ChurnZero

NOVEMBER 26, 2024

Develop and execute comprehensive onboarding and training programs tailored to the unique needs of mid-market and enterprise customers. Utilize data-driven insights and customer feedback to develop innovative solutions and drive product improvements. Conduct training and workshops for clients.

Technical Review 52

Technical Review Sales Recruiting Customer Success Sales Hiring 52

SaaStr

DECEMBER 1, 2023

SaaStr’s own Jason Lemkin shares the top 10 mistakes he sees during the hiring process during Workshop Wednesday, held every Wednesday at 10 a.m. But for a non-sales or marketing product, a tech or development product, or products that are more complicated than the last sale are likely to implode because they can’t learn it on the fly.

Sales Hiring 157

Sales Hiring Sales Recruiting Sales Interviewing 157

Intercom, Inc.

JUNE 10, 2020

Perhaps this is for good reason – maybe nobody asked them to help design the product, or invited them to actively participate in a scoping workshop. If you’d like to develop your Product Judgment at Intercom, we’re hiring. They hand over the insight, they don’t own the impact of the insight. Check out our open roles here.

Underperforming Technical Team 291

Underperforming Technical Team Interviewing Communication B2B 291

Sales Hacker

APRIL 19, 2022

For instance, according to our benchmark report, RevOps-developed plans had the most trust. Comp workshops between reps and sales management also create a safe space to ask and address any rep-level questions. In our report, we found that one-third of companies offer higher payouts for multi-year contracts.

Compensation 98

Compensation Sales Recruiting Sales Hiring Retention 98

Chart Mogul

JANUARY 9, 2025

The beginnings of a sales playbook Develop a place where you can store fungible assets that help you throughout the sales process. NTA-ab is BANT workshopped and stands for: Need Timing Alternatives authority budget The N,T, and A, are capitalized because thats what your customer cares about. We call it NTA-ab.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

Kraftblick

AUGUST 19, 2020

As I understand it, you are currently promoting AdPage with the help of special “Social Media Entrepreneur” workshops. Currently I work with 5 developers: 4 of them work full-time, one part-time. I am not a coder, and I am engaged in marketing, seeking new employees, and developing a business. It is more effective. —

Outsourcing Services 98

Outsourcing Services Social Media Outsourced Development Software Review 98

User Pilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies. Canva is another one.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

OpenView Labs

APRIL 29, 2021

This is a recap of OpenView Talent Partner Steve Melia’s workshop. . Most CEOs/hiring managers have zero experience working with an outsourced search firm—and they don’t have an understanding of which firms are relevant to engage. Recruiting top talent is the common denominator across all scaling startups. Prices are outrageous.

Sales Recruiting 81

Sales Recruiting Outsourcing Services Sales Hiring Scale 81

Sales Hacker

SEPTEMBER 16, 2021

But during the last few years, new nomenclature has emerged, such as proof of value (POV), pilot, guided trials, and workshops that can cause confusion both with prospects and account executives as to what should be used to win the opportunity. Application of this evaluation is typically applied to more transaction-oriented sales.

Revenue 105

Revenue Sales SMB Engineering 105

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. Pipedrive has been part of YourSales and many of our outsourced sales assignments since the beginning. SALES STACK 2019 SALES TOOLS FOR.

Scale 100

Scale Payment Methods Payment Solutions Outsourcing Services 100

Sales Hacker

JULY 12, 2021

Develop and deliver an insightful RFP template for customers. Then, sales works the lead, negotiates the contract, and captures the signature. Additionally, buyers know that the salesperson they work with and trust ultimately won’t be the person servicing their account once the contract is signed.

Revenue 108

Revenue Outsourced Development Systems Review Customer Success 108

SaaStr

AUGUST 12, 2020

I’ve seen V2s that were supposed to take a couple of quarters end up being literally years late, and it paralyzed the development road map of the company. All right, based on your experience, what is the best software to manage the road map development process? Okay, hold on I’ve got to find … Okay, here we go.

Startup 293

Startup Software Review Scale Systems Review 293

Buffer Resources

APRIL 10, 2024

Get started for free → How to make money on Instagram Jump to a section: Partner with brands on sponsored content Livestream and earn Badges from fans Offer paid subscriptions Sell your own products and services Take up affiliate marketing Sell digital products Develop and teach a course Join Instagram’s Creator Marketplace 1.

Payments 118

Payments Payment Methods Marketplace as a Service Payment Services 118

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. Pipedrive has been part of YourSales and many of our outsourced sales assignments since the beginning. SALES STACK 2019 SALES TOOLS FOR.

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

Sales Hacker

FEBRUARY 5, 2019

Who could avoid dreaming of those seven-figure deal sizes, 3-year contracts, and trophy logos? Your Product Management team should start the Customer Development process again and interview prospective Enterprise customers to find out if they have the problems you currently solve. Bonus Takeaway. Bonus Takeaway.

SaaS Payments 68

SaaS Payments Sales Hiring Enterprise Payments 68

OpenView Labs

APRIL 10, 2019

That also means that it now takes roughly 3x longer for an expert content writer to develop a quality blog post. Some B2B businesses opt to outsource their content writing tasks to a freelance content writer. Source: Content Marketing Institute. This option may free up their time to focus on other tasks. Here are a few: 1.

B2B 70

B2B Outsourcing Services Social Media Outsourced Development 70

SaaStr

JUNE 16, 2020

Also, there is focus on changing terms to try and close and accelerate deals, reducing time commitment requirements for contracts, pricing minimums to get to a yes more quickly, and then also focusing on cash and cash collections by building more efficiency in that process. Contract modifications were still so decentralized.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Payment Services 210

ChurnZero

OCTOBER 31, 2023

That means the company was dependent on the development team to deliver those customizations. So, the product team instructed the development team that these promises were not a priority. It starts when a contract is signed and ends when the customer is live. Second, no professional services team existed yet.

Underperforming Technical Team 52

Underperforming Technical Team Outsourced Development SaaS Sales Hiring 52

Intercom, Inc.

OCTOBER 1, 2020

Just last week, for example, we had a leaders’ off-site here in the company, and one of the workshops we ran was better partnerships between product, engineering, and sales, the other one was better partnerships between product, engineering, and marketing. But for me, it brings up ownership too. What did they say? Why did they quit?

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Just last week, for example, we had a leaders’ off-site here in the company, and one of the workshops we ran was better partnerships between product, engineering, and sales, the other one was better partnerships between product, engineering, and marketing. But for me, it brings up ownership too. What did they say? Why did they quit?

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

ChurnZero

OCTOBER 15, 2021

They reviewed all our contracts. During one of our BIG RYG Hyper-Workshops on budgeting for Customer Success headcount, Kristen Hayer of The Success League, framed this shift by explaining that as a CS leader, you’re not running a happiness team, you’re running a revenue team. The VC firm gave me the term sheet.

Customer Success 97

Customer Success Benchmarks Scale Underperforming Technical Team 97

Scytale

JUNE 18, 2024

Originally rolled out in 2020, the CMMC framework aimed to ensure that contractors handling Federal Contract Information (FCI) and Controlled Unclassified Information (CUI) adhere to necessary cybersecurity practices. Fast forward and we’ve already seen a significant update with the introduction of CMMC 2.0.

Cybersecurity 52

Cybersecurity compliance Outsourced Development Technical Review 52

CustomerSuccessBox

FEBRUARY 2, 2022

As a result, once due diligence is finished and contracts are signed, customer success teams are frequently in pandemonium. Find out who is: in charge of the key accounts, in charge of the team’s culture, and the innovator who is in charge of developing new processes and propelling the company forward.

Acquisition 52

Acquisition Development Team Review Systems Review Customer Success 52

SmartKarrot

JUNE 24, 2022

Develop objectives and key results, activities, and milestones to deliver the Success Plan. Develop and publish content on best practices, case studies, and benchmarks. Revamp customer experiences by catering to stakeholder personas and providing consultative thought leadership through workshops, training sessions, and rich content.

Outsourcing Services 3

Outsourcing Services Customer Success Outsourced Development Benchmarks 3

Sales Hacker

DECEMBER 30, 2019

Take control with the DocuSign agreement cloud, a suite of tools that automates sales contracts and quote, all right in your CRM. Create custom contracts in a click, sign them digitally, and automatically pull data back into your opportunities. So here’s 500 bucks, go grab a course, go buy a book, go take this workshop.”

Sales Hiring 53

Sales Hiring Revenue Scale Underperforming Technical Team 53

SmartKarrot

MARCH 16, 2022

Identify blockers to client success and develop mitigation strategies through internal and external collaboration. Developing scalable customer success features. Gathering customer product feedback and communicating back to product management and engineering to shape the product development roadmap as the voice of the customers.

Customer Success 3

Customer Success Outsourced Development Subscription Payment Features 3

SmartKarrot

MARCH 2, 2022

Partner with Sales and Accounts to renew and expand customer contracts. Facilitate Process Reviews, Adoption Reviews and at times Customer Workshops (knowledge sessions) Customer touch points for value & impact conversations. Work with Marketing to contribute to the customer reference program.

Customer Success 3

Customer Success Outsourced Development Payment Features Engineering 3

SmartKarrot

OCTOBER 13, 2022

Role: Director, Customer Success Location: Atlanta, GA, US (Hybrid) Organization: Bakkt As a Director of Customer Success, you will collaborate with Product, Marketing, and Legal and Compliance to develop materials and resources to set new customers up for success and drive adoption and engagement in product.

Customer Success 19

Customer Success Development Team Review Technical Review Systems Review 19

SmartKarrot

FEBRUARY 2, 2022

Establish and execute against a Customer Success Plan that ensures value delivered for the customer over time and the adoption of contracted Numerator solutions across key user groups based on confirmed Use Case. Develop a strong rapport and trust with the customers. Lead customer engagement, webinairs and workshops.

Customer Success 19

Customer Success Sales Recruiting Scale Sales Hiring 19

SmartKarrot

JANUARY 3, 2022

Role: Customer Success Director, Enterprise Location: Remote, New York, United States Organization: Celtra As a Customer Success Director, you will develop customer relationships enabling platform adoption and growth ensuring customers achieve full business value. Conduct product walkthroughs, workshops, and webinars.

Customer Success 3

Customer Success Outsourced Development Enterprise Churn 3

SmartKarrot

APRIL 4, 2023

Develop procedures and systems in conjunction with important partners to: Monitor and evaluate upsell, cross-sell, and renewal leading indications. Create systematised Customer Success playbooks, identify early warning signs of at-risk accounts, and create a route for development and resolution.

Customer Success 19

Customer Success Scale Traceability Outsourced Development 19

SmartKarrot

MARCH 30, 2022

Aid in the development and execution of customer onboarding initiatives. Conduct Post Go-Live program and develop follow-up activities with Vertical Managers. Closely monitor the health of all clients, including contracts, product issues/requests, end-user adoption, and overall satisfaction with Time Doctor.

Customer Success 19

Customer Success Outsourced Development Forecasting Onboarding 19

SmartKarrot

FEBRUARY 9, 2023

Promote user adoption through a variety of touchpoints, such as workshops, product roadmap discussions, training, and forming connections with a number of champions and power users. Your goal is to develop an exceptional customer experience that reduces customer churn, increases client retention, and boosts income from current accounts.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

User Pilot

MARCH 14, 2024

Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. The lack of support from Heap reps (specifically in the form of workshops, examples using our data, walk-throughs, q&a has been pretty terrible.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. The lack of support from Heap reps (specifically in the form of workshops, examples using our data, walk-throughs, q&a has been pretty terrible.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. The lack of support from Heap reps (specifically in the form of workshops, examples using our data, walk-throughs, q&a has been pretty terrible.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MAY 12, 2024

With Userpilot, you’ll be able to track both product usage and user behavior to get a holistic view of how customers use your product — which will guide future development, improve the user experience, and inform your growth efforts. What are the pros and cons of Heap? Pros of Heap? Let’s take a closer look at its benefits. Jordan S.

Technical Review 52

Technical Review Software Review SaaS Underperforming Technical Team 52