Intercom, Inc.

FEBRUARY 14, 2018

You’ll never have to explain the importance of your discipline, nor explain what it is you do, to anyone in the leadership team. Leadership doesn’t understand what it is you do. Our leadership continually talks about our mission, and we have supporting material so everyone can understand it. We understand you. At Intercom.

Sales Recruiting 188

Sales Recruiting Technical Review Leadership Systems Review 188

Sales Hacker

AUGUST 13, 2024

Passionate about customer engagement, her leadership has contributed to Iterable’s success in helping brands like Redfin, Priceline, and Volvo deliver individualized, harmonized and dynamic communications at scale. The importance of post-sale marketing and customer lifecycle management. Brought to you by IPS.

AI Search 122

AI Search Sales Recruiting AI ChatGPT 122

SaaStr

JUNE 3, 2020

My background as a SaaS entrepreneur, and then share the big trends we’re seeing in the world of SaaS, both what we’re seeing over the next few years and then also zeroing in on what has changed in the last few weeks in the middle of this COVID crisis. This was a 30 year mega trend into the future.

Software Review 254

Software Review Scale Technical Review SaaS 254

Sales Hacker

JANUARY 28, 2021

That idea might sound crazy, but it’s actually part of a new trend sales organizations are using to hit their revenue targets. Social selling is a way for sales professionals to use social media platforms to connect with prospects and start building relationships. LinkedIn Profile Tips for Sales Reps.

Sales Recruiting 130

Sales Recruiting Technical Review Sales Hiring Software Review 130

Sales Hacker

NOVEMBER 3, 2020

At Sales Hacker, our Community Leaders help build relationships with our members. Add them to your network and give them a warm welcome, because you’ll be seeing them all over Sales Hacker in the coming months! WHY SALES HACKER? Sales Hacker provides a network of sales professionals dedicated to helping others in similar roles.

Scale 128

Scale Sales Recruiting Sales Hiring Sales 128

Sales Hacker

SEPTEMBER 28, 2021

In this episode of the Sales Hacker Podcast, we have Hakim Myers , Business Recruiter at Nextdoor , where he recruits for people, finance, and legal functions for startups. Join us for a revealing conversation on sales and talent from the perspective of a recruiter in an executive search firm. powered by Sounder.

Sales Recruiting 107

Sales Recruiting Retention Scale Sales Hiring 107

Sales Hacker

DECEMBER 17, 2024

Discussed in this Episode: Learnings from each major company in Guy’s 20+ leadership career: Microsoft, Tradeweave (first employee and executive committee), Yahoo, Twitter, BrightRoll and Intellimize. Thats why HG Insights created The Next Generation of Sales AI report to calm the FOMO and help you bring AI to your GTM teams.

Scale 101

Scale Engineering Acquisition Scaling 101

Sales Hacker

JANUARY 23, 2018

Before we get into our 2017 recap and 2018 road map, I wanted to provide some quick background on how Sales Hacker came to be. How It All Began: The Story of Sales Hacker. I can’t believe it’s been 4 years since we threw our first Sales Hacker Conference in September of 2013. 2014: Full Time on Sales Hacker.

Sales Recruiting 108

Sales Recruiting Scale Sales Hiring Sales 108

SaaStr

JULY 4, 2019

Matt Schatz is SVP of Sales at WPEngine, responsible for defining and executing the global sales strategy. Matt has nearly two decades of senior leadership experience in sales and customer growth, specifically for technology companies with customers around the world including Bazaarvoice, CityVoice and Rackspace.

Sales Hiring 217

Sales Hiring Scale Engineering Sales Recruiting 217

Sales Hacker

OCTOBER 19, 2022

Sales compensation planning can be a tricky beast to tame — but know that you’re not alone. I asked 12 incredible sales leaders across the SaaS industry to share their biggest challenges with comp planning and how to overcome them. Related: New to sales compensation planning? Top 10 sales compensation challenges.

Compensation 125

Compensation Sales Recruiting Sales Finance 125

Sales Hacker

DECEMBER 19, 2022

As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams. Sales organizations experienced 58% higher voluntary turnover in 2021 than in 2020.

Sales Hiring 105

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 105

Sales Hacker

JANUARY 22, 2020

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process.

Sales Hiring 102

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 102

Kellblog

NOVEMBER 6, 2022

Weak sales productivity , measured either relative to the company’s model or industry averages (median $675K) [2]. High sales turnover. Pivot the company , making a major change in strategy or sales model. Let’s do only enterprise accounts and account-based marketing (ABM). Let’s go product-led growth (PLG).

Sales Hiring 144

Sales Hiring Sales Recruiting Marketing Scale 144

OpenView Labs

MARCH 8, 2021

B2B sales involves one business selling its product to another business. Those with experience in both B2B and B2C sales know that B2B is a lot tougher—the deals are bigger, there’s often more than one decision-maker, and the competition is intense. For all those reasons, hiring and management must be on point.

Sales Hiring 80

Sales Hiring Scale Sales Recruiting B2B 80

SaaStr

SEPTEMBER 13, 2020

Byron Deeter and Elliott Robinson, partners at Bessemer Venture Partners, offer macro trends in the public and private cloud markets, strategic advice to cloud founders, and insights into why entrepreneurs should feel auspicious about the future. This is really founder-led sales. This episode is sponsored by Linode.

Sales Hiring 232

Sales Hiring Scale Payments Cloud 232

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

SaaStr

AUGUST 5, 2019

Churn management is a journey. We find a very interesting trend as SaaS adoption of the market is peaking, which is that the average life of the customer continues to keep increasing. And this is the moment of reckoning that you get to as a SaaS company is that a sale is not the end.

Sales Recruiting 202

Sales Recruiting Construction Scale SaaS 202

User Pilot

JULY 25, 2024

Their job usually involves close collaboration with other teams, including customer service, marketing, product, and sales. Customer satisfaction and loyalty – A CX manager is responsible for identifying ways to eliminate friction from the user journey, improve satisfaction levels, and build a community of loyal brand advocates.

Sales Recruiting 85

Sales Recruiting Sales Hiring Management Leadership 85

Sales Hacker

JULY 24, 2019

It’s a problem in sales too. According to the 2019 State of Sales Performance survey , 73% of teams polled said that less than half of their team were women. Companies and sales teams are missing out on the benefits that diversity brings. Women Sales Pros. Women in Sales. Utah Women in Sales. Gals and SALS.

Sales Hiring 98

Sales Hiring Sales Recruiting Revenue Sales 98

FastSpring

MARCH 16, 2023

Listen or watch our full interview for Andrew’s advice on portraying a company’s value and culture through video, reusing pre-existing content, and what trends he’s seeing in the world of video marketing. So we were working on a recruitment piece recently for a fortune 500 Equipment Company. That’s what customers recruits.

Sales Recruiting 137

Sales Recruiting Scale Social Media Interviewing 137

OpenView Labs

JULY 20, 2020

Interviewing is hard , and interviewing candidates for sales roles can be doubly so. Sales requires a mix of left- and right-brained qualities, and accurately evaluating a candidate’s skills is a challenge for hiring managers. Better interviewing = better sales teams. How not to interview for sales.

Interviewing 73

Interviewing Sales Hiring Sales Recruiting Underperforming Technical Team 73

User Pilot

MAY 30, 2024

Leadership support , shared ownership of outcomes, cross-functional training, and celebrating collaboration can encourage PM-PMM alignment. Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs.

Product Marketing 103

Product Marketing Interviewing Management Scale 103

SaaStr

NOVEMBER 19, 2019

Then I went over to the sales department. The demo is the sale and we close everybody in month. Heidi Jannenga : When we’ve again, first started going out and looking for funding, everybody wants to amplify your sales strategy. The first thing you bring in your playbook on sales. We schedule a demo in the same day.

Scale 186

Scale SMB VP of Engineering Leadership 186

User Pilot

JULY 14, 2024

UX/UI Design and Research Teams Can Use Userpilot to: Recruit Users for Usability Tests with Usage Analytics and Segmentation Collect User Feedback with In-App Surveys Understand Product Usage with Product Analytics Get a Demo 14 Day Trial No Credit Card Required What is a business intelligence analyst? Book a demo to see it in action!

Artificial Intelligence 98

Artificial Intelligence Business Payments Sales Recruiting 98

yoursales

DECEMBER 19, 2022

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for. Professional Sales SALES STACK. 2022: Sales Tools. Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

Scale 88

Scale Sales Recruiting Sales Outsourced Development 88

Unbounce

OCTOBER 18, 2021

Sounds like a big opportunity for talent-starved companies to recruit, right? To promote networking, women holding leadership positions in leading tech companies run courses as well as open-invite webinars that explore topics from feminism to salary negotiation. But a great story doesn’t mean success is easy for the team. No problem!

Artificial Intelligence 136

Artificial Intelligence Marketing Scale Sales Recruiting 136

Intercom, Inc.

SEPTEMBER 1, 2021

Product marketing looks different in every company, but one common trend is that many product marketing managers (PMMs) feel undervalued. When I joined Intercom five years ago, I was thrilled with how closely PMM partnered with the product and sales teams. This isn’t always the case across the industry. Evolution is essential.

Product Marketing 138

Product Marketing Marketing Sales Hiring Scale 138

User Pilot

NOVEMBER 23, 2023

Why do product managers need them? That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Leadership and investors often challenge them because they can’t see anything tangible that they’re paying for. Ready to dive in to learn more?

Scale 105

Scale Underperforming Technical Team Sales Recruiting Software Review 105

CustomerSuccessBox

JANUARY 10, 2022

A good relationship with the Sales department in order to be able to sell new services will also be highly valued by your managers. Finally, you must always be a force for proposals on the tools, client-side as well as product side, and manage ad-hoc projects if there are seasonality and slack periods.

Compensation 52

Compensation Customer Success Trends Management 52

Sales Hacker

JANUARY 24, 2018

In this mega guide, I’ll breakdown 31 different lead generation techniques you can use to supercharge your sales pipeline almost immediately. Two of which are currently sales and marketing. I’m in control of every step of the sales process – from awareness to decision making. Why am I sharing this?

Sales Recruiting 100

Sales Recruiting Sales Underperforming Technical Team Social Media 100

Intercom, Inc.

JULY 12, 2018

One of my big takeaways – having gone through Google and then Twitter – is to really give the leadership team the benefit of the doubt. If you really hate sitting through a dozen sales comp meetings, maybe you should find somebody who can really fulfill that role. I do think it’s been a net positive though.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

User Pilot

AUGUST 28, 2024

A customer success director job description outlines the strategic leadership, vision, and skills required to oversee success strategies. Monitor customer health and engagement : Analyze customer usage data and engagement metrics to identify trends, potential risks, and opportunities for proactive customer support.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Leadership 52

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

ChurnZero

DECEMBER 18, 2020

Stay tuned: The full Customer Success Leadership Study report with more key findings and recommendations for Customer Success leaders will be available in the beginning of January 2021. I think that the trend I’m seeing is just a more conservative approach, especially in Q1 and Q2 of the calendar year for 2021.

Customer Success 87

Customer Success Sales Recruiting Sales Hiring Finance 87

OpenView Labs

APRIL 13, 2021

She transitioned into a solution engineer, a role that sits at the crossroads of sales and product, which gave her the opportunity to do more of what she loved: discussing business challenges and crafting corresponding technology solutions. How do you get design to work with sales, or engineering to work with customer success?

Sales Recruiting 60

Sales Recruiting Management Engineering Technology 60

User Pilot

JULY 20, 2024

Additionally, consider gaining professional experience in entry-level customer-facing roles like a sales associate or customer support executive. Recruitment and training – They are often tasked with hiring professionals for customer-facing teams. These include marketing, product, sales, and customer service.

Sales Recruiting 52

Sales Recruiting Management Sales Hiring Scale 52

User Pilot

JULY 17, 2024

A CX manager’s career usually starts with an entry-level role like a customer service representative or sales associate. You can also transition into a CX manager’s role from other positions, such as marketing manager and customer insights analyst. These include marketing, product, sales, and customer service.

Management 52

Management Sales Recruiting Sales Hiring Scale 52