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9 Marketing Research Methods to Refine Your Marketing Strategy

User Pilot

What are the different marketing research methods product marketing teams can use to inform their strategies? You will also learn about different types of market research and how to conduct it step by step. Public databases : Secondary sources, excellent at initial research stages.

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Proactive Churn Prevention Promotes Customer Retention

Totango

What Is Churn Rate and How Does It Relate to Customer Retention? Churn and retention are flip sides of the same coin so that you can reduce one by raising the other. Retention rate represents how many of the same group of customers you kept over the same time frame. Poor Customer Fit.

Churn 94
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Market Gaps: 10 Ways to Spot Untapped Customer Needs

User Pilot

A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. What are examples of market gaps?

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How to Leverage Customer Insights

User Pilot

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. SaaS teams use various insight types, ranging from quantitative metrics to qualitative feedback, covering aspects like awareness, purchasing behavior, and product usage. Crucial for retention and support strategies.

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15 Ways for Effectively Scaling SaaS

User Pilot

The most common challenges that hinder SaaS growth are lack of product-market fit , ineffective sales and marketing strategies , customer churn, and long product development cycles. Provide the necessary training for your sales teams. Optimizing your marketing strategy to cut costs.

Scale 105
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Product Launch Plan For SaaS: How to Launch Products Successfully

User Pilot

Start by conducting extensive market research to understand the landscape, map out the needs of individual users to understand pain points, develop a clear value proposition, and then define key performance indicators to measure progress against. Book a demo with our team to learn more.

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Product Design: The Ultimate Guide for Building Great Products

User Pilot

A strong product design ensures alignment with user needs and enhances user satisfaction and retention. A product design team includes specialists in UX design, graphic design, industrial design, research, prototyping, and data analysis. Start the design process with user research to identify their needs and pain points.