SaaStr

NOVEMBER 12, 2024

As the leader of the Applied AI team at Google Cloud, Duncan Lennox sets out to answer these questions and shares six ways businesses are currently transforming their businesses at scale and with real ROI. Duncan’s team at Google Cloud recently ran a survey with around ~2.5k

Artificial Intelligence 287

Artificial Intelligence AI Search AI Technical Review 287

Audacix

APRIL 3, 2023

Table Of Contents The strangest reality of application security in the age of "shift left" is the poor understanding of DAST tools (dynamic vulnerability scanning tools) and, particularly, the value that they the offer as part of a modern software development lifecycle. Github) and your preferred CICD pipeline orchestration tool (eg.

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service Software Development Software Review 52

Neil Patel

OCTOBER 5, 2020

If you’re familiar with reputation management, you understand the impact it can have on your business. Reputation management solves that problem. Reputation management consulting gives you an actionable plan showing you how to build, protect, and amplify your reputation. Will you need third-party review management tools?

Consulting 134

Consulting Underperforming Technical Team Management Sales Hiring 134

SaaStr

OCTOBER 18, 2024

On the topic of building SaaS companies, Henry kicks off the conversation with: “I think a lot of bootstrapped founders who are less capital infused have to actually be great at developing their people. “The best hack,” Jason adds, “is not recruiting one management team. Nothing else matters, right?

Sales Recruiting 249

Sales Recruiting Sales Hiring Scale AI 249

SaaStr

OCTOBER 24, 2022

Developers act, think, and behave differently than your average customer. As an API-first company, WorkOS focuses on selling primarily to developers. Doing Business with Developers. Developers haven’t typically been the buyers in enterprise software, so why should you build for developers?

Outsourced Development 185

Outsourced Development Underperforming Technical Team Development Part-Time VPE 185

User Pilot

JANUARY 14, 2024

Are you thinking of a career in product management and wondering what the product manager career path looks like? In particular, we look at: What the product manager’s role involves Their main responsibilities Common product management positions Tips on how to advance your PM career Let’s dive in.

VP of Engineering 91

VP of Engineering Management Underperforming Technical Team Compensation 91

User Pilot

MAY 30, 2024

Overlapping responsibilities and conflicting priorities are just a couple of the many friction points between product managers and product marketing managers – leading to inefficient workflows and potential product failures. What are the typical roles and responsibilities of product managers and product marketing managers?

Product Marketing 76

Product Marketing Interviewing Management Scale 76

How To Buy Saas

NOVEMBER 21, 2024

You’re juggling changing call volumes, managing agent schedules, and keeping service quality steady. Without the right approach, inefficiencies creep in, and burnout takes a toll on your team and customers. This article will show you practical ways to improve how your call center team works.

Management 52

Management Underperforming Technical Team Scale compliance 52

SaaStr

NOVEMBER 8, 2022

How To Build A High-Performing Team And Retain Top Talent. Every leader needs to have a strategic playbook to build high-performing teams and retain top talent,” says Guan Wang, Global Director of Market Intelligence for Snowflake. . Stage 3: Employee Development. The Playbook For Building And Retaining A High-Performing Team .

Underperforming Technical Team 210

Underperforming Technical Team Technical Review Acquisition Company Culture 210

User Pilot

MARCH 13, 2024

Every seasoned product marketer knows that adding new features to your product is key to product management success. TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. Why do you need feature ideation in your product development process?

Underperforming Technical Team 87

Underperforming Technical Team Scale User Experience Interviewing 87

User Pilot

APRIL 30, 2024

Marty Cagan is a popular name in the product management world. In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. Marty Cagan is a well-known figure in the product management and technology industry. Who is Marty Cagan?

Management 87

Management Underperforming Technical Team Innovation Generative AI 87

Incredo

MARCH 20, 2020

The Incredo team switched to a fully remote working system in September 2019. At the beginning it was a bit hard to track the progress of tasks and communicate with team members effectively. Since you started working from home, your whole team already saves around 1 hour of their day.

Underperforming Technical Team 227

Underperforming Technical Team Outsourced Development Systems Review Software Review 227

Sales Hacker

FEBRUARY 17, 2021

Wouldn’t it take away from allowing managers to manage and coach — not to mention the monstrous to-do lists of VPs and CEOs? Scott’s newsletter makes a great point: as buying teams get bigger and bigger, our sales teams need to grow with them. In other words, the partners balance out each other’s strengths and weaknesses.

Underperforming Technical Team 130

Underperforming Technical Team CTO Hire CTO Coach Technical Review 130

User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 83

ChatGPT Management Underperforming Technical Team Technical Review 83

User Pilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. Extract feature development insights. Best practices to help product managers perform feature analysis: Perform user research and analyze your competitors’ products to find market gaps. This article aims to simplify feature analysis.

Underperforming Technical Team 81

Underperforming Technical Team Software Review User Experience Retention 81

User Pilot

JULY 23, 2024

Feature prioritization is always a hot-button issue for product managers. This article will dive deep into the concept of feature prioritization and introduce the top frameworks for successful product management. A product manager or owner is responsible for prioritizing product features.

Management 92

Management Underperforming Technical Team Systems Review Scale 92

InsightSquared

FEBRUARY 1, 2019

Running the sales development team at InsightSquared has afforded me the opportunity to create such an environment and keep our team motivated by exposing a clear path to improvement. Last week, I talked about how to use data to run your sales development team and drive results during a live webinar.

Underperforming Technical Team 92

Underperforming Technical Team Development Data Sales 92

InsightSquared

MARCH 19, 2020

Sales teams across the country are being forced into remote work situations in response to the COVID-19 crisis. However, for some extra guidance, here are some best practices for managing a fully remote sales team from our very own sales leaders. . No one likes it — reps and managers alike. Stay in Touch.

Development Team Review 77

Development Team Review Underperforming Technical Team Management Sales 77

ChurnZero

OCTOBER 25, 2024

There are so many questions to answer when considering how to scale a customer success team. How many people should one report to one manager? When is it time to add frontline managers? What about team leads? When do I split my one team into two teams? How do I split one team into two? Well…maybe.

Scale 52

Scale Underperforming Technical Team Customer Success Scaling 52

SaaStr

MARCH 30, 2024

Then, you’ll have enough folks and experience to put a small team on a new initiative / segment / market. Micromanaging Your First (and Second) Management Team. But there’s a reason you hired managers. Bad operational model / misunderstanding the burn rate. Leave the pipedreams for $100m in ARR.

Scaling 283

Scaling Revenue Underperforming Technical Team Market Segmentation 283

Intercom, Inc.

JUNE 1, 2021

Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Challenge #1: Limited team bandwidth, resources, and budget.

Underperforming Technical Team 232

Underperforming Technical Team Technical Review Scale Headcount 232

Audacix

OCTOBER 19, 2023

Securing your applications, organization's cloud posture and networks will require strategic planning and investing in vulnerability management. Vulnerability management is a crucial aspect of cyber security that empowers organizations to safeguard their applications and cloud infrastructure. What is Vulnerability Management?

Underperforming Technical Team 40

Underperforming Technical Team Enterprise Software Management 40

Audacix

OCTOBER 19, 2023

Securing your applications, organization's cloud posture and networks will require strategic planning and investing in vulnerability management. Vulnerability management is a crucial aspect of cyber security that empowers organizations to safeguard their applications and cloud infrastructure. What is Vulnerability Management?

Underperforming Technical Team 40

Underperforming Technical Team Enterprise Software Management 40

SaaStr

JULY 20, 2021

At ’21 Annual, Dave gave us one of the most popular sessions of the year on managing your Board of Directors. . By fixing things, that probably means they want to probably want to fix you, fix your team, and so forth, or maybe. They’re a very important part of the team. That’s what we’re here for.

Underperforming Technical Team 240

Underperforming Technical Team Sales Hiring AWS Business Model 240

Intercom, Inc.

OCTOBER 13, 2020

ML products also require us to manage relatively large technology risks – this is an area where, unlike in most other product development, technical limitations might render the entire design impossible. Resolution Bot is a product that automatically answers the repetitive questions faced by customer support teams.

Artificial Intelligence 281

Artificial Intelligence Machine Learning Underperforming Technical Team Development 281

Intercom, Inc.

OCTOBER 22, 2019

If you are new to sales management, it can be hard to know what concrete steps you can take to improve your skills, be recognized, and eventually, rise to a senior leadership role. As a manager, the tasks competing for your attention only multiplies – coaching , training, interviewing, forecasting , planning, and more.

Sales Hiring 123

Sales Hiring Underperforming Technical Team Sales Management 123

User Pilot

AUGUST 21, 2023

In this ultimate list of product manager interview questions, we have tried to simplify the process of hiring great product managers. Product management encompasses the entire SaaS lifecycle from ideation to launch and everything that follows. What to look for in product managers? Communication skills. Leadership.

Interviewing 75

Interviewing Underperforming Technical Team Sales Hiring Management 75

Stax

MAY 21, 2024

We’re seeing a similar trend in the legal industry, where law firms rely on case management systems to run their businesses. With management systems’ continual growth and improvement, it’s no wonder software sales are at an all-time high. If you’re selling law practice management systems to law firms, you’re definitely not alone.

Payment Solutions 88

Payment Solutions Payment Services Payments Software Review 88

SaaStr

NOVEMBER 14, 2019

If your SaaS business has a sales team, there’s no way to grow 100% year-over-year without also growing your sales leadership. Knowing the common pitfalls won’t stop you or your team from making them, but it will help build the most important skill any manager can have: resiliency. Want to see more content like this?

Scale 171

Scale Sales Hiring Scaling Underperforming Technical Team 171

Valuize Consulting

SEPTEMBER 16, 2024

While this shift toward a holistic approach to managing the customer lifecycle isn’t a revolution just yet, the tide is turning. The Importance of a Holistic Approach Why is a holistic approach so essential to managing the customer lifecycle? The sales team excels at highlighting the product’s business benefits and closes the deal.

Management 52

Management Underperforming Technical Team Technical Review Customer Success 52

User Pilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Customer Success 97

Customer Success Software Management SaaS 97

Sales Hacker

MARCH 30, 2023

There are 3 key questions you must ask your hiring manager or recruiter when offered a sales role to maximize your earnings and career potential. Takeaway: When you’re reviewing any sales job offer, ask the recruiter or hiring manager what the pay mix is. They are: What is the pay mix? What does the payout curve look like?

Compensation 77

Compensation Underperforming Technical Team Sales Recruiting Sales Hiring 77

Intercom, Inc.

MAY 24, 2022

Whether you’re an individual contributor, manager, or director, you can leverage your own skills – and those around you – to influence growth across your team, org, and company. Every team has a valuable mix of strengths, and varying levels of skill and expertise in different areas across its members.

Underperforming Technical Team 118

Underperforming Technical Team Construction Development Education 118

Stax

JANUARY 8, 2024

As such, PayFacs need to equip themselves with an effective risk management strategy that helps them continuously monitor risks and employ appropriate risk responses if needed. PayFacs need to equip themselves with an effective risk management strategy that helps them continuously monitor risks and employ appropriate risk responses if needed.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

How To Buy Saas

JULY 22, 2024

Developing a high-quality patient portal has become necessary for healthcare providers seeking to improve patient engagement, satisfaction, and outcomes through enhanced transparency, access, communication, and self-management tools. Key questions to ask: What portal features and content add the most value for managing your health?

Healthcare 40

Healthcare Underperforming Technical Team Payment Services Payment Methods 40

User Pilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. In this article, we look at different ways for product managers to avoid falling into the overengineering trap. Poor prioritization and external pressure are also common causes. But worry not!

Underperforming Technical Team 82

Underperforming Technical Team Management Interviewing Scale 82