SaaStr

APRIL 29, 2025

The ultimate gathering of SaaS and AI leadership is about to happen in San Francisco. 12,000+ SaaS leaders. 12,000+ SaaS leaders. 12,000+ SaaS leaders. It’s days away now! SaaStr Annual + SaaStr AI Summit 2025! Not talking heads. Not theorists. The executives making it happen. 250+ speakers. 100B+ in market cap.

AI Search 162

AI Search AI New CTO Scale 162

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? The Takeaway — There has to be a pathway.

New CTO 312

New CTO Scale Sales Hiring CTO Hire 312

SaaStr

FEBRUARY 25, 2025

Unparalleled Networking Opportunities SaaStr Annual brings together thousands of SaaS, Cloud and AI executives, founders, VCs, and industry leaders under one roof across our 40+ acre campus, May 13-15 in SF Bay! Finding and recruiting top talent is consistently ranked as one of the biggest challenges for growing SaaS companies.

Sales Recruiting 195

Sales Recruiting Scale CTO Hire Sales Hiring 195

SaaStr

MARCH 16, 2022

OpenPhone and AgentSync are two SaaS businesses with very different growth strategies, but the same ultimate goal: to continue selling while simultaneously problem-solving for current customers. tip their toes in new growth strategies. That’s why the two brands are heavily investing in sales and customer success teams as they ?tip

New CTO 246

New CTO CTO Scale Innovation 246

TechEmpower SaaS

JULY 31, 2023

channels (search, social, viral, new media), cost-efficient distribution We often reference Dave’s work when talking to innovators. cto , infotech , innovation , product , project , saas Be sure to check out the entire presentation. Conclusion Startup metrics are an invaluable tool for founders and innovators.

Metrics 390

Metrics Startup Scale New CTO 390

TechEmpower SaaS

MARCH 4, 2024

These advancements allow for a more resilient and responsive supply chain, as well as a manufacturing sector that can swiftly adapt to new challenges and opportunities, thereby driving substantial corporate impact. cto , infotech , innovation , product , project , saas

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

SaaStr

SEPTEMBER 15, 2020

As a growing SaaS company, there is a lot to think about in a day: How is my ARR doing? vary on how they handle sales tax and SaaS. As a SaaS company, you could even get flagged for an audit because of quick growth. SaaS company Basecamp discovered the nee d for these steps firsthand. “ Are we delighting our costumes?

Payment Services 335

Payment Services compliance SaaS Payments Scale 335

SaaStr

JANUARY 4, 2022

Braze is yet another SaaS leader growing even faster past $200m ARR. Dramatically accelerating its new customer count at scale. But the past several quarters Braze has doubled its new customer growth, from 22%-29% to 48% today. A good yardstick for more enterprise-focused SaaS. You should aim for the same. more today.

New CTO 69

New CTO CTO Software Review B2B 69

TechEmpower SaaS

OCTOBER 9, 2023

With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. Beyond merely retrieving relevant information or documents based on a query, LLMs can generate entirely new content or responses tailored to a user's specific request.

AI Search 519

AI Search Artificial Intelligence Generative AI AI 519

SaaStr

JULY 14, 2022

What started as a simple WordPress blog in 2012 has now become the world’s largest community of SaaS executives, founders, and entrepreneurs. And SaaStr Europa brings 2,500+ SaaS execs, founders, and VCs together to Europe every summer. We were the first major SaaS event back in the SF Bay Area. SaaStr is turning 10!

Scale 307

Scale Sales Recruiting CTO Hire New CTO 307

TechEmpower SaaS

SEPTEMBER 25, 2023

New features always require significant rewrites, and consequently a lot of time. cto , infotech , innovation , product , project , saas Developers seem unconcerned about bugs or system downtime. Developers become annoyed at testers for finding bugs. And it never hurts to get an outside opinion !

Underperforming Technical Team 390

Underperforming Technical Team Development Software Review Technical Review 390

TechEmpower SaaS

NOVEMBER 13, 2023

We recently completed a web-based application that uses a unique algorithm to match professionals with new career opportunities. And if this description doesn’t resonate with Mark, he can ask for a new one, while providing feedback. cto , infotech , innovation , product , project , saas

Generative AI 443

Generative AI Artificial Intelligence AI New CTO 443

SaaStr

JULY 31, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 8 Signs a New VP Won’t Work Out. An updated classic SaaStr guide on how to know if that new VP you worked so hard to find, recruit and get on board … is really going to make it. And 3 Things Not to Worry So Much About.

New CTO 300

New CTO CTO SMB Venture Capital 300

SaaStr

NOVEMBER 1, 2023

First off, note that clearly it is possibly to build a huge SaaS company without a traditional co-founder. It’s not the most common path, but now we can see that a number of leaders have done it: Zoom, Zscaler, New Relic, Fastly, Elastic, etc. At the Top SaaS Companies, Founder-CEOs Own ~15% at IPO.

New CTO 272

New CTO CTO SaaS Leadership 272

SaaStr

FEBRUARY 8, 2021

Because as a SaaS founder especially, it can be hard to know. ” — Jason Riedel, founder/CTO of Aspireship. “When on New Year’s Eve, customers kept sending us signed contracts.” I recently asked on Twitter when folks knew their startup had something … great. 20% conversion.

CTO Hire 347

CTO Hire New CTO CTO Healthcare 347

SaaStr

JULY 29, 2020

Juggling People, Processes & Priorities: CTO Leadership Lessons from the Front Lines. How to Design and Build a SaaS Platform Pressure Tested for the Enterprise. The Secrets to Vertical Growth: What It Really Takes to Build a $1B+ SaaS Company. How to Design and Build a SaaS Platform Pressure Tested for the Enterprise.

Technical Cofounder 284

Technical Cofounder Enterprise New CTO CTO 284

TechEmpower SaaS

AUGUST 21, 2023

Common Signs You Need a Technical Review We’ve already mentioned the most common signs that you might need a technical review: Slow or late delivery: “I’ve authorized two new developers, and we’re still behind.” Are you preparing to expand, take your business in a new direction, or take on new partners? And what causes that?

Technical Review 390

Technical Review Software Review Development Team Review Systems Review 390

SaaStr

SEPTEMBER 12, 2021

“Mastermind Masterclass: The SaaS Org Chart by Series with David Sacks” David Sacks, founder of Craft Ventures and Yammer, and ex-COO, leads us on a new Mastermind class on opening day. #2. The Top 10 will change as more folks register, but here’s the leaderboard for now: #1.

Scale 300

Scale New CTO CTO B2C 300

SaaStr

JUNE 6, 2021

There’s so much incredible new content on the SaaStr YouTube Channel and podcast — check it all out here ! And with 20+ sessions from the recent SaaStr Enterprise to dig into alone, as well as an incredible new session with the CEO of Klaviyo. OK — now on to The Top 10. The 10 most watched videos of the week.

New CTO 256

New CTO CTO Cloud Enterprise 256

SaaStr

JULY 13, 2023

It’s too much to learn on the fly for most new VPs of Sales. This isn’t really a thing in SaaS at the moment, so if you can find someone who has been outbound for more than three or four years and you can smell the passion coming out of their pores, give them a path so they know they aren’t stuck with a second tier pack.

CTO Hire 242

CTO Hire Sales Recruiting Sales Hiring Scale 242

TechEmpower SaaS

JULY 24, 2023

The conversations are interesting and varied because they’re about new, exciting, different things. Still, if you’re a business leader and your developers haven’t asked you these questions, look for a Fractional CTO to help navigate the critical early stage of development. Will you need to add arbitrary new pages?

Innovation 780

Innovation Development CTO Hire Technical Review 780

SaaStr

MAY 10, 2023

So we’ve covered HubSpot on our 5 Interesting Learning series more than any other SaaS leader, but it’s for a reason. They’re a barometer of sub-enterprise B2B SaaS in many ways. Combining Strong Growth With A New Level of Efficiency. We all at least sort of know HubSpot. And what’s the latest?

Scale 322

Scale SMB Headcount New CTO 322

SaaStock

MARCH 8, 2019

These 18 women are powerful, relentless and are all making SaaS and tech in general a better place. They have impressive professional achievements, all the way from founding companies through to running international operations across continents all the way to funding the SaaS companies of the future. They are stars in tech in Asia.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

SaaStr

NOVEMBER 18, 2020

Wondering how your SaaS business got slapped with a multi-million dollar sales tax bill from one or multiple states? Probably because you, like so many other SaaS companies out there, didn’t even know you had to collect and remit sales tax. Sales tax laws across the United States are pretty inconsistent, especially for SaaS solutions.

New CTO 227

New CTO SaaS Sales CTO 227

SaaStr

OCTOBER 29, 2021

There, Amplitude has become part of the core product stack for many SaaS and software leaders for product analytics. Some leaders like Slack have seen the same, but most Cloud leaders at scale with high NRR end up getting more and more of their revenue from their existing base, not new customers. 5 Interesting Learnings: #1.

Scale 307

Scale CTO Hire New CTO CTO 307

SaaStr

FEBRUARY 7, 2023

1,000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 1.5 Braindates are 1:1 and small group networking sessions designed for you to share knowledge and network with like-minded SaaS leaders during SaaStr Europa. Straight from a SaaS CCO with Yellow.ai’s CCO with Shekar Murthy, Chief Customer Officer at Yellow.ai

VP of Engineering 293

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 293

SaaStr

JUNE 5, 2019

In SaaS, if we look at the top SaaS companies that have IPO’d, the vast majority still seem to have the founder CEO as CEO. And the few that don’t generally had a founder that decided to bring someone else in themselves (often a CTO type): Salesforce: Yes. New Relic: Yes. The vast majority. Atlassian: Yes. Dropbox: Yes.

New CTO 257

New CTO CTO SaaS 257

SaaStr

JULY 4, 2022

2018’s Top 50 Acquisitions in SaaS. Most surprisingly, my CTO — the most start-up-ey guy I know — is still there. You may be asked to own new stuff beyond just what your company / app does. Dear SaaStr: What’s It Like to Have Your Company Acquired by One of the Tech Giants? It’s a lot of change. The pressure is off.

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SaaS Payments New CTO Payment Solutions Payments 300

SaaStr

JUNE 18, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: About 70% of SaaS Public Companies Are New Versions of Existing Categories of Software (Updated) Growth Slowed Down About 33% On Average For Everyone in Q1 The Top 20 SaaStr Tips to Getting a SaaS Start-Up Going When Should You Add a Second Product?

CTO Hire 246

CTO Hire New CTO CTO Startup 246

SaaStr

JANUARY 22, 2021

What does it mean to make your product the star in your SaaS growth strategy? Ciara Peter (Gainsight VP of Product & Design) and Mickey Alon (CTO & Founder of Gainsight PX) share their practical tips for product leaders looking to achieve business growth. Every year, millions of new products are created and launched.

Scale 284

Scale New CTO CTO Acquisition 284

SaaStr

FEBRUARY 18, 2020

What makes a bad CTO? Is SaaS Sales really that lucrative? As the CEO of a startup, what should I tell my employees who keep asking for raises after they realized we just raised a new round of funding? (74k views). What were the signs you missed before you lost a major customer? (A A classic ) (72k views). 52k views).

Venture Capital 266

Venture Capital New CTO CTO Startup 266

SaaStr

JANUARY 16, 2023

Mike Wiacek, CEO at Stairwell, Mo Jebrini, CTO at Mashvisor, and Michael Ermolenko, CTO at Inworld.ai, discuss with Helene Ambiana, Global SMB and Startups Marketing Director at Google Cloud, how they overcame the hurdles of scaling and reached their goals. . Accordingly, training programs to hone new skills should be introduced. .

Scale 259

Scale CTO Hire Cloud Scaling 259

SaaStr

MAY 19, 2023

It’s a time when SaaS and Cloud spend are also at record highs , and many Cloud leaders are still growing at strong rates … yet many startups have stopped growing at all. What public (and private) SaaS companies are valued at as a multiple of revenue. Another month of progress, another set of new customers, etc.

New CTO 300

New CTO CTO Banking Cloud 300

SaaStr

MAY 3, 2022

Ok we’re all gearing up for 2022 SaaStr Europa in Barcelona — join us there at the beach with 2,500 of your SaaS BFFs on June 7-8! Bonney Pelley, SVP, Strategy + Operations @ New Relic. Elias Torres, CTO @ Drift. But then after that it’s a spring to the 8th ever SaaStr Annual! Michelle Longmire, CEO @ Medable.

New CTO 262

New CTO Scale CTO AWS 262

SaaStr

MARCH 7, 2021

It’s subtle, but in SaaS I’ve learned you under-invest if you have < 50% of your ARR in the bank. 5/ Moving from CTO-led -> VPE-led dev team. But in SaaS also, there’s a more subtle phase transition. This is pretty well understood today, but was fairly new to me. More here. It always works.

Part-Time VPE 293

Part-Time VPE Sales Recruiting Sales Hiring Scale 293

SaaStr

JANUARY 12, 2022

. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. We all know this, but we forget about it, especially when the Hot New Deal and the sales team’s wants and needs consumes all of management’s resources. ” — Ankit Sindhi, Founder, Spurt.

CTO Hire 325

CTO Hire Sales Hiring New CTO CTO 325

SaaStr

FEBRUARY 25, 2020

This post will walk you through what SaaS companies need to know about sales tax compliance, how to know when and from which customers you should collect sales tax, and best of all, how to automate sales tax so you can check “Do something about sales tax” off your to-do list once and for all. Why is sales tax such a pain for SaaS companies?

Merchant Services 202

Merchant Services Technical Review Scale Sales Hiring 202