SaaStr

JULY 5, 2023

The Team Matters More Than The Operating Model Snow’s greatest piece of advice is to choose your team wisely. He believes the team is more important than the operating model because you can have the best models in the world. But if you don’t have the underlying team and structure, it won’t work. They didn’t.

Strategy 246

Strategy Marketing Underperforming Technical Team Sales Hiring 246

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. If you think of this from a market size standpoint, there’s often this debate, is that good or bad?

Sales Hiring 232

Sales Hiring Scale Payments Cloud 232

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Its focus is on businesses in Big Data, mobile, and SaaS. The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

JULY 22, 2019

That’s not a bad start. We work with mostly modern teams. So much more of an inside sales mentality, hub-based selling, predominantly in North America, not really into strong relationship-based selling and the trust that he talked about. Do you hire Mr. Right or MR. Right Now? Join us at SaaStr Europa 2020.

Scale 234

Scale Scaling Sales Hiring Underperforming Technical Team 234

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers).

Scale 160

Scale Payment Services Payment Methods Scaling 160

How To Buy Saas

FEBRUARY 25, 2025

Introduction: Why Choosing the Right CRM Matters Choosing the right Customer Relationship Management (CRM) platform can make or break your businesss growth trajectory. A powerful CRM helps organize customer data, streamline sales pipelines, and automate marketing ultimately boosting revenue. Lets dive in!

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Underperforming Technical Team 249

Underperforming Technical Team Headcount Sales Hiring Scale 249

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? Oops… Today we’ll be covering the five tips and here they are right here, from handling buyer expectations to navigating the complex sale.

Underperforming Technical Team 218

Underperforming Technical Team Sales Hiring SMB Enterprise 218

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees. David Schmaier: Sure.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

Sales Hacker

OCTOBER 22, 2018

This week on the Sales Hacker podcast, we chat with Matt Millen , SVP of Revenue at Outreach.io. Matt is a longtime sales executive having worked at large companies like T-Mobile and even sold at Tony Robbins. Telling great stories in sales and using those to drive revenue. What EDM and Sales have in common.

Scale 73

Scale Sales Hiring Underperforming Technical Team Scaling 73

Sales Hacker

MARCH 8, 2018

Sales interviews are nerve-wracking. Not just for candidates, but also for hiring managers. You may have to pass on hundreds of excellent sales hires—it’s definitely frustrating. Prepare For Your Next Sales Interview with These 5 Pro Tips. But creating that separation isn’t easy.

Sales Hiring 45

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 45

Neil Patel

SEPTEMBER 3, 2021

Combine traditional features like colorful booths, meeting rooms, info packets, and guest speakers with the online elements of virtual tours, and analytics and it’s easy to see why many businesses are having success with this method of hiring. Put a team together that shows off the best aspects of your business.

Sales Recruiting 138

Sales Recruiting Social Media Sales Hiring Marketing 138

Neil Patel

MARCH 2, 2021

Advertising costs Cost of your marketing team Cost of your sales team Creative costs Technical costs Publishing costs Production costs Inventory upkeep. The first company (Example 1) has a poor metric. The company spent $100,000 on advertising last month, and its marketing team says 10,000 new orders were placed.

Acquisition 145

Acquisition Metrics Customer Lifetime Value Advertising 145

Sales Hacker

FEBRUARY 1, 2021

Subscribe to the Sales Hacker Podcast. Lessons learned from nine months in enterprise sales [10:18]. Sam Jacobs: This week on the show, we want to put a spotlight on account executives, people like you that are in the trenches making sales. What’s your sales organization’s biggest challenge right now?

Underperforming Technical Team 84

Underperforming Technical Team Scale Sales Hiring Systems Review 84

SaaStr

SEPTEMBER 12, 2019

Parse was a mobile app platform that got acquired by Facebook. They told us they would do tons of all this pricing stuff and help us with hiring and introduce us to customers, and all of these things. Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more.

Investment 113

Investment Underperforming Technical Team Sales Hiring Software Review 113

Neil Patel

JANUARY 21, 2021

Bootstrapped companies must focus relentlessly on sales, cash flow, and profit because they don’t have the luxury of VC investments to fall back on. It has all of the features you’d expect from a SaaS project management tool, including Gantt charts, Kanban boards, briefs, and request forms. Apple isn’t. per user per month. Ubersuggest.

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

Intercom, Inc.

JULY 12, 2018

Here are four quick takeaways: Before hiring a COO, founders first need to ask themselves whether the function is best served with a single hire or distributed through multiple roles. How do I hire a new type of executive whose function I don’t know about? What follows is a lightly edited transcript of the conversation.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

Sales Hacker

AUGUST 7, 2019

If an email even remotely resembles bad outreach emails, it gets deleted. What aspects of that email provide value beyond a generic sales pitch in hopes of landing a demo or even a sale? Their prospecting emails can’t just say “use Slack to communicate with your team.” No questions asked. You have to do something unique.

Scale 82

Scale Underperforming Technical Team Sales Hiring Healthcare 82

SaaStr

JANUARY 14, 2020

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. This won’t be that bad. We were also teachers, we taught in the classroom, so we knew how to teach the first courses. That doesn’t sound too hard.”

B2B 173

B2B B2C Scale New CTO 173

Neil Patel

AUGUST 4, 2021

Businesses and marketers alike have taken note, diverting budgets towards hiring videographers to create new marketing materials for their website, email outreaches, social media, and even “OTT” video adverts on streaming platforms. More sales? Create a Plan, Set Goals, and Measure Them. Consider this: how would you define success?

Marketing 145

Marketing Social Media Sales Hiring Technical Review 145

SaaStr

NOVEMBER 13, 2020

What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? They will fall asleep thinking about your company and wake up thinking about your company, and hopefully not in a bad way, in a good way. That’s true.

Sales Recruiting 219

Sales Recruiting Development Team Review Technical Review Sales Hiring 219

Neil Patel

JANUARY 25, 2021

Your team is the very pulse of your business, which is why their skillset is the most crucial factor when it comes to choosing a software tool. Figure out the technical knowledge of your team. Do you have a team of engineers and data scientists who know programming languages like Python, SQL, and R? User Skillset. Scalability.

Data Analysis 128

Data Analysis Software Data Scale 128

Neil Patel

DECEMBER 13, 2020

I’ve put together a list of my top five document management solutions—let’s talk about why they are valuable and how they can help. The Top 5 Options for Document Management Software. For sales, this is an information gold mine. Document management software takes all the formatting and presentation legwork out of the equation.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? But what I am seeing is that there is a correlation between the time that it takes to sell your product, so the sales cycle, and the time to deliver value and ideally be onboarded. I have the internal handoff from pre-sales to post-sales customer teams.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

FastSpring

JANUARY 31, 2023

Table of Contents What areas of the payment lifecycle will you be able to manage and what other software will you need for a complete payment solution? Eventually, you’ll need additional software to manage complex recurring billing needs, accept more payment methods around the world, or create a customized checkout process.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

Stax

MAY 21, 2024

We’re seeing a similar trend in the legal industry, where law firms rely on case management systems to run their businesses. With management systems’ continual growth and improvement, it’s no wonder software sales are at an all-time high. They likely already have someone doing the job that your software provides.

Payment Solutions 88

Payment Solutions Payment Services Payments Software Review 88

SaaStr

JULY 8, 2020

When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.

Investment 210

Investment Technical Review Part-Time VPE Development Team Review 210

Sales Hacker

SEPTEMBER 2, 2023

Pipeline analytics: Offers sales managers a view of their teams’ pipelines that goes beyond what’s available in their native SFA applications. Here’s what we use: CRM (SFDC), Sales Acceleration (SalesLoft), Forecasting (SalesLoft), Conversation Intelligence (Gong), Data (custom in-house), Automation (Momentum).

AI 97

AI Revenue Scale ChatGPT 97

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. It teaches you some bad habits as well. “I would spend a lot of time with the sales teams.

VP of Engineering 118

VP of Engineering Scale Sales Hiring Underperforming Technical Team 118

Neil Patel

MARCH 26, 2019

My team doesn’t just translate articles for both of those regions, we optimize them and make sure they are adapted to the local markets. You can do so by hiring translators on sites like Upwork , but the quality may be low. And most importantly, I hire people on the ground in each country to help build up my brand. Localizing.

Strategy 111

Strategy Sales Hiring Software Review Technical Review 111

SaaStr

JUNE 20, 2019

I grew up in the Netherlands, people in Germany, people are being taught when they’re young to stay away from credit, it’s a bad thing, you want to avoid it. We started a company with engineers and a few sales people and for a long time that’s the only two major roles we have in the company.

Payment Methods 160

Payment Methods Merchant Services Payments Payment Services 160

SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 162

Enterprise Underperforming Technical Team Scale B2B 162

Sales Hacker

FEBRUARY 1, 2021

I started seeing Black faces speaking on panels, featuring on “top Black salespeople to follow” lists and trending with #sales content. I tripped and fell into tech sales and, if I was going to excel, I had to get creative about finding people to learn from. Around that time, Sales Hacker published their big list of women in sales.

Sales Recruiting 82

Sales Recruiting Sales Hiring Underperforming Technical Team Sales 82

ChurnZero

JUNE 12, 2020

Today, you’d be hard-pressed to find a high-velocity Sales, Marketing, or Product team without a designated operations function. Beloved by their tactical peers, operations brings needed order and logic to busy, results-oriented teams. But more often (and worrisome), we find that teams don’t follow consistent renewal processes.

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

Casey Accidental

MAY 18, 2020

Because of online connections via mobile phones, PCs, and consoles alike, video game creators can push constant updates to their games to make them better over time in response to real-time player feedback and behavior. What developers now do is notice these patterns and update the games over time to re-balance the game.

Underperforming Technical Team 52

Underperforming Technical Team Management Sales Hiring Scale 52

Casey Accidental

MAY 18, 2020

Because of online connections via mobile phones, PCs, and consoles alike, video game creators can push constant updates to their games to make them better over time in response to real-time player feedback and behavior. What developers now do is notice these patterns and update the games over time to re-balance the game.

Underperforming Technical Team 52

Underperforming Technical Team Management Sales Hiring Scale 52

GetUplift

NOVEMBER 29, 2021

In fact, Salesforce estimates that it takes 6 to 8 marketing touch points before businesses get a viable sales lead. A marketing touch point is an interaction with a prospect, whether it’s through content marketing, a sales call, a social media message, or an email. . Interviews With The Sales Team And Other Customer-Facing Employees.

Social Media 111

Social Media Interviewing Sales Hiring Content Marketing 111