SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 167

Payments Merchant Services Payment Solutions Payment Services 167

Tom Tunguz

JANUARY 3, 2018

Several landscape altering SaaS acquisitions will come to fruition because of cash availability from repatriation and because there are enough public SaaS companies at scale to add material revenue and market cap to buyers. Machine learning fades as a buzzword. Some ideas: Google buys Salesforce.

SaaS Payments 200

SaaS Payments Scale Blockchain Artificial Intelligence 200

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

FastSpring

JANUARY 9, 2023

Most Stripe alternatives fall into one of two categories: (1) payment processors, or (2) a billing solution that covers payment processing and other aspects of billing such as fraud detection, checkout, and more. can provide payment processing, order fulfillment, financing options, and more. Table of Contents.

Payment Methods 147

Payment Methods Payment Services Merchant Services Payment Features 147

Intercom, Inc.

DECEMBER 31, 2019

Apple survived the death of Steve Jobs in October 2011 under the thoughtful stewardship of Tim Cook, and continued to essentially be the iPhone company, while branching into wearables and services. Facebook was peerless, however, in being able to harness and monetize all that attention, even if that success brought uncomfortable scrutiny.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

FastSpring

JANUARY 10, 2023

Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Reconciling payment with accounts and remitting sales tax, GST, and VAT. The second factor to consider is whether or not the solution was built for your type of business.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

Stax

MAY 30, 2024

While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. This is where field service management (FSM) come in. – Who are the customers already doing business with you? Who needs my service?

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Panintelligence

JULY 24, 2024

Key takeaways What is embedded finance and how it integrates financial services into non-financial platforms. The benefits and challenges of implementing embedded finance for businesses and consumers. Examples of embedded finance applications across various industries. What is embedded finance?

Payments 52

Payments Merchant Services Payment Services Finance 52

Stax

JUNE 18, 2024

Subscription models offer companies large and small the opportunity to build predictable revenue and high customer lifetime value. In a subscription business model, customers pay a recurring fee in exchange for a product or service.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

Baremetrics

JANUARY 25, 2022

In recent years, a new discipline of financial management has emerged in response to cloud technologies and organizations growing reliance on cloud IT architectures and cloud-based business processes. Over the previous decade, many companies have embraced cloud-based services. Which cloud service providers do you use?

Payment Services 97

Payment Services SaaS Payments Payment Solutions Scaling 97

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. Some solutions, like Slack or Microsoft, are useful for any kind of business.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Chart Mogul

MARCH 30, 2020

How do you manage the process of accepting money from your customers? Building your own billing system can be a world of pain, risk and complexity, so what options are out there for integrating a third party product? This guide serves as a comprehensive overview of the options available for SaaS businesses.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

Stax

AUGUST 22, 2024

Digital payments are increasingly becoming the norm. According to Forrester’s data, digital payments are the most used payment method today, with 69% of American adults using them to make payments online. Businesses must therefore adapt and be able to accept such payments.

Merchant Services 88

Merchant Services Payment Services Payfac SaaS Payments 88

SaaSOptics

MARCH 10, 2022

It’s common for companies to have digitized some of their financial processes. While this is a step in the right direction, there are gaps in many processes that companies currently use that finance and billing tools can fill. Utilizing ePay tools makes sending invoices and receiving customer their payments easy. SaaSOptics.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

Blulogix

FEBRUARY 25, 2024

The dynamic nature of subscription services, coupled with the global reach of digital platforms, introduces unique legal challenges that require careful attention and strategic planning. Compliance with anti-fraud regulations involves adopting secure payment processing technologies and monitoring transactions for suspicious activity.

Payments 52

Payments Payment Services Artificial Intelligence Payment Features 52

User Pilot

MAY 9, 2024

While Amplitude is a comprehensive behavioral analytics platform loved by many product teams, it does have some limitations that may be a dealbreaker for some companies. Userpilot is a product growth and digital adoption platform for enterprises designed for user onboarding, feature adoption, and customer churn reduction.

Payment Services 105

Payment Services Payments Payment Solutions SaaS Payments 105

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 157

Scale Payment Services Payment Methods Scaling 157

FastSpring

MARCH 3, 2023

Zuora is a recurring billing and monetization solution for: Subscription management Revenue recognition Payment collection Quotes And more… However, Zuora has one main shortcoming — it doesn’t handle sales tax or transaction liability for you. Related: Can SaaS Companies Afford to Ignore Sales Taxes and VAT?

Payment Services 78

Payment Services Payment Methods Payments Merchant Services 78

Neil Patel

NOVEMBER 9, 2020

Micro startup acquisitions are a move away from buying businesses with established products or even proven revenue streams. These businesses usually consist of 2 to 3 people, and companies are taking bets on their products that aren’t even fully realized yet. The platform is free, private, and has no middlemen.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Baremetrics

AUGUST 20, 2019

The Wikipedia contributors define product innovation as “the creation and subsequent introduction of a good or service that is either new, or an improved version of previous goods or services.”. Note: These are written with SaaS and software products in mind, although many of the principles apply to other types of products as well.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. How to calculate this metric and what’s the average SaaS churn rate?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Stax

DECEMBER 4, 2023

For any merchant selling products or services online, it’s always a good idea to allow customers to make payments on their platform itself—instead of redirecting them to a third-party website or gateway. In this article, we’ll discuss everything you need to know about ensuring AML compliance as a payment facilitator (or PayFac).

Merchant Services 88

Merchant Services Payment Services Payfac Technical Review 88

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Annual Recurring Revenue. Account refers to a record of primary and background information about an individual or corporate customer, including contact data, preferred services, and transactions with your company. . Business Development Representative. AB Testing. Account Executive.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

Baremetrics

AUGUST 17, 2021

Customer attrition is the term used to describe the loss of paying customers from a business. Customer attrition is also called customer churn and is often considered a natural part of business evolution. A customer could stop using your service for one or more reasons, whether it’s a one-time customer or a loyal customer.

Artificial Intelligence 95

Artificial Intelligence Payments SaaS Payments Payment Services 95

Subscription Flow

DECEMBER 25, 2023

Since its introduction, the SaaS business model has grown in popularity and transformed many industries. Why are SaaS software adoption rates among businesses so high? These features make it easier for SaaS users to scale their businesses as they expand and help them run more productive businesses.

Payments 52

Payments SaaS Payments Trends Payment Solutions 52

SaaStr

SEPTEMBER 13, 2020

Another collection of their customers actually turned their kitchens into service offerings. We celebrate businesses like that, and of course, the platform we’re on today with Zoom, that has really become a communications platform that’s defining this COVID era. It is staggering.

Sales Hiring 229

Sales Hiring Scale Payments Cloud 229

FastSpring

MAY 8, 2019

Think with Google’s recent report, “How search enables people to create a unique path to purchase ,” is a deep dive into the journeys of two dozen customers exploring products in seven verticals. Supporting over 20+ payment options including Credit Card, Paypal, ApplePay, ACH, and more. Help solve your customer’s problems.

Payment Methods 92

Payment Methods SaaS Payments Payment Solutions Payments 92

Baremetrics

MARCH 23, 2021

Introduction You want a subscription model for your business that increases revenue and keeps customers. You think about either Stripe , a payment platform, or Recurly , a customer-driven one to handle your billing. Decide on one or both depending on how you see your business and its success. Which do you choose?

Payment Services 69

Payment Services Payment Features Payment Methods Payments 69

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. They’ve built a new process of guided selling, which Neil discusses during the show.

Scale 112

Scale Payments Technical Advisors Sales Recruiting 112

Subscription Flow

AUGUST 6, 2024

In this blog, we will discuss AI customer support integrations such as chatbots and the effect they have on customers and businesses as a whole. In the SaaS industry AI exists primarily in the form of support chatbots. AI is most effective with its predictions when there’s a large quantity of data to process.

Customer Support 52

Customer Support SaaS Payments Artificial Intelligence AI 52

Subscription Flow

DECEMBER 12, 2023

In this article, we are going to go into details so that the best CRM for B2B SaaS can be found. Dynamics of SaaS Businesses Companies are more conscious when they are looking for CRMs for SaaS companies. SaaS companies mostly opt for the subscription business model.

SaaS Payments 59

SaaS Payments Payment Services Scale Payment Solutions 59

ProfitWell

SEPTEMBER 10, 2020

The SaaS industry is growing fast, but if you want to be one of the companies contributing to that trend, you'll need to know the secrets of successful SaaS businesses. In this post, we'll lay out a SaaS growth blueprint. In this post, we'll lay out a SaaS growth blueprint. SaaS growth is looking strong.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

User Pilot

MAY 23, 2023

In this article, we’re going to unpack how AI customer experience can completely transform how people engage with your SaaS. Using AI and machine learning within your SaaS can bring huge benefits. There are a huge number of examples to draw from across the SaaS world. Most SaaS products have a global market.

Artificial Intelligence 98

Artificial Intelligence AI SaaS Payments Payment Solutions 98

User Pilot

MARCH 17, 2023

How do you perform a customer churn analysis that gives you the necessary insights to boost retention and grow your SaaS business ? Plus, learn four efficient strategies to lower your churn rate. Use machine learning tools , such as Amplitude, to identify high risk customers who are likely to churn. Revenue churn.

Churn 98

Churn SaaS Payments Payment Solutions Customer Lifetime Value 98

User Pilot

FEBRUARY 10, 2023

In this article, we cover the following: What customer intelligence is and why it’s essential in SaaS. It enables businesses to make data-driven decisions. Userpilot is a product growth platform that can help you collect and act on your customer data. Customers expect personalized services and product experiences.

SaaS Payments 98

SaaS Payments Payment Methods Payment Solutions Payment Services 98

How To Buy Saas

APRIL 19, 2024

In recent years, Software as a Service (SaaS) has revolutionized the way businesses operate, offering scalable solutions accessible over the internet. This shift has not only transformed internal business operations but has also significantly impacted external market dynamics.

Marketplace as a Service 40

Marketplace as a Service SaaS Payments Payment Services Artificial Intelligence 40

How To Buy Saas

MARCH 12, 2021

With everything from machine learning to virtual reality headsets, tech disruptions are a daily occurrence in this space. SaaS technologies have powered this change to ecommerce, starting with who can sell, and then developing how. Continue reading to learn what the top three SaaS technologies are that have reshaped ecommerce.

Payment Methods 59

Payment Methods SaaS Payments Technology Payment Solutions 59