Neil Patel

DECEMBER 17, 2020

On average, consumers spend $120B in the app store and $190B on mobile ad spend. You can check traffic and user metrics on mobile app analytics to make your app as successful as possible. Here’s what you need to know about mobile app analytics and which tools are most effective at helping you dig into the data.

Mobile 143

Mobile Technical Review Systems Review Acquisition 143

SaaStr

APRIL 8, 2020

Click here for ChartMogul’s free-forever launch plan that will give SaaS businesses access to the world’s first subscription data platform so they can analyze and improve key metrics like MRR, churn and LTV. What are they all about? What are they all about? Hiver’s Free Shared Inboxes for SMB. What are they all about?

Machine Learning 307

Machine Learning Artificial Intelligence SaaS Consulting 307

FastSpring

APRIL 23, 2024

Depending on your needs, sellers may run into a number of potential limitations with the Paddle platform: Paddle doesn’t accept as many alternative payment methods as other MoR partners. The subscription management system doesn’t support multi-product transactions. Digital invoices. Subscription and recurring payment collection.

Payment Methods 142

Payment Methods Payment Services Merchant Services Payment Solutions 142

Neil Patel

DECEMBER 8, 2020

Optimizing mobile ads is a tactic in almost every business owner’s toolbox. Maybe it’s a purchase, a subscription, or just free trial signup. But is that all mobile ads are good for? Is that even what mobile ads are best for ? Mobile ads themselves aren’t a waste of money. They can actually be very helpful.

Mobile 145

Mobile Payment Methods Engagement Social Media 145

Baremetrics

SEPTEMBER 15, 2021

We are going to walk you through a couple of the most popular pricing models—perpetual license and annual license, along with its variant subscription model —as well as mention a couple of the other popular ways to monetize software. Payment ii. Using Baremetrics to monitor subscription revenue. Table of Contents.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

User Pilot

OCTOBER 19, 2024

Main features : Create and deploy in-context feedback surveys (called Nudges ) that appear as subtle pop-ups or widgets on either your web app, website, and their mobile versions. Collect feedback across multiple channels, including email, mobile, web, and even offline. Automate follow-ups based on user feedback.

Software Review 105

Software Review Technical Review Software B2C 105

Intercom, Inc.

JUNE 22, 2020

With our recent launch of Mobile Carousels , we tapped into the possibility of creating and nurturing better customer relationships through mobile. In-app messages are hyper-targeted notifications that are sent to users while they’re using a mobile or desktop application. Retain users. Onboard new users.

Mobile 235

Mobile Onboarding Engagement Churn 235

Stax

APRIL 3, 2025

They can range from traditional payments, such as credit/debit cards and ACH payments , to modern alternative methods, such as digital wallets, mobile transactions, Buy Now Pay Later (BNPL), and cryptocurrency. Just like self-hosted gateways, merchants using API-based solutions are responsible for security.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Intercom, Inc.

SEPTEMBER 15, 2020

It harnesses the power of multiple channels across web and mobile, from emails to Mobile Carousels , reaching your customers wherever they are. Proactive support : Send emails and in-product messages about downtimes or subscription expirations with the option to chat directly from either. . Mobile Carousels.

Scale 231

Scale Mobile Engagement Onboarding 231

SaaStr

MARCH 1, 2024

Some of that is by launching add-on products that can be priced as subscription fees or transactional per conversation. Thinking back through Cloud and mobile, what can you learn from them? Meta wasn’t a mobile company, but they captured more value from mobile than AT&T and Verizon combined. Drop in costs.

Generative AI 298

Generative AI Outsourcing Services AI Software Review 298

Stax

JANUARY 28, 2025

This is to ensure customers can easily find the button when evaluating payment options on your site. For businesses using a subscription-based sales model, Click to Pay supports recurring payments and your customers will be able to easily authorize recurring charges using their stored card information.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

Neil Patel

APRIL 7, 2021

There are thousands of conversion rate metrics you could track. The sheer number of metrics can be overwhelming, but in this piece, I’ll show you the eight most important conversion rate metrics. Surprised my first metric isn’t traffic? But which ones are really important? Traffic Sources. Value Per Visit.

Payment Methods 134

Payment Methods Metrics Payment Services Social Media 134

Clouded Judgement

AUGUST 25, 2023

” Product Overview At their core, Klaviyo is a marketing automation solution that covers email, SMS, mobile push, and reviews, tying it all together in a customer data platform. Our subscription plans are tiered based on the number of active consumer profiles stored on our platform and the number of emails and SMS messages sent.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

Intercom, Inc.

NOVEMBER 30, 2021

Here’s an example of key goals and metrics to consider. To achieve this seemingly elusive balance, it connects these three support layers and core capabilities: Proactive support that helps you get ahead of known problems before they reach your team using outbound messages , product tours , and mobile carousels.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Intercom, Inc.

NOVEMBER 17, 2021

Create a more efficient and effortless self-serve support experience (even on mobile), understand how each layer of your Conversational Support Funnel is working for you, and anticipate staffing needs with the new average handling time metric. Searching and browsing Articles is supported on mobile! Mobile SDK updates.

Engagement 222

Engagement Mobile Metrics Investment 222

User Pilot

DECEMBER 4, 2023

From your website to the in-product experience, there are countless CRO metrics to track. This article provides 12 of the most important CRO metrics to help you measure growth at every step of the customer journey. For each metric, we explain what it means, why it’s important, and how to measure it. What are CRO metrics?

Metrics 97

Metrics Customer Lifetime Value SaaS Mobile 97

Subscription Flow

NOVEMBER 9, 2023

For businesses offering subscriptions, Paddle is a well-known platform for subscription management boosting features such as recurring billing, invoicing, payments and revenue management. It offers a range of features including subscription billing, payment processing, revenue recognition, and tax compliance.

Payment Features 59

Payment Features Merchant Services Payment Services Payments 59

Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Consider this: Consumers are already conditioned to the subscription model. Learn More What is Recurring Billing?

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

User Pilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? In this article, we’ll explore how to measure product adoption and twelve key metrics that can provide valuable insights into product adoption. Tracking these metrics is easiest with a digital adoption and product analytics tool. What is product adoption?

Metrics 98

Metrics Customer Lifetime Value Churn Retention 98

Chart Mogul

MARCH 9, 2020

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. The Challenge: Buffer was amassing “reporting debt”.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Intercom, Inc.

JULY 1, 2020

With the right approach and proactive support tools – think Outbound Messages , Product Tours , and Mobile Carousels – you can provide every customer with the fast, personal help they need at the exact moment they need it. Define and co-own bottom-line metrics. Here are some key metrics we measure: ROAR (Rate of Automated Resolution).

Customer Support 239

Customer Support Scale Education Onboarding 239

Baremetrics

AUGUST 30, 2021

Chargebee is a subscription billing and payment software system ideal for SaaS and subscription-based companies. Chargebee assists companies that offer subscription services in automating their billing procedures by enabling you to modify pricing, provide coupons, and conduct campaigns—all without the assistance of a developer.

SaaS Payments 93

SaaS Payments Payment Solutions Payment Methods Payments 93

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Metrics for championing and improving proactive support. Product engagement metrics.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Baremetrics

NOVEMBER 4, 2020

Fast forward to today when most software companies use a Subscription as a service (SaaS business model , and things aren’t as simple. You have to deal with recurring payments, multiple pricing plans, annual vs monthly payments, add-ons, variable payments and the list goes on. SaaS analytics tools fill that gap.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

User Pilot

AUGUST 10, 2023

Tracking your product’s DAU, WAU, MAU metrics will provide insights into user engagement and how well your tool is performing. This article shows you the right way to measure those metrics. Measuring the DAU, WAU, and MAU metrics helps you: Understand user retention. Only tracking DAU, MAU, WAU and not looking at other metrics.

Metrics 96

Metrics Venture Capital Benchmarks Engagement 96

Baremetrics

APRIL 13, 2020

Being a Subscription Video On Demand (SVoD) service, subscribers are the lifeblood of our business. Therefore, any sharp spike in churn (cancelled subscriptions) can be catastrophic to us. Our key churn metrics Using Recurly, we were limited to simply tracking the number of subscribers, our Monthly Recurring Revenue , and Churn Rate.

Payment Features 99

Payment Features Subscription Data Marketing 99

How To Buy Saas

MAY 21, 2025

This model offers easy accessibility (anywhere, anytime), automatic updates, and lower upfront costs (subscription-based pricing). Paid plans include Startup (around $189/month), Growth ($329/month), and Business ($529/month) annual subscriptions come at a ~17% discount. A 14-day free trial is available for premium features.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

User Pilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users. Ready to get started? Let’s go!

Engagement 98

Engagement Metrics Strategy Churn 98

Andreessen Horowitz

SEPTEMBER 13, 2023

For companies that made the list that do have a mobile app, we added that traffic, gathered from Sensor Tower as of June 2023, to determine their spot number. Note: This list was generated based on global desktop and mobile web visits with data from SimilarWeb as of June 2023. Here are our top 6 takeaways. With no platform shift (e.g.,

Generative AI 145

Generative AI AI ChatGPT Artificial Intelligence 145

SaaStr

MARCH 15, 2021

“The 5 Metrics You Should Track to Maximize Your Company’s Valuation with Thomas Tunguz of Redpoint Ventures” This fun, informal session with Thomas (and pinch-hitting from Jason Lemkin during an IT glitch) was a great deep dive into where SaaS is, right now. #2. Here’s what everyone was most watching the past week: #1.

Cloud 165

Cloud CTO Scale Venture Capital 165

SaaStr

OCTOBER 16, 2019

Well, RevenueCat has the real data, at least for mobile subscriptions. They manage $100m+ of mobile SaaS and subscription data, and put together interesting information on how the new. The past few years have seen a scourge of shady subscription apps using dark patterns to push expensive subscriptions.

Data 138

Data Subscription Payment Features Mobile 138

Neil Patel

DECEMBER 13, 2020

Estimates, proposals, contracts, invoices—documents are the base layer of every business relationship. Document Engagement Metrics. I find these metrics ultra-valuable. There are obvious uses for all of these features in sales, but DocSend will work wonders for organizations that need rich engagement metrics.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

SaaStr

NOVEMBER 12, 2019

.” Nowadays, capital is so much more mobile. But again, capital is so much more mobile. That Google sheet had six metrics for the business, and every metric was color-coded; red, yellow, green or super green. But again, that’s when you hit 10 million of recurring revenue.

Sales Recruiting 202

Sales Recruiting Scale Outsourcing Services Sales Hiring 202

Baremetrics

MARCH 23, 2021

Some of PayPal’s additional services include: PayPal Here mPOS Online and in-app invoicing Donation and Buy buttons Mass payouts When it comes to the plans on Stripe, they don’t have any. Instead, all Stripe users have access to the same payment processor with the same tools and features as everyone else. Online Invoices: 2.9% + $0.30

Payment Methods 93

Payment Methods Payment Services Payments Merchant Services 93

FastSpring

NOVEMBER 14, 2024

As you work to expand your SaaS, software, mobile games, or other digital product business worldwide, having the right payment methods available to global customers is key to ensuring they all feel comfortable purchasing. I believe you had mentioned also that the a couple of different metrics are different.

Payment Methods 158

Payment Methods Payment Solutions Payments Merchant Services 158

Neil Patel

SEPTEMBER 27, 2020

The software has a hiring mobile app that is available for both Android and iOS. Bullhorn is a powerful, easy-to-use applicant tracking system that helps you streamline all recruitments from a single interface that can either be a desktop, mobile device, or any internet browser. Prominent Features.

Software Review 144

Software Review Software Interviewing Scale 144

SaaStr

JUNE 26, 2024

It Takes Time To Bounce Back Jason was the first investor in RevenueCat , a company that automates mobile subscriptions on your phone. 30% of all mobile apps with a paid subscription use RevenueCat to manage it. That’s a pretty good slice of the mobile ecosystem. Why is that interesting? It’s a rocket ship.

CTO Hire 147

CTO Hire AI Venture Capital Sales Hiring 147