SaaStr

APRIL 28, 2025

The SaaStr AI is already one release away from being able to automatically send contracts for simple sponsorship deals rather than just connecting prospects with sales reps. This will accelerate the PLG (Product-Led Growth) trend even for complex enterprise software. The AI needs clear rules about what it can offer.

AI 235

AI Underperforming Technical Team Sales Technical Review 235

Payrix

FEBRUARY 4, 2025

Interested in learning more about software-led payments or joining the current Embedded Payments conversations in your organization? Terms related to integrated payment technology Application programming interface (API) A set of routines, protocols, and tools that are used for building software applications.

Payment Services 147

Payment Services Merchant Services Payment Solutions Payment Methods 147

TechEmpower SaaS

MARCH 4, 2024

TechEmpower has been instrumental in developing chatbots like these, utilizing generative AI to sift through internal documents and user manuals, enabling them to provide precise answers to customer service questions. Overall, generative AI is a transformative asset in the software engineering lifecycle, from conception to deployment.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

SaaStr

APRIL 15, 2025

With 17 years of venture capital experience, Ethan began his career in consumer investing before pivoting to B2B, where he developed particular expertise in developer platforms and B2B software. Focus on the right metrics : Be transparent about your key metrics rather than relying on vanity numbers.

Technical Review 163

Technical Review Venture Capital Outsourced Development ChatGPT 163

SaaStr

MARCH 31, 2021

UiPath is one of the most amazing not-really-an-overnight success stories in Cloud, SaaS and software. It was founded way back in 2005 as an outsourcing company, then developed Windows software to automate scripts and more, and turned this into a powerhouse for automating complex functions integrating Cloud and on-prem.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

Payrix

JANUARY 28, 2025

In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. remains the largest interchange and software market, Matt predicts a loosening of regulatory constraints.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

Tom Tunguz

MARCH 31, 2022

There are roughly 27m software developers in the world. Every quarter, RedMonk publishes a chart of the most popular developer languages. The two most popular languages for authoring smart contracts are Solidity for Ethereum and Rust for Solana and Cosmos, circled in red. developers - about 61%. Crypto is young.

Engineering 363

Engineering Outsourced Development Marketing Software Development 363

Neil Patel

OCTOBER 13, 2020

But the answer more and more business owners are turning to is a simple one: outsourcing. Outsourcing is giving your work to someone else outside of your main business. You could even outsource by shipping a business process like manufacturing overseas. Understand Why You Want to Outsource. Make a List of Common Tasks.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring Technical Review 141

Tom Tunguz

OCTOBER 19, 2023

Core Eng Data Eng Products Data Products Microservices Data Mesh Service Level Agreements Data Contracts Access Control Data Security Observability Data Observability This convergence signals how far data teams have evolved into core engineering teams. They are central to product development & operations in technology companies.

Software Engineering 209

Software Engineering Engineering AI Data 209

SaaStr

OCTOBER 24, 2022

Developers act, think, and behave differently than your average customer. As an API-first company, WorkOS focuses on selling primarily to developers. Doing Business with Developers. Developers haven’t typically been the buyers in enterprise software, so why should you build for developers?

Outsourced Development 215

Outsourced Development Underperforming Technical Team Development Part-Time VPE 215

Tom Tunguz

JUNE 22, 2022

The Analytics systems power Segmentation software. Once a marketer has understood the customer types, Segmentation software clusters users into different groups, some subset of which will receive Campaigns. Ad Networks educate users about new projects while providing revenue to Publishers, application developers and content publishers.

Blockchain 355

Blockchain Marketing Advertising Government 355

Tom Tunguz

SEPTEMBER 19, 2021

GitLab is the first fully remote software company to go public. More than 2000 employees work all over the world and have collaborated to build a massive software business. GitLab provides a suite of DevOps tools that enable engineering teams to build and deploy software, and then secure it. Revenue, $M. Revenue Growth. -.

Metrics 315

Metrics Outsourced Development Scale Cloud 315

Intercom, Inc.

APRIL 19, 2018

Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Tom Tunguz

MARCH 24, 2020

The corollary to working online will be software to improve collaboration for distributed teams. In tandem, security software spend is sure to grow. I wonder if we will get to a point where we are routinely selling and deploying costly and complicated enterprise software entirely remotely. Could we do it at $500k or $5M?

Software Review 361

Software Review Technical Review Entertainment Outsourced Development 361

Tom Tunguz

JULY 8, 2021

In the language of the land, the protocol is often called a smart contract. Smart contracts are open-source. Each has its own strengths and weaknesses that span attributes like speed, privacy, cost to write transactions, and developer friendliness. Software vendors - a software ecosystem is blossoming around crypto.

Outsourced Development 267

Outsourced Development Marketplace as a Service Banking Construction 267

Tom Tunguz

AUGUST 26, 2020

Today, the company is a massively successful SaaS business and another example of the flywheel business model that creates demand at the individual user and leverages that interest to sell department and company-wide contracts. Asana records a contract size advantage of about 44%, with an ACV of $2165. per month on average. SmartSheet.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

SaaStr

APRIL 18, 2023

Many startups don’t start off with particularly amazing software. You can outsource development. They are just all-in, 100% committed, and work harder, sell harder, and importantly, hire better than the rest. Amazing Technology? See Airbnb and 100s of others. First to Market? Of course not. More on that here.

Outsourcing Services 290

Outsourcing Services Startup Outsourced Development Technology 290

SaaStr

MARCH 30, 2023

PSG is a growth equity firm that partners with software and technology-enabled service companies to help them navigate transformational growth, capitalize on strategic opportunities and build strong teams. RapidAPI is the world’s largest API Hub where millions of developers find and connect to tens of thousands of public APIs.

Outsourced Development 277

Outsourced Development Acquisition B2B Pricing 277

SaaStr

JUNE 29, 2023

Software that is difficult or time-consuming to remove is more likely to be purchased and renewed. Oates explains, “Software that supports critical infrastructure will continue to be purchased and renewed, year-over-year.” As a result, we’re seeing SaaS companies develop new pricing strategies.” Why is this?

VP of Engineering 299

VP of Engineering Trends Cybersecurity Sales Hiring 299

SaaStr

FEBRUARY 7, 2023

with Peter Fernandez, COO & Co-Founder at Sirius Support Innovative businesses, investing, m&a and meeting great people with Paul Evans, EGM, Corporate Development at Xero SaaS distribution for SMBs in the African continent with Karan Bathija, VP, Customer Success at Terragon Limited PLUS 13 more Braindates that are ALREADY FULL!

VP of Engineering 299

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 299

Tom Tunguz

MARCH 1, 2021

A company with this architecture will map out the customer journey sufficiently well to develop proxy metrics , leading indicators of customer behavior. A data scientist might develop a churn prediction algorithm. Data like customer contracts, contact history, event attendance, product usage. Should a sales person call them?

Data 363

Data Machine Learning Artificial Intelligence SaaS 363

Tom Tunguz

MAY 5, 2022

If customers cut their software spend, startups should expect a harsher climate. According to their math, IT budgets will increase 4% and software budgets will grow 9.8%, the fastest of any segment. Rather than reading these reports, startups ought to perk up their ears to the echoes of budget contraction within their customer bases.

Outsourced Development 301

Outsourced Development Forecasting Startup Acquisition 301

SaaStr

AUGUST 2, 2021

But developing solid partnerships takes vision, grit, time and patience. ServiceNow is a workflow, low-code/no-code software company with over 1500 partners worldwide. Service Providers: Many customers want to outsource specific work and services, so these partners operate in these spaces and can handle what’s needed.

Outsourcing Services 291

Outsourcing Services Scale Scaling Outsourced Development 291

SaaStr

MARCH 24, 2021

Sales terminology might feel unfamiliar, but the beautiful thing about using sales customer relationship management (CRM) software is that it provides a common structure for a sales process. Sales CRM — Software used to streamline pipeline management and safely store customer information, communicate with prospects, and drive more sales.

Sales Hiring 322

Sales Hiring Startup Sales Outsourced Development 322

SaaStr

OCTOBER 29, 2021

Amplitude is a quiet Cloud leader that you might not have heard of — unless you are building software. There, Amplitude has become part of the core product stack for many SaaS and software leaders for product analytics. Strong, but not at crazy levels of some developer apps. 5 Interesting Learnings: #1.

Scale 313

Scale CTO Hire New CTO CTO 313

Clouded Judgement

JULY 16, 2024

We can expect the company to start trading on the public markets next Wednesday Subscribe now OneStream Overview From the S1 - “OneStream delivers a unified, AI-enabled and extensible software platform—the Digital Finance Cloud—that modernizes and increases the strategic impact of the Office of the CFO.

Benchmarks 295

Benchmarks Data Machine Learning Artificial Intelligence 295

Sales Hacker

SEPTEMBER 17, 2024

Austin Hay is the Co-Founder of Clarify, a new intelligent CRM built as a platform that developers love. Discussed in this Episode: The current state of MarTech and RevTech, and why we’re headed for a “great contraction” after years of expansion.

Outsourced Development 125

Outsourced Development Startup Technology Branding 125

SaaStr

MAY 4, 2022

As your business grows in complexity, these drags on your infrastructure can impact your product development. The internet economy is expected to double from 2019 to 2023—and that’s after the cost of software tools to run your business has collapsed, from $4M in 2011 to a paltry $4000 today. The explosion of low and no-code solutions.

Payment Features 262

Payment Features Payment Services Outsourcing Services Payment Solutions 262

Tom Tunguz

MARCH 9, 2022

The y-axis spans the average contract value (ACV) from $1k to 150k+. Self-serve small ACV companies have developed the hybrid CSAM role ( customer success account managers). The chart above is my mental model for modern customer success teams. This is the classical customer success team structure.

Customer Success 336

Customer Success Outsourced Development Technical Support Startup 336

SaaStr

OCTOBER 14, 2021

And the engine really never stopped running, evolving into a dominant DevOps Platform for software development. We’re getting used to seeing these super-high NRR numbers from the top developer-focused leaders, in many cases because utility pricing often encourages it (see also Datadog, Twilio, etc).

Outsourced Development 67

Outsourced Development Software Development Innovation Cloud 67

SaaStr

APRIL 9, 2024

This platform lets you do all model training, development, deployment, prompt-tuning, and fine-tuning. Going Higher Up the Stack It’s crucial that you’ve got several different software development kits and APIs that help you embed that AI into specific applications, products, and solutions.

AI 302

AI Outsourcing Services Outsourced Development Government 302

SaaStr

JULY 15, 2022

But I almost never see mediocre outsource SEO really work for B2B. For example, I was the lowest ranked of those senior VPs at Adobe, but I still had four to $500,000 a year that I could spend on extra stuff, extra software, that I needed to make my department work well, all the other VPs had more in their slash budgets.

Scale 299

Scale Outsourcing Services Sales Hiring VP of Engineering 299

USIO

JUNE 28, 2024

Competitive Rates and Flexible Contracts: Benefit from Usio competitive pricing and avoid long-term commitments. to empower their users with a secure and efficient payment solution,” said Chris Ross, Director, Partner Development at Usio. Learn more at [link] Contact: Chris Ross – Usio Director of Partner Development E.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

Tom Tunguz

JUNE 27, 2024

Most leaders wants to inject AI into their business to develop a competitive advantage. Master service agreements (MSAs) are the contracts that dictate terms of service, data privacy, & service levels between a buyer & a vendor. What training data is used that might subject the software buyer to future legal action?

AI 235

AI Outsourced Development compliance Innovation 235

Intercom, Inc.

NOVEMBER 3, 2022

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. “It’s a critical task within the function, and somebody had to build something simpler, smarter, and fairer” Then, I was tasked with running an RFP process to find software to solve this problem.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

SaaStr

NOVEMBER 3, 2022

Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use. Maast offers payments, banking, lending and more as features in software provider’s platforms – with one relationship, contract and integration.

Payments 265

Payments Payment Services GCP(Google Cloud Platform) Payment Solutions 265

Tom Tunguz

MARCH 27, 2022

For example, users burn tokens to execute a smart contract. Public software median inflation rate rests at 5% annually, including shares for new employees, retention grants for current employees and primary stock sales in the public market to raise cash. allocations across community, investors, validators, and developer incentives.

Startup 319

Startup Sales Hiring Government Outsourced Development 319