SaaStr

SEPTEMBER 22, 2021

IPO behind them, we can take a look behind its metrics. While its software has decent margins of 66%, software is only 10% of Toast’s total GAAP revenue. It loses money on the hardware (gross margin negative) and the payments solutions have barely a 20%+ margin and constitute the vast majority of revenue today.

Payment Methods 323

Payment Methods Payment Solutions Payments Cloud 323

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. If you don’t have the time to watch the whole session, here are the main metrics you should be mindful of. Average Revenue per Customer.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Payrix

JANUARY 10, 2025

Ian Hillis welcomes David Blair, Senior Director of Product Management at Worldpay for Platforms, on PayFAQ: The Embedded Payments podcast to explore the critical roles of merchant underwriting and onboarding for software providers. This personalized approach not only improves efficiency but also enhances the overall merchant experience.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

FastSpring

APRIL 23, 2024

The company handles transactions for sellers of digital products, providing the infrastructure for global online payments while taking responsibility for tax collection and remittance, fraud prevention, and other aspects of the checkout process. It’s a capable solution, but by no means is Paddle a universal, one-size-fits-all option.

Payment Methods 139

Payment Methods Payment Services Merchant Services Payment Solutions 139

FastSpring

JUNE 22, 2022

One of the most important parts of your store is the checkout page. Working with a website checkout page that will convert more visitors will help you increase sales. Just make sure the submit payment button is easy to find at the journey’s end. Other design steps can help optimize your website checkout page too.

Payment Methods 148

Payment Methods SaaS Payments Payment Solutions Payment Services 148

SaaStr

AUGUST 21, 2024

Grew Restaurant Locations 29% Year-Over-Year to 120,000 Perhaps the most important metric at scale. Only 18% of Revenue From SaaS. Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. But Toast even more so, at 18% of revenue.

Scale 297

Scale Payment Methods SaaS Payments Payment Solutions 297

Stax

MARCH 16, 2025

As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. Key metrics include customer churn rate, revenue churn, and net revenue retention (NRR). That said, industry experts agree that your SaaS companys goal churn should be below 2%.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. And we’re constantly aligning the metrics in that business plan back to the technology and understanding which dials we need to turn, which types of implementational product feature functions do we need to use that will directly equate to these types of things.

Payment Methods 266

Payment Methods Merchant Services Scale Payments 266

FastSpring

DECEMBER 7, 2022

However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. While Chargebee supports several different payment gateways, you have to set up and configure each one. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

SaaStr

MARCH 23, 2023

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. TripActions is now Navan.

Payment Features 246

Payment Features SaaS Payments Payments Payment Methods 246

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

How To Buy Saas

DECEMBER 20, 2024

So let us first understand the unique factors that affect SaaS accounting: Revenue Recognition: SaaS revenue depends on the subscription model, and the recurring nature of the income stream can create complexities in revenue recognition compared to traditional businesses.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Baremetrics

MARCH 30, 2021

Finding the right recurring payment system to process recurring invoices for your subscription-based business isn't easy. If you're currently looking for the right recurring payment system, this guide will help. If you're currently looking for the right recurring payment system, this guide will help. Interested in a demo ?

Payment Features 105

Payment Features Payment Solutions Merchant Services Payment Methods 105

SaaStr

JANUARY 12, 2023

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. Today, Deel serves over 8,000 customers from SMBs to publicly traded companies.

Payment Features 54

Payment Features Payment Services SaaS Payments Payments 54

Subscription Flow

MARCH 1, 2024

Imagine a situation where each prospective client that visits your website receives a seamless checkout experience, resulting in a rise in conversions and satisfied customers. When talking about ClickFunnels payment gateways – when a reliable payment gateway is integrated with ClickFunnels – this vision comes to pass.

Payment Services 105

Payment Services Payments Payment Methods Merchant Services 105

FastSpring

AUGUST 11, 2020

When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products. In this comprehensive guide, we’re going to take a deep dive into: What is subscription revenue?

Payment Features 117

Payment Features Payments Payment Methods Subscription 117

Incredo

JULY 14, 2019

That means a company generates revenue on a regular basis based on how many customers it has and what subscription plan they choose. The recurring revenue (subscription) model is usually “opposed” to the transactional or pay-as-you-go model. The more expensive plans, the wider payment options you should have. Boring, right?).

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Baremetrics

SEPTEMBER 26, 2021

In 1994, a CD was sold on a website called NetMarket marking the first official Internet purchase (although there are rumours that students at MIT and Stanford were using the Internet to sell marijuana from the 1970s…). This early payment processor did very little and wasn’t all that important to global commerce. Table of Contents.

Payment Services 97

Payment Services Merchant Services Payment Methods Payment Solutions 97

SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. While these aren’t great metrics if Weave was enterprise, they are still solid for SMBs. Historically, Weave gave away several “free” phones with each new account.

SaaS Payments 281

SaaS Payments Scale Payment Methods SMB 281

User Pilot

NOVEMBER 14, 2024

What if you could boost revenue without having to invest a small fortune in new customer acquisition? A customer expansion strategy is a playbook for increasing the revenue from your existing customers, for example, by selling them additional products and services or encouraging them to upgrade to higher plans.

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

Payrix

APRIL 17, 2024

You’ve decided to offer Embedded Payments to your customers. Adding Embedded Payments gives you an exciting opportunity to grow your business and solve real pain points for your customers. However, to capture success you’ll need to promote your new payments offering with customers and prospects.

Payments 130

Payments Embedded Payments Merchant Services SaaS Payments 130

FastSpring

JANUARY 10, 2023

Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Reconciling payment with accounts and remitting sales tax, GST, and VAT. Recurly: Easily Integrates with Multiple Payment Gateways. Zoho Subscriptions: Online Subscription Billing Platform.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

USIO

APRIL 22, 2024

SaaS companies are continually seeking innovative strategies to not just maintain but amplify their growth trajectory and increase revenue. One pivotal yet often overlooked area is payments. We’ll delve into how SaaS companies are leveraging Usio Integrated Payment Solutions to propel their growth and increase revenue.

Payment Services 130

Payment Services SaaS Payments Payment Solutions Payments 130

Intercom, Inc.

NOVEMBER 27, 2019

“The reason why businesses grow is they’re in a great market” It’s this approach to scaling their business that has enabled Paddle to achieve 2475% revenue growth over the last four years. Other times it’s a metric that a specific team orients their work toward achieving. Invest in the five stars for growing your market.

Payments 186

Payments Scale Revenue SaaS Payments 186

Stax

JUNE 4, 2024

Selecting the right payment processing software is crucial for any business aiming to streamline transactions and enhance customer experience. You should consider factors like integration capabilities, user experience, scalability, and pricing structures, to ensure a seamless and cost-effective payment process.

Payment Services 88

Payment Services Merchant Services Payment Solutions Payment Methods 88

SaaStr

NOVEMBER 16, 2022

You’ll never scale revenue if you can’t get two people to hit quota. So hire that person as early as you can find her or him. Audience Member 2: You recently wrote an article that said when the phone rings, pick it up. I invested in Talkdesk, which is worth 10 billion now, to do phone contact center.

Sales Hiring 271

Sales Hiring VP of Engineering Payment Methods Scale 271

FastSpring

AUGUST 2, 2023

Now as a successful international business, TestDome has been with FastSpring through all of it, and even when other payment platforms launched intriguing new products, Mario never saw a good reason to leave FastSpring. saw their quarter-over-quarter revenue go up 11.87% when they switched to Contextual ! Here’s why. Paddle offers it.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

SaaStr

OCTOBER 31, 2023

With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more. Before Navan, there were different apps for managing expenses, events and meetings, payments, etc.

Payment Solutions 279

Payment Solutions Payments Travel Scale 279

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. It streamlines your entire billing process from invoice generation to payment collection. To preserve that balance, you need to be extremely cautious and proactive.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

Baremetrics

FEBRUARY 11, 2022

Shopify Checkout is Shopify’s native payment gateway. Shopify Checkout supports both sides of a transaction: customers submit an order request, input payment details and select a shipping option, and merchants choose to accept or query the order through a centralized system. Start a free trial. billion orders.

Payment Methods 98

Payment Methods Merchant Services Payment Services Payment Solutions 98

SaaStr

DECEMBER 10, 2019

Bill.com is a bit — OK, maybe a lot — more lower profile than many of the SaaS Unicorns to IPO lately, but it’s one of my personal favorites. 110% Net Revenue Retention and 8 2% Customer Retention from 81,000+ SMB Customers. But that also proves that’s no excuse to drop below 100%+ net revenue retention.

Payment Services 273

Payment Services Payments Payment Methods SMB 273

Baremetrics

AUGUST 4, 2021

Declined payments in SaaS can be a real issue for both the customers and your company. Anyone tasked with understanding why payments decline or fail knows their work is cut out for them. From there you can get insights into your all failed payments using our dunning tool, Baremetrics Recover. Why do payments get declined?

SaaS Payments 98

SaaS Payments Payment Solutions Payment Methods Payments 98

SaaStr

MAY 12, 2022

Usage-based economics is different from traditional subscription-based economics because of how you generate revenue. In the gym scenario, the customer’s payment acts as a deposit rather than a subscription fee. The gym recognizes the revenue when the customer comes in and uses the facilities. . Take the example of a gym.

Scale 260

Scale Payments SaaS Payments Payment Services 260

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Learn the latest strategies for your most personal, efficient support team yet.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Gather metrics and view reports on monthly recurring revenue. Automate Payment Failure Handling and Reduce Churn.

Payments 120

Payments Payment Features Payment Methods Payment Services 120

FastSpring

MARCH 3, 2023

Send invoices and/or payment notifications. View reports on the key performance indicators that drive revenue. Plus, FastSpring has comprehensive solutions for the entire payment lifecycle including: Localized checkout (i.e., FastSpring lets you decide whether or not to collect payment details for each trial.

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142

FastSpring

APRIL 18, 2024

These include how to account for local pricing and preferred local payment methods, varied buyer behaviors, how to display checkouts with local languages, and much more — all of which can be different for every country you want to sell into. Learn more about what DutchBasecamp does here. Your choice.

Payment Methods 78

Payment Methods Payments SaaS Payments Merchant Services 78