Intercom, Inc.

FEBRUARY 14, 2018

If you’ve experienced any of the following you’ll know what we’re trying to fix: tickets, do-not-reply email, spammy sales email, phone systems that prevent you from talking to someone, long forms to fill in when a business should already know who you are, We live our mission, from how we work and how we communicate to the product we build.

Sales Recruiting 188

Sales Recruiting Technical Review Leadership Systems Review 188

Totango

DECEMBER 13, 2022

As subscription models and recurring revenue become the norm for both SMBs and enterprise solutions, customer success is becoming an essential part of businesses across the globe. Keep the work at hand as a focus and trust that the vibe of your team will be clear during the interview process. What do we want?

Sales Hiring 99

Sales Hiring Sales Recruiting Scale Customer Success 99

Unbounce

JUNE 16, 2020

For example, ActiveCampaign’s reseller program offers beefier discounts to partners as they grow, letting them set their own pricing and pocket the difference: ActiveCampaign’s reseller program offers deeper discounts on pricing as more sales are made, creating an incentive to go big. This generates recurring revenue.

Outsourcing Services 106

Outsourcing Services Sales Recruiting Scale SaaS 106

Totango

OCTOBER 20, 2022

In some companies, customer success managers may play an active role in the sales process, helping sales representatives elicit customer goals and persuade buyers of product benefits. At other companies, CS managers may be assigned to follow up on sales during the customer onboarding phase. Persuasion Skills.

Sales Hiring 97

Sales Hiring Customer Success Sales Recruiting Technical Review 97

SaaStr

MARCH 12, 2019

What is sales? What is sales? Isn’t sales really around customer value creation? Sales is not about revenue generation, it’s around customer value creation. Why are we so obsessed with sales being focused on revenue? We have the subscription revenue. The subscription economy.

Scale 261

Scale Sales Hiring Revenue VP of Engineering 261

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity. 

Technical Review 128

Technical Review Systems Review Sales Recruiting AI Search 128

Sales Hacker

AUGUST 18, 2020

This week on the Sales Hacker podcast, we’ve got a fantastic episode for you. We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. Subscribe to the Sales Hacker Podcast. Welcome to Sales Hacker Podcast. Sales enablement is easy. More sales meetings. We’re on iTunes.

Subscription 114

Subscription Payment Features Scale Underperforming Technical Team 114

Neil Patel

SEPTEMBER 11, 2020

It’s a human capital management (HCM) system designed to help you save time and reduce errors. Contact their sales team for a custom quote to get started! #4 They also include time tracking, talent recruitment, HR consulting services, advanced employee benefits, and the option to outsource your entire payroll/HR department.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

SaaStr

JULY 15, 2022

Jason Lemkin: I’ll answer it, but are you thinking more on sales or technology or broadly speaking in the question? Ash Bhoopathy (@ashbhoopathy): Probably more around go-to-market and sales. First of all, on go-to-market and sales and marketing, be very, very wary of folks that want to outsource your core.

Scale 293

Scale Outsourcing Services Sales Hiring VP of Engineering 293

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. Believe it or not, it’s not rocket science: they perform customer interviews. Types of customer interviews. Depending on what you want to achieve, customer interviews can be divided into two groups: 1.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. For both of you, subscription is a smaller-to-no piece of the story.

Payments 110

Payments Forecasting Payment Services Sales Hiring 110

Sales Hacker

APRIL 21, 2021

“It looked like being the pain in the butt BDR who asked way too many questions, broke anything that could possibly be broken, and paid for my own subscriptions to software just because I wanted to tinker with things before I had to bother asking for approval and budget.”. Do you love chasing down the sale? Unified data problems.

Scale 111

Scale Sales Recruiting Technical Review Technical Advisors 111

User Pilot

FEBRUARY 17, 2022

If used effectively, it can significantly reduce the money spent on marketing and sales activities. As product managers , we’re constantly trying to improve the product thus making product design decisions every day. Most of us are familiar with Netflix which relies on a subscription business model. Product-led growth.

Sales Recruiting 98

Sales Recruiting Underperforming Technical Team Interviewing Artificial Intelligence 98

Sales Hacker

MAY 28, 2019

SaaStock is a gathering of SaaS Sales Leaders, Founders, VCs, and anybody passionate about building a SaaS business. Plus, we’ve hooked up some exclusive interviews with the speakers! You can follow me on LinkedIn to see my exclusive interviews with some of the speakers. Interviews with Speakers!

Sales Recruiting 13

Sales Recruiting Sales Hiring Scale Sales 13

User Pilot

NOVEMBER 23, 2023

In this guide, we’ll walk you through each subscription tier to help you find the right option for your needs! TL;DR Hotjar is a product experience insights platform with heatmaps, surveys, and interviewing capabilities. When attempting to grasp Hotjar’s pricing, it’s helpful to group its subscriptions into two camps.

Pricing 105

Pricing Investment Software Review Scale 105

ProfitWell

AUGUST 18, 2020

As more companies move to SaaS and subscription-based models of revenue, this old paradigm is crumbling. The shift to the customer-first paradigm has happened quickly in SaaS and subscription-based economy. As a new, and in some ways, more preferred revenue model, new players are entering the SaaS and subscription market every day.

SaaS Payments 111

SaaS Payments Payment Methods Outsourced Development Underperforming Technical Team 111

CustomerSuccessBox

JUNE 6, 2022

With Subscription-based models everywhere, the need for customer success strategy in the organization is rising too! Companies know subscription isn’t going to sustain longer without a customer success strategy in place. Now, do you see why there is a steep rise in demand for customer success managers in the firm?

Interviewing 10

Interviewing Customer Success Sales Recruiting Compensation 10

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Payments has been around for thousands of years. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk.

Scale 160

Scale Payment Services Payment Methods Scaling 160

CustomerSuccessBox

JUNE 8, 2021

Effectively communicate customer learnings to the sales and product team to help direct the roadmap of the company. Establish and manage Customer Success KPIs (Renewal Rate, Customer Health, Onboarding Success Rate, etc. The candidate must also have 4 to 5 years of experience in a Customer Success Manager or sales-related role.

VP of Engineering 52

VP of Engineering Interviewing Customer Success Sales Recruiting 52

User Pilot

JULY 27, 2023

Account Managers: They serve as the lead point of contact for all customer account management matters. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $46,035/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. Believe it or not, it’s not rocket science: they perform customer interviews. Types of customer interviews. Depending on what you want to achieve, customer interviews can be divided into two groups: 1.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

OpenView Labs

MARCH 27, 2019

To dive into best practices, I spoke with Jenny Shedd , a Recruiting and Talent Strategy Consultant, who guides startups on ATS buy-in from senior leadership and implementation. An ATS is just as important to a company as Salesforce.com is to sales and JIRA is to engineering. ATS’ for basic, premium and top grade subscriptions.

Sales Recruiting 56

Sales Recruiting Sales Hiring Scale Interviewing 56

Chart Mogul

JANUARY 9, 2025

So read on, and hopefully, your SaaS sales journey will be less about trial and error and more about steady progress toward success. Whats important to note is that each model targets a distinct customer persona and, therefore, has a unique approach to the customer journeyfrom brand awareness to sales and, ultimately, conversion.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity. 

Technical Review 70

Technical Review Systems Review Sales Recruiting AI Search 70

User Pilot

NOVEMBER 23, 2023

One of the consequences of this is that the sales cycles slow down. Create strategic value PMs are under a lot of pressure to deliver features – from the sales team chasing a deal, the customer service colleagues trying to alleviate customer pain points, and executive leadership eyeing market expansion or increased market share.

Scale 105

Scale Underperforming Technical Team Sales Recruiting Software Review 105

Mucker Capital

APRIL 2, 2024

In this Mucker Growth session, Mike Genstil with ValueCore delves into the concept of value selling and its application in enterprise sales. As a founder, ideally you want your sellers, marketers, and product leaders aligned in transforming product features into value-based messages to accelerate sales cycles and secure corporate deals.

Sales Recruiting 52

Sales Recruiting Enterprise Technical Review Cybersecurity 52

Mucker Capital

APRIL 2, 2024

In this Mucker Growth session, Mike Genstil with ValueCore delves into the concept of value selling and its application in enterprise sales. As a founder, ideally you want your sellers, marketers, and product leaders aligned in transforming product features into value-based messages to accelerate sales cycles and secure corporate deals.

Sales Recruiting 52

Sales Recruiting Enterprise Technical Review Cybersecurity 52

ProfitWell

OCTOBER 10, 2019

Your top subscription news. Userpilot’s Aazar Ali Shad begins his latest Twitter storm with a question for the product peeps out there: how do you run sales in the era of product-led growth? And if we look at the product-led vs. sales-led approach, there’s a solid juxtaposition here. A product-led tweet storm.

Technical Advisors 62

Technical Advisors Sales Recruiting Sales Hiring Customer Lifetime Value 62

ProfitWell

APRIL 13, 2020

Plus, we spot a new podcast for those in the subscription camp. Amanda Northcutt , an expert in subscription company consulting and recruiting, launched Sales in the Subscription Economy —a podcast by sales VPs for sales VPs competing in the subscription space, trying not just to survive this crisis, but emerge from it even better.

Sales Recruiting 52

Sales Recruiting Marketing Consulting Payment Features 52

ProfitWell

JANUARY 27, 2020

Your top subscription news. But here are some learnings, from the sales community, that Mixmax put together so we can start acting like pipeline pros. Far too often, focus is limited to the short term because of the nature of daily deliverables in sales. Because sales professionals are often likened to "hunters."

Sales Recruiting 40

Sales Recruiting Sales Hiring Sales Marketplace as a Service 40

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. Dimitri: I mean, we thought about it actively not just for customers, but also for recruiting.

Payment Solutions 114

Payment Solutions Payment Methods Payment Services Payments 114

FastSpring

MARCH 27, 2023

Stream the full interview below or find it wherever you listen to podcasts. Were interviewing larger customers, figuring things out, and they were in Houston. They’re like, we’ll give you badges, you can come into our office, Make this your office get access to people interview us. it’s a sports tech company.

Payment Solutions 94

Payment Solutions Payment Services SaaS Payments VP of Engineering 94

User Pilot

JULY 28, 2024

User Feedback & Product Improvement : Actively solicit user feedback through surveys , in-app feedback tools, and user interviews. Subscription Management & Upselling : Assist users with subscription management (e.g., Subscription Management & Upselling : Assist users with subscription management (e.g.,

Retention 52

Retention Payment Solutions Sales Recruiting Development Team Review 52

BetterCloud

DECEMBER 17, 2020

Why IT should actively manage SaaS sprawl. According to our State of SaaSOps survey research , when asked about routine searches on the corporate network to find new end-user app subscriptions, 31% say they simply don’t do them at all. So next on our 2021 SaaS sprawl management checklist is how IT tackles this common challenge.

Sales Recruiting 52

Sales Recruiting Management SaaS Government 52

ProfitWell

SEPTEMBER 19, 2019

Today's Top Subscription News. To get a job, you apply and interview. The company’s emphasis on subscription revenues from the start enabled it to become profitable much faster than most fast-growing San Francisco startups, and it has surged to an $800 million valuation just three years after being founded. It's much safer.

Sales Recruiting 40

Sales Recruiting Healthcare Education Software Review 40

User Pilot

JUNE 28, 2023

Stripo offers a pre-sign up interactive demo that brings prospects to their ‘Aha’ moment before they even create an account. Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

User Pilot

JANUARY 8, 2024

Participant pool : Recruit users from a diverse pool of over 200,000 individuals across various demographics and locations. mo, and this subscription comes with Adobe Express and Firefly. User interviews : Conduct live video or audio conversations with participants to delve deeper into their experiences and opinions.

Sales Recruiting 52

Sales Recruiting User Experience Pricing Trends 52