Marketplace as a Service Presentation SMB 
Tom Tunguz
AUGUST 2, 2016
Channel distribution represents one of the biggest and most important changes in customers acquisition for SMB SaaS startups in quite a while. One of the most interesting examples is Microsoft’s Office 365 SMB business. It’s the most successful SMB SaaS acquisition channel ever built. by Thomas Hansen.
SaaStock
JANUARY 25, 2019
Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. Omie main goal is to bridge the efficiency gap in Brazilian SMB, helping customers to be more prosperous. Some of its top uses include financial services, e-commerce, marketing, education, and many more. . Superlógica.
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Payrix
JANUARY 28, 2025
This shift presents opportunities for innovative companies to leverage changes for growth. However, companies must look beyond basic payment integration to evolve into platforms offering comprehensive services. That could be brand, that could be how the SMB interacts with the consumer.
Hitenism
DECEMBER 26, 2016
This slide deck comes from Brian’s brilliant SaaSFest 2016 presentation. HubSpot’s CEO shares why he thinks there’s only one large SaaS company that focuses on small and medium-sized business (SMBs). SMB-focused companies often find growth by going upmarket. Brian Halligan , Why Aren’t There More Intuits?
SaaStr
JUNE 16, 2020
I was an account executive covering financial services vertical and covering in New York. Adnan Chaudhry: We’re doing sales leadership, all hands calls with customer service and support and sales every single week. It’s the SMB space. And so, I remember being in New York and the whole market was melting down.
Intercom, Inc.
MAY 13, 2021
A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. Of course, we always excelled in SMB at Slack as well.
Intercom, Inc.
JULY 11, 2019
As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?
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