SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. Then we went on to build another company called SteelBrick, another SaaS configure price quoting solution. com, where we’re building, deleting software marketplace, we’re also seeing software booming.

Software Review 254

Software Review Scale Technical Review SaaS 254

Neil Patel

DECEMBER 8, 2020

Clockify – Best Reporting Features Time Doctor – Best for Employee Monitoring Toggl Track – Best for Holding Everyone Accountable TSheets – Best for GPS Monitoring Tick – Best for SMB Time Management. By integrating with services like Quickbooks and PayPal, these tools can handle the job in a few clicks.

Payment Solutions 140

Payment Solutions Software Payment Methods Payments 140

SaaStr

JUNE 16, 2020

Also, there is focus on changing terms to try and close and accelerate deals, reducing time commitment requirements for contracts, pricing minimums to get to a yes more quickly, and then also focusing on cash and cash collections by building more efficiency in that process. It’s the SMB space. We learned from that early on.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Payment Services 210

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Below, we’ll explain how each of our agencies works, the services they provide, and what to expect from each of them in the future. NP Digital Marketing Services.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

Neil Patel

DECEMBER 23, 2020

HubSpot CRM – Best free marketing CRM Really Simple Systems – Best free sales CRM Agile CRM – Best free customer service CRM Flowlu – Best for SMB finance Apptivo – Best for basic business management. If you outgrow your free CRM software, is the next pricing tier still within budget?

Payment Solutions 139

Payment Solutions Software Review Software Payments 139

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. The other thing is just.

Scale 64

Scale VP of Engineering Outsourcing Services Enterprise 64

Software Platform Consulting

MAY 20, 2019

Fiverr, a marketplace for freelancers just joined the parade of software companies going public. The Fiverr filing sets up a comparison of Fiverr versus Upwork, the grand-daddy of freelancer marketplaces. Upwork Versus Fiverr: A Different Approach to Services. We call this the Service-as-a-Product (“SaaP”) model.

Marketplace as a Service 40

Marketplace as a Service Software Review SMB Web Development 40

Sales Hacker

FEBRUARY 12, 2021

Enterprise CRM vs. SMB CRM. An established marketplace is a sign that you’ll have the integrations you need in the future. What makes HubSpot Sales Enterprise stand out is that it was built from the ground up with natively integrated features to support the sales, marketing, and service operations of a large company. Salesforce.

Payment Solutions 118

Payment Solutions Enterprise Scale Payments 118

Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Sales Hacker

FEBRUARY 7, 2018

Previously they may have only spent $1,000 when buying a SaaS service online. Now the services have matured where buyers are spending 20x in online services is relatively comfortable. There are three clear tell-tale signs; INCREASE IN PRICE – Instead of $24,000 in ARR you start winning clients at $48,000 ARR.

Scale 101

Scale Growth Hacking Scaling Sales Hiring 101

Brian Balfour

JANUARY 4, 2017

They have four different pricing tiers targeted at different types of customers: As shown on their pricing page, their tiers cover the following: Personal $10/month – Likely targeted at individual professionals, sole proprietors, contractors and very small businesses. Ecommerce – Vistaprint is a massive ecommerce business serving SMBs.

Scale 71

Scale Marketplace as a Service Acquisition Content Marketing 71

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The other option is to outperform lower-cost competitors by gaining market share, usually by lowering their price point to achieve virality.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Chart Mogul

SEPTEMBER 15, 2023

No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey. These are not laws. How Much Should You Pay Yourself?

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Casey Accidental

NOVEMBER 13, 2019

As someone who has spent a lot of time building marketplaces in my career, a curious thing has happened over the last couple years. Founders have started reaching out asking for help converting their SAAS or SAAS-like business into a marketplace. The Weak Transition to Marketplace Arguments. So goes the story.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

SaaStr

JULY 11, 2019

Also, don’t miss out on discounted prices for SaaStr Annual 2020 tickets. What we try to do is this integration between two or three companies to be so flawless that for the customer seems like it’s only one application, but you are taking advantage of the best E-mail service, the best chat service, the best voice service.

Sales Hiring 270

Sales Hiring SMB Scale Cloud 270

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. We are still heavily oriented to SMB and to entrepreneurs. ” Right?

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

Unbounce

JUNE 16, 2020

especially for SMB SaaS startups. These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. These partners resell your product and benefit from offering ongoing services, usually on a retainer basis. Tom Tunguz, Venture Capitalist at Redpoint. Reseller Programs.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

SaaStr

JANUARY 28, 2020

Jason : And two things, I founded EchoSign because we had SMBs and enterprise customers. The SMBs during the recession churned at a massive rate, right? Our monthly self-service churn went from like 3% to like 9%, right? SMB numbers are harder to get with, but it’s like 60 or 70 for SMBs. We were wrong.

Sales Hiring 244

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 244

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Anita Nielsen. Anne Slough. Beth Sunshine.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

SaaStr

JULY 26, 2019

In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world. ” Is it SMB or is it Enterprise? You make that decision based on the fact that your profile fits either an SMB or Enterprise. Then, you can decide, is it a high volume play in the SMB? Is it go out for bigger customers?

Sales Hiring 164

Sales Hiring Scale SaaS Payments Sales Recruiting 164

SaaStr

FEBRUARY 7, 2020

Or how the customer service team is going to deal with companies that aren’t renewing as planned? Where sales rep productivity’s maybe slightly more challenging to predict in the early days, or in marketplaces where actually you have to project your mindset out many years, three to five years to really see those unit economics.

Scale 216

Scale Underperforming Technical Team Investment Sales Hiring 216

SaaStr

APRIL 3, 2019

The biggest companies on earth spend billions of dollars on this service no one’s ever heard of called freight forwarding and they all hate their vendors. So we never should have even been a, we’re in multi sided marketplace. And the reality is we’re in a service business. So we have this enormous market.

Scale 100

Scale Sales Hiring Systems Review Marketplace as a Service 100

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. I noticed you were on our pricing page and just wanted to see if you wanted to chat about anything.” And they still do today.

Sales Hiring 141

Sales Hiring Sales Recruiting Scale Software Review 141

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. 318: The first step in success with SMB clients is to recognize that it’s not a one size fits all scenario. This episode is sponsored by TaxJar. And so the size of the opportunity is so important.

SMB 222

SMB Scale Startup Marketplace as a Service 222

SaaStr

AUGUST 16, 2019

There was the product and the service, which I just completely believed in. I think if you’re an SMB SaaS like I’ve been and you don’t have a dual sided marketplace that requires price integrity, I think that you can use it to drive some results. They were so intelligent. And so that happened.

Scale 203

Scale Underperforming Technical Team Sales Hiring Interviewing 203

Point Nine Land

JANUARY 17, 2019

Hi there, we’re Point Nine Capital a VC firm focused on SaaS and marketplaces. After several years of price inflation in most assets, many investors are expecting a recession in the near term. Almost every step requires paperwork and postal service, many entail physical presence. but it’s a tradition now).

Technical Review 40

Technical Review Marketplace as a Service Software Review Venture Capital 40