Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Agile Agile software development has been such a success that people now apply the “agile” moniker to a broad range of areas. Repeatable systems are efficient, consistent and help you scale.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Intercom, Inc.

FEBRUARY 26, 2018

are making it easier and faster for software developers to develop complex software applications atop this infrastructure. What took you months to ideate, design and develop can now be copied in days or weeks thanks to these new tools. The arrival of cloud computing, IaaS, PaaS etc.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

APRIL 27, 2022

When I was learning about the software development kit (SDK) concept, I realized that I could integrate CRM software into a mobile app. Inspired by Foursquare, a location technology platform that people were using to check into venues and restaurants, I wanted to build software that would allow people to check into apps.

Outsourced Development 246

Outsourced Development Mobile Pricing Software Development 246

SaaStr

JUNE 14, 2023

By embracing honest feedback, developing trust-based partnerships, and demonstrating a commitment to customer satisfaction, UiPath has been able to thrive within the competitive landscape of RPA and artificial intelligence software development.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

User Pilot

JULY 16, 2024

On the other hand, a technical product manager brings in-depth technical knowledge to guide the development process , often working closely with engineering and design teams. Develop the product vision and expand on the strategy. Gain exposure and hands-on experience through junior roles in software development.

Management 111

Management Engineering Data Analysis Software Development 111

Sales Hacker

DECEMBER 13, 2024

Kustomer, a SaaS startup navigating leadership changes, unexpectedly handed him the reins to both sales and customer experience/success. When it works best: High alignment between sales and customer success goals: If your sales and CS teams are already working closely together, consolidating leadership can further strengthen collaboration.

Scale 108

Scale Sales Hiring Acquisition Customer Success 108

CloudGeometry

APRIL 13, 2023

Why can’t we escape hands-on cloud operations work to unlock software development nirvana (aka frictionless, faster development and deployment processes)? Put another way: you could make your software stack serve both specific business needs and general-purpose platform tooling. Optimized software development throughput.

DevOps as a Service 130

DevOps as a Service Outsourcing Services Outsourced Development Cloud 130

User Pilot

NOVEMBER 20, 2023

To become a TPR you don’t need a degree in software engineering, but it will definitely help. However, you need the right mix of technical and leadership skills. The technical skills include a solid understanding of software development and system architecture. Heatmaps in Userpilot.

Management 105

Management Software Development Engineering Market Research 105

Intercom, Inc.

NOVEMBER 9, 2022

For innovation hubs to be successful, the leadership must clearly articulate the vision and create space within that vision for innovation to happen. Beth McEntee: Atlassian is a software company that develops products for project managers and software development teams. Riding different motions at Gartner.

Innovation 226

Innovation Scale Startup Government 226

Intercom, Inc.

AUGUST 15, 2019

Luckily for me, I found myself in a position where I was leading a design team in New York and an organization that was transitioning from waterfall software development to agile software development. I wasn’t willing to continue down that path if this was the way it was going to be for the next 10 years.

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 79

Customer Success Sales Recruiting Sales Hiring Scale 79

IT World

SEPTEMBER 29, 2022

Vira Tkachenko, CTO at Ukraine software developer MacPaw , spoke remotely to Apple admins at Jamf’s JNUC event. A real-world example of a woman in a leadership position in tech , she explained how her company planned for business continuity during the war in Ukraine.

CTO 67

CTO Business Software Development Leadership 67

Sales Hacker

OCTOBER 5, 2018

These challenges created the need for a sales rep onboarding process that is faster and more flexible – areas in which the software industry is already well-versed. Taking a Page from Agile Software Development. Software companies used to spend months or years developing new products.

Onboarding 94

Onboarding Sales Hiring Underperforming Technical Team Sales 94

Neil Patel

MAY 6, 2021

Basecamp is a project management software developed by 37Signals, and it provides an excellent example of a successful unique selling proposition. Ask your customers, employees, leadership team, and sales teams what comes to mind when they think about what makes your business special. It’s impossible to stand for everything.

Business 142

Business Social Media Software Review Pricing 142

SaaStr

JUNE 15, 2021

We’ve done a ton of terrific sessions with the Twilio leadership over the years, including 4 different deep dives with Jeff Lawson, CEO and co-founder. Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. Jeff : Yeah, I saw one.

Scale 304

Scale Underperforming Technical Team Engineering Wireless 304

Sales Hacker

JANUARY 3, 2022

The Agile movement emerged first in the world of software. In fact, its founding document is the revered Manifesto for Agile Software Development. In the “Agile Manifesto,” we’re given four values and 12 principles that help to define Agile development.

Sales Enablement 112

Sales Enablement Scale Sales Hiring Outsourcing Services 112

User Pilot

MARCH 19, 2024

A feature rollout is a software development technique involving a gradual release of new features and updates. Benefits of feature rollouts for product teams Back in the waterfall days, companies and software houses released new products only when they were ready. This changed when Agile software development came around.

Software Development 105

Software Development Scale Development Benchmarks 105

User Pilot

FEBRUARY 12, 2025

software development) to identify causal factors of a specific problem. A report like this wont only make it easier to get buy-in from leadership if you need it. In the case of a high churn problem, for instance, it could look like this: Creating a fishbone for high churn. Root cause analysis report template.

Technical Review 59

Technical Review Software Review Churn SaaS 59

Intercom, Inc.

AUGUST 6, 2020

I continued that journey with more software programming languages like Pearl and Java and so on. I also worked at a couple of companies where I was a software developer. At a community-oriented company like Stack Overflow, there can be a tension between the company leadership and the community. Jordan: Cool.

DevOps as a Service 143

DevOps as a Service Government Engineering Technology 143

User Pilot

JANUARY 14, 2024

The Vice-President of Product is a part of the senior leadership team and they are responsible for the overall product strategy and vision across the entire business. The Director of Product normally oversees multiple product lines and leads teams of product managers, providing leadership and direction. What does a VP of product do?

VP of Engineering 105

VP of Engineering Management Underperforming Technical Team Compensation 105

Valerian Tech

MAY 4, 2023

DevOps is a software development methodology that can help legacy businesses streamline their digital transformation efforts. DevOps is a combination of culture, tools, and processes that emphasize collaboration and communication between software development and IT operations teams.

CTO Hire 52

CTO Hire New CTO CTO Business 52

User Pilot

APRIL 30, 2024

Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others.

Management 105

Management Underperforming Technical Team Innovation Consulting 105

User Pilot

JULY 17, 2023

A product team structure is how a business organizes the product team to best support software development. It brings together experts from different disciplines and functions who work together to design, develop, launch, and support a product. Book the demo to see how it can support your product team structure.

SaaS 98

SaaS Scale Leadership Customer Lifetime Value 98

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This includes developing and implementing technology strategies, managing IT infrastructure and resources, and staying up-to-date on the latest technological developments and trends.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

OpenView Labs

JULY 7, 2021

Decades ago, the typical software development cycle was to gather requirements, build something, test it, share it with end users, and then fix what you got wrong,” he says. They just need some guidance and leadership on how to get started. DataOps aims to bypass all of that by taking a more iterative and automated approach.

Technology 94

Technology Consulting Trends Software Development 94

User Pilot

JUNE 26, 2024

Senior product owner and beyond : At this point, you can assume leadership roles in product strategy and vision, work closely with executive leadership to align product goals with business objectives, drive innovation and long-term product planning, and act as a thought leader in product management practices within the organization.

Software Review 52

Software Review Software Point of Sale Scale 52

Valerian Tech

JULY 27, 2023

Introduction In today's fast-paced and dynamic business environment, organizations are increasingly turning to agile methodologies to enhance their software development and project management processes. Agile methodologies are a set of principles and practices that prioritize flexibility, collaboration, and iterative development.

Software Development 52

Software Development Scale Software Review Technical Review 52

Intercom, Inc.

MARCH 11, 2021

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. My background, as you outlined, started as a developer.

B2C 118

B2C B2B Scale Strategy 118

Scytale

DECEMBER 13, 2023

Strong information technology professional with a Master of Science focused in Computer Science (IT Security, Communication Networks, Software Development), Minor in Law/Economics from University of Passau. Passionate about the transformation of risk and leadership culture.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Scytale

DECEMBER 13, 2023

Strong information technology professional with a Master of Science focused in Computer Science (IT Security, Communication Networks, Software Development), Minor in Law/Economics from University of Passau. Passionate about the transformation of risk and leadership culture.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

FastSpring

DECEMBER 21, 2020

My first job in tech was in 1998 as a software developer. In about 2002, I got into more of a leadership position for satellite offices of larger companies. How long have you been working in the SaaS/Tech industry? I’m going to date myself. I started with Java 0.9 and have been working in tech ever since.

Technical Review 78

Technical Review Development Team Review Software Review AWS 78

Valuize Consulting

JUNE 9, 2022

In order to drive best-in-class Net Dollar Retention (NDR), you need seasoned CS Operations leadership with the right amount of strategic expertise, seniority, and influence that can act as a partner within your organization and across your business. The Business Impact Of Senior Customer Success Operations Leadership.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

User Pilot

AUGUST 23, 2023

You need to meet the project criteria and exhibit leadership, organization, and collaboration skills. Coding and development tools: Although these tools are related to software development, being able to use these tools allows product analysts to collaborate with UI/UX designers to enhance the product experience.

Technical Advisors 98

Technical Advisors Technical Review Data Analysis Software Review 98

User Pilot

AUGUST 19, 2024

TL;DR This is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company. A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company.

Leadership 52

Leadership Scale Interviewing Market Research 52

Intercom, Inc.

JULY 18, 2019

We did that so we had a way to engage the community at a different level, bring some of our thought leadership and learn from other companies that are there. You’ve got to play offense with software, and you have to think about the things your developers create as strategic assets that give you a competitive advantage.

Outsourced Development 110

Outsourced Development Development Innovation DevOps as a Service 110

How To Buy Saas

APRIL 12, 2024

In the world of software development, everything can seem chaotic at some point. Well, these simple yet effective integrations play a crucial role in software development. The Importance of Code Consistency There are many reasons as to why you want to maintain code consistency as a software developer.

Software Review 52

Software Review Software Development Development Software 52

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. I saw this as a client partner and then regional managing director at an eBusiness firm that scaled from 0 to 2,000 people in three years, organically.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84