Intercom, Inc.

OCTOBER 31, 2019

When a company is moving from the startup to the scale-up phase, there is the potential for productivity practices to be lost along the wayside. At the enterprise level within companies, this is why you’re always going to need technology leadership. If you enjoy our conversation, check out more episodes of our podcast.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

SaaStr

JUNE 26, 2024

Growth is still good for them, but they had no net new customers last quarter. HubSpots NRR has fallen to 100%, so to grow 23%, they must add 23% net new customers. How does a startup benefit from this? Are brand-new companies that seem epic with no revenue really worth $1.5B They said they’ll only grow 17% next year.

CTO Hire 148

CTO Hire AI Venture Capital Sales Hiring 148

User Pilot

MARCH 7, 2024

of leadership roles. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. A friend of mine told me there was a call center job in a tech startup for Dutch speakers, and I just fell in love with the fast-paced, exciting environment. Again…Why?

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

Kellblog

SEPTEMBER 21, 2024

They never have any new ideas about how to fix our problems.” They’re pretty darn good at doing that,” the CEO chuckled, pensively gazing over the whitecaps from the patio of the luxury resort where the executive leadership team (ELT) was huddled. And maybe even what new products we should build.”

New CTO 92

New CTO Sales Leadership Headcount 92

SaaStr

JULY 10, 2021

This is my third startup. As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. If I wasn’t at the programming background, probably a CTO was a good idea, but for us it was sales, definitely sales and marketing. It makes sense that that would be the role that comes in as the CTO.

Sales Hiring 265

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 265

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. This is a program where we invite luminaries from the startup world to share their insights. I’m Travis Bryant.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

SaaStr

APRIL 16, 2019

He was a VP of product at a series D startup, so a little bit ahead of us and we just had a real connection. The catch was he had just moved his family four kids to New York city. We had no New York city presence. I had my CTO and everyone would be like, “You can’t do this. This was a problem.

CTO Hire 179

CTO Hire Travel Underperforming Technical Team CTO Coach 179

OpenView Labs

APRIL 12, 2019

It became clear after a month that our young team had a lot of enthusiasm, but lacked senior leadership. Does a new senior member have the right to challenge a historical decision made by a junior developer? We needed a CTO. Engineering is a huge component of many startups. It feels really expensive!

CTO Hire 64

CTO Hire Investment New CTO CTO 64

Andreessen Horowitz

MARCH 20, 2024

And so, the thing that was really new about LLMs was the ability to, at extremely low cost, generate an answer instantly to any question. Adam: And so, based on all that, we landed on building Poe as a new chat-oriented AI product. We thought about, [as Quora] , what is the role that we’re going to play in this new world with AI?

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AI Search AI Artificial Intelligence Scale 143

Neil Patel

AUGUST 23, 2021

Why You Should Follow Gary: With video content that delivers day after day, Gary sounds off on the latest trends, serving as a weathervane for the digital community, as well as informational videos about leadership and self-care. Why Larry is Successful: Founder and former CTO of WordStream, Larry has tenured experience in the digital realm.

Marketing 128

Marketing CTO Coach Entrepreneurship AI Search 128

User Pilot

MAY 1, 2024

Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.” How did Lenny Rachitsky get started in product management? He later branched into hosting podcasts , called Lenny’s Podcast.

Underperforming Technical Team 102

Underperforming Technical Team New CTO Interviewing CTO 102

SaaStr

SEPTEMBER 18, 2020

I was working with a company that … Because people will write big checks today into early stage companies, where someone came in very early and gave an early startup $50 million too early, and just started telling them how to raise the company, immediately told them to go buy competitors, which they’re not ready for.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

Sales Hacker

MAY 5, 2021

Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job. 36 RevOps Leaders You Need to Follow.

Scale 122

Scale Technical Cofounder Technical Advisors Sales Hiring 122

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. What does your role as the CTO entail? You wear all hats as CTO. The definition of CTO is so broad and that’s what I like about this role! What is the biggest challenge?

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

Sales Hacker

SEPTEMBER 29, 2020

Major challenges facing a new CEO [19:40]. And made a lot of sense that I felt the confidence that I also have the networking side of Boston, a great, great startup community and really welcoming, and really helpful. And we continue to be in a very competitive startup scene, which is awesome, in a thriving ecosystem here in Boston.

Scale 120

Scale CTO Hire CTO Coach Scaling 120

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. I’m an advisor at some of the best tech accelerators here in New York. It takes a good manager, and good leadership, colleagues, and peers.

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Sales Hiring Revenue CTO Coach CTO Hire 94

Frontegg

FEBRUARY 1, 2023

LeadDev New York March 14-15, New York Tickets: Basic LeadDev Pass – $1499 LeadDev is almost here. Frontegg will be a sponsor of LeadDev 2023 New York. Exclusive talks, panel discussions, and networking sessions – participants will get a chance to exchange ideas and develop new opportunities.

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VP of Engineering Development Cybersecurity Part-Time VPE 59

Upscope

JANUARY 5, 2020

A lot of startups built the equivalent of Dropbox but never became Dropbox. April Dunford's definition: " In order to break through the noise, companies would need to take into account their own strengths and weaknesses, then contrast them with their competitors to create a unique leadership position in the minds of customers.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

OpenView Labs

MARCH 7, 2019

So, this started, it was a nine-year slog actually, and it started not with the CIO or the CTO, it started with the CEO and then started with a technology vision- we’re going to go to the cloud and shut down our data centers. It’s about negotiation, presentation skills, leadership styles, corporate finance. Casey: Oh wow.

Cloud 60

Cloud Transportation New CTO CTO 60

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Short on time?

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

MARCH 26, 2024

Is the CTO involved in these decisions? But if you want to grow fast, you want to innovate and take care of those customers and the energy that goes into these pricing games, especially for new CROs and revenue teams. And funds aren’t just coming from new folks, but existing investors with bigger funds. It’s too early.”

AI 305

AI Pricing Artificial Intelligence Scale 305

SmartKarrot

FEBRUARY 16, 2022

You can follow Ben to manage your SaaS startup finances and calculate growth metrics accurately. He is the managing director at Foundry Group, and his insights on technology startups are useful. Casey Winters is a growth and SaaS marketing expert who has transformed how startups grow and scale into large companies. David Skok.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

MARCH 3, 2020

And so, I consult and advise for startups about 35 startups over the last three, three and a half years. So talking about hiring your first VP of Sales is obviously everybody knows the stat about what percentage of startups fail. What percentage of startups ultimately will not make it? Anybody want to share that?

Sales Hiring 233

Sales Hiring Sales Recruiting CTO Hire Scale 233

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 274

Payment Methods Merchant Services Scale Payments 274

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 174

Scale Scaling CTO Hire Part-Time VPE 174

SaaStr

APRIL 18, 2019

He also discusses all the trials, errors and successes he had throughout all of his previous startups. I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. And even if you haven’t started a company, I remember my CTO for my first company BigMachines was Vic Austin.

Sales Recruiting 233

Sales Recruiting VP of Engineering Scale SaaS Payments 233

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 214

Scale Enterprise Scaling Sales Hiring 214

Sales Hacker

SEPTEMBER 20, 2024

and a New Era in Sales Tech Last week, we unveiled Operator , the first company incubated within GTMfund, alongside the announcement of a $3.6 The Co-Founders brought in an insanely talented team: Pleasant Middelhof , (COO), Jeremy Jonas (CTO), and Carl Gunderson (Software Engineer). Interested to learn more, click here.

Technical Review 76

Technical Review Scale Technical Cofounder New CTO 76

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 253

Scale Sales Hiring Sales Recruiting Sales 253

Natalia Luneva

NOVEMBER 11, 2020

Today I interview Cynthia Del’Aria and we talk about leadership in the SaaS world. How Cynthia came up with the idea of a startup incubator. She is currently on the verge of starting a new FinTech startup which will be her fifth but she has built close to 100 startups for other people over the years.

CTO Coach 40

CTO Coach New CTO Leadership CTO 40

SaaStr

DECEMBER 13, 2019

Harry Stebbings: And so with that, I’m super excited to welcome Yousuf Khan, serial CIO, startup and VC advisor. As you know, I’ve spoken to many of our mutual friends in the VC, in the startup ecosystem. Is that a new innovation in org structures and the remit of the role? It’s that simple. Yousuf Khan: Yes.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

Teamgate

JANUARY 14, 2019

My journey started working with well-known brands such as VISA and TomTom, and since 2014 I started gradually moving to the world of startups and scaleups. Often startups have very limited funds, so they cannot afford to boost their campaigns with marketing or advertising. Usually startups have either zero or a very low budget.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. Before that, he worked for 12 years at Trilogy, where he held key leadership roles helping the company grow from a start-up to a $300 million business. What were his core learnings from that? *

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Underperforming Technical Team Development Software New CTO 177

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. In a new one, it was tough to keep up. Ross : Yeah.

Technical Advisors 233

Technical Advisors Scale Sales Hiring Sales Recruiting 233

SaaStr

FEBRUARY 28, 2020

Karl has been in every interview for every new hire for the first 6 years of the business, why? So when I moved back to the states, moved to Utah, and actually met my cofounder who was still a student at the time, and Ben had built the first version of Lucidchart because he needed the product at his previous startup. What works?

Sales Hiring 241

Sales Hiring Scale CTO Hire CTO Coach 241

Sales Hacker

AUGUST 18, 2020

We’ve got two sponsors, including a new one called Sapper Consulting. That means we need new pricing models, we need to figure out new delivery mechanisms for our data, so on and so forth. So I found myself in London, a one of one employee introducing this new brand to advertising agencies in Europe.

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Payment Features Subscription Scale Underperforming Technical Team 117