User Pilot

MARCH 27, 2025

Appcues is a household name in the product adoption world, with thousands of companies using it to create engaging in-app experiences for mobile apps. For example, Appcues has very limited survey features for collecting feedback from mobile users. How can businesses use Appcues Mobile? Well, thats the question.

Mobile 66

Mobile Pricing Technical Review Software Review 66

User Pilot

MARCH 30, 2025

Finally, your SaaS mobile app is live! But is your mobile user acquisition strategy strong enough? I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive. For example, Slacks mobile app allows you to balance your work with the desktop version.

Mobile 66

Mobile Acquisition Software Review Social Media 66

User Pilot

MARCH 30, 2025

Your mobile users need just as much support and probably have even less patience to figure things out on their own. With Userpilots mobile onboarding , you can create native-feeling in-app experiences that are quick to launch and dont need developer handoffs. Mobile – Userpilot Onboard and Educate Users on Native Mobile Apps.

Mobile 66

Mobile Onboarding User Experience Engagement 66

SaaStr

MAY 10, 2024

Deals pushing into next quarter Deal close and upgrade rates under pressure Larger deals are taking longer They aren’t planning on it getting any easier through the end of the year But GRR and retention is consistent, even if NRR at 102% is down from the 110% peak a few years ago. mobile subscriptions. Still, even now.

B2C 289

B2C Mobile B2B Subscription 289

SaaStr

MAY 15, 2024

There’s a lot to learn from our mobile-first comrades because it’s even harder over there than it is over here. Lesson #2: Conversion to Paid Is Fairly Low While Free Trial Offerings Are Way Up 70% of mobile subscription apps now offer free trials, at least in part. It really pays to lean into retention, especially if you sell to SMBs.

Subscription 307

Subscription Payment Features B2B Mobile 307

Neil Patel

DECEMBER 8, 2020

Optimizing mobile ads is a tactic in almost every business owner’s toolbox. But is that all mobile ads are good for? Is that even what mobile ads are best for ? If you’re using your mobile ads to sell, sell, sell, you may be wasting a lot of your ad spend, to be honest. Mobile ads themselves aren’t a waste of money.

Mobile 145

Mobile Payment Methods Engagement Social Media 145

TechEmpower SaaS

DECEMBER 11, 2023

Client Retention: Do they have repeat or long-term clients? Support and Maintenance: After the launch of your application, what support does the company provide? Do they assist with the transition to in-house or other developers? How do they handle hosting and support? References: The company should willingly provide references.

Software Development 443

Software Development Development Software Review Software 443

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? This article shares exciting mobile product manager roles and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies Looking for a job in mobile product management? Apply here 2.

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

SaaStr

APRIL 8, 2020

Profitwell’s Free Pricing and Retention Audits. Click here for Profitwell’s free pricing and retention audits (a meeting with the Profitwell team for a free analysis of either your pricing or retention). Where can I find the deal? What are they all about? What are they all about? during the COVID-19 pandemic.

Machine Learning 308

Machine Learning Artificial Intelligence SaaS Consulting 308

Andreessen Horowitz

OCTOBER 17, 2023

We hear a lot of discussion around the best practices for launching a mobile game, and one particular topic that often comes up is: whether or not to do a soft launch. Mobile gamers are spoiled by choice and have a low propensity to return post-churn. If your core loop is working, you’ll want to make sure the game is highly retentive.

Mobile 115

Mobile Scale Retention Acquisition 115

User Pilot

MARCH 18, 2025

Choosing the right mobile app engagement platform can determine whether your app thrives or gets abandoned, especially as spending in the mobile app market increased to $36.2 Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. billion in 2024.

Mobile 52

Mobile Engagement Onboarding AI 52

User Pilot

OCTOBER 19, 2024

Main features : Create and deploy in-context feedback surveys (called Nudges ) that appear as subtle pop-ups or widgets on either your web app, website, and their mobile versions. Collect feedback across multiple channels, including email, mobile, web, and even offline.

Software Review 105

Software Review Technical Review Software B2C 105

SaaStr

MARCH 1, 2024

In the application layer for startups, many face challenges that boil down to retention. If you’re a startup building in this space, retention is a challenge, and you’ll need to be more strategic. Retention is increasing pretty dramatically across businesses with data, distribution, and the right use case.

Generative AI 299

Generative AI Outsourcing Services AI Software Review 299

Intercom, Inc.

JUNE 22, 2020

With our recent launch of Mobile Carousels , we tapped into the possibility of creating and nurturing better customer relationships through mobile. In-app messages are hyper-targeted notifications that are sent to users while they’re using a mobile or desktop application. Retain users.

Mobile 235

Mobile Onboarding Engagement Churn 235

Tom Tunguz

JANUARY 18, 2023

Rippling sells about 13 products for information technology teams, finance teams, & human resources teams like mobile device management, payroll, & talent management. Parker founded Rippling , a six-year old company with about 1800 employees. A compound company must excel at new product development & launch.

Startup 314

Startup Strategy Scale Cloud 314

User Pilot

JUNE 5, 2024

Are you on the lookout for tools that can help you improve customer retention ? This article shows what you should look for when choosing customer retention software and showcases 12 tools worth considering. This article shows what you should look for when choosing customer retention software and showcases 12 tools worth considering.

Retention 105

Retention Software SaaS Social Media 105

Tom Tunguz

SEPTEMBER 1, 2021

The company leverages novel storage techniques to scalably collect data on how users engage with mobile apps and web sites. Net Dollar Retention. Amplitude, a leading provider of web analytics, filed their S-1 earlier this week. Amplitude counts Cisco, Adidas, PayPal and CapitalOne amongst its customers. Revenue Growth. -.

Metrics 294

Metrics Benchmarks PayPal Enterprise 294

SaaStr

DECEMBER 1, 2024

The Numbers That Matter: $10B+ Market Cap 180,000+ Customers 152% Net Dollar Retention (2023) 7x Growth in First 24 Months After IPO 1,000+ Employees Across 8 Global Offices What Did Zinman Do Differently? But Zinman saw something different – a chance to make work management visual, intuitive, and actually enjoyable to use.

Scale 258

Scale SaaS Company Culture Leadership 258

User Pilot

NOVEMBER 29, 2024

Amplitude’s session replays are currently available for web applications, including traditional websites, single-page applications (SPAs), and mobile web apps. Raw replay data is stored for 30 days by default but can be extended to 12 months by purchasing extra retention time.

Pricing 105

Pricing Banking Retention Enterprise 105

User Pilot

NOVEMBER 29, 2024

Dan, a Stanford-trained engineer with experience guiding companies like Intuit, understands how to optimize your product metrics for growth by focusing on retention and building a product users truly value. While Product B may not attract as many new users, the ones it does acquire have high retention rates.

Metrics 105

Metrics Scale Acquisition Retention 105

Intercom, Inc.

SEPTEMBER 15, 2020

Retaining your hard-won customers is the difference between success and failure for online businesses, and the key to retention is excellent customer communication. It harnesses the power of multiple channels across web and mobile, from emails to Mobile Carousels , reaching your customers wherever they are. Mobile Carousels.

Scale 231

Scale Mobile Engagement Onboarding 231

SaaStr

OCTOBER 27, 2022

Deliver a better buyer experience by combining content, price quotes, e-sign, and sales transactions into a single, mobile-friendly webpage. Upzelo helps you fight churn and increase retention through real-time data, customised offers and better customer feedback.

Merchant Services 244

Merchant Services Payment Solutions Onboarding Payments 244

Intercom, Inc.

SEPTEMBER 8, 2021

Now, it’s taking center stage as the value driver it truly is , enabling businesses to build lasting relationships with their customers, drive increased operational efficiency, and influence better customer satisfaction and retention. Product Tours and Mobile Carousels. Driving increased customer satisfaction and retention.

Scale 237

Scale Headcount Mobile Communication 237

User Pilot

JANUARY 16, 2023

Features to look for in customer retention software: Analytics and tracking. Access to the right churn software can boost your retention game because you’ll find and address churn risk quickly. There are many customer retention products in the market, and it can get confusing when you try to choose the right tool for you.

Software Review 105

Software Review Churn Retention Software 105

SaaStr

MARCH 10, 2021

But they hit their stride in 2012 as mobile took off, enable construction project management software to finally really work in the field. And gross retention stayed high at 95% — the same as pre-Covid. The first 10 years were actually pretty challenging … the company was founded way back in 2002. Not just in the office.

Construction 300

Construction Scale Pricing Mobile 300

User Pilot

NOVEMBER 24, 2023

Which one is better, customer acquisition vs retention? This article will examine customer acquisition and retention and determine which one you should focus on. Customer retention keeps existing customers interested and engaged to ensure their ongoing loyalty and repeat business. What is customer retention?

Acquisition 105

Acquisition Retention Customer Lifetime Value Churn 105

User Pilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. A user retention playbook will keep your customers happy and continue using your product for longer. Book a demo now if you want to improve retention in your company and increase revenue.

Retention 98

Retention Social Media Customer Lifetime Value Churn 98

SaaStr

DECEMBER 28, 2019

Upgrade the mobile team. This will drive up your net retention, drive down your churn, and drive up NPS. Pretty soon you aren’t really pushing out as many features as you used to. Stop this in Q1. Add a new team just focused on cool features. Add a new team just focused on integrations. Figure out what you can do with data.

Part-Time VPE 328

Part-Time VPE Sales Hiring Scale Sales Recruiting 328

Stax

JANUARY 3, 2024

Whether businesses are on the road or staff are simply moving about in-store, mobile point of sale systems (mPOS systems) are becoming an increasingly popular POS option for small businesses. Imagine a restaurant using a mobile POS system to manage sales both at its permanent locations and through its food truck.

Point of Sale 88

Point of Sale Payment Methods Payment Solutions Payment Services 88

User Pilot

DECEMBER 31, 2024

Why consider Appcues as a Userpilot competitor Mobile environment support: Works with Native Android, iOS, React Native, Flutter, and Ionic. No mobile support: Only available for web-based applications, limiting its versatility. Pricing: Its Growth plan starts at $1,000/month. Appcues flow builder. Whatfix dashboard.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

SaaStr

APRIL 1, 2023

Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. Delighting your customers and their end users means sticky customers and great retention. We’ve come a long way in a short amount of time. And then the iPhone changed everything.

Scale 245

Scale SMB Merchant Services Payment Methods 245

User Pilot

APRIL 29, 2023

Web vs mobile app onboarding Depending on whether the user clicked on the “free trial” button on your website or downloaded your app from the store, your onboarding tactics can take different shapes to adapt to the user’s context. Web users expect apps to be more powerful, complex, and feature-rich than mobile apps.

Onboarding 98

Onboarding Retention Mobile Engagement 98

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Customer retention. Address common stumbling blocks.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Intercom, Inc.

JULY 28, 2021

On top of that, bottom-line business metrics like customer retention and expansion are in focus for support teams now more than ever. SMARTY, a mobile virtual network operator powered by Three UK, is saving 7,000 support team hours a year with the help of Resolution Bot”.

Headcount 239

Headcount Customer Support Scaling Mobile 239

Intercom, Inc.

JULY 1, 2020

With the right approach and proactive support tools – think Outbound Messages , Product Tours , and Mobile Carousels – you can provide every customer with the fast, personal help they need at the exact moment they need it. Customer retention. It empowers your team to pre-emptively address known questions and issues before they arise.

Customer Support 239

Customer Support Scale Education Onboarding 239

SaaStr

AUGUST 9, 2024

2011 focused on the mobile ecosystem, as the iPhone had been released four years prior and the app store two years after that. This was around 2017, and CS became simpler and focused on post-sales, retention, and reduced churn. Let’s fast forward and look at the history of Braze.

Scale 297

Scale Sales Hiring Scaling Startup 297

User Pilot

DECEMBER 31, 2024

It lacks other analytics reports such as cohort retention reports, path analysis, and custom dashboards. out of 5 stars Pricing: Growth plan at $799/month Supported devices: Web for the time being and mobile coming in 2025 Userpilot is a product growth platform that helps companies increase adoption, user satisfaction, and retention.

Software Review 52

Software Review Mobile Interviewing Technical Review 52