SaaStr

MAY 10, 2023

Combining Strong Growth With A New Level of Efficiency. Pricing is up a modest but material 6% on a constant currency basis, and 3% on an as-reported basis, from a year ago. #3. We did a deep dive here with CTO Dharmesh Shah a little while back: And a few other interesting learnings: #6. Basically, we all have to now. #2.

Scale 317

Scale SMB Headcount New CTO 317

SaaStr

JANUARY 22, 2021

Ciara Peter (Gainsight VP of Product & Design) and Mickey Alon (CTO & Founder of Gainsight PX) share their practical tips for product leaders looking to achieve business growth. Every year, millions of new products are created and launched. Pricing strategy based on pay-as-you-go has grown popular.

Scale 278

Scale New CTO CTO Acquisition 278

SaaStr

FEBRUARY 7, 2023

The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies. Take a look at just some of the topics and mentors hosting Braindates: Core metrics to track for SAAS with Tarush Aggarwal, Founder & Ceo at 5X Pricing as a growth lever – How, what, why?

VP of Engineering 286

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 286

SaaStr

MAY 3, 2021

A new edition, new services, an outbound sales team, an account management / upsell team. Something new to boost your ACV and TCV. Double your pricing for new customer, on the largest deals. At least by the time you are hiring 1 new employee per month. Add a layer. At least on the big customers.

Part-Time VPE 278

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 278

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaStr

JANUARY 12, 2022

. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. We all know this, but we forget about it, especially when the Hot New Deal and the sales team’s wants and needs consumes all of management’s resources. . ” — Ankit Sindhi, Founder, Spurt.

CTO Hire 321

CTO Hire Sales Hiring New CTO CTO 321

SaaStr

FEBRUARY 6, 2024

If it’s truly a toggle on the pricing page to add onto an existing product, it’s probably an add-on, not a second product. ” If that works for your new product, sell it with your existing team. Time and time again, I see an exciting new product sort of stall out at launch when the buyer is a different ICP.

Scale 258

Scale New CTO CTO Scaling 258

SaaStr

JULY 5, 2024

Some are decades-old problems, while others have emerged from this new world we’re in. Also, determine whether you have the right CTO to handle these changes. If they aren’t sure how to integrate AI into your product, ask if you need a new CTO. Everyone raised prices without earning it. Let’s jump right in.

CTO Hire 204

CTO Hire Sales Hiring New CTO Venture Capital 204

SaaStr

JANUARY 3, 2021

They know how to take an established brand and grow it faster, and build or expand a new core offering around it. Salesforce may not be great at creating brand new things anymore. Bret Taylor is President and COO of Salesforce — and Facebook’s ex-CTO. It looks like Slack has been under some pricing pressure from Microsoft.

VP of Engineering 184

VP of Engineering New CTO CTO Acquisition 184

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 283

Part-Time VPE Technical Cofounder CTO Hire New CTO 283

SaaStr

OCTOBER 24, 2022

WorkOS CEO Michael Grinich, Developer Success Manager Betsy Calender, and VP of Developer Experience Zeno Rocha share how to price your product for developers, how to market it to developers, how to how to support them as they scale and use the products. Developers hate opaque pricing. Doing Business with Developers. What about leads?

Outsourced Development 207

Outsourced Development Underperforming Technical Team Development Part-Time VPE 207

SaaStr

NOVEMBER 18, 2020

Meanwhile, new tax legislation for SaaS companies was brewing. Our first introduction to sales tax was dealing with it as a liability,” David Heinemeier Hansson, CTO and co-founder of Basecamp, told TaxJar. The price of noncompliance.

New CTO 220

New CTO SaaS Sales CTO 220

SaaStock

MARCH 8, 2019

Grab a ticket before the end of the day on March 8th to avail of Early bird prices. After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. Hooi Ling then moved on to Salesforce, where she was Senior Director for Pricing Intelligence and Monetization. Carman Chan.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

USIO

JUNE 28, 2024

is committed to empowering businesses to build powerful enterprise grade applications without the need for extensive coding expertise,” said Ben Hubbard, CTO at ues.io. This will allow our users to streamline their workflows, improve customer experiences, and unlock new revenue opportunities.” application.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

Sales Hacker

FEBRUARY 17, 2021

After all, why make someone forcibly talk through budget and pricing if they clam up whenever the topic surfaces? Your CTO probably does not need to be on the first Demo, but instead that could be an opportune time to loop in a Manager or director. Playing the right roles. Solution review. Have an action plan.

Underperforming Technical Team 131

Underperforming Technical Team CTO Hire CTO Coach Technical Review 131

FastSpring

DECEMBER 11, 2020

You need something that makes you think about your digital business in a new way, renews your motivation, and helps you be more innovative. The reason it seems that price is all your customers care about is that you haven’t given them anything else to care about.” – Seth Godin, Entrepreneur, Author and Blogger. Differentiation.

Payment Methods 148

Payment Methods Underperforming Technical Team New CTO Payment Services 148

SaaStr

JULY 10, 2021

Get best price tickets here!!! As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. If I wasn’t at the programming background, probably a CTO was a good idea, but for us it was sales, definitely sales and marketing. It makes sense that that would be the role that comes in as the CTO.

Sales Hiring 258

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 258

ProfitWell

FEBRUARY 14, 2020

These days, every time you look at a pricing page, it seems there are three to five options staring back at you. It’s no secret that tiered plans are rapidly becoming the gold standard of pricing for SaaS. Is there a benefit in returning to the simpler structure of flat rate pricing? What is flat rate pricing?

Pricing 59

Pricing Technical Cofounder Scale New CTO 59

User Pilot

MAY 1, 2024

He worked as a Product Lead at Airbnb for 7 years, where he managed a number of teams, supported strategy for the anti-discrimination team, and built new tools for hosts. Pricing your SaaS product – In this newsletter, Lenny picks the brain of Patrick Campbell (CEO of ProfitWell) regarding how to price your SaaS product , step-by-step.

Underperforming Technical Team 102

Underperforming Technical Team New CTO Interviewing CTO 102

Chart Mogul

JULY 14, 2017

In other words, Freemium leads to a big influx of new accounts, which leads to performance problems, impacting the whole platform (a great way to anger your loyal paying customers!). I quizzed ChartMogul’s CTO on this, as he’s far more qualified on the topic than myself. Your recurring revenue (à la ChartMogul’s new Free plan).

Pricing 53

Pricing SaaS Scale New CTO 53

FastSpring

DECEMBER 22, 2020

With this new investment, we are already increasing our pace of innovation and have a very exciting roadmap of things to come over the next 12 months. We found many new ways to stay connected and have some fun, and it was inspiring to see how well morale has held up in light of the circumstances. We acquired SalesRight.

Payment Methods 129

Payment Methods Payment Services Payment Solutions Payments 129

Sales Hacker

SEPTEMBER 20, 2024

and a New Era in Sales Tech Last week, we unveiled Operator , the first company incubated within GTMfund, alongside the announcement of a $3.6 Mark’s decision to eliminate credits – a disliked industry standard – goes beyond pricing strategy. Arrows – launched brand new CRM Cards for HubSpot.

Technical Review 74

Technical Review Scale Technical Cofounder New CTO 74

ProfitWell

FEBRUARY 4, 2020

RevOps isn’t new—some form of revenue operations has been around for a very long time, it simply lacked a title. When Co-founder and CTO of Chargify , Michael Klett isn’t brewing his own beer, he’s crafting billing experiences. Said hops came from a new cultivar out of the Pacific Northwest called Cascade. Key takeaways.

CTO Hire 98

CTO Hire Sales Hiring New CTO CTO 98

SaaStr

JUNE 26, 2024

Growth is still good for them, but they had no net new customers last quarter. HubSpots NRR has fallen to 100%, so to grow 23%, they must add 23% net new customers. Maybe endless price increases,” Jason says. Are brand-new companies that seem epic with no revenue really worth $1.5B UiPath saw a huge drop of 30%.

CTO Hire 141

CTO Hire AI Venture Capital Sales Hiring 141

OPEXEngine

JANUARY 4, 2022

Consumption pricing –a licensing model where software is sold based on use (actual traffic, transactions, etc.) Subscription-based pricing is dead: Smart SaaS companies are shifting to usage-based models” headlined a recent TechCrunch article. How Usage-Based Pricing Fueled Two 2020 IPOs” led one from Insight Partners.

Pricing 52

Pricing New CTO CTO Metrics 52

Scytale

FEBRUARY 10, 2025

That’s why, to get the most accurate price range, companies must consider the following charges. So naturally, depending on the current state of your ISMS, you may have your work (and pricing) increase. What happens if you add new services or locations? Your ISMS scope may expand and require additional auditing.

Systems Review 52

Systems Review Software Review CTO Hire compliance 52

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 164

Scale Scaling CTO Hire Part-Time VPE 164

Unbounce

MAY 19, 2020

If your message is about additional resources or a pricing change you’ve created to support your target audience, you can create a sticky bar similar to Restaurant365. For instance, here’s an example created by the marketing wizards at Procurify to discuss special pricing, using Unbounce: Image courtesy of Procurify.

New CTO 145

New CTO Branding CTO Social Media 145

SaaStr

APRIL 9, 2019

Quick recap: Keep your pricing simple. And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Take advantage of your VCs connections.

Sales Hiring 136

Sales Hiring Scale CTO Hire Marketing 136

Intercom, Inc.

JANUARY 5, 2022

And then, in the 50s, they introduced this new thing, and there was resistance. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Liam: The whole area is a new space. Adam: The space itself is new, but it’s one that’s been hypothesized for some time. Caught your interest?

Scale 211

Scale Software Review compliance Technical Review 211

Baremetrics

JULY 23, 2020

This trend is being accelerated in regions like the EU and California by new legislation such as GDPR and PECR. How I made it to $1,000 MRR Here are the tactics I used to grow Friendly from a brand new startup to a company that makes over $1,000 in MRR. I see two reasons for this: I hadn't tested the pricing before.

New CTO 87

New CTO Underperforming Technical Team CTO Technical Review 87

Sales Hacker

MAY 5, 2021

Pricing and packaging strategies. Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job.

Scale 121

Scale Technical Cofounder Technical Advisors Sales Hiring 121

FastSpring

FEBRUARY 6, 2025

If you have the CEO, CTO, some executive chat through, here’s the big picture of the company. Why are you looking for a new job? But as from a company standpoint, I don’t necessarily love them and their pricing and lack of customer service. Let’s find a new shirt. Lizzie Mintus (07:58) Yes.

SMB 102

SMB Sales Recruiting Branding Sales Hiring 102

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 263

Payment Methods Merchant Services Scale Payments 263

SaaStr

NOVEMBER 13, 2020

What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? Because, on the one hand it’s exciting, and what I see a lot today is founders often bond with a new partner. If I get picked, do I want the more experienced partner, the new partner?

Sales Recruiting 213

Sales Recruiting Development Team Review Technical Review Sales Hiring 213

Sales Hacker

NOVEMBER 22, 2017

Yes, quotas seem cruel and your pricing strategy doesn’t make sense. With the new year just around the corner, it is high time to re-examine the many excuses sales professionals make (and what to do instead). Consider other approaches such as social selling to find new prospects and grow your pipeline. Our price is too high.

Underperforming Technical Team 99

Underperforming Technical Team Sales CTO Coach New CTO 99

Baremetrics

MARCH 16, 2021

Background In 2017 and 2018, many new blockchain projects started offering their tokens for sale. With this popularization of blockchain came an influx of new users that caused infrastructure issues for websites interacting with the Ethereum blockchain. Table of Contents.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90