FastSpring

AUGUST 2, 2023

Now as a successful international business, TestDome has been with FastSpring through all of it, and even when other payment platforms launched intriguing new products, Mario never saw a good reason to leave FastSpring. Our customers have been quite happy with the service.” Set up a demo or try it out for yourself. Braintree offers it.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Outseta

DECEMBER 17, 2017

By Geoff Roberts 10 min read When you say “Blockchain” or “Ethereum” to people who live their lives outside the spheres of tech or highly speculative investments, you often get confused or simply apathetic reactions, to which I say… understandable. Colony is building a platform on which to build open organizations. Geoff Roberts: Hi, Jack.

Blockchain 58

Blockchain SaaS Payments Technical Review Technology 58

FastSpring

OCTOBER 12, 2023

In Dave’s words, “What is it about your product or service that the users say in their own words they love ?” I think SaaS businesses and subscription businesses are particularly bad at having vague, waffley headlines on their homepages,” he states. Stream the entire conversation or read the highlights below. Jump to highlights.

Payment Methods 179

Payment Methods SaaS Payments Payment Solutions Payments 179

FastSpring

JUNE 11, 2024

In this episode of Growth Stage, we interview affiliate marketing veteran and attribution animal Adam Riemer of Adam Riemer Marketing about his thoughts on: What proper affiliate marketing looks like. Podcast Full Interview: Audio Listen online or find it on more podcast services. Set up a demo or try it out for yourself.

Sales Recruiting 113

Sales Recruiting Software Review Payment Solutions SaaS Payments 113

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. In this saas marketing strategy guide, we are going to tell you everything about saas marketing. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

MAY 6, 2024

This article focuses on user profiles in the SaaS context. Demographic information like age, gender, location, and income helps tailor services for different population segments. Technographic details on devices and platforms used to ensure compatibility and support across technologies. Let’s dive right in.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

User Pilot

MAY 8, 2024

You can identify needs through surveys , interviews, social listening, competitor analysis, user behavior analysis , and customer journey mapping. Deliver exceptional customer support using AI and self-service resources. Customer needs are desires, requirements, and expectations customers have when they look for a product or service.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

Buffer Resources

JANUARY 15, 2024

According to one study, it also costs over $50 billion annually due to wasted resources alone. Interview them. " Her favorite example of a B2B brand putting this mantra into practice is the payments infrastructure provider Paddle and their content marketing project Paddle Studios.  But what makes B2B content good ?

B2B 137

B2B Technical Advisors SaaS Payments Underperforming Technical Team 137

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments.

SaaS Payments 111

SaaS Payments Payment Methods Outsourced Development Underperforming Technical Team 111

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 163

Scale Payment Services Payment Methods Scaling 163

Sales Hacker

FEBRUARY 5, 2019

Related: The SaaS Executive’s Guide To Building A Winning Go-To Market Strategy. SMB and Mid-Market orgs don’t have an analytics department with data scientists, so the technology fills the gap. Many SaaS products are successful in the SMB market because their function and process choices are built for the customer.

SaaS Payments 69

SaaS Payments Sales Hiring Enterprise Payments 69

FastSpring

JANUARY 8, 2019

They also offer Fulfillment by Amazon, where they handle the fulfillment process for your business at extra cost. A security mechanism that determines if a payment account has sufficient funds to complete a given transaction. The operations of a business including sales tax, VAT filings, billing, order processing, and online payments.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

User Pilot

FEBRUARY 22, 2024

Improve customer communication by training your customer service team. Customer communication is the best way to nurture existing customer relationships through the process of customer relationship management. Instead of outsourcing the entire writing process to AI, you can simply use this technology to make your writing better.

Communication 105

Communication Outsourcing Services Strategy Payment Solutions 105

SaaStr

SEPTEMBER 3, 2019

And then on the other side, once you have that, you’ve basically turned the internet or turned people’s phones or whatever it is into a button that gives people what they wan, and I think that model applies whether you’re thinking about SaaS companies, whether you’re thinking about consumer.

Acquisition 175

Acquisition Software Review Payment Methods Marketplace as a Service 175

Chart Mogul

DECEMBER 20, 2019

See reviews for 2018 , 2017 , and 2016.). We also updated our popular SaaS Metrics Refresher email course. After enabling our customers to bring in data from the App Store, the Google Play integration completed our mobile analytics suite and allowed customers running mobile apps to get a complete picture of their business.

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

ChurnZero

OCTOBER 16, 2020

Whether Customer Success or Sales should own the renewal, expansion, and upsell is a hot-button issue in today’s SaaS sphere. As such, we decided to tap industry experts for a verbal duel on the subject where the winners take home the esteemed (and priceless) prize of bragging rights and SaaS street cred. Enter the Sales Manager.

Scale 98

Scale Customer Success SaaS Payments Sales 98

Chart Mogul

DECEMBER 20, 2019

See reviews for 2018 , 2017 , and 2016.). We also updated our popular SaaS Metrics Refresher email course. After enabling our customers to bring in data from the App Store, the Google Play integration completed our mobile analytics suite and allowed customers running mobile apps to get a complete picture of their business.

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

Buffer Resources

JANUARY 15, 2024

According to one study, it also costs over $50 billion annually due to wasted resources alone. Interview them. " Her favorite example of a B2B brand putting this mantra into practice is the payments infrastructure provider Paddle and their content marketing project Paddle Studios.  But what makes B2B content good ?

B2B 87

B2B Technical Advisors SaaS Payments Underperforming Technical Team 87

Chart Mogul

JULY 30, 2024

Find everything involved with SaaS funding, from the types of funding to navigating the investment process (with first-hand lessons and insight from SaaS VCs). Securing SaaS funding can be exciting but nerve-racking – understandably, it may be the starting point for significant growth. No large payments.

SaaS Payments 52

SaaS Payments Investment Payment Methods Payments 52

Chargify

OCTOBER 4, 2017

There’s a self-service page, which allows clients to update information on their own. Time is money (especially in the SaaS world), and whether you’re an early stage startup or an established business, development resources are almost always at a premium. costs money and 2. Chargify has made our business much stronger!

Subscription 51

Subscription Payment Features Merchant Services SaaS Payments 51

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? So how do you know what a healthy churn rate is for your SaaS company? I mean, just take a look at all these different surveys: A 2018 KBCM Technology Group survey reported a median annual revenue churn rate of 13.2% Let’s find out. customer churn rate).

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Scytale

MARCH 19, 2024

A third-party audit is an assessment of a company’s internal controls, security practices, or compliance processes conducted by an independent auditing firm. Process improvements: The audit process often identifies areas for improvement in your internal controls, security procedures, risk management, and governance.

Payment Services 52

Payment Services Payment Solutions SaaS Payments Payments 52

User Pilot

JULY 28, 2024

For instance, a retention specialist at a high-growth SaaS startup might focus on building relationships with early adopters and providing personalized onboarding support, while one at a large enterprise might focus on analyzing churn data and developing targeted retention campaigns.

Retention 52

Retention Payment Solutions Sales Recruiting Development Team Review 52

OpenView Labs

JUNE 16, 2020

Related: The Recession Planning Framework for SaaS Startups. Improvement : The product substantially improves your buyer’s processes or performance: Get better / be better. Adjust your pricing model to accept deferred payments for highly-impacted industries. can help you record and review these “film reviews.”.

Sales Hiring 54

Sales Hiring Sales Recruiting SaaS Payments Underperforming Technical Team 54

User Pilot

JULY 28, 2024

Nevertheless, to give you an idea of the role’s main duties, here are the core tasks for a retention specialist working in SaaS: Proactive User Engagement & Churn Prevention : Identify at-risk users based on specific metrics (e.g., Embrace a customer-centric mindset: Let’s say you’re working for a SaaS company.

Retention 52

Retention Development Team Review Sales Hiring Software Review 52

wepay

JULY 5, 2018

Hiring for SaaS companies is difficult. The series covers initial hiring, building a company that people want to work at, what to look for in employees, who to hire, writing a job description, building a hiring process, interviewing process, and onboarding process. “In

Customer Success 40

Customer Success SaaS Payments Scale SaaS 40

User Pilot

FEBRUARY 26, 2024

Looking for an effective user engagement analysis tool and wondering if Lou Assist is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You’ll also get a custom service-level agreement (SLA). Let’s get started!

Software Review 52

Software Review Engagement Systems Review Technical Review 52

User Pilot

JULY 25, 2024

Nevertheless, to give you an idea of the role’s main duties, here are the core tasks for a retention specialist working in SaaS: Proactive User Engagement & Churn Prevention : Identify at-risk users based on specific metrics (e.g., Embrace a customer-centric mindset: Let’s say you’re working for a SaaS company.

Retention 52

Retention Sales Hiring Development Team Review Software Review 52

User Pilot

JULY 20, 2024

Nevertheless, to give you an idea of the role’s main duties, here are the core tasks for a retention specialist working in SaaS: Proactive User Engagement & Churn Prevention : Identify at-risk users based on specific metrics (e.g., While a bachelor’s degree can be beneficial, it’s not always required.

Retention 52

Retention Payment Methods Payment Solutions Payments 52

OpenView Labs

MAY 29, 2020

You may need a third party to do these interviews for you so that customers feel like they can be completely open. Maybe they need new products and services, or adjustments to what you’ve been offering. Build your reviews from customers. He didn’t charge me but asked that I write an online review instead. Smart guy.

Payment Methods 54

Payment Methods Sales Hiring Marketing Advertising 54

Unbounce

JANUARY 23, 2025

TABLE OF CONTENTS SHARE Josh Gallant Josh is the founder of Backstage SEO , an organic growth firm that helps SaaS companies capture demand. Design for trust: Social proof (reviews, testimonials, and the like) increase confidence in what youre offering and remove any reasons to doubt. A/B testing the checkout process is crucial here.

Payment Methods 52

Payment Methods SaaS Payments User Experience Underperforming Technical Team 52

Unbounce

JANUARY 23, 2025

TABLE OF CONTENTS SHARE Josh Gallant Josh is the founder of Backstage SEO , an organic growth firm that helps SaaS companies capture demand. Design for trust: Social proof (reviews, testimonials, and the like) increase confidence in what youre offering and remove any reasons to doubt. A/B testing the checkout process is crucial here.

Payment Methods 52

Payment Methods SaaS Payments User Experience Underperforming Technical Team 52

SmartKarrot

AUGUST 11, 2021

The same is true for companies who are dealing in SaaS products. The lifeblood of the SaaS business is its customers. However, at times, a SaaS customer is not happy with your product or service and may decide to unsubscribe, which is really disappointing. And nearly 60% switch companies based on poor customer service.

SaaS Payments 19

SaaS Payments Churn Underperforming Technical Team Payment Methods 19

ProfitWell

OCTOBER 1, 2019

Tell me, explain how you think about testing this in an interview. While getting everyone on board with culture might feel exhaustive or you might feel like “that” company, it's the down payment for making a strong culture for the long haul. Chances are that your technology leads were your best engineers.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SmartKarrot

MARCH 8, 2022

Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Amarachi Ogueji. Anita Toth. Annette Franz. Christina Crawford Kosmowski.

VP of Engineering 21

VP of Engineering Customer Success SaaS Payments Scale 21

SmartKarrot

MAY 29, 2020

Some are even involved in upselling products and services. Suppose you went for an account manager interview in the SaaS Company and the interviewer asks you about your salary expectations. This way, you will let the interviewer know that you are a skillful individual and respect yourself.

Management 10

Management Healthcare SaaS Payments Technical Review 10