SaaStr

SEPTEMBER 19, 2021

But travel takes its toll. Making travel less literally painful is a high ROI investment, at least after you are at scale and have a few bucks in the bank. Find someone that can own 20%–40% of the company’s operations. Fly Business Class, Stay in Decent Hotels (Once You Can). I know we all don’t want to do this. That doesn’t help.

Travel 307

Travel Banking Startup Scaling 307

SaaStr

JANUARY 10, 2024

So you need context from leadership to what you ultimately need to deliver on in your function to be successful. When you get everyone on the leadership team in a room to come up with the best ideas, those people take ownership of the ideas. Build the right leadership team based on your company’s core values and hiring principles.

Sales Hiring 306

Sales Hiring Scale Technical Review Leadership 306

SaaStr

JUNE 7, 2023

But sometimes, the road less traveled is the path to success. But the drive and passion remained, and leadership didn’t give up. Leadership introduced a high-velocity playbook and refocused the company downstream. Blosser’s sudden hospitalization before Y Combinator (he’s okay now!). Sometimes it can take longer.”

Scale 246

Scale Scaling SMB Marketing 246

Intercom, Inc.

FEBRUARY 18, 2021

They spoke on the topic of leadership, and unsurprisingly it was a fascinating and enlightening discussion, with a lot of great insights gleaned from their respective careers. If you’re short on time, here are a few quick takeaways: Leadership is not just about having a clear vision for the team – it’s also about serving others.

Leadership 118

Leadership Underperforming Technical Team Sales Hiring Education 118

SaaStr

JUNE 5, 2023

Travel the world. Unless you count the size of your house at the Yellowstone Club as personally meaningful, unless you truly need to flex and/or can’t live within your means, there is no meaningful quality-of-life difference between making $5m-$10m and $50m-$500m. Not really. You can take care of your family. Buy a nice enough house.

Banking 353

Banking Travel Acquisition Startup 353

SaaStr

AUGUST 16, 2020

You can do 5x as many customer Zooms now that we can’t travel or even Uber to visit customers. I remember the first big customer I lost was because the competition had showed up in person — and I hadn’t ever even talked to them directly. But you know what? So force yourself to. You may lose those ones.

Travel 328

Travel Retention Enterprise Investment 328

SaaStr

AUGUST 7, 2020

An extra office to make travel easier. When the business is at scale and unstoppable, then it’s OK, to a point, to pay significant money for leverage. Even 2 executive assistants might make sense. Hire a recruiter to help manage candidate flow. Make sure you have an amazing, comfortable home office set-up.

Travel 317

Travel Scaling Startup Investment 317

SaaStr

JULY 12, 2024

They believed talent was global, and the co-founders loved to travel. Your influence becomes less on the entire team and more around the senior leadership team. Grafana Labs chose remote first from the beginning because the three founders were located in New York, Sweden, and Australia.

Scale 291

Scale Scaling Sales Hiring Sales Recruiting 291

OpenView Labs

JANUARY 12, 2022

It might be a little surprising to learn that the leadership style at Stack Overflow is decidedly not binary. Step 2: Adopt a flexible, non-dual approach to leadership. Prashanth takes a different approach for himself and the leadership style at Stack Overflow. Step 3: See what happens when you forge your own path.

Leadership 76

Leadership SMB Underperforming Technical Team Scale 76

SaaStr

APRIL 16, 2019

Be willing to travel. I think it’s that willingness to travel that continues keeping us a head of the curve, continues teaching us how to continue building a great business. Our Chief Revenue officer, another one of our senior leadership lives in Scottsdale, Arizona. It was in Utah, it wasn’t moving.

CTO Hire 177

CTO Hire Travel Underperforming Technical Team CTO Coach 177

Intercom, Inc.

MAY 30, 2018

We intuitively feel that we are choosing the route, direction and speed of our journey, and even the type of car we’re traveling in. Detached from the leadership; removed from the sense of mission. We all like to think we’re the drivers of our own life. The truth is, however, that most of us are mere passengers in our own life journey.

Travel 181

Travel Finance Leadership Development 181

SaaStr

JANUARY 9, 2021

25% of their customers work in impacted industries such as travel and hospitality. The BlackLine CFO Partner was able to complete all the modeling for different options for customer relief and affordability for customers ahead of time, and it’s impact on the business, which made this a lot easier for Blackline to implement.

Travel 280

Travel Scaling Investment Enterprise 280

SaaStr

JANUARY 21, 2022

Build the baseline by checking leadership assumptions. As Grammarly traveled the journey of Consumer-MSB-Enterprise, they also had a growing side of the organization that complimented their product teams like sales, customer success, sales engineering, business development, sales development, and so on. Productize everything .

Scale 246

Scale SMB Enterprise Sales Hiring 246

Intercom, Inc.

MARCH 26, 2020

Our leadership team is fully engaged in the active management of our response during this challenging period. In addition to our temporary work-from-home policies, we suspended business travel and visitors to our offices beginning on March 5. We are conducting interviews and onboarding new employees remotely.

AWS 192

AWS Scale Business Cloud 192

Sales Hacker

OCTOBER 18, 2024

First Team” alignment determines growth trajectory First team alignment is all about making sure the executive leadership team is on the same page when it comes to priorities, strategies, and actions. Kick runs in the background to handle the work users don’t want to do, all while keeping them in full control.

Sales Recruiting 106

Sales Recruiting Software Review Scale AI 106

Andreessen Horowitz

OCTOBER 13, 2023

Here, Todd explains his own personal growth and early changes in his leadership style to be more effective both with the board and with his employees. “I On the decision to build out a corporate credit-card and expense product while the pandemic had basically halted business travel: “It goes to intuition, gut feel, but also mission.

Enterprise 107

Enterprise Travel Sales Hiring Generative AI 107

SaaStr

OCTOBER 15, 2020

The travel. The New Revenue dials and dashboards in Salesforce go back to zero every month, or at least every quarter. Everyone wants to grow even faster. The team is a bit restless. The customers are great but … they … are … so … tiring. The competition is everywhere. The complaints. The 1-on-1s. The investors.

Travel 237

Travel Investment SaaS Revenue 237

Stax

APRIL 24, 2025

” – Mark Sundt The payments industry is at a crossroads, with AI as its new traveling companion. That could be very valuable to people over time and it might not be caught within a standard privacy policy.” As it charts this course, the insights from industry veterans like Mark Sundt will be invaluable.

Merchant Services 88

Merchant Services Payment Services Payment Solutions Payments 88

Sales Hacker

SEPTEMBER 27, 2019

If I am traveling, I usually take a flight between 6:00am–7:30am. As you can imagine my routine changes with travel. . I typically work remote one day a week and for the other 4 days (if not traveling) I arrive in the office at 8:15. . Thursday: Travel Day. During-Work Routine. 12:00–12:30pm : Lunch. Wednesday .

Travel 103

Travel Forecasting Leadership Interviewing 103

SaaStr

JULY 17, 2020

Just before 9/11 occurred, we’d hit a USP domestic travel record and it took three years until May 2004 to get back to the level. Keith Rabois: I think international travel is almost permanently affected. Every time you add friction of getting paperwork, tasks, et cetera, less people are going to travel.

Venture Capital 236

Venture Capital Travel PayPal Scale 236

Kellblog

NOVEMBER 6, 2022

While these pivots may make sense, many companies should get called for strategic “traveling” because they pivot too often [6]. Ensure your leadership team is part of the solution , not part of the problem. Ensure Leadership is Part of the Solution . Let’s sell our platform instead of our application. Hope it will get better.

Sales Hiring 139

Sales Hiring Sales Recruiting Marketing Scale 139

Intercom, Inc.

JULY 19, 2018

But as Jean and Edmond will now tell you, following years of engineering leadership at Quip, Quora, Medium and more, that simply isn’t the case. They’ve now started a company together, Co Leadership , to help pave the road for engineers to become leaders. Leadership is a mindset, not a title. Louis: How do you define leadership?

Engineering 135

Engineering Leadership Software Review Technical Review 135

SaaStr

NOVEMBER 26, 2019

The founder was my age at the time, so we were in our early 20s and he ended up leaving to go travel and left me in charge, so it gave me a lot of leeway to really run the company how I wanted to. The true test of your leadership is when things are hard. It was truly the time of my life. Secret four.

Scale 294

Scale Sales Hiring Underperforming Technical Team Sales 294

Sales Hacker

DECEMBER 17, 2024

Discussed in this Episode: Learnings from each major company in Guy’s 20+ leadership career: Microsoft, Tradeweave (first employee and executive committee), Yahoo, Twitter, BrightRoll and Intellimize. So I can’t say we’ve had an aerospace engineer on the pod. So you are number one. So there is always that disconnect.

Scale 101

Scale Engineering Acquisition Scaling 101

Intercom, Inc.

MARCH 25, 2021

Jeanne is one of the leading voices on customer-centric leadership. Your leadership style, the way you conduct your business, even the kind of person you are, year after year, will define how you’ll be remembered. One-company accountability, leadership, and culture. The lesson? Ditch the reactive approach.

VP of Engineering 181

VP of Engineering Scale Business Leadership 181

Intercom, Inc.

APRIL 9, 2020

For example, in the travel sector, a lot of their customer queries are going to be from people who are very stressed or upset. You can imagine in the travel industry, if you’re getting a flood of cancellation requests through whatever channel, where can you implement automation to set proper expectations with people?

Customer Support 245

Customer Support Healthcare Sales Hiring Travel 245

SaaStr

JULY 4, 2019

Matt has nearly two decades of senior leadership experience in sales and customer growth, specifically for technology companies with customers around the world including Bazaarvoice, CityVoice and Rackspace. He’s going to be able to go and say, “I was the very first person to ever travel to an international office.”

Sales Hiring 217

Sales Hiring Scale Engineering Sales Recruiting 217

Kellblog

NOVEMBER 2, 2023

More simply, do we still have travel budget? Little or no travel budget. I recently spoke with a product leader with a team of about 8 PMs, none of whom were allowed to travel anymore. They’d be better off with 6 PMs and some travel budget. It’s not about the travel budget per se.

VP of Engineering 124

VP of Engineering Travel Underperforming Technical Team Headcount 124

Sales Hacker

FEBRUARY 16, 2021

She spent most of her career at Hewlett Packard Enterprise where she started off as an individual contributor, then moving into leadership, and ultimately running the inside sales organization at FireMon. When you are in field sales, you are traveling a lot. You have to manage your time based on your travel.

Sales 131

Sales Underperforming Technical Team Travel Development 131

Sales Hacker

SEPTEMBER 15, 2020

Key lessons learned in 10 years of top leadership [12:23]. Key lessons learned in 10 years of top leadership [12:23]. RELATED: The Straightforward Truth About Effective Sales Leadership. RELATED: Key Qualities of great Sales Leadership w/ Dan Fougere. We stood up leadership forums. We’re on iTunes. And on Stitcher.

Leadership 75

Leadership Payments Scale Payment Methods 75

Buffer Resources

APRIL 19, 2023

I loved getting to use my voice and story to help create a more inclusive world and started working on a strategic plan for turning my thought leadership into a business. A cheap tripod and a travel ring light make it so much easier for me to create content on the fly. There have also been some monetary investments.

Outsourcing Services 119

Outsourcing Services Investment Social Media Revenue 119

Sales Hacker

NOVEMBER 2, 2021

Join us for an authentic conversation about applying sales leadership to building SDR teams — and the role of personalization in generating opportunities. The unexpected in sales leadership [13:30]. He’s well versed in different sales methodologies, and has gone through various sales leadership training. So what is Blend?

Scale 106

Scale Sales Hiring Scaling Outsourced Development 106

SaaStr

JULY 1, 2021

I’ve been here my whole life, but it’s good to travel and get out of this environment, too, because it can be an echo chamber, at times, where you actually start getting caught up in hype. Next quarter, I would love to focus on the customers, and travel, and be with our sales team, and meeting clients, and listening to them.

VP of Engineering 293

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 293

SaaStr

JULY 25, 2021

So let me start with the basics on like, what do you look for when you have to hire someone in a sales leadership role, what do you look for? So let’s talk about, scaling and organization and the management and leadership lessons as you’ve gone through it. And you have a tremendous track record of doing that.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale VP of Engineering 261

SaaStr

JUNE 16, 2020

Matt Garratt: And to dive into that a little bit more, we asked our companies about travel. 31% of the companies that we surveyed said that they’ll see a decrease in sales related to travel by 26% to 50%. And then another 24% said that that will decrease by more than 50%. And this is like coming out of this, this isn’t now.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Payment Services 210

Sales Hacker

NOVEMBER 3, 2020

No one ever claims to be the smartest in the room, and with each discussion, our members and leadership alike are growing. ”. She also enjoys travel (beach over mountains), reading (fiction over non), tech (Microsoft over Apple), and just generally all things “nerd.”. Jialing Xie.

Scale 128

Scale Sales Recruiting Sales Hiring Sales 128

Neil Patel

NOVEMBER 13, 2020

Thought-leadership—consistently publishing of insightful articles and trends on the topic. With offices in Boston, Leeds, and London, Salt.agency’s clients include Cloudflare, Hartley Botanic, Brex, Travel Supermarket, and many others. Thought leadership. A strong reputation amongst other SEO professionals.

Technical Advisors 143

Technical Advisors Technical Review Software Review Engineering 143