SaaStr

FEBRUARY 3, 2021

Okta is one of the more interesting Cloud and SaaS leaders, growing from its early roots as one of several Cloud identity vendors, to the break-out leader, to expanding its product profile to developers and customer identity, and more. And their subscription backlog is up 53%. That means even at $1B ARR … Okta is acclerating.

Outsourcing Services 284

Outsourcing Services Outsourced Development Cloud Scaling 284

SaaStr

MARCH 1, 2024

TJ Nahigian, co-founder and Managing Partner of Base10 Partners, and Luci Fonseca, Partner, deep dive into the current GenAI landscape, incumbents vs. startups, and the six questions founders should ask themselves to drive value from GenAI. Microsoft is a master class in strategy for us. ARPU, ACV, and LTV are increasing.

Generative AI 293

Generative AI Outsourcing Services AI Software Review 293

SaaStr

JULY 15, 2022

But I almost never see mediocre outsource SEO really work for B2B. And the way you get it is whether it’s outbound, generally inbound events or whatever, solve a 10 X pain point, solve a unique pain point that a large enterprise has that other vendors don’t provide. So, thanks man. So hope that’s helpful.

Scale 293

Scale Outsourcing Services Sales Hiring VP of Engineering 293

Scytale

FEBRUARY 11, 2025

PCI DSS: A Quick Recap Before we dive into the controls, lets make sure were on the same page about the Payment Card Industry Data Security Standard ( PCI DSS ). Heres who must follow PCI DSS requirements : Any business that processes, stores, or transmits payment card data. Not sure if your organization needs to comply?

Payment Services 52

Payment Services Merchant Services Payment Features Payment Solutions 52

Neil Patel

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. Why Should You Launch a Subscription Box? According to MarketsandMarkets , the subscription and recurring billing market will grow to around $7.8 Recurring Business Revenue.

Outsourcing Services 123

Outsourcing Services Payment Methods Payment Features Subscription 123

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Reconcile transactions, payments, refunds, etc.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

Sales Hacker

APRIL 25, 2019

The SMB Decision: In-House vs. Outsourced Sales Development. For SMBs, this is a pivotal decision: Do you hire an in-house sales development team or work with an outbound partner? Here are four key costs you should evaluate when deciding whether to build an in-house outbound sales team or outsource to an outbound sales agency partner.

Outsourcing Services 99

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 99

FastSpring

JANUARY 9, 2025

Podcast Full Interview: Audio Listen online or find it on more podcast services. Justin Sacks (02:08) Taking me back, I think I got a summer job in high school so that I could pay for my own WoW subscription. Back in the day, games, well, at least large online multiplayer games, required a subscription rather than just a one-time fee.

Payments 164

Payments Mobile Payment Methods Revenue 164

Subscription Flow

MAY 16, 2024

In this blog, while understanding more about CardPointe and why it still works for so many businesses, we will take you through a guide on managing Cardpointe recurring billing with SubscriptionFlow to ensure that you do not miss out on collecting recurring payments just because CardPointe has dropped it. What is CardPointe?

Payment Features 105

Payment Features Merchant Services Payment Solutions Payment Services 105

FastSpring

APRIL 23, 2024

Depending on your needs, sellers may run into a number of potential limitations with the Paddle platform: Paddle doesn’t accept as many alternative payment methods as other MoR partners. The subscription management system doesn’t support multi-product transactions. Paddle is less experienced than other MoR partners.

Payment Methods 142

Payment Methods Payment Services Merchant Services Payment Solutions 142

FastSpring

JANUARY 9, 2023

A billing solution that acts as your MoR gives you access to multiple payment processors (which lets you accept more payment methods and is useful when accepting payments globally, as we explain below) while taking on the liability of all transactions for you. FastSpring: International Payment Solution for SaaS.

Payment Methods 147

Payment Methods Payment Services Merchant Services Payment Features 147

Kellblog

FEBRUARY 6, 2023

Company A has a leaner services business at 10% of revenue, where company B’s is kind of hefty at 25%. Both companies have barely profitable services businesses (2% gross margin), but at least company A’s is relatively smaller so that services boat anchor does relatively less damage. You know you want to pick A.

Outsourcing Services 110

Outsourcing Services Underperforming Technical Team Outsourced Development Scale 110

FastSpring

OCTOBER 31, 2022

When managing international recurring payments, there are three overarching considerations: Staying up to date with local tax laws and transaction regulations Making it really easy for customers to make the initial purchase and sign up for recurring payments Ensuring each subsequent payment goes through.

Merchant Services 78

Merchant Services Payment Features Payment Services Payment Solutions 78

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Setting up a recurring payment system can be complicated and requires the right tools to measure, manage, and review payments regularly. What is Recurring Billing? How Does Recurring Billing Work?

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

Tom Tunguz

AUGUST 2, 2016

As many of these channel partners move to newer distribution models, the brokerage channel model in particular, they represent an efficient and leveraged customer acquisition channel. Many start by following self-service distribution models as a route to market, which have served as the de facto standard for helping cloud businesses grow.

Outsourcing Services 113

Outsourcing Services SMB Acquisition Scale 113

Sales Hacker

NOVEMBER 16, 2020

I recommend: Outsourced buyer interviews with a clustered model. Outsourced buyer surveys. The leader of the CI program at a large enterprise technology vendor described to me their four-year journey to using CRM data, all sourced by reps. There are two main ways to run a buyer interview — internally or outsourced.

Outsourcing Services 125

Outsourcing Services Data Interviewing Technical Review 125

SaaStr

FEBRUARY 11, 2020

There was a $40 billion dollar investment in a services company. I think it was somewhere in the Midwest, IT services, and they were growing, made 10% a year. They had half a dozen sales people doing everything and most of the leads were from word of mouth or from channel partners. Again, pretty classic. Okay, maybe 96%.

Scale 276

Scale Outsourcing Services Revenue Outsourced Development 276

Neil Patel

DECEMBER 13, 2022

A professional employer organization (PEO) service provider can handle everything from payroll to benefits administration, workers’ comp, safety, risk mitigation, and so much more. Continue below to find the best PEO services for your company, so you can go back to running your business without HR burdens falling on your shoulders. #1

Outsourcing Services 88

Outsourcing Services Payment Services Sales Recruiting Sales Hiring 88

Neil Patel

AUGUST 31, 2020

You have privacy and data security. We’re going to look at seven of the top VPN Services, explaining the pros and cons of each service. Our 7 Picks For Best VPN Services: Perimeter 81 NordVPN Teams ExpressVPN VyprVPN SurfShark Mullvad TunnelBear. How to Choose the Best VPN Service for You.

Outsourcing Services 142

Outsourcing Services Payment Services Payment Methods Payments 142

SaaStr

JUNE 10, 2021

Ep #402: Mårten Mickos, CEO of HackerOne, explains their innovative approach of packaging customer value derived from a variety of activities into an annually recurring subscription offering that delivers outstanding value to customers while simplifying the buying process and the customer journey.

Outsourcing Services 162

Outsourcing Services Marketplace as a Service Outsourced Development Scale 162

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. Learn More What are ISVs?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

ProfitWell

JULY 22, 2020

However, with safe and secure payment methods such as Stripe and Paypal, it is now just as convenient for manufacturers. Rather than leaving the work of dealing with consumers and how your products are displayed to vendors, you can handle it and build your brand's image. Use a subscription-based model.

Payment Methods 93

Payment Methods Outsourcing Services Branding Payment Features 93

Andreessen Horowitz

MARCH 11, 2024

Over the last decade, we’ve seen record growth in player demand driven by several tailwinds, including: the rise of mobile and emerging markets, new business models like free-to-play and subscriptions, transmedia storytelling, and much more. One way that developers have addressed rising costs has been to rely on outsourcing.

Outsourcing Services 93

Outsourcing Services Investment Outsourced Development Marketplace as a Service 93

Buffer Resources

JULY 22, 2024

Many social media channels — like Facebook and Instagram — also allow you to outsource the messaging placements to the platform. It’s unsurprising because video content is generally more interactive than any other visual elements and gives a better understanding of the product or service in action.

Social Media 101

Social Media Advertising Outsourcing Services Scale 101

Chart Mogul

FEBRUARY 27, 2020

The majority of our customers are IT/MSP service providers and WISP operators. In the end, I chose to ignore the complaints about pricing from the group not getting as much value, and focus entirely on the group that values our service the most. HostiFi uses ChartMogul to track key subscription metrics. By generating 2.5X

Outsourcing Services 131

Outsourcing Services Revenue Outsourced Development Scale 131

Subscription Flow

MAY 16, 2024

In this blog, while understanding more about CardPointe and why it still works for so many businesses, we will take you through a guide on managing Cardpointe recurring billing with SubscriptionFlow to ensure that you do not miss out on collecting recurring payments just because CardPointe has dropped it. What is CardPointe?

Payment Features 52

Payment Features Merchant Services Payment Solutions Payment Services 52

FastSpring

FEBRUARY 20, 2020

Besides overseeing your own team, the Ecommerce Manager is also responsible to work with other departments, like the product team, operations, and customer service. Depending on how big the software company is, the ecommerce team may also include a dedicated IT tech, customer service reps, and finance and accounting personnel.

Payment Methods 89

Payment Methods Outsourcing Services Payment Solutions Outsourced Development 89

FastSpring

SEPTEMBER 19, 2024

It’s especially important to note that Digital River is a merchant of record (MoR), which means that many payment service providers may not include the kind of comprehensive services you’re used to with an MoR. A merchant of record (MoR) is the entity that actually sells the goods and services to the customer.

Merchant Services 78

Merchant Services Payment Methods Payment Services Payments 78

SaaS Metrics

MAY 26, 2020

In recent years, the adoption of Software as a Service (SaaS) solutions has become a common practice for businesses of all sizes and scales. The benefits of this form of software deployment are immense, specifically because it works on the cost-effective on-going subscription model.

Outsourcing Services 52

Outsourcing Services SaaS Management Payment Features 52

SaaSOptics

MARCH 10, 2022

Is your company taking advantage of CFO tools like automated invoicing, database management, and automatic tax-compliance updates? As the world’s #1 CRM platform, Salesforce can do everything from providing more insight into customers or sales to improving inter-company communication for better customer service. If not, read on.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

SaaStr

NOVEMBER 12, 2019

the initial idea that I came up with for Pardot was simply to do an outsourced lead generation S as a service. We got it into the hands of a few early customers, and they said, “David, we don’t want to buy leads as a service from you, we want the software that you built to generate those leads. That was Pardot 1.0.

Sales Recruiting 201

Sales Recruiting Scale Outsourcing Services Sales Hiring 201

FastSpring

DECEMBER 18, 2020

To make the most of these opportunities, B2B vendors need to realize that simply implementing ecommerce into their business won’t guarantee a chunk of the pie. The software company, which started in 1996, positioned itself to B2B buyers to leverage Microsoft Excel and use it as a self-service analytics and reporting service.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Sales Hacker

SEPTEMBER 11, 2020

VCs are always on the lookout for the next Lyft, so they strategically partner with founders who they believe will provide them with a 10X return. Since startups are focused on growth , they’re going to dedicate all of their time and resources on their core competencies, and they’ll outsource everything else.

Outsourcing Services 106

Outsourcing Services Scale Startup Outsourced Development 106

FastSpring

JANUARY 8, 2019

A type of performance-based marketing in which a business rewards partners (also known as affiliates) for each visitor or customer brought by the affiliate’s marketing efforts. A marketing concept where a business offers several related products or services and sells them as one package solution, often at a reduced price. Cross-sell.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

Sales Hacker

SEPTEMBER 24, 2022

For your team, this step is about making your prospects realize they need your products or service. Action: The prospect takes action — either purchasing your product, postponing their decision, or opting out and going with another vendor. The last email should reinforce the value of your product or service.

Sales Funnel 133

Sales Funnel Outsourcing Services Underperforming Technical Team Social Media 133

SaaStr

JULY 25, 2021

And then Greylock approached me about being a partner that ended up being a really fun experience. Do you have to still find the right product market fit, you have to build a good product, you have to service the customers, you have to compete in the market. And actually Jyoti and I met before the Greylock experience.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale VP of Engineering 261

Chargify

OCTOBER 4, 2017

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. There’s a self-service page, which allows clients to update information on their own.

Payment Features 51

Payment Features Subscription Merchant Services SaaS Payments 51