SaaStr

JULY 5, 2024

Some are decades-old problems, while others have emerged from this new world we’re in. They hire a VP of Sales who doesn’t want to sell or learn the product. Jason has sat in on interviews with 50-100 VPs of Sales, and many of them don’t even know what the product was in their 4th or 5th interview. Let’s jump right in.

CTO Hire 209

CTO Hire Sales Hiring New CTO Venture Capital 209

Buffer Resources

SEPTEMBER 3, 2024

Here are a few types of visual content that we share to engage people directly on LinkedIn: Data graphics and reports Podcast audio snippets Webinar video snippets Customer interviews Customer quote cards Slides Infographics Culture and achievement photos Cloud cost memes A few examples of our visual content 2. Some say 1-3 , others say 3-5.

Social Media 105

Social Media B2B Interviewing New CTO 105

SaaStr

NOVEMBER 11, 2022

But as time went on, we shared lessons, what best practices were in customer success and revenue retention and all these things are, right. But it was super interesting that the two big interviews I did were with Ben Chestnut from Mailchimp yesterday and with Dharmesh and Brian from Hubspot. And I don’t mean in an edgy way.

Outsourcing Services 243

Outsourcing Services Banking CTO Hire New CTO 243

Intercom, Inc.

APRIL 19, 2018

If you find this valuable, check out more episodes of our podcast. Some of the things we talked about were operational overhead and cost of various data stores we were running, along with whether or not we needed to hire dedicated database administrators for various different technologies.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. I’m recording the first in what I expect to be a series of interesting interviews.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Intercom, Inc.

OCTOBER 31, 2019

No, the amazing innovation of the iPhone was simply to bring a new generation of user interface to market with the touchscreen – and to really enable a different interaction that people have with the computing devices. Has there been a sea change in how people feel about the rise of AI and that type of technology?

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. I’m Travis Bryant.

CTO Coach 157

CTO Coach Sales Hiring Sales Recruiting CTO Hire 157

OpenView Labs

MARCH 17, 2020

When you ask average questions, you get average hires. So I’m always on the lookout for provocative interview questions that help you learn much more about the person than just their canned answer to “What’s your biggest weakness?” Zappos famously pays new employees to leave after the first month.

Sales Hiring 52

Sales Hiring CTO Hire Interviewing Underperforming Technical Team 52

SaaStr

SEPTEMBER 26, 2019

So you were the first sales hire. Talk to me about the sales hires that you made back in the early days and talk to me about how it changed through the different stages. So my first sales hire was beginning of 2015. The very first few sales hire are I would say not your typical reps. Laura Bilazarian : Awesome.

Scale 146

Scale Sales Hiring Sales Recruiting Technical Advisors 146

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. That’s because B2B businesses address particular niches, where customers don’t spend as much time online. Believe it or not, it’s not rocket science: they perform customer interviews. Let’s dig in!

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Sales Hacker

OCTOBER 13, 2020

Ideas Ryan finds transformative [29:33]. Now, without further ado, let’s listen to this interview with Ryan Walsh. So, when a sales professional interviews at accompany, all of that information flows one way from the candidate to the company. Hiring managers are also just trying to sell as well. Are they hiring?

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

SaaStr

SEPTEMBER 18, 2020

You can watch the full session , and if you missed the podcast with the first half of the interview, you’ll find that here. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. We might’ve touched on this one too on the hiring and the people.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Average salary: $95,566/yr. Average salary: $46,035/yr.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

Scale 211

Scale Software Review compliance Technical Review 211

Sales Hacker

NOVEMBER 16, 2023

They’ll listen to the Functional User and, if convinced, will find the funds. Examples: CTO, COO, CFO. Interview salespeople: Great salespeople obsess about their deals, game planning to win at each step, and agonizing about the factors that could kill a deal.

Part-Time VPE 120

Part-Time VPE Technical Review Forecasting Software Review 120

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Listen to the rest of the interview here. What’s the sequence?

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

OPEXEngine

FEBRUARY 13, 2020

Underlying all the functional processes are myriad systems supporting and handing off each business activity to the next step, from quote to cash, from customer interview to product development to customer engagement analytics in the product. Chief Performance Officer. Chief Product Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. How to build diversity into your hiring practices. I’m an advisor at some of the best tech accelerators here in New York. What You’ll Learn.

Sales Hiring 92

Sales Hiring Revenue CTO Coach CTO Hire 92

Sales Hacker

MAY 5, 2021

RevOps is still developing as a function, so people with a lot of different experiences, like moving from engineering to marketing for example, find RevOps to be a great place to put their problem solving skills to work. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job.

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Scale Technical Cofounder Technical Advisors Sales Hiring 121

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. That’s because B2B businesses address particular niches, where customers don’t spend as much time online. Believe it or not, it’s not rocket science: they perform customer interviews. Let’s dig in!

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. What to tackle first as a new leader.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Natalia Luneva

APRIL 30, 2021

To get more practical, I recently interviewed over 10 SaaS companies and asked them 4 questions: Which platform(s) do you use to run your community? . Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 How long has your community been running? .

Marketing 98

Marketing Social Media SaaS New CTO 98

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I’m sure many of you use New Relic.

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Payment Methods Merchant Services Scale Payments 268

Sales Hacker

SEPTEMBER 29, 2020

Major challenges facing a new CEO [19:40]. How to find advisors when you’re a CEO [22:32]. Now, without further ado, let’s listen to this interview with Vishal Sunak. It really lended itself to being this new category, this post signature type of contract product. Major challenges facing a new CEO [19:40].

Scale 119

Scale CTO Hire CTO Coach Scaling 119

Natalia Luneva

NOVEMBER 11, 2020

Today I interview Cynthia Del’Aria and we talk about leadership in the SaaS world. She is currently on the verge of starting a new FinTech startup which will be her fifth but she has built close to 100 startups for other people over the years. How Cynthia came up with the idea of a startup incubator.

CTO Coach 40

CTO Coach New CTO Leadership CTO 40

Intercom, Inc.

JULY 9, 2020

. “The real advances in SEO come from people trying things out and sharing them with the community” Alexa: You mentioned trial and error there and given that SEO is really a new discipline, how has trial and error helped you be at the forefront of a discipline that has emerged within your career span? Kevin: Absolutely.

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Technical Review Scale Underperforming Technical Team Software Review 199

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. We’ve got an interview with Brandon Meyers, the chief revenue officer of ADARA. We’ve got two sponsors, including a new one called Sapper Consulting. Show Introduction [00:10]. Sales enablement is easy.

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Payment Features Subscription Scale Underperforming Technical Team 116

Mucker Capital

OCTOBER 22, 2018

After all, thanks to the rise of Airbnb and similar platforms, the hospitality industry was looking for new revenue streams to boost bottom lines. I did some traveling and ended up going to New York City. I knew the timing was right, that this was something people wanted, and it would benefit this new market as well as the hotels.

Interviewing 40

Interviewing CTO Hire New CTO CTO 40

OpenView Labs

JUNE 18, 2020

My children ask me this all the time. Is there a new skill you’ve been working on during quarantine? And hiring people who are better than you. He drove a forklift in New Jersey long enough for him to have enough money to build his own studio. Read more interviews with the most interesting humans in SaaS.

CTO Hire 52

CTO Hire New CTO CTO Software Engineering 52

Outseta

OCTOBER 15, 2018

The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken. in debt to buy out their investors.

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CTO Hire CTO Coach SaaS New CTO 65

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. Seema: Would love to talk about finding those initial customers who you tested with. I do grocery delivery.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Frontegg

NOVEMBER 4, 2021

Despina is one of the most proactive and inspiring PLG experts you can find today. Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 Co-Founder and CTO at Gainsight (Former GVP of Engineering at Marketo). He is consistently publishing new articles and insights on his website. #10

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Since then, its culture code has been viewed more than 4 million times. Tell me, explain how you think about testing this in an interview. Chances are you'll hear some nuance in there.”.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

Sales Hacker

JUNE 12, 2020

Find innovators (10:36). ? Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? We should probably do an interview together. Somebody may have a title, they may have a CTO, CEO, co-founder, or whatever.

Enterprise 81

Enterprise CTO Hire Startup Technical Cofounder 81

Sales Hacker

SEPTEMBER 8, 2020

Now, without further ado, let’s listen to this interview with Jeff Winters. We launched REGIE, our product, back in February, but we’re releasing the new and improved REGIE now. I go to the 500th floor of this enormous edifice in New York, and I walk in. I see this online all the time. It was unthinkable.

Scale 91

Scale Artificial Intelligence Sales Recruiting Consulting 91

ChurnZero

DECEMBER 9, 2022

Traditionally, it’s the chief officer of finance or operations. But promotional paths are a-changing, according to a time-series by Spencer Stuart summarized in Harvard Business Review’s “ Finding the Right CEO.” Find the hardest problems to solve and you will succeed.

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CTO Coach Customer Success VP of Engineering CTO Hire 52