SaaStr

MAY 24, 2024

Jason Lemkin has interviewed some of the best founders on his podcast, SaaStr Annual. He approaches interviews with profound respect for the founders he interviews. He believes that he is good at interviewing founders because he is better at interviewing than they are.

Sales Hiring 293

Sales Hiring Outsourcing Services Technical Review Scale 293

FastSpring

AUGUST 6, 2024

It became complicated quickly, but by partnering with FastSpring as a merchant of record , we were able to simplify it back down for them. What could have been a long and expensive process for the customer, was handled in just days by FastSpring’s tax experts, and all part of the MoR service when you partner with FastSpring.

Merchant Services 167

Merchant Services Payment Services Outsourcing Services SaaS Payments 167

SaaStr

FEBRUARY 11, 2020

There was a $40 billion dollar investment in a services company. I think it was somewhere in the Midwest, IT services, and they were growing, made 10% a year. They had half a dozen sales people doing everything and most of the leads were from word of mouth or from channel partners. Again, pretty classic. Okay, maybe 96%.

Scale 276

Scale Outsourcing Services Revenue Outsourced Development 276

Intercom, Inc.

JULY 2, 2020

Companies did everything they could to minimize costs, from outsourcing frontline teams, to implementing needlessly complex phone trees, to simply making customers wait to hear back. . NewVoiceMedia (now Vonage) estimates businesses lose $62 billion every year as the result of bad customer service. The evolution of customer support.

Outsourcing Services 253

Outsourcing Services Investment Underperforming Technical Team Outsourced Development 253

FastSpring

MARCH 3, 2023

I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe. Recurring Disruptions to Service Are Impacting Your Revenue Perhaps you keep finding yourself in a situation where you are experiencing card declines or interruptions in service related to integrations or technical issues.

Merchant Services 148

Merchant Services Payment Services Outsourcing Services SaaS Payments 148

FastSpring

JANUARY 9, 2025

In this episode of Growth Stage, we interview gaming D2C and creator marketing expert Justin Sacks of Nexus about his thoughts on: What winning strategies AAA and AA publishers use for D2C in mobile. Podcast Full Interview: Audio Listen online or find it on more podcast services. Jump to video. Jump to transcript.

Payments 164

Payments Mobile Payment Methods Revenue 164

SaaStr

OCTOBER 25, 2023

In this interview, David Sacks talks about how 70-80% of investor time is spent looking at AI. If you outsource your content to some crappy agency that recycles ChatGPT, your content marketing will fail. Back in the day, PLG was called self-service or viral. During the interview process, ask them who they’ll bring with them.

Scale 284

Scale Sales Hiring Sales Recruiting AI 284

Sales Hacker

NOVEMBER 16, 2020

I recommend: Outsourced buyer interviews with a clustered model. Outsourced buyer surveys. Most writing about win/loss analysis takes it for granted that buyer interviews are the best method. Interviewing the sales team personally instead of using a survey is another option as well. Buyer interviews.

Outsourcing Services 125

Outsourcing Services Data Interviewing Technical Review 125

Intercom, Inc.

APRIL 19, 2018

I started at Amazon before they had Amazon Web Services (AWS) so I was lucky enough to see AWS born out of the guts of all of the great operations work done for the amazon.com retail website. You can think of them beginning from very base infrastructural technologies, and in our case we’re betting exclusively on AWS as a cloud vendor.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Neil Patel

OCTOBER 23, 2020

They bring specialized depth and focus into the service offering , which allows them to see potential issues that can be missed by others as well as provide creative ways to implement solutions. You can enlist the services of a marketing agency that specializes in video marketing or maybe graphic designing to achieve this goal.

Outsourcing Services 112

Outsourcing Services Sales Hiring Outsourced Development Marketing 112

Neil Patel

SEPTEMBER 11, 2020

The best payroll services help you automate paying your employees and simplify the entire process, so you can gain more control over how you spend your time. The 6 best payroll service options for 2020. How to choose the best payroll service for you. How to choose the best payroll service for you. Number of employees.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

SaaStr

NOVEMBER 12, 2019

the initial idea that I came up with for Pardot was simply to do an outsourced lead generation S as a service. We got it into the hands of a few early customers, and they said, “David, we don’t want to buy leads as a service from you, we want the software that you built to generate those leads. That was Pardot 1.0.

Sales Recruiting 201

Sales Recruiting Scale Outsourcing Services Sales Hiring 201

SaaStr

JANUARY 21, 2020

When I’m hiring salespeople, I take the mission, vision, values, whether it’s helping practices thrive, whether your values are speak up, work hard, tying those into interview questions. Do they peel the onion back during the interview? Hey Dan, these are the quotas that we talked about during the interview process.

Sales Recruiting 332

Sales Recruiting Sales Hiring Scale Sales 332

SaaSX

FEBRUARY 26, 2020

So to combat this feeling (but, really, to maximize resources for greater ROI), companies sometimes turn to a partner for help with the heavy lifting. These partners shoulder some of the burden of sales, creating separate selling “channels” that expand a product’s reach. All channel partnerships welcome!). We’ve got you. .

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

SaaStr

NOVEMBER 11, 2022

But it was super interesting that the two big interviews I did were with Ben Chestnut from Mailchimp yesterday and with Dharmesh and Brian from Hubspot. They have service and all this, but the second cloud for them was sales. Even this year, one of the big vendors for us quit three weeks ago. That was pretty bad. They just quit.

Outsourcing Services 243

Outsourcing Services Banking CTO Hire New CTO 243

Buffer Resources

JUNE 8, 2023

Welcome back to Creators Unlocked , a series where we interview creators about their best practices. ' He also offers podcast administration services through PodMan. "Even So, the second secret is simple and transformative: outsourcing. "I "I had to resort to outsourcing and hiring contractors," he explains.

Outsourcing Services 109

Outsourcing Services Payments Social Media Payment Methods 109

Neil Patel

OCTOBER 24, 2020

When you are initially engaging with a digital agency, you should expect to receive some form of value upfront before you invest in their services. This works better with some services such as content, but not so much with something like SEO, which takes longer. When you are hiring an agency, you are engaging in a form of outsourcing.

Outsourcing Services 115

Outsourcing Services Sales Hiring Engagement Scale 115

Baremetrics

AUGUST 29, 2021

If you’re not sure who could benefit from your services yet, casting a wide net and targeting a broad market is one path towards identifying them. You may have heard of the term “customer persona”, i.e., fictionalized archetypes of people most likely to use your services. Step 2: Interview a sample of current ICP users.

Outsourcing Services 124

Outsourcing Services Startup Interviewing Outsourced Development 124

Trint

JANUARY 28, 2021

When transcribing recordings of confidential meetings like interviews with customers or potential employees, you need to know the software will protect your sensitive data in line with data protection laws. And how do you know which software platforms are up to the task of keeping that data safe? Secure transcription software you can trust?

Outsourcing Services 130

Outsourcing Services Data Artificial Intelligence Scale 130

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. The other thing is just.

Scale 64

Scale VP of Engineering Outsourcing Services Enterprise 64

SaaStr

APRIL 7, 2022

At our inaugural Saastr Europa in Paris in 2018, Sequoia (then Accel) Partner Luciana Lixandru and UiPath CMO Bobby Patrick discussed what breaks when your business goes into hypergrowth mode (hint: pretty much everything). 2005: Started as a tech outsourcing company. Check out the full video and transcript below! UIPath History.

Sales Hiring 274

Sales Hiring Scale Sales Recruiting Outsourcing Services 274

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. I’m recording the first in what I expect to be a series of interesting interviews.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Neil Patel

SEPTEMBER 10, 2020

If you’re working with journalists, partners, or influencers, you’ll need an agency that can provide you with on-time and in-budget content delivery. They should have in-depth knowledge and experience with your industry, business, product, or service. All of the services they offer are oriented around search.

Content Marketing 145

Content Marketing Outsourcing Services Technical Review Marketing 145

Intercom, Inc.

MARCH 4, 2021

Dee: Those core strengths around education, or coaching, or mentoring, I imagine you utilize those in your work now as an advocate for women of color in professional services. So if you don’t know it, you’re liable to make a mistake or put yourself in a situation where you don’t have to do that, you can outsource.

Outsourcing Services 151

Outsourcing Services Outsourced Development Business Scale 151

FastSpring

APRIL 3, 2025

Podcast Full Interview: Audio Listen online or find it on more podcast services. Podcast Full Interview: Video Transcript Jesse Paliotto (00:04) Hello everyone and welcome to Grow Stage podcast by Fast Spring where we discuss how digital product companies can grow revenue, build good products, increase their value.

Branding 98

Branding Social Media AI Search Outsourcing Services 98

Intercom, Inc.

FEBRUARY 1, 2018

I recently hosted Rachel on our podcast to learn why Slack needed to invest in growth marketing, what her team prioritized first, how they’ve partnered with Slack’s rapidly scaling sales team, and more. Below is a lightly edited transcript of our interview. We have this really robust set of integrations and partners.

Growth Marketing 174

Growth Marketing Scale Marketing Outsourcing Services 174

OpenView Labs

APRIL 29, 2021

OpenView, Work-Bench , Primary Venture Partners , and Lerer Hippeau just hosted the fourth and final session of SaaS Growth Camp—a series for the firms’ portfolio companies tailored to the complex ideas behind SaaS growth and go-to-market strategies. This is a recap of OpenView Talent Partner Steve Melia’s workshop. . Time is valuable.

Sales Recruiting 81

Sales Recruiting Outsourcing Services Sales Hiring Scale 81

FastSpring

JANUARY 8, 2019

A type of performance-based marketing in which a business rewards partners (also known as affiliates) for each visitor or customer brought by the affiliate’s marketing efforts. A marketing concept where a business offers several related products or services and sells them as one package solution, often at a reduced price. Cross-sell.

Payment Methods 82

Payment Methods Merchant Services Payment Services Outsourcing Services 82

Unbounce

MAY 12, 2020

Keywords: Words or phrases describing your product or service that you choose to help determine when and where your ad can appear. Video : Video ads shown on YouTube and other video partner websites. Put yourself in the mind of your customer—which terms would they be searching for that your product or service could be the solution to?

Payment Methods 145

Payment Methods Outsourcing Services Payment Solutions AI Search 145

Intercom, Inc.

DECEMBER 21, 2021

Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Intercom, Inc.

FEBRUARY 3, 2022

Sometime in the 1980s, businesses started outsourcing their call centers to specialized companies in lower-cost locations to reduce operational costs. The same product, service, and price point could lead to two completely different experiences based on how expectations are set. What does it mean to you? How do you define it?

Outsourcing Services 223

Outsourcing Services Technical Review Social Media Pricing 223

Neil Patel

MAY 11, 2021

Alternatively, you could outsource editing to a freelancer. For example, a first-floor bedroom can be an office now and a bedroom for an aging parent or partner later. Interview Neighbors. Check out my consulting services. Finally, you’ll probably need a stabilizer like a selfie stick or a gimbal. How did it go?

Outsourcing Services 120

Outsourcing Services Social Media Consulting Engagement 120

User Pilot

FEBRUARY 22, 2024

Improve customer communication by training your customer service team. Use in-app messages to improve customer communication Anticipating needs ahead of time is the only way to offer proactive customer service. Instead of outsourcing the entire writing process to AI, you can simply use this technology to make your writing better.

Communication 105

Communication Outsourcing Services Strategy Payment Solutions 105

Andreessen Horowitz

APRIL 29, 2024

Or if you’ve raised a warehouse, you can now fund and originate loans that will be repaid by a financing partner. For this article, we interviewed multiple lenders to glean their guidance and insights. Certain software and services providers have the ability to do all 3; other times the roles are divided. What happens now?

Payment Services 93

Payment Services Payment Solutions Development Team Review Outsourcing Services 93

Sales Hacker

JUNE 4, 2018

When it comes to choosing a romantic partner, we often let our gut instincts take over. Outsourcing sales is a great example of how this can work out in your favor. As an example, if you are located in the region where certain services are not available yet, hiring remotely might be the only option to get those specialists.

Outsourcing Services 57

Outsourcing Services Sales Hiring Outsourced Development Business 57

OpenView Labs

AUGUST 12, 2020

Marketing now has a much larger focus on deeply understanding the customer and being that partner to sales, product and customer success to ensure the voice of the customer is infused in all go-to-market and product strategies.” I Interviewed 17 SaaS Marketing Experts: Here’s What I learned About Growth.

Outsourcing Services 68

Outsourcing Services Social Media Marketing Scale 68

Kraftblick

AUGUST 19, 2020

First, how to grow a new service in an environment full of star platforms such as Shopify, Wix, Leadpages, Tilda? Do you work with local developers or outsource development to other countries? — AdPage is a landing page builder. We’re talking today with its founder, Koen van Wetering, from the Netherlands.

Outsourcing Services 98

Outsourcing Services Social Media Outsourced Development Software Review 98