SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. That will scale, and then take those emails after four great pieces of content and do a weekly webinar and do a weekly get-together for them.

Scale 299

Scale Outsourcing Services Sales Hiring VP of Engineering 299

Sales Hacker

DECEMBER 17, 2024

Building ‘opinionated products’ and the importance of customer intimacy Lessons learned from scaling Twitter’s ad business from zero to $650 million in three years. 15:41) Scaling Twitter’s ad business and managing hyper-growth. (26:54) Plus, an analysis of the top 75 trending sales AI tools.

Scale 102

Scale Engineering Acquisition Scaling 102

SaaStr

DECEMBER 11, 2020

#1: Todd McKinnon, CEO Okta: “Building a Higher Performance Organizaion” A really great, open session on what Okta got right to win: Todd is humble and candid about how they won (going enterprise, early) and where it ended up being OK they were a bit late, or took time to win (mobile, dev). When to force yourself to focus.

Scale 233

Scale Sales Recruiting Scaling SMB 233

SaaStr

JUNE 27, 2019

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. We operate at great scale. Want to see more content like this?

Scale 240

Scale Enterprise Scaling Sales Hiring 240

SaaStr

AUGUST 25, 2019

SaaStr Scale is THIS THURSDAY in San Francisco! The Playbook to Building a Thriving Sales Culture with Fmr. PatientPop SVP of Sales Justin Welsh. The Playbook to Running Growth Experiments at Scale with Ex Machina Founder Guillaume Cabane. GRAB A FINAL, FINAL TICKET HERE ! VIEW THE FULL AGENDA. ATTENDEE PORTAL.

Scale 191

Scale Sales Recruiting Scaling Sales Hiring 191

SaaStr

MARCH 19, 2025

Since then, it has IPO’d and transitioned to a new mature phase, where it’s highly profitable and focused on efficient scaling. File Sharing Moving More and More to Mobile, So Offering a Lower Cost Edition There This is also leading to some pressure on ARPU. #8.

AI Search 180

AI Search Scale AI B2B 180

SaaStr

MAY 26, 2021

How do you leverage a corporate blog to actually generate leads? And yet … done right, they are a critical part of your marketing and sales toolkit. And yet … done right, they are a critical part of your marketing and sales toolkit. And maybe that’s just 1 or 2 great prospects. There are 100,000,000+ blogs.

Outsourcing Services 299

Outsourcing Services Scale Leadership Mobile 299

SaaStr

OCTOBER 22, 2021

It was born in the age of mobile, and from the moment it launched, everyone I knew started to use it to track their own expenses. As part of that, they learned to outsource anything they could, and maximize the PLG playbook … leading to a stunning $1m in ARR per employee. Fintech is the engine of growth at scale.

Scale 329

Scale SaaS Payments SMB Payment Solutions 329

SaaStr

JULY 22, 2019

Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. And I wanted to share a little bit of my experience and the company’s experiences of building the company to a scale that we are today. Good afternoon.

Scale 236

Scale Scaling Sales Hiring Underperforming Technical Team 236

SaaStr

APRIL 1, 2023

Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. The key takeaways for SMBTech companies to scale in today’s economy are: Now is a great time to build for SMBs. Know Your Customer and be choosy as you scale.

Scale 245

Scale SMB Merchant Services Payment Methods 245

SaaStr

DECEMBER 22, 2022

Drata is the world’s most advanced security and compliance automation platform with the mission to help companies earn and keep the trust of their users, customers, partners, and prospects. Qwilr is the tool of choice for scaling B2B sales teams. An unpredictable pipeline leads to unpredictable revenue generation.

Scale 55

Scale Onboarding Government compliance 55

Sales Hacker

APRIL 8, 2024

In the competitive arena of B2B sales, mastering the art of prospecting is key to ensuring a healthy sales pipeline, daily demos booked, and hitting your sales quota. Fortunately for you, we’ve sifted through the clutter and done all the legwork to bring you the top 10 sales prospecting tools.

Scale 125

Scale Sales Recruiting B2B AI Search 125

FastSpring

OCTOBER 16, 2024

How FastSpring drastically simplifies the entire cross border payments process for SaaS, software, mobile game, and other digital product businesses. To learn more about how FastSpring can help you scale quickly, sign up for a free account or request a demo today.

Merchant Services 158

Merchant Services Payment Services Payment Methods Outsourcing Services 158

SaaStr

FEBRUARY 2, 2022

We’ve talked a lot over the years at SaaStr of the different stages as you scale, and the first one you really hit is Initial Traction. But leads start coming in somewhat regularly, deals close somewhat repeatedly, etc. The market changes, e.g. to mobile, or AI, etc., At scale, it may. Or NPS gains stall.

Scale 288

Scale Sales Hiring B2C Mobile 288

TechEmpower SaaS

DECEMBER 11, 2023

Do you anticipate scale issues presently or in the future? Will you have direct access to a lead developer? Do you have the basics already defined and merely need them fleshed out? Or is your project a clean slate? Are there complexities revolving around algorithms or databases? Communication: Evaluate their communication style.

Software Development 443

Software Development Development Software Review Software 443

SaaStr

DECEMBER 28, 2019

Enough with the excuses for not having hired your real VP of Sales, or that VP of Engineering, or whatever. Hire more sales reps in the areas where they are profitable. Fill them 50% with existing customers, and 50% with prospects. Generally, they can scale and go further than you think. Upgrade the mobile team.

Part-Time VPE 328

Part-Time VPE Sales Hiring Scale Sales Recruiting 328

SaaStr

DECEMBER 1, 2024

As Co-CEO, he has helped transform monday.com from a team management tool into a leading work operating system platform used by hundreds of thousands of organizations worldwide. Product-Led Growth Before It Was Cool While others were building massive sales teams, Zinman pushed for a product that would sell itself. The result?

Scale 258

Scale SaaS Company Culture Leadership 258

Intercom, Inc.

JULY 28, 2020

Business messengers are built for scale. Business messengers make scale possible by enabling conversational experiences that don’t require human-to-human interactions at all times. “Connect 1:1 with your prospects and customers during high stakes moments. Offer high-intent buyers a direct line to your sales team.

Scale 290

Scale Scaling Engagement Branding 290

Tom Tunguz

JANUARY 18, 2023

There are three paths I’ve seen to achieve this scale: The dominant path of the last ten years: focus on a single product until the company is roughly at $100m in ARR, then build adjacent products. Prospects buy software for a report: the better the insight, the more valuable the software.

Startup 314

Startup Strategy Scale Cloud 314

Intercom, Inc.

JANUARY 13, 2021

This meant that businesses were facing a difficult choice , particularly as they scaled. Or do you put customer experience at the center of everything at the risk of scaling up an outsize support operation? . Mobile transforms the conversation . That shift in definition only accelerated with the rise of the mobile phone.

Scale 243

Scale Scaling Communication Mobile 243

SaaStr

APRIL 5, 2022

Between Facebook costs going way up, and being harder to target; Apple blocking more mobile access; and the continued escalation of AdWords prices in crowded category, it’s harder and harder to get ROI here. But perhaps the biggest reminder is this: At Scale, You Probably Have to Do Everything. PPC and Paid Social Getting Harder.

Scale 325

Scale Mobile Cloud Pricing 325

SaaStr

NOVEMBER 25, 2021

Talk to any experienced SaaS sales leader in a competitive space. It’s a feature that, for a material number of customers and prospects, wins the deal vs. the competition. But for a while, as you are scaling, you can beat the competition in at least specific deals in specific segments with a 10x Feature. And it was.

Scale 246

Scale Mobile Branding Engineering 246

User Pilot

MARCH 30, 2025

Finally, your SaaS mobile app is live! But is your mobile user acquisition strategy strong enough? I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive. For example, Slacks mobile app allows you to balance your work with the desktop version.

Mobile 66

Mobile Acquisition Software Review Social Media 66

User Pilot

AUGUST 18, 2024

Pendo is the best product adoption software for mobile apps. Salesforce is the best sales automation tool. Sign up for a Userpilot demo and learn how this all-in-one product growth platform can help scale your business processes. These tools help businesses automate processes and perform various tasks, making it easier to scale.

Scale 104

Scale Scaling Software Review Social Media 104

Intercom, Inc.

NOVEMBER 28, 2018

As your sales organization grows, your tech stack almost always does too. But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Better tools, not more tools.

Scale 192

Scale Sales Hiring Sales AI Search 192

SaaStr

JUNE 30, 2023

Braze was founded in 2011 when the most exciting mobile apps were a compass, a flashlight, and a game where you could feed fish. Magnuson shares his insights on how to find opportunities during headwinds and how Braze scaled to $400M+ ARR. But the founders believed a mobile-first world was the future. And it was. Both came true.

Scale 245

Scale Mobile Venture Capital Scaling 245

Tom Tunguz

MAY 11, 2023

In the last five major cycles (internet, social, mobile, cloud, web3), startups seized the new technologies of the era to create a distribution advantage. Novel content creation techniques used the right way might enable a new form of inbound lead acquisition. AI enables ABM-at-scale.

AI Search 217

AI Search AI Scale Cloud 217

SaaStr

SEPTEMBER 17, 2023

Sarah Scharf leads product and brand marketing for Vanta – the company on a mission to secure the internet and protect consumer data. User Evidence which helps collect high value references, case studies, and more.

Marketing 299

Marketing Scale Mobile Branding 299

SaaStr

DECEMBER 31, 2022

. “How To Innovate Faster with Community: Insights From GitLab CEO Sid Sijbrandij” A great session from GitLab’s CEO and founder on how to really use community to build and scale. #2. 3 How to Scale Outbound Sales with the CROs of Outreach, Malwarebytes, HubSpot, Seismic. appeared first on SaaStr.

Scale 246

Scale SMB Innovation B2B 246

SaaStr

AUGUST 24, 2019

Talk to any experienced SaaS sales leader in a competitive space. It’s a feature that, for a material number of customers and prospects, wins the deal vs. the competition. But for a while, as you are scaling, you can beat the competition in at least specific deals in specific segments with a 10x Feature. And it was.

Scale 220

Scale Mobile Branding Engineering 220

SaaStr

OCTOBER 27, 2022

With customers in higher education, nonprofit, healthcare systems, government, and corporate enterprise business, OnBoard is the leading board management provider. Qwilr is the tool of choice for scaling B2B sales teams. Qwilr makes it easy to create visually compelling sales and marketing collateral, at speed.

Merchant Services 244

Merchant Services Payment Solutions Onboarding Payments 244

SaaStr

MAY 15, 2024

There’s a lot to learn from our mobile-first comrades because it’s even harder over there than it is over here. Lesson #2: Conversion to Paid Is Fairly Low While Free Trial Offerings Are Way Up 70% of mobile subscription apps now offer free trials, at least in part. Back to the consumer market. That’s a lot of dollars up for grabs.

Subscription 307

Subscription Payment Features B2B Mobile 307

SaaStr

JANUARY 1, 2023

RevenueCat: Across 10,000+ Mobile Apps, Longer Free Trials Perform Better. SaaStr 620: 8 Ideas on How to Motivate the Sales Team After a Rough Patch with SaaStr Founder and CEO Jason Lemkin. . SaaStr 617: SaaStr CRO Confidential Presents: Rippling VP of Sales Matt Plank on How to Ramp Up Sales in the Early Days.

VP of Engineering 243

VP of Engineering Scale Mobile Scaling 243

Payrix

FEBRUARY 4, 2025

The setup connects payment processing with a point-of-sale (POS) system software that can sync with other business-critical systems and streamline processes. Often, software customers have to hop from system to system and spend time reconciling their payments against their sales. This is ideal for software companies looking to scale.

Payments 130

Payments Payment Services Payment Methods Merchant Services 130

SaaStr

JANUARY 26, 2023

Finix is trusted by startups and publicly traded companies alike to build and scale their payments infrastructure. Signeasy is a leading eSignature company that offers an easy-to-use, cross-platform and cloud-based eSignature and document transaction management solution for businesses.

Payments 52

Payments Payment Solutions SaaS Payments Software Review 52

Intercom, Inc.

SEPTEMBER 8, 2021

Customers expect efficient, personalized support, which is why support leaders are turning to a conversational, messenger-based approach to help them strike that balance and offer personal support at scale. Powering support at scale. We attribute a large part of that to being able to be proactive with customers”.

Scale 237

Scale Headcount Mobile Communication 237

SaaStr

SEPTEMBER 12, 2021

At Algolia, I was the first investor to raise their hand for the Series A, B and C rounds after leading the U.S. But the thing is, they’d actually started the company as a mobile SDK 2 years earlier. But it’s so fun and rewarding to watch a great one scale from the early days to a market leader. A Few Learnings.

Scale 278

Scale Sales Hiring Investment Mobile 278