire the great VPs, and so leads stall.

Scale 288

Scale Sales Hiring B2C Mobile 288

SaaStr

JULY 1, 2021

For us, it’s about fixing this problem, serving the customer well, so a very service driven mindset, which I gave a talk on a few days ago here, has been a big part of Gusto and affected our hiring from the early days. Certainly, at YC where our version of hiring is basically choosing which founders to fund. Get tickets here.

VP of Engineering 300

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 300

SaaStr

OCTOBER 3, 2023

And it’s not just me: “I was hiring a head of partnerships in my last role and Eric Melchor was the only candidate who showed up not only with a robust understanding of our leaders, and our team but also had an entire slide deck of how he planned to run different partner motions. I hired him on the spot.”

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Interviewing Sales Hiring Sales Recruiting Consulting 279

SaaStr

FEBRUARY 6, 2022

Top 7 Regrets in Hiring VPs. How To Innovate Faster with Community: Insights From GitLab CEO Sid Sijbrandij. How To Innovate Faster with Community: Insights From GitLab CEO Sid Sijbrandij. Firing Them Is Not One of Them. You’ll Know if That New VP is Going to Fail at the First Board Meeting. Top Videos This Week: 1.

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Scale Sales Hiring Innovation AI 246

SaaStr

JUNE 14, 2023

We’ll explore key aspects such as building customer relationships based on trust and honest feedback, defining company culture amid rapid growth, and hiring strategies that prioritize team chemistry over expertise. Robotics: The use of robotic technology evokes images of futuristic innovations that can revolutionize how work gets done.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

SaaStr

APRIL 25, 2023

In last week’s Workshop Wednesday , President Sales & Field Engineering Chris Donato and SVP Business Development & Ecosystem Shelli Vivona shared how to scale out a go-to-market org. Hire and Train the Right Talent No one can dispute the importance of hiring the right talent. Sign up HERE !

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Scale VP of Engineering Sales Hiring Engineering 242

Chart Mogul

JANUARY 9, 2025

So read on, and hopefully, your SaaS sales journey will be less about trial and error and more about steady progress toward success. Whats important to note is that each model targets a distinct customer persona and, therefore, has a unique approach to the customer journeyfrom brand awareness to sales and, ultimately, conversion.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52