SaaStr

FEBRUARY 7, 2023

The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies. with Aashish Krishna Kumar, Head of GTM at Togai Sales Enablement 2.0 – Elevate Rep Performance with Divanshu Goyal, Sales at GTM Buddy Common scaling pains for SaaS businesses and how to overcome them.

VP of Engineering 293

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 293

SaaStr

MARCH 7, 2021

This is also one of the least expensive (in terms of hard costs) things you can due to help the company scale in this phase, and beyond. Less and you under-invest. At $8m in ARR, if you have $2m of cash in the bank, you get real nervous investing much more than $500k-$750k, $1m max. That’s when you want to lean in.

Part-Time VPE 293

Part-Time VPE Sales Recruiting Sales Hiring Scale 293

SaaStr

JANUARY 4, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. What’s your most recent disclosed investment? What’s your most recent disclosed investment? What’s your sweet spot for investing — check size, stage, type of deal?

Management 273

Management CTO Hire New CTO CTO 273

SaaStr

SEPTEMBER 15, 2020

As you scale up, it’s essential to ensure that your sales tax management process is accurate and automated, so you don’t run into compliance issues in the future. . Our first introduction to sales tax was dealing with it as a liability,” CTO and Co-founder David Heinemeier Hansson says. “We Here’s why you should. .

Payment Services 335

Payment Services compliance SaaS Payments Scale 335

SaaStr

JANUARY 22, 2021

Ciara Peter (Gainsight VP of Product & Design) and Mickey Alon (CTO & Founder of Gainsight PX) share their practical tips for product leaders looking to achieve business growth. Every year, millions of new products are created and launched. The return on marketing investment is much faster.

Scale 284

Scale New CTO CTO Acquisition 284

SaaStr

SEPTEMBER 17, 2020

“Our journey with JFrog started back in November 2015 when I first met CEO and co-founder Shlomi Ben Haim and the JFrog team,” said Jai Das, who is the president and managing director at Sapphire Ventures , which participated in the $50 million Series C investment. “One But even more appealing was the product vision the founders outlined.

New CTO 283

New CTO CTO Benchmarks Consulting 283

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. It’s too much to learn on the fly for most new VPs of Sales.

CTO Hire 242

CTO Hire Sales Recruiting Sales Hiring Scale 242

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 179

New CTO Sales Hiring B2C CTO Hire 179

SaaStr

OCTOBER 25, 2023

You’re not building a product or getting any new customers. When Lemkin started investing ten years ago, his first five early-stage investments were wildly successful. Talkdesk is worth $10B, and he invested when it was just five people. Get a good CTO and commit to understanding your market and staying in the game.

Scale 284

Scale Sales Hiring Sales Recruiting AI 284

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 290

Part-Time VPE Technical Cofounder CTO Hire New CTO 290

SaaStr

JANUARY 17, 2024

Benjamin added, “I think a lot of people think about this new AI technology as something that’s gonna just come in and like work from day one. ” What are the Most Important Investments that Ensure a Future 50 Company Can Adopt? But actually, it turns out its still software. Compliance matters. Security matters.

AI 292

AI Enterprise Artificial Intelligence compliance 292

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. So we kept investing, we knew we were onto something, and little by little we saw our traction improve. So, let me walk you through that.

B2B 173

B2B B2C Scale New CTO 173

SaaStr

SEPTEMBER 18, 2020

They’ve invested in all of these other businesses. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. So number six, thinking you’re getting away with under investing in management, up scaling in HR. We all under invest.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

Scytale

MARCH 12, 2025

As the co-founder and CEO of leading fintech company, OakNorth , – valued at over 1 billion – he has revolutionized lending for scale-up businesses through advanced data analytics, providing fast, flexible financing solutions for SMEs.

Startup 59

Startup Scale Cybersecurity AI Search 59

Intercom, Inc.

APRIL 19, 2018

Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Valerian Tech

JANUARY 5, 2023

It can be beneficial to hire a fractional CTO (Chief Technology Officer) in a variety of situations. They can provide guidance on which technologies to invest in and help you create a roadmap for the future. When you need specialized expertise: A fractional CTO can bring a level of expertise that you may not have in-house.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news?

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

FastSpring

DECEMBER 22, 2020

We dramatically increased our investment in product development. As such, we increased our investment in Product Development far in excess of any other business investment in 2020, as part of a two-year plan to approximately double our Product Development team’s size. We added three new executives to our team.

Payment Methods 131

Payment Methods Payment Services Payment Solutions Payments 131

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And the same customer challenges that we were being presented, which was: How do you scale? In the last two years there have been so many new services around security, around machine learning that literally did not exist.

Cloud 173

Cloud Scale Trends Machine Learning 173

SaaStr

JUNE 26, 2024

Growth is still good for them, but they had no net new customers last quarter. HubSpots NRR has fallen to 100%, so to grow 23%, they must add 23% net new customers. Or Scale AI securing $1B. Are brand-new companies that seem epic with no revenue really worth $1.5B Every VC wants to invest. What happened?

CTO Hire 144

CTO Hire AI Venture Capital Sales Hiring 144

SaaStr

JULY 10, 2021

The panelists offer their insights, which at times conflict with the viewpoints of other panelists, on hiring a cohesive team that can really scale the business. As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. Then help you scale it and bring some of that expertise to the table.

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

Intercom, Inc.

FEBRUARY 22, 2022

As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications. We do that by: Investing in your trust through compliance with industry security and privacy ISO standards or frameworks such as SOC 2. Investing significantly in safeguarding our customers’ trust.

Data 118

Data CTO Hire Technical Review compliance 118

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. The catch was he had just moved his family four kids to New York city. We had no New York city presence. I had my CTO and everyone would be like, “You can’t do this.

CTO Hire 177

CTO Hire Travel Underperforming Technical Team CTO Coach 177

SaaStr

NOVEMBER 11, 2019

When the company was first founded, two of its co-founders, Wade and CTO Bryan were freelancing on web projects and soon noticed a pattern around their clients who were asking for more and more integrations built from one app to another This is where the idea for Zapier was born. Hear how you can turn your SaaS Startup into an army.

Payment Services 113

Payment Services CTO Hire Payments New CTO 113

Stax

AUGUST 14, 2024

I am passionate about working with partners to grow existing relationships and forging new partnerships to ultimately help grow businesses through product innovation and Stax is the perfect place to do this.” His leadership will be integral as we continue to foster and grow this segment of our business.” and Canada.

Payments 88

Payments Stax Payment Solutions Payment Services 88

SaaStr

NOVEMBER 13, 2020

Interesting for a couple reasons, but Sunil’s been investing in cloud internet since before almost anybody. So, not that many people have started so early in the career, so long in the space, and great investments that we know like Datadog and Fastly, and good at it. GP and founder of Amplify Partners. Jason Lemkin: Crazy.

Sales Recruiting 219

Sales Recruiting Development Team Review Technical Review Sales Hiring 219

CloudGeometry

JULY 8, 2021

What starts as an easy hack for a new feature that accesses the database directly sprawls quickly into reads and writes that conflict with all kinds existing functions. and onboarding new customers. Stories evolve as customers use the software, as new technologies emerge, as market behaviors come and go.

Well Architected Framework 130

Well Architected Framework CTO Hire Payment Methods Payment Solutions 130

Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. But keeping what you’ve got is as important as bringing in new customers. Also – live by your cultural values.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

SaaStr

SEPTEMBER 26, 2019

I looked back at our investment memo, it was a 2K ACV when Jason invested after Y-C. Basically, he had seen something at scale, but he hadn’t gone through that sort of growth phase where you don’t have everything at the tip of your finger. If you can talk about the benefits of that and how that grew as you scaled.

Scale 146

Scale Sales Hiring Sales Recruiting Technical Advisors 146

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. For Slack, that was clearly the engineering and dev communities, who love new tools.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. I’m Travis Bryant.

CTO Coach 159

CTO Coach Sales Hiring Sales Recruiting CTO Hire 159

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Intercom on Product: Keeping the momentum going as you scale.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Andreessen Horowitz

MARCH 20, 2024

And so, the thing that was really new about LLMs was the ability to, at extremely low cost, generate an answer instantly to any question. Adam: And so, based on all that, we landed on building Poe as a new chat-oriented AI product. We thought about, [as Quora] , what is the role that we’re going to play in this new world with AI?

AI Search 143

AI Search AI Artificial Intelligence Scale 143

Valuize Consulting

OCTOBER 7, 2021

For many Chief Customer Officers and Customer Success (CS) leaders, this marks the beginning of a very stressful time as you prepare to have the challenging conversation with your CFO about how to properly invest in your Customer Success teams. This makes it challenging to secure investment. How are you scaling your team ?

Customer Success 52

Customer Success New CTO Scale Headcount 52

Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. Today, customer recommendations are a very small portion of Amazon’s total investment in AI. Yosem Reichert-Sweet, CTO, Unbounce. Why Unbounce Invested in AI for Your Landing Pages.

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Neil Patel

JULY 7, 2021

Is it something we just have to continually improve and build on as new opportunities roll out? As new options roll out, keeping customer experiences seamless and continuous across all digital platforms grows is highly important. Are sales at a point where we can justify investing in and learning a new platform?

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Time to Market for New Products : Also known as velocity, this metric measures the CTO’s effectiveness and speed in rolling new products /features. Come up with product and new feature ideas.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98