SaaStr

NOVEMBER 25, 2023

In the early days, it was about setting expectations that startups are hard and you must work hard to succeed. We are a tech startup, and in order to be successful, we expect you to put in a lot of hard work. If someone is working hard but isn’t working out, invest in them and see if you can get them into the high-performing category.

Sales Hiring 278

Sales Hiring Underperforming Technical Team Revenue Sales 278

Neil Patel

DECEMBER 2, 2020

It’s around this time that some businesses start to consider startup funding. Access to more capital means implementing better growth tools, expanding the team, and generally making the journey to profitability much smoother. Does your business need startup funding? How Do I Get Startup Funding for My Business?

Startup 145

Startup Underperforming Technical Team Government Investment 145

SaaStr

JUNE 21, 2024

These nine sales concepts, when done correctly, will greatly improve your sales and sales teams. #1: Most people think you need to hire more salespeople in a demand-poor environment. Demand-poor environments lead to problems like: Sales reps clinging on to opportunities for too long. That’s the wrong answer.

Sales Recruiting 287

Sales Recruiting Sales Hiring Scale Outsourced Development 287

SaaStr

MAY 24, 2023

At nine figures in revenue and 550 people, the CEO of Lattice, Jack Altman, has seen every stage of building a startup. Most of the time, a missing teams view or the ability to integrate with one more system isn’t the answer. It doesn’t mean they want to invest in your company. It means they’re doing their job.

Underperforming Technical Team 49

Underperforming Technical Team Startup Investment Communication 49

SaaStr

MARCH 22, 2024

The decision to leave a fairly scaled role leading 200+ AEs at LinkedIn to join a smaller-stage startup. The highs and lows always come, usually involving the people on your team. For Erica, the bad days are when they’re not executing or achieving growth the way they want. Each of these CROs describes what their worst day is.

Scale 296

Scale Underperforming Technical Team SMB Finance 296

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. Yes, Slack started off with no sales team. Yes, Dropbox started off with no traditional sales team. It’s become apparent that for hypergrowth SaaS startups today, there are two distinct phases.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

SaaStr

OCTOBER 30, 2021

Four years ago, after launching and failing my first startup I realized I had a lot to learn. A mentor of mine suggested that I reframe my search to seek out companies that I would invest in, instead of the other way around. He told me, you can invest time, talent, or treasure. That left me with only one asset to invest, time.

Scale 281

Scale Sales Hiring Sales Underperforming Technical Team 281

Casey Accidental

MARCH 29, 2022

A common issue leaders in product management, design, or engineering face is justifying investment in the “non-sexy” stuff. Non-sexy things include general user experience improvements, performance, developer velocity, infrastructure, technical debt, and, fortunately less than it used to be, growth. User Experience.

Investment 139

Investment Underperforming Technical Team Scale User Experience 139

SaaStr

JULY 15, 2022

Jason Lemkin: Yeah, I think if you ask how applicable is SEO, programmable is maybe a different question, but I tell you every single SaaS company I have invested in or worked with that has made a commitment to building at least one high quality piece of content per week has seen significant ROI from SEO over a period of months or a year.

Scale 289

Scale Outsourcing Services Sales Hiring VP of Engineering 289

SaaStr

JUNE 4, 2021

Pomel focused his session on: Making your SaaS startup customer-centric: Hw event marketing has helped him integrate his engineering and sales teams. How many of you guys’ product rely on the highly functioning engineering team? Helping the engineering teams run smoothly and being super productive thanks to mentoring.

Scale 315

Scale Underperforming Technical Team Sales Hiring Engineering 315

SaaStr

JULY 1, 2021

The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? Sam : This is not my insight, but someone else says… I really do believe it, that the team you build is the company you build.

VP of Engineering 290

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 290

SaaStr

OCTOBER 26, 2023

Getting off the ground is one thing — an easy pitch of being an HR tech startup focused on improving hiring. In a year like this, SMB is doing worse, with a lot more churn and startups going out of business. The great part about having a couple of thousand startups using your product every day is there is so much innovation.

Sales Hiring 277

Sales Hiring AI SMB Scale 277

SaaStr

JULY 8, 2020

What Nobody Tells You About Seed Investing with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder and Partner Aileen Lee. I think it gives us a perspective that maybe we don’t get in some other places, in addition to many great investments over the years. Personally, our team has been holding back a little bit.

Investment 207

Investment Technical Review Part-Time VPE Development Team Review 207

SaaStr

JUNE 19, 2024

The three core areas to focus on are: Evolving your growth engine Building and solving for when to become a multi-product platform Investing in your people and team #1: Evolving Your Growth Engine Let’s start with some context for Bitly’s journey. You might have to rebuild your marketing team. Optimize your acquisition funnel.

Scale 297

Scale Scaling Underperforming Technical Team User Experience 297

Trint

NOVEMBER 23, 2020

I’d never been exposed to software developers and the mysterious world of coding. I was introduced to a team of software engineers who’d been working on tech that aligned audio and text so that you could follow it like karaoke. I remember saying to the team, “We just invented the future.” But numbers alone won’t get investment.

Branding 130

Branding Advertising Underperforming Technical Team VP of Engineering 130

The Angel VC

MAY 17, 2017

In our weekly investment team call earlier this week we decided to pass on two early-stage SaaS startups that were both on track to grow from zero to $100k in MRR in their first 12 months of going live. And chances are that it would have been a good investment. As Clément said, this is not about good or bad.

Business Model 180

Business Model Venture Capital SaaS Underperforming Technical Team 180

SaaStr

JUNE 7, 2021

If you don’t have tickets, lock in Early Bird pricing today and bring your team! When you get that thing where you’re a rational person and you think it will be great and 99 out of 100 people think it’s bad, that’s when you have opportunity. I was a software developer, a product person. Most startups do fail.

Sales Hiring 338

Sales Hiring Underperforming Technical Team SaaS Headcount 338

SaaStr

JANUARY 24, 2024

How should you handle presenting challenges to your C-suite team when you’ve just joined the company? Lattice had a product-led growth flow on the website while the sales team was still trying to sell the PLG companies The good news is Lattice had a lot of activity and initiatives at play. Can you start and stop a PLG motion?

Scale 271

Scale Sales Hiring Scaling Revenue 271

SaaStr

JULY 25, 2021

Jyoti Bansal : So first thing Dev is, I know you started as an operator running a startup company, you took it public and then you became a VC and then you became an operator again. You can have the great product and a great team, but the market of small or very niche. 20 VCs do come to me to invest in the company now.

Sales Recruiting 260

Sales Recruiting Sales Hiring Scale VP of Engineering 260

Hitenism

OCTOBER 3, 2016

Two tweets about raising money was all it took to get 81 email responses and 53 customer development calls with founders. That’s when I realized that fundraising may be startup founders’ biggest pain point. Startup founders are a confident bunch often with long track records of success in whatever they do.

Development Team Review 166

Development Team Review Software Review Underperforming Technical Team Interviewing 166

Baremetrics

MAY 7, 2019

There are more funding and financing options for startups today than there ever have been before. There’s also been an explosion in debate and transparency about navigating startup funding and financing. Let’s explore the funding and financing options for your startup. Funding Your Startup. Buffer spent $3.3

Finance 111

Finance Startup SaaS Payments Payment Methods 111

SaaStr

SEPTEMBER 12, 2019

I’m talking about product-led growth as an investment strategy, but really my background is 10 years of operating experience in the product-led growth world. Now I’m investing in that. I say investment strategy, but really it’s like how do you build a company that’s focused on product-led growth? .”

Investment 113

Investment Underperforming Technical Team Sales Hiring Software Review 113

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Invest in your security program. What makes a strong privacy ecosystem.

Underperforming Technical Team 220

Underperforming Technical Team compliance Systems Review Marketplace as a Service 220

Baremetrics

OCTOBER 11, 2021

Once users are in a position to invest in such a service, your SaaS should be the first that comes to mind. Building an organic audience through content marketing is also one of the most cost efficient marketing strategies available to SaaS start-ups that can’t afford to invest in expensive ad placements. Try Baremetrics free.

Content Marketing 113

Content Marketing SaaS Payments Investment Marketing 113

Intercom, Inc.

JUNE 7, 2018

Today he’s the founder and CEO at GrowthHackers , whose software, community and annual conference help teams work together to drive breakout growth results for “must have” products and services. Sean: I stumbled into online marketing in 19996 because I had invested in a friend’s online gaming company.

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

Intercom, Inc.

JANUARY 31, 2019

And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. Ambient Strategy founder and CEO April Dunford on the symptoms of weak positioning. When you’re a small team, your time is everything. Speed is everything.

Underperforming Technical Team 165

Underperforming Technical Team Scale Benchmarks Sales 165

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Meet Our Speakers… Patrick Arippol, Managing Director of Early Stage Investments, DGF Investimentos. He is leading DGF Investimentos’ specialized early-stage investment group – DGF Inova.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Kellblog

JULY 18, 2019

So, you’re thinking of taking a job at a startup, but are nervous about the risk, perhaps having trouble telling one from another, and unsure about knowing what’s really important in startup success. Great core/founding team. Startups are about people. Their investments give them contractual rights (e.g.,

Underperforming Technical Team 80

Underperforming Technical Team Startup Software Technical Cofounder 80

Neil Patel

OCTOBER 25, 2020

But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. They act as a substitute for an in-house team, serving the same labor function but outside of the organization.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

Baremetrics

AUGUST 6, 2021

HR in Today’s Startup World Be Proactive Hire in a way that makes sense for your company Don’t assume and get help where you need it Communicate clear expectations and make realistic promises Problem-solving with deep listening In Closing. Plan your hiring process long before adding people to the team. Table of Contents.

Underperforming Technical Team 130

Underperforming Technical Team Outsourced Development Consulting Scale 130

Intercom, Inc.

APRIL 5, 2018

Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. Adam: How was the transition from classic marketing to working more with designers and engineers on the growth team? What follows is a lightly edited transcript of the interview.

Underperforming Technical Team 223

Underperforming Technical Team Retention Engineering Metrics 223

Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news?

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. She joined the company in 2007 back when it was just 30 people and has been instrumental in helping the company scale both its team and its market share over the years. Why you need a customer success team.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

Intercom, Inc.

SEPTEMBER 9, 2022

ML teams tend to invest a fair share of resources in research that never ships. If you want to invest in ML, hire someone with experience on both the tech and the operational side so they can start working with the product team from day one. Has this got to do with any particular chain of events? What’s up?

Artificial Intelligence 249

Artificial Intelligence Machine Learning AI Search AI 249

Baremetrics

AUGUST 29, 2021

Let’s say your ICP is a web developer running a startup on the East Coast. This will result in poor open and response rates. To prospect for startups, Crunchbase Pro 's database is the place to go. Here, we’ve searched for organizations that raised Series A investment in the last 30 days.

Scale 97

Scale Startup Sales Hiring Sales 97

Chart Mogul

OCTOBER 3, 2019

After your product/market fit, your business model is the most important consideration if you’re to save your business from the startup graveyard. Every team has their own slightly different way of calculating the cost of customer acquisition. How to calculate CAC. These questions are all important and worth spending some time on.

Acquisition 91

Acquisition Underperforming Technical Team Startup Customer Lifetime Value 91

Incredo

NOVEMBER 21, 2019

You will never again worry about investing thousands of dollars in paid ads and receiving nothing. But most SaaS startups don’t realize that. And those that require initial investments aren’t regarded as reliable partners. In our case, we needed to invest a lot in product development.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139