SaaStr

FEBRUARY 12, 2025

The Evolution of Vertical SaaS The shift from horizontal to vertical SaaS solutions represents a fundamental change in how enterprises buy and implement software. They don’t just build software they become construction industry experts. Efficient Growth : Word-of-mouth in tight-knit industries reduces customer acquisition costs.

Construction 251

Construction Scale SaaS Travel 251

Intercom, Inc.

APRIL 21, 2021

We recently had an internal discussion about innovation. Like any company, we want to create new and better products that solve important customer problems – but how do our values of moving fast and starting small foster a culture of innovation? Innovation means doing new, different, and better. Below is my answer for our team.

Innovation 219

Innovation Product Marketing Technical Review User Experience 219

Tom Tunguz

APRIL 6, 2022

As I’ve explored web3 I’ve been forming a mental model of the major innovations powering this enormous wave of innovation. Because this technique is so new, startups have the upper hand: Innovator’s Dilemma redux. Open-source software powers every server and most software. Regulatory arbitrage.

Innovation 267

Innovation Banking Government Advertising 267

SaaStr

SEPTEMBER 14, 2020

APIs driving innovation ??Automation This will usher in unlimited potential for new innovation and growth in SaaS and Cloud. # 2 Cloud is Eating Software. The astonishing fact is: cloud is eating software. In just five years, Cloud will become the majority of the software market. Future of work = remote ??Privacy

Technical Review 350

Technical Review Cloud Software Review Technology 350

SaaStr

FEBRUARY 2, 2025

Activant Capital brought together at SaaStr Annua l a group of break-out next-generation AI enhanced vertical software leaders: the CEOs from Owner.com, Alloy Automation, and DoNotPay. At SaaStr Annual they shared their experiences and insights on implementing AI in vertical software companies.

AI 222

AI Technical Review Artificial Intelligence Systems Review 222

Payrix

NOVEMBER 13, 2024

At Payrix from Worldpay, we see the potential in empowering software platforms to deliver valuable financial products seamlessly within their user experience. Meet some of our experts driving this shift for our software partners and see how Embedded Finance can enhance your platform’s revenue, customer loyalty, and growth potential.

Payments 130

Payments Finance Payment Solutions SaaS Payments 130

Payrix

NOVEMBER 7, 2024

At Payrix from Worldpay, we have an internal team of risk management experts dedicated to helping software companies, like yours, manage payment processing, fraud prevention, and compliance. Such innovations save time and mitigate potential losses for our software partners and their users. Here’s what they want to know.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

Tom Tunguz

FEBRUARY 24, 2022

Continuous integration, the process of constantly folding new code into production (live on the website or service), further accelerates the software velocity. An engineer building a new microservice that enables up-selling customers relies on other software written by teammates. There’s a cost to this speed: coordination.

Innovation 329

Innovation Engineering Cloud Development 329

Payrix

JANUARY 10, 2025

Ian Hillis welcomes David Blair, Senior Director of Product Management at Worldpay for Platforms, on PayFAQ: The Embedded Payments podcast to explore the critical roles of merchant underwriting and onboarding for software providers. Check out this helpful blog: The essential elements of merchant underwriting for software companies.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

SaaStr

NOVEMBER 27, 2024

What was once considered too small or too niche, vertical SaaS has recently emerged as a hotbed of innovation and profitability. Its product provides software to spas and salons but it’s not new (the first salon software came out in the 80s), and neither is a lot of the vertical software getting hot today.

SaaS Payments 257

SaaS Payments Payments Payment Solutions Payment Services 257

Payrix

JANUARY 28, 2025

In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. remains the largest interchange and software market, Matt predicts a loosening of regulatory constraints.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

SaaStr

APRIL 13, 2025

If youre not innovating fast enough or delivering a truly differentiated product, youll get drowned out by the sheer volume of new entrants. Customer Expectations Are Skyrocketing : AI has raised the bar for what customers expect from software. This has led to an explosion of new competitors in almost every SaaS category.

AI 162

AI B2B Startup Innovation 162

Intercom, Inc.

NOVEMBER 9, 2022

Few books have chronicled how innovation takes place – and how market leaders fail to seize it – as well as Clayton Christensen ’s seminal book The Innovator’s Dilemma. So why not take a page from the startup book and set up new avenues and opportunities so people can innovate in their job? And that’s what we’re exploring today.

Innovation 226

Innovation Scale Startup Government 226

TechEmpower SaaS

MARCH 4, 2024

Generative AI is revolutionizing how corporations operate by enhancing efficiency and innovation across various functions. Working closely with world-class medical experts, we have created an innovative solution that achieves accuracy and can be tailored to particular medical practices.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

SaaStr

FEBRUARY 7, 2025

The thing that is underpriced right now in software is that AI will meaningfully increase the TAM of many software categories. With AI Agents that do work for people, from coding to reviewing contracts, these are brand new dollars in software spend that didnt exist before. Did you grab some? Not all, but many. #6.

Software Review 233

Software Review AI Search Venture Capital AI 233

SaaStr

DECEMBER 11, 2024

AI can help discover preferences in contracts, understand how legal teams like to negotiate and implement that automatically in the software. I’m extraordinarily excited about this, because it can help expand the category and can help expand the number of customers that we can successfully serve and bring down our cost of service.”

AI Search 284

AI Search AI Artificial Intelligence B2B 284

SaaStr

APRIL 22, 2022

You’d be surprised how frequently these conversations steer your product and services in significant and innovative ways. A little hardware can unlock massive software. We are primarily a software company, but by introducing hardware into our product suite, our customers have more offerings from Samsara.”.

Innovation 274

Innovation Wireless Scale Marketing 274

Intercom, Inc.

APRIL 20, 2022

Our strength lies in knowing when we should follow standard best practices for design and when we need to innovate and create something new. “We We believe there’s no value in innovating if it doesn’t solve our customer’s problem. This is just not the right place to innovate: usability comes first.

Innovation 211

Innovation Machine Learning Artificial Intelligence Mobile 211

SaaStr

FEBRUARY 5, 2025

Key areas to watch: Model Efficiency Innovations Enterprise Data Integration Tools Vertical-Specific AI Platforms Industry-Specific AI Applications Governance and Compliance Solutions As always in SaaS, the winners will be those who can move quickly while building sustainable, differentiated solutions.

AI 185

AI Scale SaaS Government 185

SaaStr

APRIL 14, 2025

150+ Sponsors Driving Innovation From the biggest names in cloud to the most exciting startups, our 150+ sponsors are showcasing the latest innovations in SaaS and AI. If youre serious about scaling software, you cant afford to miss it. We’ve got an epic 40+ acre campus and it’s just full of fun. And networking.

VP of Engineering 204

VP of Engineering CTO Coach VPCs (Virtual Private Cloud) Scale 204

Clouded Judgement

AUGUST 16, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Subscribe now The Great Services-To-Software Rotation There's a lot of debate right now about the economic impact of GenAI. They contend that AI agents, capable of handling infinite workloads, will ultimately reduce the need for software spend.

Outsourcing Services 274

Outsourcing Services Cloud Software Outsourced Development 274

SaaStr

JUNE 26, 2019

But in any event, it does show you that most of us are remaking existing, large categories of software. Still, it does suggest most innovation comes where money is already flowing. The post About 70% of SaaS Unicorns Are New Versions of Existing Categories of Software appeared first on SaaStr. Things change.

Software 279

Software SaaS Mobile Innovation 279

SaaStr

DECEMBER 10, 2024

As software continues to “eat the world” (as Marc Andreessen famously predicted), developers have gained significant influence in purchasing decisions. While your early adopters and innovators are amazing. The days of pure top-down enterprise sales are over when it comes to technical products.

Engineering 284

Engineering Development CTO Leadership 284

SaaStr

AUGUST 19, 2023

So our good friend Lloyed Lobo as part of his new book and series on Building Community did a deep dive with Jason on how SaaStr built the world’s largest community for business software — somewhat on accident: Why do some companies have loyal, cult-like followings while others blend into oblivion?

Software 245

Software Business Social Media Government 245

Tom Tunguz

JULY 30, 2020

Data engineers stand on the shoulders of 70 years of software development experience and take many of the learnings from that discipline. This is our current understanding of a typical data engineering software development lifecycle. Planning the software to build. Innovators here are Dagster, Airflow, and Prefect.

Trends 361

Trends Data Machine Learning Artificial Intelligence 361

SaaStr

DECEMBER 29, 2021

Sid Sijbrandij, CEO of GitLab, discusses GitLab’s journey as an open core SaaS business, balancing high revenue potential and community contributions, and delivering safer software faster by collaborating with the wider community. An active wider community is an incredible, irreplaceable asset.

Innovation 246

Innovation Business Model Banking Scale 246

TechEmpower SaaS

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? Most innovators don’t have a technical background, so it’s hard to evaluate the truth of the situation. The explanation from software leadership is often unsatisfying or unclear. Are you ready?

Technical Review 390

Technical Review Software Review Development Team Review Systems Review 390

SaaStr

MAY 9, 2025

While competitors innovated, our vendor’s product remained frozen in time. It was terrible software and too expensive. The Relationship Was on Life Support Five years ago, we adopted a social media platform that promised to automate a piece of our production. It was OK, but it was what everyone used. It was fine.

Social Media 175

Social Media Outsourced Development Interviewing Retention 175

TechEmpower SaaS

NOVEMBER 13, 2023

Share an anecdote that showcases your innovative teaching methods. To get to what’s right for you, you need a tech partner with a deep understanding of your business needs, software development experience, data engineering skills and AI expertise. cto , infotech , innovation , product , project , saas

Generative AI 443

Generative AI Artificial Intelligence AI New CTO 443

Payrix

DECEMBER 18, 2024

The world of Embedded Payments saw remarkable developments in 2024, shaping strategies and innovations across the industry. The conversation unpacked notable trends, challenges, and opportunities for software companies navigating this dynamic landscape. This underscores the need for meticulous adherence to regulatory frameworks.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

TechEmpower SaaS

SEPTEMBER 25, 2023

If you're grappling with this issue, identifying the specific cause can be difficult, especially if you don’t have a software background. And in the software world, an A player is worth 10+ C players! And the #1 symptom relates to that old software engineering adage: The first 90% of a project takes half the time.

Underperforming Technical Team 390

Underperforming Technical Team Development Software Review Technical Review 390

SaaStr

MARCH 8, 2025

At Ramp, this meant bringing on people like: Veral : Who had previously sold a company to Apple Calvin : Who demonstrated extraordinary speed in building software “We hired for potential and slope rather than just experience,” Atiyah notes. “These individuals scale with the company and can grow into 10x performers.”

CTO Hire 210

CTO Hire CTO Coach Scale CTO 210