SaaStr

APRIL 8, 2020

Click here for ChartMogul’s free-forever launch plan that will give SaaS businesses access to the world’s first subscription data platform so they can analyze and improve key metrics like MRR, churn and LTV. Profitwell’s Free Pricing and Retention Audits. What are they all about? Where can I find the deal?

Machine Learning 307

Machine Learning Artificial Intelligence SaaS Consulting 307

SaaStr

MAY 10, 2024

Deals pushing into next quarter Deal close and upgrade rates under pressure Larger deals are taking longer They aren’t planning on it getting any easier through the end of the year But GRR and retention is consistent, even if NRR at 102% is down from the 110% peak a few years ago. mobile subscriptions. Still, even now.

B2C 288

B2C Mobile B2B Subscription 288

Subscription Flow

MAY 16, 2024

In this blog, while understanding more about CardPointe and why it still works for so many businesses, we will take you through a guide on managing Cardpointe recurring billing with SubscriptionFlow to ensure that you do not miss out on collecting recurring payments just because CardPointe has dropped it. What is CardPointe?

Payment Features 105

Payment Features Merchant Services Payment Solutions Payment Services 105

Neil Patel

DECEMBER 17, 2020

On average, consumers spend $120B in the app store and $190B on mobile ad spend. You can check traffic and user metrics on mobile app analytics to make your app as successful as possible. Here’s what you need to know about mobile app analytics and which tools are most effective at helping you dig into the data.

Mobile 143

Mobile Technical Review Systems Review Acquisition 143

Subscription Flow

FEBRUARY 20, 2024

Small businesses require automated billing software because while getting paid is great, sending out invoices is frequently a laborious process. It comprises outlining costs, accounting for taxes, monitoring payments, and contacting unpaid clients. Another short step away is sending the invoice straight to the customer’s email.

Payment Solutions 105

Payment Solutions Payment Features Payment Services SaaS Payments 105

Subscription Flow

MAY 27, 2024

Apple Pay recurring payments, one of the evolving features of this payment method, simplifies subscription billing for customers by storing all their payment information and passwords in one place. Apple Pay is a secure and private payment option for all Apple users. What is Apple Pay?

Payment Features 52

Payment Features Payment Methods Merchant Services Payment Solutions 52

User Pilot

OCTOBER 19, 2024

Main features : Create and deploy in-context feedback surveys (called Nudges ) that appear as subtle pop-ups or widgets on either your web app, website, and their mobile versions. Collect feedback across multiple channels, including email, mobile, web, and even offline.

Software Review 105

Software Review Technical Review Software B2C 105

Intercom, Inc.

JUNE 22, 2020

With our recent launch of Mobile Carousels , we tapped into the possibility of creating and nurturing better customer relationships through mobile. In-app messages are hyper-targeted notifications that are sent to users while they’re using a mobile or desktop application. Retain users. Onboard new users.

Mobile 235

Mobile Onboarding Engagement Churn 235

Stax

MARCH 18, 2025

Payment processing systems help merchants accept various types of payments, such as credit and debit cards, automated clearing house (ACH) , electronic funds transfers (EFTs), digital wallets, mobile payments, and even cryptocurrencies. A payment processing system process involves multiple steps and parties.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

SaaStr

MARCH 1, 2024

In the application layer for startups, many face challenges that boil down to retention. If you’re a startup building in this space, retention is a challenge, and you’ll need to be more strategic. Some of that is by launching add-on products that can be priced as subscription fees or transactional per conversation.

Generative AI 298

Generative AI Outsourcing Services AI Software Review 298

Neil Patel

DECEMBER 8, 2020

Optimizing mobile ads is a tactic in almost every business owner’s toolbox. Maybe it’s a purchase, a subscription, or just free trial signup. But is that all mobile ads are good for? Is that even what mobile ads are best for ? Mobile ads themselves aren’t a waste of money. They can actually be very helpful.

Mobile 145

Mobile Payment Methods Engagement Social Media 145

Intercom, Inc.

FEBRUARY 22, 2018

The two major tools I’ve seen to do that are notifications within a mobile app and lifecycle email. The closest thing is browsing a magazine, which are monthly subscriptions. And it correlated the best with long-term retention. Shaun Clowes on balancing retention with activation. For Pinterest, it was very similar.

Onboarding 194

Onboarding Retention Education Acquisition 194

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? This article shares exciting mobile product manager roles and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies Looking for a job in mobile product management? Apply here 2.

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Intercom, Inc.

NOVEMBER 30, 2021

Adopting the right strategy will help you scale your personalized support without scaling your costs, which will have the knock-on effect of increasing your customer satisfaction (CSAT) and customer retention. Subscription payment and management: Stripe. and “Which messages are most effective?”

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Stax

JANUARY 28, 2025

This is to ensure customers can easily find the button when evaluating payment options on your site. For businesses using a subscription-based sales model, Click to Pay supports recurring payments and your customers will be able to easily authorize recurring charges using their stored card information.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

Intercom, Inc.

SEPTEMBER 15, 2020

Retaining your hard-won customers is the difference between success and failure for online businesses, and the key to retention is excellent customer communication. It harnesses the power of multiple channels across web and mobile, from emails to Mobile Carousels , reaching your customers wherever they are. Mobile Carousels.

Scale 231

Scale Mobile Engagement Onboarding 231

User Pilot

JUNE 5, 2024

Are you on the lookout for tools that can help you improve customer retention ? This article shows what you should look for when choosing customer retention software and showcases 12 tools worth considering. This article shows what you should look for when choosing customer retention software and showcases 12 tools worth considering.

Retention 105

Retention Software SaaS Social Media 105

Intercom, Inc.

SEPTEMBER 8, 2021

Now, it’s taking center stage as the value driver it truly is , enabling businesses to build lasting relationships with their customers, drive increased operational efficiency, and influence better customer satisfaction and retention. Product Tours and Mobile Carousels. Driving increased customer satisfaction and retention.

Scale 237

Scale Headcount Mobile Communication 237

Casey Accidental

JULY 17, 2023

I was recently on Lenny Rachitksy’s podcast again, and one of the topics we discussed was consumer subscription business. Don’t worry I got more marketplace content on the way as well Shortly after I got into tech, investors started to fall in love with subscription business models, mostly on the B2B side. In short, everything.

Payment Solutions 98

Payment Solutions Payments Subscription Payment Features 98

Baremetrics

OCTOBER 9, 2021

Here’s a guide on boosting your customer retention rates through the use of positive habit creating techniques. Not only will these questions help you boost overall customer retention, they will show whether you’re losing your highly valuable Ideal Customer Profiles. What can you do to reverse this trend?

Retention 114

Retention Underperforming Technical Team Churn Acquisition 114

Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Consider this: Consumers are already conditioned to the subscription model. Learn More What is Recurring Billing?

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Stax

JANUARY 3, 2024

Whether businesses are on the road or staff are simply moving about in-store, mobile point of sale systems (mPOS systems) are becoming an increasingly popular POS option for small businesses. Today, they’re known for their robust services, enhanced security, user-friendly interfaces, and the integration of advanced data analytics.

Point of Sale 88

Point of Sale Payment Methods Payment Solutions Payment Services 88

Clouded Judgement

AUGUST 25, 2023

” Product Overview At their core, Klaviyo is a marketing automation solution that covers email, SMS, mobile push, and reviews, tying it all together in a customer data platform. Our subscription plans are tiered based on the number of active consumer profiles stored on our platform and the number of emails and SMS messages sent.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

User Pilot

JANUARY 16, 2023

Features to look for in customer retention software: Analytics and tracking. Access to the right churn software can boost your retention game because you’ll find and address churn risk quickly. There are many customer retention products in the market, and it can get confusing when you try to choose the right tool for you.

Software Review 105

Software Review Churn Retention Software 105

User Pilot

NOVEMBER 24, 2023

Which one is better, customer acquisition vs retention? This article will examine customer acquisition and retention and determine which one you should focus on. Customer retention keeps existing customers interested and engaged to ensure their ongoing loyalty and repeat business. What is customer retention?

Acquisition 105

Acquisition Retention Customer Lifetime Value Churn 105

GetUplift

SEPTEMBER 27, 2021

Clearly, the case has been made for focusing on customer retention. There’s one very simple concept we need to internalize though before we dive into understanding strategies for customer retention. Gusto, a payroll tech company, is a good example of how changing consumer habits improves customer retention and loyalty.

Retention 109

Retention Strategy Sales Social Media 109

User Pilot

JANUARY 9, 2023

Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing. How can a personalized experience help drive retention? What personalized customer retention strategies are open to you?

Customer Lifetime Value 98

Customer Lifetime Value Retention Marketing Scale 98

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Customer retention. Address common stumbling blocks.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Intercom, Inc.

JULY 1, 2020

With the right approach and proactive support tools – think Outbound Messages , Product Tours , and Mobile Carousels – you can provide every customer with the fast, personal help they need at the exact moment they need it. Customer retention. It empowers your team to pre-emptively address known questions and issues before they arise.

Customer Support 239

Customer Support Scale Education Onboarding 239

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 104

Payment Solutions Payments Payment Services Payment Features 104

USIO

AUGUST 26, 2024

Features to Look for in an Integrated Payment System When choosing an integrated payment system, small businesses should consider several essential features. These include: Multi-Channel Support : The ability to process payments through various channels such as in-store, online, and mobile ensures a seamless customer experience.

Payments 130

Payments Payment Services Payment Methods Payment Solutions 130

Stax

MARCH 18, 2025

Tokenization streamlines PCI DSS compliance, can improve customer retention, and provides an extra layer of security for payment collection. By doubling up on security and working with a payments facilitator like Stax Connect, you can protect your SaaS customers and your business.

Payment Services 88

Payment Services Payment Methods SaaS Payments Merchant Services 88

Subscription Flow

FEBRUARY 6, 2024

Boost Digital Magazine Subscription & Engagement Strategy Subscriptions provide the foundation stone for the digital magazine business market. Here, offering subscriptions is the best way to do business with readers who urge for the written content. How can they make their subscription offers more appealing and valuable?

Payment Features 59

Payment Features Payments Payment Services Subscription 59

Subscription Flow

MAY 16, 2024

In this blog, while understanding more about CardPointe and why it still works for so many businesses, we will take you through a guide on managing Cardpointe recurring billing with SubscriptionFlow to ensure that you do not miss out on collecting recurring payments just because CardPointe has dropped it. What is CardPointe?

Payment Features 52

Payment Features Merchant Services Payment Solutions Payment Services 52

Baremetrics

APRIL 13, 2020

Being a Subscription Video On Demand (SVoD) service, subscribers are the lifeblood of our business. Therefore, any sharp spike in churn (cancelled subscriptions) can be catastrophic to us. The impact of trends As mentioned above, our key churn metrics are CLV, subscription cancellations, and trial conversion rate.

Subscription 99

Subscription Payment Features Data Marketing 99

Andreessen Horowitz

SEPTEMBER 13, 2023

For companies that made the list that do have a mobile app, we added that traffic, gathered from Sensor Tower as of June 2023, to determine their spot number. Note: This list was generated based on global desktop and mobile web visits with data from SimilarWeb as of June 2023. Here are our top 6 takeaways. With no platform shift (e.g.,

Generative AI 145

Generative AI AI ChatGPT Artificial Intelligence 145

Stax

MARCH 15, 2025

With SaaS billing systems, you can offer your merchants multiple tools for their own subscription services, including standard subscription models with recurring subscriptions and subscription management, they can also automate payments, or even feature more complex billing plans.

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88