SaaStr

JULY 15, 2022

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. Sure, we’ll give you a million dollars a year, but you basically have to build custom software. Jason Lemkin: But usually your teams can’t do that.

Scale 296

Scale Outsourcing Services Sales Hiring VP of Engineering 296

Neil Patel

JANUARY 25, 2021

Everyone has questions when it comes to choosing data analysis software. Luckily, data analysis software can seriously simplify data analysis—provided you choose the right one. How to Choose the Best Data Analysis Software for You. Data analysis software isn’t a cheap investment, so use caution when making a selection.

Data Analysis 128

Data Analysis Software Data Scale 128

Neil Patel

DECEMBER 13, 2020

Everyone I work with uses document management software, and you should too. Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. The Top 5 Options for Document Management Software.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

SaaStock

FEBRUARY 13, 2019

Tienpay offers digital banking software that handles wallet, digital exchange, and digital assets. was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. It provides smart hardware self-development and cloud service. Founded : 2013.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

User Pilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. But how do you track and strengthen these connections? Criterion Does It Deliver?

Software Review 52

Software Review Engagement Software Scale 52

User Pilot

JANUARY 2, 2025

Wordtune’s customer research survey Wordtune uses this targeted survey to gather insights into the types of software its users use during work hours. The survey aims to better understand users workflows and help prioritize product development initiatives, like new integrations, that add the most value to its users.

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

Audacix

APRIL 3, 2023

Table Of Contents The strangest reality of application security in the age of "shift left" is the poor understanding of DAST tools (dynamic vulnerability scanning tools) and, particularly, the value that they the offer as part of a modern software development lifecycle. How does DAST work?

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service Software Development Software Review 52

Audacix

APRIL 3, 2023

The strangest reality of application security in the age of "shift left" is the poor understanding of DAST scanning tools (dynamic vulnerability scanning tools) and, particularly, the value that they the offer as part of a modern software development lifecycle. Github) and your preferred CICD pipeline orchestration tool (eg.

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service Software Development Software Review 52

User Pilot

AUGUST 30, 2024

What are its strengths and weaknesses? The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. To improve the ROI of your software.

Technical Review 105

Technical Review Software Review Systems Review Underperforming Technical Team 105

Neil Patel

SEPTEMBER 17, 2020

The top 6 options for VoIP phone service: Ooma – best for small businesses Nextiva – best for remote teams RingCentral – best for fast-growth Grasshopper – best for mobile teams Verizon – best for large businesses 8×8 – most affordable VoIP service. Software-based. Let’s dive in!

Systems Review 145

Systems Review Software Review Scale Mobile 145

How To Buy Saas

FEBRUARY 25, 2025

In fact, 92% of businesses say CRM software is crucial to achieving their revenue goals. Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. Its early vision was to end software as we knew it instead delivering enterprise applications via the internet.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Its focus is on businesses in Big Data, mobile, and SaaS. In 2017, he co-founded B2B Stack, a software review marketplace that boosts the buying process of B2B tech in Brazil. Talk: Sales is a Team Sport.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

JULY 22, 2019

New Relic, provider of real-time insights for software-driven businesses has this formula figured out. That’s not a bad start. And that allows our customers to build better software, much more perfect software, to have better relationships, and to also build better businesses. We work with mostly modern teams.

Scale 235

Scale Scaling Sales Hiring Underperforming Technical Team 235

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. We learned a lot.

Underperforming Technical Team 249

Underperforming Technical Team Headcount Sales Hiring Scale 249

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? So what we do is we help manufacturing and industrial companies comply with environmental regulations using our software platform. Want to see more content like this?

Underperforming Technical Team 221

Underperforming Technical Team Sales Hiring SMB Enterprise 221

Stax

MAY 21, 2024

The consistent software updates and upgrades have made it easier than ever to run businesses. With management systems’ continual growth and improvement, it’s no wonder software sales are at an all-time high. Because of the many hats employees wear, especially those part of a small law firm, case management software is necessary.

Payment Solutions 88

Payment Solutions Payment Services Payments Software Review 88

Full Session

DECEMBER 23, 2024

Let’s share the top options: FullSession : User behavior analytics software that offers session recordings and replays , dynamic heatmaps , website feedback forms , conversion funnel analysis and error tracking. We’ve got a great list of choices for the Mouseflow alternative that might be just what you need.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

User Pilot

AUGUST 26, 2024

Pendo — best data capture technology for mobile apps. Let’s discuss these benefits in detail: Improve business decision-making : By tracking how customers interact with your software, it becomes easier to spot which features are resonating with customers and which ones are underperforming. Get started with Userpilot today!

Outsourcing Services 105

Outsourcing Services Data Underperforming Technical Team Software Review 105

Frontegg

APRIL 5, 2021

Two-factor authentication gives developers the freedom to implement a variety of options to act as a second layer of security. While registering for a new account on a website, users are prompted to add and verify their email address or mobile number. One that comes to mind right off the bat is the dreaded weak password.

Artificial Intelligence 96

Artificial Intelligence Underperforming Technical Team Systems Review Banking 96

Intercom, Inc.

OCTOBER 15, 2020

Are these all software? Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. How the hell do you keep track?

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

Audacix

SEPTEMBER 11, 2024

Table Of Contents Cheat Sheet for Application Security Best Practices Get It Now The Open Web Application Security Project ( OWASP) Top 10 is an essential resource for developers and security professionals, providing a comprehensive and broad consensus of the most common and critical security risks in web applications. What are OWASP attacks?

Software Review 89

Software Review Underperforming Technical Team Systems Review Technical Review 89

Intercom, Inc.

FEBRUARY 15, 2018

With so many moving parts in the creation process, from visual design to content or front-end development, what’s the one universal model all of these can apply to ensure the interaction in the end is more human and humane than machine-like? Your new book, Conversational Design , is out on abookapart.com on March 6. Erika: Absolutely.

Underperforming Technical Team 198

Underperforming Technical Team Education Development Startup 198

User Pilot

MARCH 17, 2025

In this post, Ill explain which interactive user guide software is the best fit for your company and needs. Its features work on both web and mobile apps. Today, Userpilot is used by multiple roles in my product team and covers analytics, building guides, and creating product communication. What are interactive user guides?

Software Review 52

Software Review Underperforming Technical Team Technical Review Pricing 52

User Pilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. Choose Pendo if you need mobile app onboarding.

Underperforming Technical Team 105

Underperforming Technical Team Software Review Onboarding Enterprise 105

User Pilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses. Prototyping tools : Product teams use these to create efficient low-fidelity and high-fidelity prototypes.

Software Review 105

Software Review Underperforming Technical Team Mobile Technical Review 105

Neil Patel

JANUARY 1, 2021

Most often, you will find EHR software offered as one part of a complete array of tools for managing a practice. Some of the highlights of CareCloud include: E-prescribing Real-time patient flows Patient portal Drag-and-drop scheduling Quality initiative reporting Mobile app. And it’s not just doctors who are affected by this.

Systems Review 143

Systems Review Healthcare Software Review Marketplace as a Service 143

Neil Patel

MARCH 2, 2021

Advertising costs Cost of your marketing team Cost of your sales team Creative costs Technical costs Publishing costs Production costs Inventory upkeep. The first company (Example 1) has a poor metric. The company spent $100,000 on advertising last month, and its marketing team says 10,000 new orders were placed.

Acquisition 145

Acquisition Metrics Customer Lifetime Value Advertising 145

User Pilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. Well, software is not one of them. Table of Contents.

Underperforming Technical Team 93

Underperforming Technical Team Benchmarks Onboarding SaaS 93

Sales Hacker

FEBRUARY 1, 2021

We’re talking with Callie Moriarty, an enterprise account executive at 6 River Systems, which is software that manages robotics platforms that help pack e-commerce shipments. See how you can put your sales teams in the best position to win now at revenuegrid.com/saleshacker. Second sponsor is, of course, Outreach.

Underperforming Technical Team 84

Underperforming Technical Team Scale Sales Hiring Systems Review 84

Neil Patel

JANUARY 10, 2022

Start assembling your team. IT experts, SEOs, designers, analytics teams; they’ll all have invaluable opinions and advice on how to get it right—but also explain what can go wrong. Set Website Migration Budgets, Timelines, and Teams. A cross-department team will have the best chance of success.

Underperforming Technical Team 115

Underperforming Technical Team Development Team Review Systems Review Software Review 115

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 162

Scale Payment Services Payment Methods Scaling 162

Neil Patel

SEPTEMBER 3, 2021

By eliminating this cost from your budget, you can focus on finding the right software and maximizing value. When you’ve got hundreds of people coming together online, you don’t want glitches, and the right software will ensure this. With Paradox, you get a mobile-first recruitment experience that uses AI to put the candidate first.

Sales Recruiting 138

Sales Recruiting Social Media Sales Hiring Marketing 138

User Pilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Pendo is currently developing AI features to enhance experience personalization , product discovery and accelerate product-led growth. How can software companies use Pendo? These can be used for both web and mobile apps.

Underperforming Technical Team 97

Underperforming Technical Team AI Scale Onboarding 97

SaaStr

JANUARY 14, 2020

So my father sat down with me in our basement, and I remember working in this makeshift workstation that we built together and we learned how to code, because back then there weren’t a lot of applications, there weren’t a lot of games, a lot of software to be used, so we actually had to create it ourselves.

B2B 173

B2B B2C Scale New CTO 173

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. The dark blue bar here is cloud as a percentage of worldwide software spend.

Sales Hiring 233

Sales Hiring Scale Payments Cloud 233

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? What happens is I get the mobile number of the buyer, the stakeholder, and I call them as soon as there are issues happening. I have the internal handoff from pre-sales to post-sales customer teams. Q: How do you identify bad-fit customers?

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

FastSpring

JANUARY 31, 2023

payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. Table of Contents What areas of the payment lifecycle will you be able to manage and what other software will you need for a complete payment solution? Like FastSpring, Paddle is an MoR.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147