SaaStr

MARCH 25, 2021

It’s done it by going more upmarket, and better monetizing partners and services. BigCommerce, like many SaaS vendors at scale, is doing a better job at getting more revenue out of existing accounts than adding new ones. Services and partners are also a big part of their growth story.

Outsourcing Services 295

Outsourcing Services Payments Merchant Services SaaS Payments 295

SaaStr

DECEMBER 19, 2019

That’s high enough you need to do a lot to support a sale. But not so high you can afford a fancy traditional sales team. But Hubspot, Zoom and others have challenged the idea that freemium can’t scale well past $1b in ARR. 40% of their revenue comes from partners and the channel. With a $10k ACV.

Outsourcing Services 363

Outsourcing Services Scale SMB Pricing 363

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. Q: What is the Future of Lead Generation, and How Do You Stand Out? There is no silver bullet.

Scale 290

Scale Sales Hiring Sales Recruiting AI 290

SaaStr

AUGUST 8, 2023

IVP Partner Michael Miao explains, “The role and the scope of the modern finance team has changed dramatically in the last decade. This function can be outsourced in the early days of a startup, but it is usually brought in-house after Series B. You must build a lean, impactful team to help your business scale.

Scale 239

Scale Finance Outsourcing Services Sales Recruiting 239

SaaStr

JULY 14, 2024

Product-Led Growth (PLG) vs. Enterprise Sales: Jason discusses the evolution of PLG, noting that it’s essentially freemium with better analytics. He highlights that many companies, like Canva and Asana, start with PLG but eventually incorporate a sales-led motion as they scale.

Sales Hiring 263

Sales Hiring Outsourcing Services Scale Interviewing 263

Neil Patel

OCTOBER 13, 2020

One of the most insidious parts is that it leads to massive stress. But the answer more and more business owners are turning to is a simple one: outsourcing. Outsourcing is giving your work to someone else outside of your main business. Outsourcing is giving your work to someone else outside of your main business.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring Technical Review 141

SaaStr

FEBRUARY 7, 2023

with Aashish Krishna Kumar, Head of GTM at Togai Sales Enablement 2.0 – Elevate Rep Performance with Divanshu Goyal, Sales at GTM Buddy Common scaling pains for SaaS businesses and how to overcome them. And thanks to our partners at Globalization Partners for helping bring Braindates to SaaStr APAC.

VP of Engineering 298

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 298

SaaStr

MARCH 31, 2021

It was founded way back in 2005 as an outsourcing company, then developed Windows software to automate scripts and more, and turned this into a powerhouse for automating complex functions integrating Cloud and on-prem. 2005: Started as a tech outsourcing company. Technology partners and SIs are key to growth. 2014: $500k rev.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

Sales Hacker

NOVEMBER 16, 2018

As leads pour in, it becomes challenging for your current sales reps to manage their book of business and properly prospect. As a sales manager, you have to ask yourself “Do I simply hire more salespeople, or is it time to implement an SDR program?”. RELATED: B2B Sales Outsourcing Is Dicey.

Outsourcing Services 99

Outsourcing Services Outsourced Development Scale Sales Hiring 99

SaaStr

APRIL 21, 2023

In this post , SaaStr Founder and CEO Jason Lemkin shared five super simple ways to generate more leads and grow your company that always work. Now, he has five more marketing strategies that are sure to generate more leads if done right. Now, go find 30 other prospects exactly like them. Customers and prospects will come.

Outsourcing Services 262

Outsourcing Services Scale Outsourced Development Marketing 262

SaaStr

SEPTEMBER 14, 2023

In this Ask Me Anything Part 1, Lemkin answers the questions: Many VCs talk about funding, yet you’re so focused on sales. Question #1: Why Are You So Focused On Sales When Other VCs Are Focused On Funding? That VP of Sales came out of Salesforce. Lemkin’s Hail Mary was hiring Brendon Cassidy when that first VP of Sales quit.

Outsourcing Services 291

Outsourcing Services Sales Hiring Scale Sales Recruiting 291

Sales Hacker

MARCH 22, 2018

I run a European-based sales agency for software and technology companies. In this article, I will summarize what I’ve learned about B2B sales outsourcing. W hat is Sales Outsourcing? Sales outsourcing gives parts of your own sales process to others (individuals or agencies). Lead Generation).

Outsourcing Services 101

Outsourcing Services Sales Outsourcing Outsourced Development Scale 101

Intercom, Inc.

DECEMBER 2, 2019

However, that means there is a huge opportunity for businesses who are able to scale personal, effective support. We surveyed 170 non-native English speaking SaaS customers, and 135 support team leads to learn more. Increase self-service support with an integrated, multilingual knowledge base. Here are our key findings: 1.

Scale 209

Scale Outsourcing Services Scaling Technical Review 209

Sales Hacker

APRIL 25, 2019

My cost-conscious lens (plus our proven outbound sales program) has served my company, Leadium, well. I am passionate about helping small to medium-sized businesses (SMBs) accelerate their growth with outbound sales. The SMB Decision: In-House vs. Outsourced Sales Development.

Outsourcing Services 100

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 100

SaaStr

NOVEMBER 17, 2023

Or at least where the co-founder CTO is a true equal partner to the CEO. Want to outsource it instead? Unless again, you have a true CTO as well, that is also leading the company. After you hit scale, maybe it doesn’t really matter as much. I’ve come to almost exclusively invest in founder-CEOs that are engineers.

Outsourcing Services 298

Outsourcing Services Engineering CTO Scale 298

SaaStr

MARCH 2, 2022

Jeffrey Yoshimura, CMO and CXO at Snyk , Asawari Samant, Head of Marketing at Anyscale , and Katrina Wong, VP Marketing and Demand Generation at Segment , delve into their decades of combined experience to discuss the nine marketing lessons they have learned that lead to hypergrowth. Use data to lead the way. Data is essential.

Outsourcing Services 246

Outsourcing Services Scale Outsourced Development Marketing 246

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Basic marketing and selling at a global scale is becoming easy too. Outsource Undifferentiated Heavy Lifting.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

FEBRUARY 11, 2020

Aaron Ross discusses inbound and outbound sales and how to integrate Sales and Marketing Teams to re-ignite growth. There’s, I don’t know, 10,000 sales apps now or 10,000 marketing apps. Companies don’t have enough sales roles. The last one is, a lot of times, sales and marketing.

Scale 281

Scale Outsourcing Services Revenue Outsourced Development 281

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more.

Scale 65

Scale VP of Engineering Outsourcing Services Enterprise 65

SaaStr

JANUARY 21, 2020

Justin Welsh, former SVP of Sales at PatientPop explains how he started in SaaS in 2009 as the second sales hire at Zocdoc. Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. Justin Welsh | SVP Sales @ PatientPop. I was a local sales manager or regional manager.

Sales Recruiting 332

Sales Recruiting Sales Hiring Scale Sales 332

Sales Hacker

JUNE 14, 2018

There are many levers a sales leader or organization may pull to gain scale, accelerate revenue, drive cost savings, or augment sales team structures. A viable and proven option is handing over some or all of your sales efforts to outsourced sales professionals. 5) DO ensure sales and marketing are aligned.

Outsourcing Services 84

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 84

SaaStr

MAY 24, 2024

Lemkin expresses concern about the changing work ethic and loyalty of sales and marketing professionals, observing a trend of multiple job-holding and lack of commitment. Revenue per employee has doubled since 2021, leading to budget cuts and the necessity for leaders to achieve more with fewer resources.

Sales Hiring 298

Sales Hiring Outsourcing Services Technical Review Scale 298

SaaStr

MAY 4, 2022

These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. You can deploy subscriptions as a service, billing as a service, fraud prevention as a service. Platforms-as-a-service.

Payment Features 262

Payment Features Payment Services Outsourcing Services Payment Solutions 262

Incredo

JULY 8, 2019

“The aim of marketing is to know and understand the customer so well the product or service fits them and sells itself.”. Digital marketing agencies usually write about what a company will receive after partnering with them or why a company should choose their services over another agency’s services. Let’s dive in! #1

Outsourcing Services 200

Outsourcing Services Scale Outsourced Development Sales Hiring 200

Payrix

JANUARY 28, 2025

However, companies must look beyond basic payment integration to evolve into platforms offering comprehensive services. He also highlighted the growing sophistication of fraud driven by AI, urging software platforms to choose partners who prioritize advanced fraud prevention technologies. Lots and lots of opportunities.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

Neil Patel

NOVEMBER 3, 2021

Personalization is a way of tailoring a service or product to fit a market demographic. With scaled data labeling, you can train your algorithm to analyze customer review sentiments. By utilizing a data labeling service, your algorithm can effectively categorize this content for use. 5 Data Labeling Services.

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

FastSpring

MARCH 3, 2023

You’re Running into Issues Localizing Payments “If your strategy for growth includes selling your product in more than, let’s say, two to three currencies or local payment methods, then scaling with a Stripe-type setup can be too slow,” Fred explained. And this leads to our third point.

Merchant Services 148

Merchant Services Payment Services Outsourcing Services SaaS Payments 148

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. And then Greylock approached me about being a partner that ended up being a really fun experience.

Sales Recruiting 264

Sales Recruiting Sales Hiring Scale VP of Engineering 264

SaaStr

APRIL 7, 2022

At our inaugural Saastr Europa in Paris in 2018, Sequoia (then Accel) Partner Luciana Lixandru and UiPath CMO Bobby Patrick discussed what breaks when your business goes into hypergrowth mode (hint: pretty much everything). The company scaled from a hundred people to 800, last I know, but it changes every day. Bobby Patrick: Right.

Sales Hiring 279

Sales Hiring Scale Sales Recruiting Outsourcing Services 279

Sales Hacker

AUGUST 15, 2019

As the first step in the sales process, prospecting can make or break your entire funnel. . That’s why it’s critical you know how to qualify a prospect (the right way). The process of qualifying a prospect is changing, though, so it’s important to keep up-to-date. 6 common mistakes in qualifying prospects.

Scale 110

Scale Outsourcing Services Sales Hiring Outsourced Development 110

Kellblog

FEBRUARY 6, 2023

Yes, assume they’re similar size, growing at similar rates, and both at scale. Company A has a leaner services business at 10% of revenue, where company B’s is kind of hefty at 25%. Company B is company A with one, single difference: $100M additional services revenue. Percent of sales analysis. Pick A or B.

Outsourcing Services 113

Outsourcing Services Underperforming Technical Team Outsourced Development Scale 113

Tom Tunguz

AUGUST 2, 2016

As many of these channel partners move to newer distribution models, the brokerage channel model in particular, they represent an efficient and leveraged customer acquisition channel. Many start by following self-service distribution models as a route to market, which have served as the de facto standard for helping cloud businesses grow.

Outsourcing Services 113

Outsourcing Services SMB Acquisition Scale 113

Sales Hacker

NOVEMBER 16, 2021

Lead generation is the lifeblood of any business. As a business grows, so will its lead generation channels and strategies. With this in mind, it’s important to identify the best tools to automate lead generation and why your team should invest in them. What is lead generation automation? Use prospect search filters.

Scale 127

Scale Outsourcing Services Machine Learning Artificial Intelligence 127

SaaStr

NOVEMBER 12, 2019

SalesLoft, why was that Pardot, I tried to recruit this guy, Kyle Porter, to come run sales at Pardot. Let’s be 50/50 co-founders and let’s start a company in the sales space.” the initial idea that I came up with for Pardot was simply to do an outsourced lead generation S as a service.

Sales Recruiting 202

Sales Recruiting Scale Outsourcing Services Sales Hiring 202

Neil Patel

OCTOBER 23, 2020

They bring specialized depth and focus into the service offering , which allows them to see potential issues that can be missed by others as well as provide creative ways to implement solutions. Before signing up for an agency, ask yourself the following questions: Is your company generating sufficient marketing leads? Email Marketing.

Outsourcing Services 112

Outsourcing Services Sales Hiring Outsourced Development Marketing 112

Sales Hacker

MARCH 25, 2021

First, how does the knowledge that Terry is married and loves eating Smarties help your reps make a sale? A buyer persona is one of the best tools your sales reps can use to close a deal. Show their prospects that they understand who they are and what they need. Perfectly position the product/service to their prospects.

Scale 131

Scale Underperforming Technical Team Outsourcing Services Sales 131

Buffer Resources

JULY 22, 2024

Suppose your business goals are to boost sales. Conversion is an objective for lead generation. It’s the right choice for announcing a sale, encouraging people to sign up for your newsletter, or even attracting candidates for a job role at your company. and double down on it.

Social Media 102

Social Media Advertising Outsourcing Services Scale 102