article thumbnail

The ultimate customer support tech stack for 2022

Intercom, Inc.

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

article thumbnail

5 Interesting Learnings from Monday.com at $400,000,000 in ARR

SaaStr

Much of this is due to Monday going a smidge upmarket and adding more products, but it still shows there is no ceiling to NRR — even with mid-sized and smaller customers. #5. This is pretty darn efficient, and Monday leverages its self-service roots to scale pretty efficiently. #7. Perhaps not. NRR Keeps Going Up, Up and Up.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 Key Automations to Accelerate Your SaaS Company’s Growth

SaaStr

Due to that convenience, departments and teams tend to seek out best-of-breed cloud applications, streamlining foundational and specialized functions through automation. However, trouble arises when your company ends up with a SaaS sprawl – the overall amount of adopted applications overwhelms your tech stack. Integration Roadmap.

Scale 305
article thumbnail

Selling Sales Enablement as a Service

Sales Enablement, SaaS and Growth

While my attention is laser focussed on helping our sales organisation hit quota, lately I’ve been thinking about how HubSpot’s partner marketing and sales agencies, of which there are more than 3,400 can sell sales enablement as a monthly recurring service. That’s where sales enablement comes in. That’s where sales enablement comes in.

article thumbnail

How to Get Your Products in Walmart Marketplace

Neil Patel

The Walmart Marketplace is among the fastest-growing e-commerce stores out there, so if you’re looking for an Amazon alternative, it’s a serious contender. But how do you make the most of Walmart Marketplace ? What is Walmart Marketplace? Why Should I Sell on Walmart Marketplace? It’s all about moving with the times.

article thumbnail

5 Secrets to Moving Upmarket – How the Right Sales Tax Technology Can Support SaaS Growth

SaaStr

to, “When and how often is sales tax due to the state?”. Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . And, these laws often completely contradict one another. . Mark earned his B.A.

article thumbnail

How to Use Data as a Service (DaaS) Tools in Your Marketing Analysis

Neil Patel

Data as a service (DaaS) is becoming increasingly popular. New advancements in cloud computing technology have made remote, cloud-based data storage and management easier to use and more accessible. What Is Data as a Service (DaaS)? What Are the Benefits of Using Data as a Service Tools? Who Benefits Most from DaaS Tools?