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Technical Review: A Trusted Look Under the Hood

TechEmpower SaaS

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation?

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. And it’s really thinking about the quality of the code in that area.

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10 Things That Would Have Helped Me Go From $1m to $10m Faster with Less Stress

SaaStr

This is also one of the least expensive (in terms of hard costs) things you can due to help the company scale in this phase, and beyond. 5/ Moving from CTO-led -> VPE-led dev team. This is pretty well understood today, but was fairly new to me. Get on a jet, at least twice a quarter. More on that here and here. More here.

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4 Lessons For SaaS Startups From Optimizely's Early Days

Tom Tunguz

Last night, SaaS Office Hours hosted Optimizely co-founder and CTO Pete Koomen. Dan and his team wrote code to fine-tune sign-up flows, and the experiments meaningfully improved fundraising performance. Pete was a Google Associate Product Manager for AdSense and launched Google App Engine. And you should do it right then.

CTO Coach 113
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Three million downloads and counting: Inside Intercom reaches a podcasting milestone

Intercom, Inc.

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” And it was very successful. Product can do a huge amount there. Paul Adams: Basically, yeah.

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CEOs of Zapier, Walkme and Dialpad: How to Build Your First Management Team (Video + Transcript)

SaaStr

As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. I’m sure you did a lot of diligence in trying to figure out whether that person would succeed. If I wasn’t at the programming background, probably a CTO was a good idea, but for us it was sales, definitely sales and marketing.

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.