article thumbnail

Software-led payments: What’s on the horizon for platforms in 2025? | Episode 46

Payrix

In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. Navigating market dynamics in 2025 and beyond Matt emphasized the cyclical nature of the payments industry, likening it to a pendulum.

Payments 130
article thumbnail

The State of Software Buying: From SMB to Enterprise with G2’s CMO

SaaStr

The state of software buying has changed. During SaaStr Annual 2021, Amanda Malko, CMO at G2, shared a fascinating look at the data that reveals shifting patterns in the way consumers purchase software. . Furthermore, 55% of companies plan to increase software spending in 2022.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

12 Best NPS Software and Survey Tools to Consider

User Pilot

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). 4 Qualtrics for collecting multichannel feedback and B2B market research data Qualtrics NPS surveys.

article thumbnail

4 Things Most Founders Get Wrong About Marketing with Dave Kellogg

SaaStr

For high-consideration purchases, “long copy sells” – Despite our short attention span world, buyers of enterprise software will read your 12-page white paper and attend hour-long demos if they provide valuable information. Listen to sales calls or conduct market research to understand if your category has formed yet.

article thumbnail

The Top 10 Learnings from Launching SaaStr’s Own AI: What Every B2B Founder Needs to Know

SaaStr

Support, sales, marketing, research – they’ll expect it to handle it all. The Software Layer Around It Probably Is, However. The key insight: users will quickly use your AI for everything – not just what you designed it for. The AI Itself Probably Isn’t Defensible. How Much, We’ll See.

AI 218
article thumbnail

PLG & Profitability : More Product Doesn't Necessarily Mean Greater Profits

Tom Tunguz

Profitability or net income margin has become the most important correlate to public software company valuations. Across every quartile, public software & infrastructure companies have seen a 5 percentage point drop in net income since Covid. But public companies are less profitable today than a year ago.

Headcount 344
article thumbnail

What is your advice for startup CEOs?

SaaStr

Do more market research and especially customer interviews in the early days. Market research can only take you so far with a live product to share, but it still helps. The startups that can build more great software, faster, often win. At some level, that’s always true. But don’t settle, anyways. Are you sure ?

Startup 281