User Pilot

AUGUST 2, 2024

TL;DR A go-to-market (GTM) strategy is a comprehensive plan that outlines how a company will launch a new product or service into the market and drive customer success. In most SaaS companies, PLG strategies are developed by a collaborative effort between sales, product, and marketing teams. Efficient resource utilization.

Scale 105

Scale Strategy Acquisition Consulting 105

Intercom, Inc.

DECEMBER 2, 2019

Although it may seem like a no-brainer for businesses to offer customer support in multiple languages, in a recent survey we found that the vast majority of businesses struggle to implement an effective multilingual support strategy. Benefits of multilingual customer support. So where should you begin?

Scale 209

Scale Outsourcing Services Scaling Technical Review 209

SaaStr

FEBRUARY 21, 2024

It’s a defensible strategy to create differentiation when you and that partner build out specific integrations. Pick your strategies, invest in them, and start tiering. As a previous CMO, she knows where to slow down or speed up and where to invest in infrastructure to scale more efficiently. It won’t work.

AWS 273

AWS Scale Sales Hiring Marketing 273

BetterCloud

DECEMBER 13, 2022

This post is an excerpt from our guide: “ 10x Your IT Operational Efficiency: A CIO’s Guide to IT Automation.”. CIOs are being asked to accelerate time to value on these new investments, which include SaaS and other cloud-based services. Lately, it seems like the only constant for IT is change. Download the Guide.

Operational efficiency. 52

Operational efficiency. Headcount Cloud Technology 52

Blulogix

DECEMBER 27, 2024

It reduces manual errors, ensures compliance with complex pricing structures, and enables businesses to scale without losing operational efficiency. Businesses can stay ahead by: Investing in Scalable Billing Solutions: Choose platforms that adapt to evolving pricing models and subscription offerings.

Payment Features 52

Payment Features Revenue Scale Operational efficiency. 52

Blulogix

JANUARY 6, 2025

Trends like usage-based pricing , complex provisioning , industry consolidation , and evolving regulatory landscapes are reshaping how businesses operate and thrive. To succeed, subscription-based organizations must embrace smarter, more integrated approaches to billing, management, and strategy.

Payment Features 52

Payment Features Subscription AI Search compliance 52

BetterCloud

FEBRUARY 6, 2025

Key strategies for taming SaaS sprawl With AI becoming more and more prominent, its even more important for IT to keep up with the ever evolving tech stack. Proactive management is essential to control costs, mitigate security risks, and optimize software investments.

CTO 52

CTO Cost optimization & reporting SaaS Operational efficiency. 52

SaaStr

MARCH 7, 2023

Pepper shares that ICONIQ, a venture capital firm with $10B under management, made fewer investments last year than ever before. A Look Back At 2022 Performance ICONIQ Growth leverages quarterly operating and financial data from 92 enterprise SaaS companies. PST, to unveil the data behind effective scaling.

Outsourcing Services 169

Outsourcing Services Scaling Venture Capital Forecasting 169

Blulogix

DECEMBER 31, 2024

Usage-based pricing represents a seismic shift in how subscription businesses operate. To stay competitive, companies must adopt tools and strategies that allow them to innovate with precision and confidence. These trends underscore the importance of investing in technologies that enable flexibility, precision, and scalability.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

Blulogix

DECEMBER 26, 2024

Lets explore how advanced tools and strategies can help businesses build a competitive edge through channel partnerships. The subscription economy is not just a trendits a transformative shift in how businesses operate and generate value. Channel partnerships are the multiplier effect for subscription businesses.

Payments 52

Payments Payment Features Payment Services Scale 52

Blulogix

JANUARY 7, 2025

With industry consolidation creating larger players and intensifying the race for market share, operational efficiency is no longer a nice-to-haveits a necessity. This trend intensifies competition, making operational efficiency a critical differentiator.

Payment Features 52

Payment Features Scale Operational efficiency. AI Search 52

Intercom, Inc.

SEPTEMBER 8, 2021

Now, it’s taking center stage as the value driver it truly is , enabling businesses to build lasting relationships with their customers, drive increased operational efficiency, and influence better customer satisfaction and retention. Proactive support is really the big thing, and we’re only getting started,” he says.

Scale 237

Scale Headcount Mobile Communication 237

BetterCloud

APRIL 3, 2025

Why reclaim software licenses Reclaiming unused software licenses may help you hit your annual goal of cutting software spend by a certain percentage as well as a multitude of other benefits that directly impact your organizations financial health and operational efficiency.

Software Review 52

Software Review Software Technical Review compliance 52

Blulogix

JANUARY 3, 2025

Navigating these changes requires businesses to adopt compliance-focused billing software and automated subscription management tools that ensure adherence to legal standards while maintaining operational efficiency and customer trust.

Payment Features 52

Payment Features Subscription Management compliance 52

Payrix

MARCH 27, 2024

Software companies need a strategy that can evolve with that demand. Let’s see what incorporating omnichannel payments into your strategy can do for your subscribers, their customers, and you. Streamline operations Using automated workflows, omnichannel payments do away with most manual and end-of-day tasks.

Payments 130

Payments Merchant Services Payment Methods Payment Solutions 130

Blulogix

JANUARY 2, 2025

For businesses navigating this environment, staying competitive requires a strategic approach that prioritizes operational efficiency and customer-centric innovation. Businesses that invest in advanced billing practices are better positioned to meet these demands and build loyalty.

Payment Features 52

Payment Features Payments Subscription Payment Solutions 52

User Pilot

JUNE 21, 2024

The acquisition aligns with SAP’s strategy to streamline offerings. Integrating WalkMe can lead to increased customer retention through better user experiences, revenue growth from enhanced offerings, broader market reach, and greater operational efficiency. To create a comprehensive digital adoption and training solution.

Business 103

Business Automotive Acquisition Operational efficiency. 103

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Strategy - annually changes. Operational efficiency. The lesson here is to view your products in terms of S Curves and ensure you’re investing in your next greatest hit. It’s a valuable mental model which can be applied way beyond the world of investing. MSPOT stands for: Mission - rarely changes. Brand equity.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Payrix

AUGUST 21, 2024

At the same time, Inktavo needed the robust offerings of a single provider capable of doing some of the heavy lifting that would help their internal team become more operationally efficient. This capital is critical to their ability to grow their businesses, maintain inventory, process payroll, and invest in printing equipment.

Payment Solutions 130

Payment Solutions Payments Merchant Services Payment Methods 130

Intercom, Inc.

AUGUST 16, 2022

Now is the time for support leaders to level up previous support strategies and adopt new tactics. But don’t worry if you’re not yet familiar with “in-context support” – today, we’re showing you its power and how to get your strategy started. Reduce investment costs. Ready to up-level your support strategy?

Headcount 118

Headcount Scale Sales Hiring Customer Lifetime Value 118

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. If you’re going to build a company with Salesforce, who better to invest than Salesforce?

Payment Solutions 212

Payment Solutions Pricing Payments Payment Services 212

User Pilot

JULY 22, 2024

Business analytics offers invaluable insights that help SaaS companies optimize operations, enhance customer experiences, and make data-driven decisions. In this guide, we’ll explore the various types of business analytics, delve into practical use cases, and highlight the best tools to empower your strategy.

Business 104

Business SaaS Machine Learning Artificial Intelligence 104

ChurnZero

JUNE 12, 2020

As Customer Success teams continue to mature, and their need to scale and automate grows , having their own operations roles will become evermore essential and prevalent. Why You Need Operations to Scale. Poor strategy, organization, and execution hurt your productivity and therefore your scalability.

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

Navint

OCTOBER 30, 2019

30, 2019 — Navint Partners , a consulting and technology firm that helps recurring revenue companies drive growth and operational efficiency, today announced it has acquired Statera , a premier Salesforce implementation firm. BOSTON, Oct.

Operational efficiency. 14

Operational efficiency. Healthcare Consulting Technology 14

User Pilot

FEBRUARY 4, 2023

Strategic initiatives serve as the core foundation for your company’s strategies and play a crucial role in their success. They help you make the most efficient use of your resources by prioritizing the most impactful initiatives. Goal Objectives Strategy Tactics (GOST) marketing plan model. Initiative example #1.

Development 98

Development Scale Retention Onboarding 98

Panintelligence

AUGUST 5, 2024

Key takeaways How predictive analytics enhances decision-making and operational efficiency in finance. It also enhances customer relationship management by analyzing behavior and preferences, enabling personalized services and targeted retention strategies. How is predictive analytics used in finance?

Finance 52

Finance Artificial Intelligence Machine Learning Forecasting 52

ChurnZero

OCTOBER 1, 2024

Are you strategically segmenting your customers, and, if so, is your segmentation strategy working? Are you strategically segmenting your customers, and, if so, is your segmentation strategy working? What should I consider when building my customer segmentation strategy? 2: Use AI as a data analysis assistant.

AI Search 52

AI Search AI Customer Success Strategy 52

InsightSquared

AUGUST 14, 2019

Many of today’s forward-thinking companies have already begun using AI in their sales strategies. With the potential to maximize sales leads, reduce costs, increase sales, and optimize return on investment, AI is soon to become a sales rep’s best friend. Using data should be integrated into all of a team’s daily sales functions.

Artificial Intelligence 91

Artificial Intelligence Sales Recruiting AI Forecasting 91

ChurnZero

JANUARY 13, 2023

Company-wide operational efficiency initiatives will force CS leaders to take a hard look at their teams, tools, and customer journeys. Do they have top performers in place who are operating efficiently and driving value? I’m hearing more and more CS people asking about online community technology, strategy and practices.

Trends 98

Trends Customer Success Sales Hiring Artificial Intelligence 98

ChurnZero

MAY 20, 2021

Chasing the wrong priorities and investments can quickly snowball and compound over time, resulting in stunted progress and flatline growth. That’s why it’s essential to invest in the people, processes, and technologies that create the most value for your customers and your organization. Trial internal processes.

Customer Success 90

Customer Success Payments Payment Services Scale 90

Panintelligence

JUNE 19, 2024

For example, AI can be used to create customized investment portfolios based on an individual's risk tolerance, financial goals, and market conditions. Customized investment portfolios. It can also be used to identify the root causes of market volatility, allowing for more precise risk management and investment decisions.

Artificial Intelligence 52

Artificial Intelligence AI Systems Review Technical Review 52

Sales Hacker

APRIL 6, 2022

Effective leaders know that investing in the right tools will help them streamline and standardize their sales processes, and make for a happier and productive workforce. One of the biggest challenges companies face during times of growth is scaling their sales operations effectively. Old CPQ vs. New CPQ.

Scale 108

Scale Software Review Marketplace as a Service Outsourced Development 108

Stax

MAY 30, 2024

TL;DR Understanding your target market is the first step to growing your FSM software business FSM software providers need to invest in product development and innovation to stay up-to-date with industry trends, forecast market needs, and respond with innovative solutions. That’s why you need to have a robust marketing strategy.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Stax

NOVEMBER 29, 2023

Operating income excludes non-operating items such as interest and income taxes, providing a clear picture of the profitability directly related to the company’s day-to-day activities. Operating income is a key metric for evaluating operational efficiency and management effectiveness.

Payment Services 88

Payment Services Payment Methods Software Review Payments 88

Panintelligence

JUNE 21, 2024

By leveraging data insights, businesses can make more informed decisions, enhance customer experiences, and drive operational efficiencies. By analyzing data, companies can identify patterns and trends that inform product development, marketing strategies, and customer support initiatives.

Data 52

Data SaaS Operational efficiency. Healthcare 52

User Pilot

NOVEMBER 14, 2023

You need both reporting and analytics to get a competitive edge, improve operational efficiency , improve your hiring strategy, and make better decisions. Both reporting and analytics are meant to provide valuable insights Reporting and analytics are both integral elements of a strong data strategy.

Sales Hiring 111

Sales Hiring Trends Data Retention 111

Valuize Consulting

JULY 13, 2022

To help you achieve this organizational unity and operational efficiency, Valuize’s Founder & CEO, Ross Fulton, spoke with CS Operations pioneer, Mary-Beth Donovan. Q: CS Operations shouldn’t be designing and engineering the strategy, data and insights in isolation. What are your Net New growth measures?

Interviewing 52

Interviewing Engineering Scale Revenue 52