BetterCloud

FEBRUARY 6, 2025

The rise of SaaS and SaaS sprawl Cheap pricing and user-friendly ordering systems make it incredibly easy for teams to acquire software, often without adequate IT oversight. Key strategies for taming SaaS sprawl With AI becoming more and more prominent, its even more important for IT to keep up with the ever evolving tech stack.

CTO 52

CTO Cost optimization & reporting SaaS Operational efficiency. 52

Payrix

DECEMBER 18, 2024

The world of Embedded Payments saw remarkable developments in 2024, shaping strategies and innovations across the industry. Takeaway #4: Addressing operational complexity Michael emphasized the challenges software companies face in building operational models to support Embedded Payments.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

USIO

JUNE 3, 2024

In the dynamic world of Software as a Service (SaaS), staying ahead of the curve means continuously evolving and integrating new functionalities that enhance user experience and streamline business operations. As a SaaS CEO, understanding and implementing integrated payments can be a game-changer for your business.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

BetterCloud

MARCH 24, 2025

With just about every company now running on SaaS, managing software applications has evolved from simple license tracking to a complex orchestration of integrations, performance monitoring, security, and cost optimization. This guide is designed to cut through the noise and provide you with actionable strategies to tame the SaaS chaos.

Management 52

Management Technical Review SaaS Cost optimization & reporting 52

Subscription Flow

OCTOBER 10, 2024

If your SaaS business’s customer base is rapidly growing, you would require a more scalable billing platform to handle high volumes of transactions for you. A system which supports recurring subscriptions, and advanced pricing strategies. On the other hand, modern cloud-based billing systems are easy on the pocket, and more efficient.

Payment Solutions 105

Payment Solutions Payment Services Systems Review SaaS Payments 105

Payrix

APRIL 24, 2024

Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. Andy suggests that there is an immediate and discernible value-add for software companies to embed payments as a means for retention of SaaS revenue. Did you miss Parts 1-3?

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

Intercom, Inc.

DECEMBER 2, 2019

Although it may seem like a no-brainer for businesses to offer customer support in multiple languages, in a recent survey we found that the vast majority of businesses struggle to implement an effective multilingual support strategy. We surveyed 170 non-native English speaking SaaS customers, and 135 support team leads to learn more.

Scale 209

Scale Outsourcing Services Scaling Technical Review 209

BetterCloud

DECEMBER 13, 2022

This post is an excerpt from our guide: “ 10x Your IT Operational Efficiency: A CIO’s Guide to IT Automation.”. CIOs are being asked to accelerate time to value on these new investments, which include SaaS and other cloud-based services. Lately, it seems like the only constant for IT is change. Download the Guide.

Operational efficiency. 52

Operational efficiency. Headcount Cloud Technology 52

SaaStr

FEBRUARY 28, 2023

PST for those of you who want to connect with SaaS experts. So when doubling revenue and growth becomes more uncertain, they’ll be focused on their bottom line on cost savings and operational efficiency. Even with the best strategy and the best intention, you can anticipate getting blocked in certain ways.

Sales 261

Sales Management Operational efficiency. Forecasting 261

SaaStr

FEBRUARY 21, 2024

Welcome to the latest installment of our “ What’s New ” series where SaaStr founder and CEO Jason Lemkin sits down with some of the top leaders and founders in SaaS and Cloud to discuss What’s New and what should be top of mind for fellow founders. Pick your strategies, invest in them, and start tiering. It won’t work.

AWS 279

AWS Scale Sales Hiring Marketing 279

CloudGeometry

FEBRUARY 7, 2022

2020 left no doubt: the growth of cloud computing is firmly grounded in the SaaS business model. Investors like Bessemer have bet and made billions on the SaaS trajectory. Done right, multi-tenancy through tenant isolation delivers benefits to both you as a SaaS vendor and to your customers.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

BetterCloud

APRIL 3, 2025

Why reclaim software licenses Reclaiming unused software licenses may help you hit your annual goal of cutting software spend by a certain percentage as well as a multitude of other benefits that directly impact your organizations financial health and operational efficiency.

Software Review 52

Software Review Software Technical Review compliance 52

Stax

JUNE 20, 2024

The SaaS space is one of the most dynamic industries out there, which is why smart comapnies team up with strategic partners to drive growth and innovation. Enter ISVs, which play a crucial role in enhancing and extending the capabilities of SaaS solutions. Participating in ISV partner programs offers several advantages.

SaaS Payments 88

SaaS Payments Payment Services Payments Stax 88

Stax

MARCH 27, 2025

For example, SaaS companies use this to efficiently and easily manage customer subscriptions. Understanding the difference helps you pick the best payment strategy. Businesses can maximize their operational efficiency by using a combination of ACH and other EFT transactions. Contact us

Payment Methods 88

Payment Methods Payment Services Merchant Services SaaS Payments 88

Payrix

APRIL 2, 2024

A comprehensive Embedded Payments strategy isn’t complete without value added services. In our continued conversation with Andy Meadows, the Head of Partner Success Managment at Payrix, about how to build an Embedded Payments strategy, we explore the significance of value added services. Did you miss Part 1 and Part 2?

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

SaaStr

MARCH 7, 2023

A Look Back At 2022 Performance ICONIQ Growth leverages quarterly operating and financial data from 92 enterprise SaaS companies. This is why there’s no one-size-fits-all advice for scaling efficiently because every company is different. It was a tough growth environment, but it feels like it’s changing in 2023.

Outsourcing Services 176

Outsourcing Services Scaling Venture Capital Forecasting 176

FastSpring

JULY 16, 2019

One of the best ways to reduce costs and decrease time-to-market is to use a SaaS-friendly billing system. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system.

Payment Methods 94

Payment Methods Payments SaaS Payments Payment Services 94

User Pilot

JULY 22, 2024

In a fast-paced industry like SaaS, leveraging business analytics effectively can be the key to staying competitive and driving product growth. Business analytics offers invaluable insights that help SaaS companies optimize operations, enhance customer experiences, and make data-driven decisions.

Business 104

Business SaaS Machine Learning Artificial Intelligence 104

Scytale

JUNE 25, 2024

Developed by the AICPA, especially for service organizations, this reporting framework allows SaaS companies to verify that they meet what is considered peak-quality data security standards. Infrastructure : Establishing and maintaining secure infrastructure to support the SaaS offering, including networks, servers, and databases.

Outsourcing Services 98

Outsourcing Services Startup Technical Advisors Technical Review 98

Payrix

APRIL 10, 2024

User experience has become a cornerstone in shaping the world of SaaS. This combination allows you to provide your customers with new payment services built right into the platform they know and love with ease. SaaS success today is about more than just addressing your customers current needs.

Merchant Services 130

Merchant Services Payment Services SaaS Payments Payments 130

User Pilot

DECEMBER 10, 2023

Revenue run rate (RRR) is one of the simplest metrics for developing a sound business strategy. When used right, it helps SaaS companies analyze and understand their current performance and forecast annualized revenue. RRR operates on the assumption that recurring revenue will continue to be generated at the same rate.

Revenue 104

Revenue Scale SaaS Forecasting 104

User Pilot

JUNE 21, 2024

The acquisition aligns with SAP’s strategy to streamline offerings. Integrating WalkMe can lead to increased customer retention through better user experiences, revenue growth from enhanced offerings, broader market reach, and greater operational efficiency. To create a comprehensive digital adoption and training solution.

Business 103

Business Automotive Acquisition Operational efficiency. 103

User Pilot

MAY 5, 2023

5 best practices to enhance self-service customer experience Self-service can reduce online support costs, increase operational efficiency, and boost customer satisfaction. Best examples to improve your customer self-service strategy Not all self-service solutions are created equal. Zendesk’s forum.

SaaS 98

SaaS AI Onboarding Machine Learning 98

Navint

FEBRUARY 26, 2020

“At Navint we’re seeing significant demand for a solution that simplifies the connection and integration between applications across the entire lead-to-revenue lifecycle,” said Sean Joyce, Senior Vice President, Strategy and Technology, Navint. Alameda, Calif., and West Henrietta, NY, Feb. ” About Jitterbit, Inc.

Revenue 85

Revenue Operational efficiency. Enterprise Finance 85

Panintelligence

JUNE 21, 2024

By focusing on empirical data rather than intuition or guesswork, organizations can enhance their decision-making processes, optimize operations, and improve overall performance. The importance of data driven analytics in SaaS In the competitive landscape of SaaS, leveraging data-driven analytics is no longer optional.

Data 52

Data SaaS Operational efficiency. Healthcare 52

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. This episode is sponsored by Linode. Transcript of Episode 359: Matt Garratt: Thank you.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

Panintelligence

JUNE 20, 2024

One effective strategy is the integration of advanced analytics into their software products. In this blog, we explore white label analytics, its benefits, and why it is a necessity for SaaS businesses. This approach allows SaaS businesses to offer advanced analytics capabilities without the need to develop these features in-house.

SaaS 59

SaaS Business Technical Review Operational efficiency. 59

User Pilot

FEBRUARY 4, 2023

Need an example of strategic initiatives so you can implement them in your SaaS business? In this article, we dive deep into strategic initiatives, their purposes and types, and how you can use them to improve your SaaS business. They help you make the most efficient use of your resources by prioritizing the most impactful initiatives.

Development 98

Development Scale Retention Onboarding 98

SaaS Metrics

SEPTEMBER 4, 2020

Dedication to a great customer experience is the key to business success, but you also need the right strategy, tools and operational efficiency to make that happen. Every business is unique and has to come up with a unique combination of these to achieve success.

Operational efficiency. 85

Operational efficiency. Strategy Business 85

How To Buy Saas

APRIL 9, 2024

The SaaS industry is evolving. As per a source , the SaaS market was at 197 billion US dollars in 2023, which is expected to reach 232 billion US dollars in 2024. SaaS is growing rapidly because of its ease of use, security, simplicity, and widespread connectivity. It has resulted in the emergence of vertical SaaS solutions.

Artificial Intelligence 52

Artificial Intelligence Innovation Software Review Technical Review 52

User Pilot

MAY 8, 2024

We also share 13 strategies to help you cater to various needs. Tips and strategies that can help you satisfy customer needs include: Prioritize essential customer needs using techniques like Kano or MoSCoW. For example, a company may seek a cybersecurity solution to ensure the safety of its operations and customer data.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

User Pilot

JULY 17, 2024

The right persona examples can help you guide effective product strategies, ensuring that your offerings meet the needs and expectations of your users. Buyer persona : Helps create targeted marketing and sales strategies by focusing on the decision-makers in large enterprises. So how do you get started? What is a persona?

Technical Review 105

Technical Review Software Review Market Research Interviewing 105

ChurnZero

OCTOBER 1, 2024

As it turns out, using AI for customer success operations by leveraging its research and analytical capabilities can yield equally impressive results. ChurnZero’s You Mon Tsang says that while AI’s speed and “wow” factor are impressive, its real value in SaaS comes from applying it to existing workflows to solve ambitious challenges.

AI Search 52

AI Search AI Customer Success Strategy 52

ChurnZero

DECEMBER 1, 2023

The essential handbook for building the modern customer success program Are you ready to elevate your SaaS business with a robust customer success program? Dive into “the ultimate guide to customer success in SaaS” and gain the insights and strategies you need to create a high-performing customer success team.

Customer Success 52

Customer Success SaaS Compensation Operational efficiency. 52

ChurnZero

JUNE 12, 2020

As Customer Success teams continue to mature, and their need to scale and automate grows , having their own operations roles will become evermore essential and prevalent. Why You Need Operations to Scale. Poor strategy, organization, and execution hurt your productivity and therefore your scalability.

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

Valuize Consulting

SEPTEMBER 23, 2024

The digital world of B2B SaaS is evolving, and with it, the expectations on software providers. For B2B SaaS companies, this means charging based on measurable outcomessuch as increased revenue, cost savings, or operational efficiencies. Defining Outcome-Based Pricing in B2B SaaS?

Payments 52

Payments SaaS Payments B2B Pricing 52

Valuize Consulting

SEPTEMBER 23, 2024

The digital world of B2B SaaS is evolving, and with it, the expectations on software providers. For B2B SaaS companies, this means charging based on measurable outcomes—such as increased revenue, cost savings, or operational efficiencies. Defining Outcome-Based Pricing in B2B SaaS?

Payments 52

Payments SaaS Payments B2B Pricing 52