SaaStr

NOVEMBER 25, 2022

The main driver behind this success is that from day one, Atlassian took a product-led self-service approach to enterprise software. Do your best so that customers can find and experience your product’s value quickly and let your product and pricing sell themselves. Marketplace partners. Making a robust ecosystem.

Scale 261

Scale Scaling Marketplace as a Service Entrepreneurship 261

SaaStr

MARCH 17, 2020

Pendo for Startups” gives companies access to the product usage data that today’s investors consider alongside business metrics as they vet deals, as well as sentiment and guidance tools to improve product usage and adoption. Chargify unveiled a new era of value pricing with “Event-Based Billing.” SaaSOptics . CustomerSuccessBox.

Sales Hiring 233

Sales Hiring Scale Payment Features Marketplace as a Service 233

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. Aaron Ross is a name many would be familiar with.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

OPEXEngine

MAY 18, 2021

In this blog, we are looking at the business metrics that can be measured quantitatively and providing a few insights on how investors analyze them. We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. SaaS Metric #1 – Annual Recurring Revenue (ARR).

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right. What Amazon Web Services and Twilio Get Right.

AWS 98

AWS Payment Services SaaS Payments Payments 98

Point Nine Land

JUNE 11, 2020

Marketplaces in their early stages generally lack the liquidity to be relevant enough for the supply side, they are not a priority. To overcome this, marketplaces generally need to find ways to initially hack the supply side. Large suppliers are often reluctant to work with small marketplaces that lack credibility.

Scale 72

Scale Marketplace as a Service B2B Scaling 72

Clouded Judgement

JANUARY 26, 2024

Net new ARR is something I track very closely for all of the private companies I work with, and it’s also an important metric to look at in public companies. For the first time in a decade, IT services will become bigger than communication services in 2024. … And with regard to Gen AI, the momentum is outstanding.

Cloud 167

Cloud Marketplace as a Service AI Payment Features 167

OpenView Labs

JANUARY 13, 2022

Welcome to the third edition of the Pricing Transformations series. Pricing Transformations in 2020. Pricing Transformations in 2021. Pricing models must be adaptable – 4/5 on this. We took off a point as there are still too few people who understand pricing models well enough to make them adaptable.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

Tom Tunguz

JANUARY 14, 2016

The greater competition among investors increases valuations relative to revenue pricing valuations further into the future. Imagine regional taxi services, 4 in the US, each with a different app, different labor pools, different terms. The aggregate value of those four services would be a tiny fraction of an Uber’s valuation.

Startup 100

Startup Metrics Transportation Marketplace as a Service 100

Natalia Luneva

APRIL 24, 2025

PayFac as a Service lets companies add payment processing to their platforms. Key Takeaways PayFac as a Service reduces PayFac setup time from years to days, slashing costs by millions. What Is PayFac-as-a-Service PayFac-as-a-Service is a new way for businesses to handle payments. each year since 2018.

Merchant Services 40

Merchant Services PayFac as a Service Payment Services Marketplace as a Service 40

Baremetrics

SEPTEMBER 22, 2021

Price analysis is a shortcut to understanding what the market considers a fair and reasonable price. Sometimes the information needed for a more in-depth analysis of the market isn’t available, or the timeframe in which you need to make a decision is too short for a more accurate pricing strategy. Conduct a pricing experiment.

Pricing 83

Pricing SaaS Payments Payments Payment Methods 83

Stax

APRIL 3, 2025

Its the third-party service that serves as the link between the payment gateway, acquiring bank, and issuing bank or card network. That said, lets dive into the different types of eCommerce payment solutions: Hosted payment gateways Hosted payment gateways are provided by a payment service provider (PSP).

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Hitenism

DECEMBER 26, 2016

Work backwards from there to get your pricing model and acquisition channels. A homepage, pricing page and thank you page. In 2017, companies will find success by getting back to basics and focusing on the “service” part of Software as a Service. Nathan Latka , 80+ SaaS Companies Reveal MRR and Other SaaS Metrics.

Scale 152

Scale SaaS Marketplace as a Service SMB 152

Neil Patel

NOVEMBER 9, 2020

Plus, the price tag on those more established businesses often run into the billions. The Attractive Price Point of Micro Startups. A massive advantage of purchasing micro startups is the price. Micro Acquire is a marketplace that connects startups to buyers. You can find a range of sellers at any price.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

SaaStr

JULY 11, 2019

It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. The marketplace was doing well. Back in those days, I was really inspired by the eBay model of a marketplace where it was a bidding auction approach. We looked at the numbers. It was healthy.

Scale 154

Scale Marketplace as a Service Sales Recruiting Scaling 154

Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. This year, we’re shaking things up with our first ever B2B marketplace napkin! What does it take to raise capital, in B2B marketplaces, in 2021?

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

User Pilot

OCTOBER 26, 2021

Is the "North Star Metric" just another bit of SaaS jargon somebody has coined to rename something everybody already knows about? What other SaaS companies use the North Star Metric and how can you find yours? In this article, I'll go over what the North Star is, why this metric matters, and how to find yours.

B2C 98

B2C Metrics B2B Retention 98

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? SmileBack is a feedback app designed for helpdesk solutions so you can evaluate your customer support services effectively. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace.

Marketplace as a Service 97

Marketplace as a Service AI Search Social Media SaaS 97

How To Buy Saas

FEBRUARY 25, 2025

In this in-depth comparison, well explore Salesforce vs. HubSpot across features, ease of use, pricing, use cases, and more so you can determine which CRM is the right fit for your organization. This Software-as-a-Service (SaaS) approach revolutionized the industry, making powerful CRM tools accessible without on-premise installs.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Intercom, Inc.

NOVEMBER 7, 2018

They’ve spent hours reading customer reviews, checking out your pricing options and researching competitors. With more and more people expecting real-time service, if you’re not communicating real-time with your prospects, your competitors are and they are stealing your leads. Accelerate speed to lead.

Technical Review 161

Technical Review Marketplace as a Service Systems Review Customer Success 161

Software Platform Consulting

MAY 6, 2019

There are many great articles about SaaS metrics on the web (e.g., There are also great resources for metrics specific to marketplaces (see here ). Enterprise versions of Upwork or other labor marketplaces. SaaS Metrics Unique to Enterprise-Driven B2B Networks. see here , here and here.)

Payments 60

Payments Enterprise SaaS Payments Metrics 60

Neil Patel

JANUARY 25, 2021

million active sellers on Etsy , it can be daunting to figure out how to ensure marketplace visibility. After query matching occurs, the search engine determines listing rank by aggregating eight definitive score features : Quality of Listing Score: This metric establishes how well a listing converts. With a reported 3.68

Payment Methods 135

Payment Methods AI Search Artificial Intelligence Social Media 135

User Pilot

MARCH 5, 2025

Pricing: Is the pricing model transparent, and does it offer a free trial or a freemium version? The 10 best customer engagement software solutions Here, you’ll find a quick overview, core features, and pricing information for each solution. Userpilots pricing. A 47% increase in activation within a few months.

Software Review 52

Software Review Engagement Software Scale 52

How To Buy Saas

FEBRUARY 27, 2021

The best thing about SEMrush is that they offer a high-quality service to their users; they are accurate and provide regular program updates that enhance the user experience, capabilities, and success ratio online. Growth Metrics Semrush Database Growth VS. Keywords Now Has Largest Database 2 Billion VS 20 Billion. 2018 V/S 2020.

Content Marketing 104

Content Marketing Payment Methods Social Media Marketplace as a Service 104

User Pilot

NOVEMBER 20, 2023

HubSpot analytics focuses on collecting data on contacts, customers, deals, and revenue, while Google Analytics primarily tracks site traffic metrics like sessions or page views. Connecting apps to HubSpot is quite easy since you just have to choose an application on the App Marketplace, review its details, and connect it to your account.

Software Review 105

Software Review Marketplace as a Service Metrics Pricing 105

User Pilot

JULY 9, 2024

This comprehensive guide breaks down the top 10 platforms, comparing features, pricing, and benefits to help you make an informed decision. Hubspot : Best for comprehensive inbound marketing, sales, and customer service solutions. Zendesk : Best for scalable customer support and service management across multiple channels.

Software Review 103

Software Review Software Management Business 103

Chart Mogul

DECEMBER 5, 2017

Find out how they tackle optimizing their SaaS pricing for customers -- from tiny online stores to high-volume multi-channel sellers. The perpetual pricing dilemma. Designing and defining the pricing for your SaaS product may be one of the most difficult aspects of building a subscription business. Price-value alignment is hard.

Pricing 70

Pricing Scale SaaS Marketplace as a Service 70

BetterCloud

MARCH 17, 2025

SaaS budgeting is the process of planning, allocating, and managing financial resources for acquiring and using Software as a Service (SaaS) solutions within an organization. Maybe youre spending the right amount of money, but you need more seats, or you might be paying for a service that nobody uses. What is SaaS budgeting?

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Neil Patel

AUGUST 17, 2021

You want them to associate your company with a particular product or type of service. Whether you’re a startup just trying to build a name for yourself in a crowded marketplace, or you’re trying to rebrand an old company , you can benefit from a brand awareness campaign. Who actually uses campaigns for brand awareness? The takeaway?

Branding 145

Branding Social Media Marketplace as a Service Acquisition 145

Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

Neil Patel

SEPTEMBER 25, 2020

It’s essential that you track your social media performance using the right metrics. 95% of the most successful B2B marketers use metrics to measure content performance. They can help you decipher reports and pick out the key information and metrics for your business or campaign objectives. Help You with Analytics.

Social Media 141

Social Media Consulting Development Team Review Marketing 141

Baremetrics

MARCH 30, 2021

Do any of them have what you want in a subscription management service? 1 Chargebee Vs. Zuora Chargebee Zuora Similarities 2 Chargebee Vs. Zuora Pricing 3 Chargebee Vs. Zuora: Target customer size 4 Chargebee Vs. Zuora: Ease of Use 5 Chargebee Vs. Zuora : Customer support What suits your business? Is one of them better than the other?

Payment Solutions 105

Payment Solutions Payment Features Payments Payment Methods 105

ProfitWell

JANUARY 15, 2020

Your pricing. To make your secret weapon even stronger, you’ll need a pricing analyst backing you up. Our pricing analysts build surveys and use ProfitWell’s algorithm to collect actionable data to guide business strategy in a manner that is measurable and implementable. What does a pricing analyst do?

Pricing 54

Pricing Marketplace as a Service Payment Features Subscription 54

User Pilot

AUGUST 18, 2024

Analytics dashboards : Find essential adoption metrics, such as the number of active users , user sessions , average session duration, etc., You can also create custom dashboards using metrics of your choice. Pendo pricing Pendo uses a quote-based pricing model for all four of its subscription tiers. in a singular hub.

Scale 104

Scale Scaling Software Review Social Media 104

Unbounce

MAY 1, 2019

Software-as-a-Service (SaaS) marketers are among the world’s most talented. As technical infrastructure gets standardized and integrations become easier, more and more tools are entering an already crowded marketplace. There are a few models suitable for this purpose: free trial, freemium, and symbolic pricing. They need to be.

SaaS 111

SaaS Marketplace as a Service Software Review Technical Review 111

Baremetrics

APRIL 26, 2021

All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. Quick look Before we dig into the specifics of what both these service providers offer, let's take a quick look at each brand and its core focus. Easily connect to other business services.

Payment Services 59

Payment Services Merchant Services Payment Methods Payments 59