Tom Tunguz

SEPTEMBER 1, 2021

The company leverages novel storage techniques to scalably collect data on how users engage with mobile apps and web sites. Amplitude counts Cisco, Adidas, PayPal and CapitalOne amongst its customers. Revenue, $M.

Metrics 294

Metrics Benchmarks PayPal Enterprise 294

User Pilot

NOVEMBER 29, 2024

Dan, a Stanford-trained engineer with experience guiding companies like Intuit, understands how to optimize your product metrics for growth by focusing on retention and building a product users truly value. Understanding the product metrics Let’s have two products – A and B. The key is to go beyond surface-level metrics.

Metrics 105

Metrics Scale Acquisition Retention 105

User Pilot

MAY 31, 2025

Intercom first launched in 2011 and has since rolled out regular updates, including the Mobile SDK to bring messaging and support directly into native apps. But is Intercom Mobile still worth the investment in 2025 and beyond? Then, show you where Intercom Mobile shines and when you might need alternatives.

Mobile 66

Mobile Software Review Pricing Underperforming Technical Team 66

User Pilot

MAY 28, 2025

You finally launched your mobile app. While downloads are rolling in after months of development and a well-formed launch marketing plan, your mobile app adoption metrics show a concerning pattern: users sign up, look around, and quit the app almost immediately. How do I use Userpilot to improve mobile app adoption?

Mobile 59

Mobile Technical Review Software Review Engagement 59

User Pilot

APRIL 2, 2025

Let’s face it: understanding what your users are actually doing in your mobile app can be a real headache. That’s where Userpilot’s mobile analytics come in. Why choose Userpilot for mobile analytics? You can build custom dashboards, track real-time metrics, and eliminate user friction before its too late.

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

User Pilot

MARCH 30, 2025

Finally, your SaaS mobile app is live! But is your mobile user acquisition strategy strong enough? I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive. For example, Slacks mobile app allows you to balance your work with the desktop version.

Mobile 66

Mobile Acquisition Software Review Social Media 66

User Pilot

APRIL 8, 2025

Mobile slideouts are small, non-intrusive messages that slide into view on your app screen. Slideouts are great for effectively using the limited space available on smaller mobile screens compared to desktops. When and where to use mobile slideouts Mobile slideouts are incredible communication tools as long as you time them right.

Mobile 66

Mobile Onboarding User Experience Engagement 66

User Pilot

MARCH 27, 2025

Appcues is a household name in the product adoption world, with thousands of companies using it to create engaging in-app experiences for mobile apps. For example, Appcues has very limited survey features for collecting feedback from mobile users. How can businesses use Appcues Mobile? Well, thats the question.

Mobile 66

Mobile Pricing Technical Review Software Review 66

Unbounce

AUGUST 28, 2021

You ever visit a website on your phone that’s clearly not optimized for mobile? If you haven’t optimized your landing page for mobile yet, chances are a lot of your visitors are having that same frustrating experience. of global website visits come from mobile platforms. Get your current mobile metrics together, too.

Mobile 137

Mobile Scale Social Media Metrics 137

TechEmpower SaaS

JULY 24, 2023

” or “Are you developing for desktop, tablet, mobile, or all three?” What are your key Startup Metrics ? Are you targeting desktop, tablet, or mobile? Most new sites need to account for mobile delivery – but on the other hand, not every MVP needs both desktop and mobile versions. Administer users?

Innovation 780

Innovation Development CTO Hire Technical Review 780

Buffer Resources

JULY 18, 2024

  Google PageSpeed Insights Check the speed and usability of your site on multiple devices Limitations:  None Enter a URL, and this tool will test the loading time and performance for that URL on desktop and mobile. Works for desktop and mobile. It then grades your site’s performance from 0 - 100.

Technical Review 121

Technical Review Software Review Mobile Engineering 121

SaaStr

MAY 25, 2025

– RevenueCat now powers 1/3d of all new mobile subscriptions world-wide – New Apps using RevenueCat doubled in last 6 months – Powering monetization for ChatGPT, Notion, VSCO, Runna, and pic.twitter.com/McFmCBZ0eE — Jason SaaStr.Ai Lemkin (@jasonlk) May 22, 2025 But also, over time, I’ve made more mistakes too.

Investment 141

Investment New CTO CTO ChatGPT 141

SaaStr

MAY 15, 2024

There’s a lot to learn from our mobile-first comrades because it’s even harder over there than it is over here. Lesson #2: Conversion to Paid Is Fairly Low While Free Trial Offerings Are Way Up 70% of mobile subscription apps now offer free trials, at least in part. In B2B, the classic metric for this is 2% now and was 2% in 2006.

Subscription 306

Subscription Payment Features B2B Mobile 306

Andreessen Horowitz

OCTOBER 17, 2023

We hear a lot of discussion around the best practices for launching a mobile game, and one particular topic that often comes up is: whether or not to do a soft launch. Soft launch enables player feedback and metrics which can be used to compare to benchmarks that both Apple’s iOS App Store and Google Play offer in their dashboards.

Mobile 115

Mobile Scale Retention Acquisition 115

User Pilot

MARCH 18, 2025

Choosing the right mobile app engagement platform can determine whether your app thrives or gets abandoned, especially as spending in the mobile app market increased to $36.2 Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. billion in 2024.

Mobile 52

Mobile Engagement Onboarding AI 52

SaaStr

OCTOBER 16, 2021

And BVP’s very helpful inclusion of growth adjusted revenue multiples in their deck supports that: At first glance – with a 180% increase in this metric since 2017 – it would be yet another reinforcement of the “investors are nuts” talking point. billion.

Cloud 290

Cloud Mobile Innovation Metrics 290

Buffer Resources

JULY 22, 2024

  Track ad performance in real-time While Meta got rid of its full Facebook Analytics platform in 2021, it still has excellent resources for understanding ad performance, including reach, engagement, conversions, and more metrics. If you'd rather use a mobile device, a Facebook Ads Manager app is available for Apple and Android.

Payment Methods 113

Payment Methods AI Search Advertising Social Media 113

SaaStr

DECEMBER 1, 2024

Key Metrics Worth Noting: 85% of enterprise expansion comes from existing customers Users spend average 2.5 The Platform Bet While competitors stayed in their lanes, Zinman pushed monday.com to become a true platform. Today, users can build custom workflows without code.

Scale 254

Scale SaaS Company Culture Leadership 254

SaaStr

NOVEMBER 22, 2019

About half of mobile users expect apps to respond in two seconds or less4. Marketing & Web Performance: How Site Speed Impacts Metrics,” Yotta, [link] yottaa.com/marketing-web-performance-101-how-site-speed-impacts-your-metrics. Just one additional second of load time can cause conversions to drop by 7%3. Rodman, Tedd.

SaaS 240

SaaS AI Search Mobile Cloud 240

SaaStr

JUNE 30, 2023

Braze was founded in 2011 when the most exciting mobile apps were a compass, a flashlight, and a game where you could feed fish. You need to parse through the vanity metrics and figure out what will endure. But the founders believed a mobile-first world was the future. You can’t chase shiny objects. And it was. Both came true.

Scale 245

Scale Mobile Venture Capital Scaling 245

SaaStr

APRIL 8, 2020

Click here for ChartMogul’s free-forever launch plan that will give SaaS businesses access to the world’s first subscription data platform so they can analyze and improve key metrics like MRR, churn and LTV. What are they all about? What are they all about? during the COVID-19 pandemic. OWL Labs’ Free Management Tool.

Machine Learning 306

Machine Learning Artificial Intelligence SaaS Consulting 306

Intercom, Inc.

JUNE 22, 2020

With our recent launch of Mobile Carousels , we tapped into the possibility of creating and nurturing better customer relationships through mobile. In-app messages are hyper-targeted notifications that are sent to users while they’re using a mobile or desktop application. Retain users.

Mobile 235

Mobile Onboarding Engagement Churn 235

Intercom, Inc.

SEPTEMBER 15, 2020

It harnesses the power of multiple channels across web and mobile, from emails to Mobile Carousels , reaching your customers wherever they are. Furthermore, with our visual reporting, you can see at a glance how an entire campaign is performing but also easily see metrics related to specific messages. Mobile Carousels.

Scale 231

Scale Mobile Engagement Onboarding 231

User Pilot

OCTOBER 19, 2024

Main features : Create and deploy in-context feedback surveys (called Nudges ) that appear as subtle pop-ups or widgets on either your web app, website, and their mobile versions. Collect feedback across multiple channels, including email, mobile, web, and even offline. A free trial is available. NPS Software FAQs What is NPS software?

Software Review 105

Software Review Technical Review Software B2C 105

SaaStr

JUNE 3, 2022

Register for sessions early: Simply download the SaaStr Events Mobile App and click on the sessions you are most interested in. Metrics that Matter Whether You’re Raising $1m or $100m with Index Ventures. You can also opt into meeting other folks on the mobile app — if you want.

Mobile 278

Mobile Scale SMB Travel 278

User Pilot

DECEMBER 4, 2023

From your website to the in-product experience, there are countless CRO metrics to track. This article provides 12 of the most important CRO metrics to help you measure growth at every step of the customer journey. For each metric, we explain what it means, why it’s important, and how to measure it. What are CRO metrics?

Metrics 97

Metrics Customer Lifetime Value SaaS Mobile 97

SaaStr

MARCH 1, 2024

Thinking back through Cloud and mobile, what can you learn from them? Meta wasn’t a mobile company, but they captured more value from mobile than AT&T and Verizon combined. Meta wasn’t a mobile company, but they captured more value from mobile than AT&T and Verizon combined. The same could happen in GenAI.

Generative AI 298

Generative AI Outsourcing Services AI Software Review 298

Intercom, Inc.

AUGUST 18, 2020

You can also prevent customers from re-opening closed conversations in your mobile app. New reporting metrics for more detailed insights. Keep tabs on key metrics by downloading or subscribing to the reports that matter to you. Increase customer engagement on your mobile app.

Engagement 197

Engagement Scale Mobile Onboarding 197

SaaStr

APRIL 16, 2023

David : One of the big changes obviously is mobile. If I had it to do all over again, I would have made mobile the primary way that the product worked. The specific way mobile translates into faster growth is that you can slurp the address book. We could have been way more viral had we done mobile from the beginning.

Scale 363

Scale Sales Hiring PayPal Development Team Review 363

Buffer Resources

AUGUST 14, 2024

 You’ll get comprehensive metrics for Facebook Pages, Instagram Business and Creator accounts, Twitter/X, and LinkedIn Pages.  All of the metrics mentioned above can be turned into beautiful custom social media reports by simply clicking the ‘+’ button next to each section.

Social Media 112

Social Media Management AI Pricing 112

Intercom, Inc.

NOVEMBER 17, 2021

Create a more efficient and effortless self-serve support experience (even on mobile), understand how each layer of your Conversational Support Funnel is working for you, and anticipate staffing needs with the new average handling time metric. Searching and browsing Articles is supported on mobile! Mobile SDK updates.

Engagement 222

Engagement Mobile Metrics Investment 222

SaaStr

DECEMBER 31, 2022

A great deep dive on just how different metrics and KPIs are for bootstrapping. #5. “Marketing Hyper-Growth at Scale with Klaviyo’s SVP, Global Head of Marketing, Kady Srinivasan” Klaviyo is one of the top leaders in mobile and SMB+ marketing, and one of the very top leaders in B2B ecommerce. #8.

Scale 246

Scale SMB Innovation B2B 246

Buffer Resources

SEPTEMBER 9, 2024

On my travels, I’ve spied: A dedicated LinkedIn video feed at the bottom of the mobile app (which Austin Nill managed to record below): A ‘Videos for you’ feed right at the top of the app as you open it, which Lindsey Gamble shares below.

Social Media 123

Social Media AI Search Engagement Branding 123

User Pilot

DECEMBER 31, 2024

A quick look into Userpilot In a nutshell, Userpilot is an all-in-one product growth platform that enables businesses to increase product metrics at every stage of the user journey. Custom dashboards to track key metrics at a glance. No mobile support: Only available for web-based applications, limiting its versatility.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

SaaStr

SEPTEMBER 13, 2023

Before AI came on the scene, it was roughly a dozen years before a really big platform shift — Cloud and mobile were big, but it was time for something new to come along to reset and restock the pond with new opportunities. That pond is stocked with new opportunities that will get fished out over time. The best opportunities will get taken.

SaaS Payments 287

SaaS Payments Payment Solutions AI SaaS 287

SaaStr

FEBRUARY 2, 2022

Quip had over two million mobile registered users to their name, and less than $1 million of ARR. While I initially found myself fiercely defending PLG (self-service, bottom-up, viral growth models), my beloved metrics (costs for signup, traffic conversion rate, etc.) 2016’s Lesson from Quip. 2021’s Lesson from Calendly.

Sales Hiring 289

Sales Hiring Scale Enterprise Mobile 289

Intercom, Inc.

JULY 28, 2021

On top of that, bottom-line business metrics like customer retention and expansion are in focus for support teams now more than ever. SMARTY, a mobile virtual network operator powered by Three UK, is saving 7,000 support team hours a year with the help of Resolution Bot”.

Headcount 239

Headcount Customer Support Scaling Mobile 239