Baremetrics

APRIL 6, 2021

An in-depth study on everything you need to know about subscription marketing, and how Baremetrics features are designed to help you navigate the subscription economy. For marketing a subscription business, it’s critical to find loyal new customers and reduce churn. 1 What is Subscription Marketing? Table of Contents.

Payment Features 59

Payment Features Subscription Marketing SaaS Payments 59

Stax

APRIL 18, 2024

TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers. SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. Learn More What are ISVs? What are SaaS companies?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

BetterCloud

MARCH 17, 2025

You likely already have a laundry list of SaaS subscriptions that have been around the company longer than you have. Are you using too much or too little of your budget on these subscriptions? Evaluate vendors based on their security posture, scalability, integration capabilities, and customer support. CRM, project management).

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Practical Advice on SaaS marketing

AUGUST 17, 2010

An important part of the job, after all, is about keeping customers satisfied so that they renew at the end of their subscription term. The "Vice President of Product Development" role could be re-labeled as the "VP of User Experience." SaaS customers aren't buying just product features.

VP of Engineering 100

VP of Engineering Sales Hiring SaaS Outsourced Development 100

FastSpring

JANUARY 8, 2019

Refers to the ability of a recurring billing solution to manage the process and communication surrounding expired payments, failed payments, and renewals. FastSpring’s platform features Dunning Management tools that help sellers send automatic notifications to buyers regarding recurring payment issues. FastSpring.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

User Pilot

APRIL 29, 2024

A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. The renewal rate is calculated as the number of customers who renew their subscription divided by the total number of customers up for renewal at any given period.

SaaS Payments 102

SaaS Payments Business SaaS Payment Solutions 102

User Pilot

SEPTEMBER 7, 2023

At the very least, a journey map will help you easily analyze and make data-driven decisions to improve the user experience. Decision: The customer makes a buying decision, either opting for a paid subscription or becoming an active user of the freemium version. Customer activation happens here.

B2B 105

B2B SaaS User Experience Retention 105

Chargify

MARCH 25, 2019

Recurring subscriptions are becoming the norm in the business world, and for good reason. Subscription services give the end user control over costs and employee access, without the cumbersome contracts. But some software-as-a-service (SaaS) companies struggle with how to sell subscriptions.

SaaS Payments 54

SaaS Payments Payment Methods Payment Features Subscription 54

User Pilot

MARCH 9, 2023

The key causes of customer churn are poor customer support , buggy product, wrong product-market fit, bad user experience, poor onboarding process, high pricing, and long time-to-value. Bad customer support: One bad experience with your customer support team can push customers to consider leaving your product.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Payments Payment Solutions Payment Services 98

Stax

JANUARY 29, 2024

Innovative ISVs and SaaS companies know that one of the best ways to provide value to merchants—while improving your bottom line—is to provide integrated payments. For example, if you’re an invoicing software provider that lets SMBs manage their billing, then it makes sense to add payment processing tools to your platform.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

User Pilot

NOVEMBER 29, 2023

Developing strategies to reduce churn and increase customer lifetime value. This means the retention specialist needs to develop and implement solutions based on feedback to retain customers. Monthly recurring revenue : Calculates the revenue you expect to generate every month from active subscriptions.

Retention 105

Retention Customer Lifetime Value Churn Outsourced Development 105

Natalia Luneva

APRIL 24, 2025

API Documentation and Developer Support Stripe Connect is known for its detailed API documentation and strong developer support, making integration easy. Developers can access a range of functionalities, from basic payments to complex tasks like multi-party transactions.

Stripe Connect 40

Stripe Connect Merchant Services Payment Services Payments 40

User Pilot

APRIL 30, 2024

In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. This means non-technical team members can build interactive product experiences without further installing any scripts or waiting for developer help.

Software Review 102

Software Review Systems Review Technical Review Onboarding 102

User Pilot

FEBRUARY 4, 2022

SaaS sales compensation tends to be higher when targeting enterprise customers since it takes longer to close deals and each contract brings in more annual recurring revenue ARR for the company. The SaaS sales process encompasses the various stages of selling web-based software solutions either to new customers or existing users.

SaaS Payments 98

SaaS Payments Scale Payment Services Payment Solutions 98

User Pilot

JULY 27, 2023

Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. It can be quantified by factors like lines of code written per developer, number of features implemented per sprint, or time taken to resolve issues.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

ProfitWell

NOVEMBER 15, 2019

Your subscription company should run like a well-oiled machine. Retain subscribed customers: Unlike other businesses, SaaS businesses rely on customers paying monthly or yearly for their subscription. The mobile app allows you to reconcile, send invoices, or create expense claims on-the-go. SaaS companies need tools that: 1.

Retention 56

Retention Pricing Payment Methods SaaS Payments 56

Sales Hacker

NOVEMBER 16, 2021

It combines B2B data, data outsourcing, and robotic process automation, to increase qualified leads exponentially. It does this by allowing users to use the web to source new contacts, update existing connections, and find account data and signals in real-time. Price: Subscriptions start at $208 per month, excluding any ad budget.

Scale 127

Scale Outsourcing Services Machine Learning Artificial Intelligence 127

User Pilot

MAY 1, 2024

Enterprise : The Enterprise plan uses custom pricing and includes all the features from Starter + Growth plus custom roles/permissions, access to premium integrations , priority support, custom contract, SLA, SAML SSO, activity logs, security audit, and compliance (SOC 2/GDPR). Omnichannel messaging campaigns. Source: Kangaroo.

Engagement 105

Engagement Social Media Artificial Intelligence AI 105

User Pilot

MARCH 25, 2024

Let me explain: In SaaS, you pour lots of cash into product development upfront. The metric is used by companies with quarterly or yearly subscription plans. ARR is calculated by adding all recurring revenue from subscriptions as well as add-ons and upgrades. The actual prices are just the tip of the iceberg.

SaaS 105

SaaS Customer Lifetime Value Acquisition Churn 105

Totango

JULY 18, 2018

From onboarding challenges, to user experience difficulties, to product misfires, the Customer Support or Customer Service agent is often the customer’s “first responder.”. The rise of recurring revenue business models. Everything from software applications to the entire infrastructure stack is available on a subscription basis.

Customer Support 57

Customer Support Customer Success Retention Underperforming Technical Team 57

User Pilot

APRIL 29, 2021

A majority of consumers experience that same lack of introduction during SaaS onboarding. That’s why KBCM reports that nearly 20% of SaaS companies have an average contract length of less than one year. Other software requires direct integrations and developer participation to create more complex product experiences.

Software Review 52

Software Review Onboarding Software SaaS 52

User Pilot

MARCH 16, 2024

Below is a range of features that are accessible for use when creating product tours with Chameleon: Partially no-code editor : Product tour software with little development support is essential. Here is how: Targeted Onboarding Tours : Chameleon allows you to create interactive, step-by-step tours that guide new users through your product.

Software Review 52

Software Review Onboarding Technical Review AI Search 52

Point Nine Land

JUNE 22, 2023

SaaS companies in particular have high gross margins (no IT admin) and recurring revenues (subscriptions), a combination which means they can re-invest a substantial piece of their revenue into (hopefully) predictable growth. These teams have special development flows, security concerns, observability needs, etc.

Outsourcing Services 59

Outsourcing Services Underperforming Technical Team Outsourced Development Wireless 59

User Pilot

OCTOBER 30, 2023

And the content of the message can vary depending on the intended purpose, such as informing users about new features or updates, promoting products or services, providing support or assistance, or requesting feedback.In-app Corporate : Subscriptions on the Corporate plan start at $999/month. Language localization.

Software Review 52

Software Review AI Search Underperforming Technical Team AI 52

User Pilot

OCTOBER 30, 2023

Advanced A/B testing : Drive continuous improvement of in-app messages and define the ideal user experience with precise A/B testing. Rate limiting : No user wants to be overwhelmed with multiple product tours, in-app messages, and tasks. Chameleon pricing Chameleon’s pricing is based on your product’s monthly users.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

User Pilot

OCTOBER 30, 2023

And the content of the message can vary depending on the intended purpose, such as informing users about new features or updates, promoting products or services, providing support or assistance, or requesting feedback. Rate limiting: No user wants to be overwhelmed with multiple product tours, in-app messages, and tasks.

Software Review 52

Software Review Technical Review Onboarding Underperforming Technical Team 52

User Pilot

NOVEMBER 25, 2023

The Effort Analysis feature helps you quantify user friction and make immediate fixes to improve the user experience. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Segmenting on Heap. Amplitude pricing plans.

Retention 85

Retention Software Review Technical Review Scale 85

User Pilot

SEPTEMBER 22, 2023

Despite its strong performance when it comes to creating personalized and highly customized user experiences, Chameleon is not the most competitive tool when compared to similar products. Let’s say you want to set up a UI pattern to remind users to renew their subscriptions.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

MAY 12, 2024

Insights from Heap help you dig deeper into the paths users take when navigating your product and identify precise points of friction. Plus, the platform uses sophisticated data science capabilities to help you make better-informed, data-driven decisions to improve user experience. But it isn’t without flaws.

Technical Review 52

Technical Review Software Review SaaS Underperforming Technical Team 52

User Pilot

NOVEMBER 28, 2023

TL;DR Product analytics studies user interactions with a product or service, allowing product teams to monitor, evaluate, and assess data related to customer engagement and behavior. This information is used by teams to optimize their product or service to improve user experience. Its main focus is on subscription analytics.

Payments 52

Payments Payment Solutions SaaS Payments Payment Methods 52

User Pilot

MAY 12, 2024

You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences. Userflow is a user onboarding solution centered around building in-app flows and guides quickly and seamlessly. What are the main use cases for Userlane? Pros of Userlane?

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

MAY 12, 2024

Those developing software for mobile devices or cross-platform use should look for alternatives with mobile support (such as the aforementioned Smartlook). Here are the top Hotjar alternatives you can consider: Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

SaaS 52

SaaS Software Review Scale Underperforming Technical Team 52

User Pilot

OCTOBER 30, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

MARCH 16, 2024

Below is a range of features that are accessible for use when creating product tours with Chameleon: Partially no-code editor : Product tour software with little development support is essential. Here is how: Targeted Onboarding Tours : Chameleon allows you to create interactive, step-by-step tours that guide new users through your product.

Software Review 52

Software Review Technical Review Onboarding Scale 52

User Pilot

OCTOBER 30, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

User Pilot

MAY 12, 2024

With Userpilot, you’ll be able to track both product usage and user behavior to get a holistic view of how customers use your product — which will guide future development, improve the user experience, and inform your growth efforts. Interested in driving product growth without coding? Book a demo to see how we can help!

Software Review 52

Software Review SaaS Onboarding Technical Review 52

User Pilot

MAY 26, 2024

Those on the Basic version of UserGuiding will only be able to have one survey active at a time which means you won’t be able to have multiple single-purpose surveys in your app, unless you upgrade your subscription. Corporate : Subscriptions on the Corporate plan start at $999/month. Features include: Removal of UserGuiding branding.

Software Review 52

Software Review Underperforming Technical Team Onboarding Pricing 52