SaaStr

FEBRUARY 10, 2025

Despite initial success reaching $2 million in annual recurring revenue (ARR), the company faced several significant challenges: The sales technology market was highly competitive, with numerous established players vying for market share.

Scale 165

Scale Scaling Outsourced Development Sales 165

Neil Patel

OCTOBER 20, 2020

The best HR outsourcing services exist to make your life easier. How to choose the best HR outsourcing service for you. There are countless different HR outsourcing services to choose from. As such, different HR outsourcing companies specialize in different things and offer services targeted to a specific type of customer.

Outsourcing Services 118

Outsourcing Services Outsourced Development Sales Recruiting Sales Hiring 118

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Basic technology execution is becoming easier too. are making it easier and faster for software developers to develop complex software applications atop this infrastructure.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Clouded Judgement

AUGUST 16, 2024

Today, IT budgets are roughly broken down into: ~50% headcount / personnel, ~25% software, ~15% hardware, and ~10% outsourcing / consultants. As software grows as a percentage, I think we see headcount / outsourcing shrinking. Let’s discuss why this matters. Consider a hypothetical budget scenario.

Outsourcing Services 274

Outsourcing Services Cloud Software Outsourced Development 274

SaaStr

FEBRUARY 7, 2023

Tips: to manage OKRs, and KPIs with ease with Kashinath Kadaba Shrish, Cofounder & CTO at Fitbots Leveraging new age AI technologies(GPT and NLP) to increase Organic Traffic using Scalenut with Saurabh Wadhawan, CoFounder at Scalenut What are the best marketing channels for SaaS B2B businesses?

VP of Engineering 298

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 298

Tom Tunguz

DECEMBER 31, 2022

With fewer than 100 accounts willing to spend $20-50k on a software contract, every interaction is precious, especially those larger accounts which dominate revenue. While possible to build a business selling exclusively to web3 companies, the bigger market today is selling web3 technologies to web2 companies. This is a rough estimate.

Payment Solutions 351

Payment Solutions B2B Software Payment Services 351

Tom Tunguz

AUGUST 26, 2020

Today, the company is a massively successful SaaS business and another example of the flywheel business model that creates demand at the individual user and leverages that interest to sell department and company-wide contracts. Asana records a contract size advantage of about 44%, with an ACV of $2165. per month on average.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

SaaStr

OCTOBER 21, 2021

Amazing Technology? You can outsource development. Yes, to build the next Slack, the next Amazon, the next Tesla, whatever, you probably need to be the next Elon Musk. But many founders at very successful start-ups are smart and driven, but no Elon Musk. I’m not / wasn’t. See Airbnb and 100s of others. It’s OK.

Outsourcing Services 317

Outsourcing Services Outsourced Development Startup Product Marketing 317

SaaStr

MARCH 30, 2023

PSG is a growth equity firm that partners with software and technology-enabled service companies to help them navigate transformational growth, capitalize on strategic opportunities and build strong teams. RapidAPI is the world’s largest API Hub where millions of developers find and connect to tens of thousands of public APIs.

Outsourced Development 276

Outsourced Development Acquisition B2B Pricing 276

Tom Tunguz

JUNE 22, 2022

Existing marketing technology won’t work for web3. Ad Networks educate users about new projects while providing revenue to Publishers, application developers and content publishers. NFTs, governed by smart contracts, reward users for engaging with ads with token drops or other on-chain benefits.

Blockchain 355

Blockchain Marketing Advertising Government 355

SaaStr

APRIL 18, 2023

Amazing Technology? You can outsource development. Many founders with nine-figure exits I’d describe as merely “fairly smart” and sometimes, not even insanley insightful. They are just all-in, 100% committed, and work harder, sell harder, and importantly, hire better than the rest. First to Market?

Outsourcing Services 289

Outsourcing Services Startup Outsourced Development Technology 289

Tom Tunguz

MARCH 24, 2020

We already do this today for software with contract values at $50k. But the US has the potential to increase grocery delivery 5x if we look to other developed nations as a proxy for long-term adoption. Could we do it at $500k or $5M? Video might quicken the de-urbanization of the US. Entertainment is changing.

Software Review 361

Software Review Technical Review Entertainment Outsourced Development 361

SaaStr

AUGUST 2, 2021

But developing solid partnerships takes vision, grit, time and patience. Technology Alliances: The tech alliances offer important integrations, especially critical for ServiceNow’s target market of enterprise customers. Partnerships drive business and thriving ecosystems for SaaS companies unlike anything else.

Outsourcing Services 290

Outsourcing Services Scale Scaling Outsourced Development 290

SaaStr

JULY 15, 2022

But I almost never see mediocre outsource SEO really work for B2B. Ash Bhoopathy (@ashbhoopathy): What the key things are to have to absolutely make sure you have in-house versus nowadays it seems like there’s a whole bunch that you can actually outsource? But potentially even technology. So, thanks man. It never works.

Scale 298

Scale Outsourcing Services Sales Hiring VP of Engineering 298

TurnKey Labs

SEPTEMBER 12, 2023

In this dynamic landscape, where companies are constantly striving for technological excellence, the concept of nearshoring software development has emerged as a strategic imperative. In California, the epicenter of tech innovation, finding the right software development partner […]

Outsourced Development 57

Outsourced Development Software Development Development Software 57

Clouded Judgement

JULY 16, 2024

With embedded applied AI and machine learning technologies built specifically for Finance, our platform automates and streamlines workflows, accelerates analysis and improves forecast accuracy, equipping the Office of the CFO to report on, predict and guide business performance.

Benchmarks 295

Benchmarks Data Artificial Intelligence Machine Learning 295

Sales Hacker

SEPTEMBER 17, 2024

Austin Hay is the Co-Founder of Clarify, a new intelligent CRM built as a platform that developers love. With a background leading marketing technology teams at high-growth startups like Ramp, Branch, and mParticle, Austin brings a wealth of expertise on the evolving MarTech and RevTech landscape.

Outsourced Development 125

Outsourced Development Startup Technology Branding 125

SaaStr

APRIL 9, 2024

This platform lets you do all model training, development, deployment, prompt-tuning, and fine-tuning. Going Higher Up the Stack It’s crucial that you’ve got several different software development kits and APIs that help you embed that AI into specific applications, products, and solutions.

AI 302

AI Outsourcing Services Outsourced Development Government 302

Nimble - Sales

JANUARY 5, 2021

The global Information Technology Industry is forecasted to reach revenues of $4.8 The industry is as exciting to be part of as it is ridden with all sorts of challenges, big and small, including lack of skilled talent, cybersecurity issues, lack of agility, outsourcing […]. trillion by the end of the year 2020 according to IDC.

Cloud Engineering 118

Cloud Engineering Software Development Outsourced Development Engineering 118

SaaStr

MARCH 13, 2021

MongoDB is one of the most interesting “commercial open source” success stories, taking a disruptive but open source database technology and building into an incredible business approaching $1B in ARR … notwithstanding Amazon and others directly competing. Not pushing annual contracts so much helped.

Scale 338

Scale Outsourced Development Cloud Scaling 338

SaaStr

MAY 25, 2020

In your contracts. “Pacakage in extras, all users, projects, features into the price and reduce any hidden costs in contracts. In my experience prospects will pay a higher price upfront if all is included – save upsells for unreleased product” — Michael Menke, Built Technology. “Simplicity.

Sales Hiring 344

Sales Hiring Sales Outsourced Development Technical Review 344

SaaStr

NOVEMBER 30, 2023

But to develop a GTM strategy, you must have Product Market Fit. What’s notable at this stage is that the companies that are really successful with these technologies are data-obsessed. Significant savings are possible when using a global workforce vs. onshore. The Early Stage — $0 to $20M ARR The early stage is crucial for GTM.

Scale 278

Scale Sales Hiring Scaling Outsourced Development 278

Tom Tunguz

JUNE 27, 2024

Most leaders wants to inject AI into their business to develop a competitive advantage. The first challenge is untderstanding the technology’s ability. Master service agreements (MSAs) are the contracts that dictate terms of service, data privacy, & service levels between a buyer & a vendor.

AI 235

AI Outsourced Development compliance Innovation 235

Payrix

FEBRUARY 4, 2025

Point-to-point encryption (P2PE) Technology standard created to secure electronic financial transactions. Terms related to integrated payment technology Application programming interface (API) A set of routines, protocols, and tools that are used for building software applications. eCheck, PayPal, etc.)

Payment Services 147

Payment Services Merchant Services Payment Solutions Payment Methods 147

SaaStr

JUNE 29, 2023

As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. Contract values are up nearly 30% from two years ago, representing massive growth in company SaaS spend, which is already a top five line item.”

VP of Engineering 298

VP of Engineering Trends Cybersecurity Sales Hiring 298

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process.

Outsourced Development 100

Outsourced Development Payment Services Payment Solutions Retention 100

Tom Tunguz

OCTOBER 19, 2023

Core Eng Data Eng Products Data Products Microservices Data Mesh Service Level Agreements Data Contracts Access Control Data Security Observability Data Observability This convergence signals how far data teams have evolved into core engineering teams. They are central to product development & operations in technology companies.

Software Engineering 209

Software Engineering Engineering AI Data 209

Intercom, Inc.

APRIL 30, 2020

” We’ve also chatted with many service providers – think agencies, business process outsourcers, systems integrators, and consultancies – who are keen to help their clients use Intercom to connect with their customers. . “These apps reach over 30,000 Intercom customers who installed apps more than 100,000 times last year alone.”

Outsourcing Services 223

Outsourcing Services Outsourced Development Consulting Retention 223

SaaStr

DECEMBER 1, 2022

With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. And we’ve been solving the internet’s toughest challenges ever since, working toward our vision of a safer and more connected world.

Merchant Services 278

Merchant Services Payment Solutions SaaS Payments Payments 278

Intercom, Inc.

JULY 2, 2020

Companies did everything they could to minimize costs, from outsourcing frontline teams, to implementing needlessly complex phone trees, to simply making customers wait to hear back. . While these technological advances are impressive, Pam reminds us these tools ultimately exist in service of one thing: the customer.

Outsourcing Services 253

Outsourcing Services Investment Underperforming Technical Team Outsourced Development 253

SaaStr

JUNE 14, 2023

From its humble beginnings as a one-click dictionary solution to becoming an industry leader in RPA program development, UiPath’s story offers valuable insights for SaaS entrepreneurs looking to scale their own automation initiatives. They went to India for a few months to develop a prototype and realized this was where the market was.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

Intercom, Inc.

APRIL 19, 2018

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. We take care of most of Intercom’s backend technologies. Geoffrey: A lot of this is about choosing standard, or maybe even “boring” technologies.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Tom Tunguz

JUNE 21, 2022

Second, UBP reduced friction for individual developers to tinker with the APIs. Once familiar, they often brought the technology to work, expanding the account. AEs retired quota by closing annual contracts for a base level usage. Contracted revenue constituted less than 50% of ARR.

Startup 203

Startup Sales Hiring Outsourced Development Compensation 203

SaaStr

MARCH 1, 2024

We’re on the cusp of a golden age in AI, and the lesson learned from Cloud was that Cloud sped up the pace of development by a lot. At Base10, they expect to see the speed of development and deployment accelerate so dramatically that it will make our heads spin. But they think about GenAI as a core technology, like electricity.

Generative AI 298

Generative AI Outsourcing Services AI Software Review 298

SaaStr

NOVEMBER 4, 2021

Rule of 40: Average Contract Value (ACV). Research & Development (R&D) % – Qualifier: 18%. Research & Development (R&D) % – Below: 29%. ACV – Qualifier: $53k. ACV – Below: $37k. This R&D delta was a surprise. General & Administrative (G&A) % – Below: 19%.

SaaS 321

SaaS Technical Review Benchmarks Azure 321

Tom Tunguz

NOVEMBER 8, 2023

Data Teams are Becoming Software Teams : DevOps created a movement within software development that empowers developers to run the software they wrote. Data contracts encode the data interchange between two different departments (Gable). The same thing is happening in data. Software startups are rising to meet the need.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

SaaStr

MARCH 3, 2023

There are two types of SaaS companies in the world: those that are category creators and the challengers of incumbent technology. Culture — developing sub-cultures within sales that enable the team to scale successfully. Instead, develop a scalable, streamlined enablement process to eliminate any bottlenecks in success.

Scale 278

Scale Sales Recruiting Sales Hiring Scaling 278