SaaStr

SEPTEMBER 17, 2020

If the PLG strategy is implemented well with a quick time to value, the cost of acquiring new customers and upselling the customers provides for a very efficient business model.”. Finally, I had a Zoom interview with JFrog’s Yoav Landman, who is the co-founder and CTO, and Jacob Shulman, who is the CFO.

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New CTO CTO Benchmarks Consulting 210

SaaStr

OCTOBER 25, 2023

You’re not building a product or getting any new customers. In this interview, David Sacks talks about how 70-80% of investor time is spent looking at AI. Get a good CTO and commit to understanding your market and staying in the game. During the interview process, ask them who they’ll bring with them. It’s up to you.

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Scale Sales Hiring AI Sales Recruiting 237

User Pilot

MAY 1, 2024

He worked as a Product Lead at Airbnb for 7 years, where he managed a number of teams, supported strategy for the anti-discrimination team, and built new tools for hosts. In his podcast, Lenny interviews leading product experts to extract actionable advice related to building and growing successful products. Lenny’s Podcast homepage.

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Underperforming Technical Team New CTO Interviewing CTO 75

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. Believe it or not, it’s not rocket science: they perform customer interviews. Types of customer interviews. Depending on what you want to achieve, customer interviews can be divided into two groups: 1.

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Interviewing B2B Marketing Underperforming Technical Team 52

Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news?

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compliance Underperforming Technical Team Scale Technical Review 52

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Listen to the rest of the interview here. What’s the sequence?

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VP of Engineering Scale Technical Review Outsourcing Services 118

Natalia Luneva

NOVEMBER 11, 2020

Today I interview Cynthia Del’Aria and we talk about leadership in the SaaS world. She is currently on the verge of starting a new FinTech startup which will be her fifth but she has built close to 100 startups for other people over the years. How Cynthia came up with the idea of a startup incubator.

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CTO Coach New CTO Leadership CTO 52

SaaStr

NOVEMBER 11, 2022

But it was super interesting that the two big interviews I did were with Ben Chestnut from Mailchimp yesterday and with Dharmesh and Brian from Hubspot. Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. And I don’t mean in an edgy way.

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Outsourcing Services Banking CTO Hire New CTO 178

Sales Hacker

NOVEMBER 16, 2023

Examples: CTO, COO, CFO. Interview salespeople: Great salespeople obsess about their deals, game planning to win at each step, and agonizing about the factors that could kill a deal. Interview the salespeople involved in top wins and losses, and ask what got their customer to conviction or where a deal stalled out.

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Part-Time VPE Technical Review Forecasting Software Review 93

Buffer Resources

SEPTEMBER 3, 2024

Here are a few types of visual content that we share to engage people directly on LinkedIn: Data graphics and reports Podcast audio snippets Webinar video snippets Customer interviews Customer quote cards Slides Infographics Culture and achievement photos Cloud cost memes A few examples of our visual content 2.

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Social Media B2B Interviewing New CTO 60

Mucker Capital

OCTOBER 22, 2018

After all, thanks to the rise of Airbnb and similar platforms, the hospitality industry was looking for new revenue streams to boost bottom lines. I did some traveling and ended up going to New York City. I knew the timing was right, that this was something people wanted, and it would benefit this new market as well as the hotels.

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Interviewing CTO Hire New CTO CTO 40

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. I’m recording the first in what I expect to be a series of interesting interviews.

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Outsourcing Services Sales Hiring CTO Hire Acquisition 215

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Employee satisfaction score : Satisfaction and engagement among employees are typically measured through anonymous employee surveys and one-on-one interviews. Come up with product and new feature ideas.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 90

Natalia Luneva

APRIL 30, 2021

To get more practical, I recently interviewed over 10 SaaS companies and asked them 4 questions: Which platform(s) do you use to run your community? . Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 How long has your community been running? .

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Marketing Social Media SaaS New CTO 98

Intercom, Inc.

APRIL 19, 2018

Ciaran, our CTO , came up with this magical line. Meanwhile, Intercom’s infrastructure grew, the architectures evolved, our product got way bigger, and we hired a bunch of new people who had different engineering skills. I interviewed Ciaran, and I interviewed Darragh, our VP of Engineering.

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Outsourcing Services Part-Time VPE Software AWS 192

OpenView Labs

DECEMBER 1, 2020

Ever have one of those days where as soon as you send an email, you immediately get a new one? Eric Muntz , CTO at Mailchimp. “I Check out all the interviews here and follow me on LinkedIn to be the first to know when there’s a new one. And then you get another. And another. We’ve been there.

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Management New CTO SaaS CTO 53

Intercom, Inc.

JANUARY 5, 2022

And then, in the 50s, they introduced this new thing, and there was resistance. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. You can also read the full transcript of the interview, which has been lightly edited for clarity, below. Liam: The whole area is a new space. Caught your interest?

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Scale Software Review compliance Technical Review 211

OpenView Labs

JUNE 18, 2020

Is there a new skill you’ve been working on during quarantine? He drove a forklift in New Jersey long enough for him to have enough money to build his own studio. He created something totally new that wasn’t just a band, or an album, or a set of albums, but was an entire sound, a new way of making music.

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CTO Hire New CTO CTO Software Engineering 52

Frontegg

NOVEMBER 4, 2021

Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 Co-Founder and CTO at Gainsight (Former GVP of Engineering at Marketo). Sachin is a seasoned PLG expert who is constantly developing new product strategies. He is consistently publishing new articles and insights on his website. #10

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

OPEXEngine

FEBRUARY 13, 2020

Underlying all the functional processes are myriad systems supporting and handing off each business activity to the next step, from quote to cash, from customer interview to product development to customer engagement analytics in the product. Chief Product Officer. Integrated Management Supports Value Creation by Reducing Bottlenecks.

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Part-Time CTO CTO CTO Hire Management 69

SaaStr

SEPTEMBER 26, 2019

For instance, my first rep from Marketo, he was the first rep at Marketo in New York. The peak of your day starts around 3:00PM because that’s when New York wakes up. Gaetan Gache t: The fact that you’re new is actually becomes a negative. And we were acting as the CTO of Gap and whatever, another title.

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Scale Sales Hiring Sales Recruiting Technical Advisors 141

Sales Hacker

OCTOBER 13, 2020

Now, without further ado, let’s listen to this interview with Ryan Walsh. So, when a sales professional interviews at accompany, all of that information flows one way from the candidate to the company. Who is Ryan Walsh and what is RepVue? [02:40]. Sam Jacobs: Hey everybody, it’s Sam Jacobs.

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Marketplace as a Service CTO Hire Sales Recruiting Scale 98

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. I’m an advisor at some of the best tech accelerators here in New York. Sam Jacobs : We are incredibly excited today to have Simonne Taitt on the show.

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Sales Hiring Revenue CTO Coach CTO Hire 72

ProfitWell

SEPTEMBER 5, 2019

Michael Klett, Co-Founder & CTO, Chargify. We’re particularly pumped to join forces with the Chargify team because it’s so much more than your traditional partnership — from the new product integration, to shows and events, we’re excited for what’s to come. Joining forces to drive SaaS revenue. What’s coming next. RevOps and Hops.

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Payments Payment Services SaaS Payments New CTO 40

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And we felt that we couldn’t fail them and fail these new customers coming in at the same time.

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Merchant Services Payment Methods Payments Payment Solutions 81

Sales Hacker

MAY 5, 2021

Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job. 36 RevOps Leaders You Need to Follow.

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Scale Technical Cofounder Technical Advisors Sales Hiring 104

Sales Hacker

JANUARY 21, 2020

We’ve got an interview with Angus Davis. Now, without further ado, let’s listen to this interview with Angus Davis. Although our firm is based in Silicon Valley, I’m based on the East Coast so I spend a lot of time working with founders in New York City, Boston, and London. Sam’s Corner [41:10].

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Payment Methods Scale SMB CTO Coach 56

Intercom, Inc.

OCTOBER 31, 2019

No, the amazing innovation of the iPhone was simply to bring a new generation of user interface to market with the touchscreen – and to really enable a different interaction that people have with the computing devices. The iPhone was an amazing step forward, not because it brought forth a faster CPU or a better digital network.

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Artificial Intelligence Scale CTO Hire Technology 169

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. They often superimpose it on the new company they’ve joined.

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Technical Review Leadership VP of Engineering CTO Coach 274

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. I’m Travis Bryant.

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CTO Coach Sales Hiring Sales Recruiting CTO Hire 124

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. That third-party firm does what they call IDIs, or in-depth interviews, to get a sense of the customer experience. We go extensively into the customer experience.

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CTO Coach Customer Success VP of Engineering CTO Hire 52

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Tell me, explain how you think about testing this in an interview. A mother's room is a designated place where new parents can nurse or breast pump. Ever heard of the airplane test?

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Company Culture Sales Recruiting Scale Software Review 40

Crafty CTO

APRIL 12, 2020

If you’re interested in more history and perspective on the Manifesto, I enjoyed this podcast interview of Scott Duncan.) My friends at the Chicago CTO Group are very smart people, and everyone I’ve spent time with is practicing some form of agile effectively. Not all agile is bad agile.

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Underperforming Technical Team New CTO Technical Review Software Development 52

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. We’ve got an interview with Brandon Meyers, the chief revenue officer of ADARA. We’ve got two sponsors, including a new one called Sapper Consulting. Brandon worked his way up from the very bottom to the very top.

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Subscription Payment Features Scale Underperforming Technical Team 111

Outseta

OCTOBER 15, 2018

The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken. TWO NEW COMPANIES PLOT THEIR COURSE. Further Reading We Spent $3.3M

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CTO Hire CTO Coach SaaS New CTO 65

Chargify

OCTOBER 4, 2017

Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Common issues of the billing bottleneck include: Not having correct billing in place when new products launch. Robert Kern, CTO & Co-Founder, PredictHQ.

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Subscription Payment Features Merchant Services SaaS Payments 51

Sales Hacker

JUNE 12, 2020

Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? We should probably do an interview together. Somebody may have a title, they may have a CTO, CEO, co-founder, or whatever. Enlist the co-founders (06:34).

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Enterprise CTO Hire Startup Technical Cofounder 75