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Advanced Affiliate Marketing for Saas, Software, and Digital Products

FastSpring

In this episode of Growth Stage, we interview affiliate marketing veteran and attribution animal Adam Riemer of Adam Riemer Marketing about his thoughts on: What proper affiliate marketing looks like. How to go about recruiting the RIGHT affiliates to help drive meaningful growth in your business. Listen or watch now!

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10 Sales Interview Questions to Hire the Perfect Sales Team

Sales Hacker

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process.

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Why is CS hiring so hard? Tips for finding your people

Totango

As subscription models and recurring revenue become the norm for both SMBs and enterprise solutions, customer success is becoming an essential part of businesses across the globe. Keep the work at hand as a focus and trust that the vibe of your team will be clear during the interview process. What do we want?

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Assembling A World-Class Customer Success Organization: An Interview With Stephen Fulkerson, TSIA’s VP Customer Success Research

Valuize Consulting

In the subscription economy, there’s no debate about whether or not to invest in Customer Success (CS); 70% of rapidly growing businesses say that Customer Success is extremely important ( Hubspot , 2017). Is it going to come from the Sales and Marketing budget, or General Administrative budget? leverage Training & Development.

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13 Customer Success Manager Skills to Look for When Hiring

Totango

In some companies, customer success managers may play an active role in the sales process, helping sales representatives elicit customer goals and persuade buyers of product benefits. At other companies, CS managers may be assigned to follow up on sales during the customer onboarding phase. Persuasion Skills.

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How Revenue Leaders at Box, Calendly, and Lattice Scaled From $0 to $100M+ and Beyond

SaaStr

Sales reps were hosting 4-6 calls daily but most of these calls were early demos or top-of-funnel discovery calls Sales was closing really small deals on one end while talking to really large companies with hundreds of thousands of people on the other. Define your ICP as early as you can and segment your sales team accordingly.

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Job Description and Interview Questions for Director of Customer Success

CustomerSuccessBox

Effectively communicate customer learnings to the sales and product team to help direct the roadmap of the company. Establish and manage Customer Success KPIs (Renewal Rate, Customer Health, Onboarding Success Rate, etc. The candidate must also have 4 to 5 years of experience in a Customer Success Manager or sales-related role.