SaaStr

AUGUST 29, 2022

10.000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 3 days of tactical content, networking, and epic evening events when the Cloud comes to San Mateo. How should marketing, sales, and product all work together? If you haven’t already, sign up here for tickets before we sell out.

Scale 290

Scale Sales Hiring Marketplace as a Service B2B 290

SaaStr

MARCH 31, 2022

So for the audience, cloud giants are turbocharging startup sales, and the predominant reason for this is because they’re fundamentally changing IT budgets at the customers that we’re all selling to. As a result of this, marketplaces have exploded in growth, and here’s some facts and figures. Rico Mallozzi, Sr.

Scale 262

Scale Marketplace as a Service Cloud SaaS Payments 262

SaaStr

MARCH 30, 2022

The SaaS world is competitive, and standing out in a highly saturated market takes remarkable hard work and skill. Or, it might originate as an intrinsic reason, such as when Atlassian decided to move their business model to become a SaaS platform. However, the companies that adapt and create transformational change tend to survive.

Scale 278

Scale Sales Hiring Marketplace as a Service Construction 278

SaaStr

MARCH 17, 2020

Hired talked about how they’re giving companies unprecedented flexibility for tech hiring. Go to Hired’s website to learn more about their news. Blissfully unveiled their SaaS Trends 2020 report, hitting on a few highlights in the virtual presentation. Predictable Revenue. Blissfully . SaaSOptics . com/matched.

Sales Hiring 229

Sales Hiring Scale Payment Features Marketplace as a Service 229

SaaStr

NOVEMBER 21, 2022

Understanding your ICP is a foundational and organization-wide decision because it impacts your downstream sales and marketing efforts. . Build your sales, marketing, customer success, and product development efforts around the needs of your ideal client.”. Just like a boat needs an anchor, your SaaS process does too.

Payments 243

Payments Payment Methods Embedded Payments Scale 243

SaaStr

JUNE 3, 2020

It’s 2020 and SaaS buyers are more skeptical and suspicious, more disbelieving, more unconvinced than they were in 2019. The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And what I’d like to talk to you about today is the SaaS Trust crisis we’re seeing.

Software Review 252

Software Review Scale Technical Review SaaS 252

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. Adnan Chaudhry | SVP of Sales @ Salesforce.

Sales Hiring 207

Sales Hiring Scale SaaS Payments Payment Services 207

SaaStock

FEBRUARY 14, 2019

Latin America is undergoing a digital transformation, and the SaaS community is exploding as a result. The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Its focus is on businesses in Big Data, mobile, and SaaS. Our agenda is a reflection of the ecosystem.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. But even for companies with this early viral growth, there comes a point in time when this organic growth needs to be supplemented with formal sales. Yes, Slack started off with no sales team.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

SaaStr

JULY 22, 2019

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. When we started out, we built the company purely as a SaaS company. We hadn’t actually formally committed ourselves to having more of an enterprise sales organization.

Scale 234

Scale Scaling Sales Hiring Underperforming Technical Team 234

How To Buy Saas

MAY 21, 2025

In the fast-paced hiring landscape of 2025, an Applicant Tracking System (ATS) has become an essential tool for companies of all sizes and sectors. Importantly, ATS platforms have evolved with AI-driven features , diversity and bias reduction tools , and deep analytics to meet todays hiring challenges.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. The Apple and Google Play app stores give developers an instant marketplace, a gateway to billions of customers.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Why it’s hard to build a two-sided marketplace [13:38]. Sales enablement is easy. More sales meetings, more money. More sales meetings, more money.

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Neil Patel

NOVEMBER 9, 2020

For example, HR and finance SaaS vendor Workday bought Scout RFP (a San Francisco startup with a team of 8) for $540 million. The startup built a cloud-based office procurement system that helps customers streamline supplier management. Micro Acquire is a marketplace that connects startups to buyers. Micro Acquire. No middlemen.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

FastSpring

APRIL 7, 2022

Learn more about how FastSpring helps SaaS and software companies collect and remit taxes globally or localize and accept global payments. Messente is a global messaging SaaS that helps companies send SMS messages and PIN codes in countries around the world. Note: If you’re expanding to new regions, we can help. What Is Messente?

SaaS Payments 147

SaaS Payments Technical Advisors Payment Services Payments 147

Tom Tunguz

AUGUST 2, 2016

Channel distribution represents one of the biggest and most important changes in customers acquisition for SMB SaaS startups in quite a while. It’s the most successful SMB SaaS acquisition channel ever built. After all, he’s built the most success SMB SaaS channel ever. Thank you, Thomas, for sharing your insights.

Outsourcing Services 113

Outsourcing Services SMB Acquisition Scale 113

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Your first SaaS customer success hire. The Davidson Hang Podcast with Linda Lin.

Scale 177

Scale Customer Success Sales Hiring Strategy 177

Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. This year, we’re shaking things up with our first ever B2B marketplace napkin! What does it take to raise capital, in B2B marketplaces, in 2021?

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Sales Hacker

DECEMBER 8, 2020

Subscribe to the Sales Hacker Podcast. Sam Jacobs: This week on the show, we’ve got Luke Rogers, the Vice President of Sales at Instabase. He now leads the sales function at a really promising and high-growing unicorn called Instabase. Learn how modern sales teams with deals, win deals now. We’re on iTunes.

Scale 115

Scale Sales Hiring Sales Recruiting Technical Review 115

How To Buy Saas

FEBRUARY 25, 2025

Introduction: Why Choosing the Right CRM Matters Choosing the right Customer Relationship Management (CRM) platform can make or break your businesss growth trajectory. A powerful CRM helps organize customer data, streamline sales pipelines, and automate marketing ultimately boosting revenue. Market share leader (21.7%

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

User Pilot

AUGUST 18, 2024

SaaS tools are the industry's biggest open secret. TL;DR SaaS tools are applications that users can access through an internet connection. There are different types of SaaS tools for different purposes. Here are some great SaaS tools: Userpilot is the best product-led growth tool for web apps. What are SaaS tools?

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Scale Scaling Software Review Social Media 104

Baremetrics

AUGUST 6, 2021

Although bookkeepers and accountants share some duties, for example preparing tax returns or producing the end of year financial statements, a bookkeeper’s main duty is keeping the basic, daily finances in order. This is usually accomplished with the double-entry system of accounting discussed below. Table of Contents.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Business 105

SaaStr

JUNE 10, 2021

And I’m here to talk about SaaS products and how they can be delivered, and how you build a sustainable business for your own SaaS company as you serve customers. So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. I’m the CEO of HackerOne.

Outsourcing Services 161

Outsourcing Services Marketplace as a Service Outsourced Development Scale 161

Sales Hacker

FEBRUARY 7, 2018

In this blueprint, we provide insight into where growth comes from and how to structure your sales approach to capture that growth. The Winning By Design Blueprint Series provides practical advice for every part of a SaaS sales organization. Traditional Sales Growth vs SaaS Sales Growth. SaaS Growth Rate.

Scale 100

Scale Growth Hacking Scaling Sales Hiring 100

Intercom, Inc.

JULY 21, 2022

Things like media companies, finance companies, retail companies, sales functions, marketing functions, and customer support. “The biggest thing I can do for Slack is to hire people who know a lot more than I do and give them free rein to do their best work” Adam Risman: You mentioned the team started with performance marketing.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Neil Patel

JANUARY 21, 2021

Bootstrapped companies must focus relentlessly on sales, cash flow, and profit because they don’t have the luxury of VC investments to fall back on. But you can’t build a great SaaS or e-Commerce company without the help of digital tools. The Constant Contact website service is $10 per month. Apple isn’t.

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Sales Hiring 110

SaaStr

JULY 11, 2019

The challenge with that is you found a company, you start building a company, you raise money for a company, you hire a team to build the product for a certain type of company, and then the whole consumer changes and you have to adjust. I invest across consumer, B2B SaaS companies, and then also dev tools and infrastructure companies as well.

Scale 151

Scale Marketplace as a Service Sales Recruiting Scaling 151

Intercom, Inc.

APRIL 7, 2022

On March 8, they incorporated their management tool. The company kickstarted the SaaS revolution we know so well today, but as SaaS was booming, so too was churning. You may be set on how you want to serve customers, but until the service hits the market, you have to be flexible. From packaged goods to SaaS.

Customer Success 118

Customer Success Technical Review Sales Hiring VP of Engineering 118

Stax

APRIL 17, 2025

Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform. Software vendors recommend a platform to their customers (or vice versa), and earn revenue for each successful referral or sale. Technical support and resources Youre not doing it alone.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more.

Scale 63

Scale VP of Engineering Outsourcing Services Enterprise 63

SaaStr

NOVEMBER 7, 2019

Romain Huet : See how you can turn like a SaaS business, or a core product you have and make it a very successful developer platform. Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? Let’s start with our five key steps.

Payments 168

Payments Merchant Services Payment Solutions Payment Services 168

FastSpring

DECEMBER 18, 2018

Gene was most recently CEO of Bazaarvoice, a publicly traded SaaS company that was taken private by Marlin Equity Partners at the beginning of the year. We’re thrilled to grow our sales and customer success teams in Europe. Welcomed Key Executive Hires to the Leadership Team. Achieved GDPR Compliance.

Marketplace as a Service 90

Marketplace as a Service Sales Hiring Scale Leadership 90

OpenView Labs

OCTOBER 11, 2019

Pricing is an incredibly important part of any SaaS product’s go-to-market strategy. At Hired, we started out with a transactional model that was—at the time—a super disruptive approach and one of our key differentiators. I’ve had roles in almost every function from sales to product to customer success. Customers called us.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

FastSpring

FEBRUARY 20, 2020

This plan should include new marketing ideas and specific steps to boost online sales. Besides overseeing your own team, the Ecommerce Manager is also responsible to work with other departments, like the product team, operations, and customer service. Should your Ecommerce Manager be in-house or outsourced?

Payment Methods 88

Payment Methods Outsourcing Services Payment Solutions Outsourced Development 88

ChurnZero

JANUARY 13, 2022

As the demand for Customer Success surges within SaaS, so too does the need for effective leaders to spearhead this expanding function and steer its strategy and success. We wanted to recognize those leaders who are helping Customer Success make a name for itself in SaaS by proving its purpose and potential. Follow Amir on LinkedIn.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. Over the past four years, the number of Customer Success Managers (CSMs) in the industry has increased 400%. So how can we do more of that?

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112