Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers. Learn More What are ISVs?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Stax

DECEMBER 27, 2023

Accepting payments is the most important functionality that a business needs to start selling. But to accept payments seamlessly and securely, you need a merchant account. A merchant account refers to a business bank account that allows businesses to accept electronic payments for goods and services.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. You might be wondering, what is customer centricity ?

Payment Features 98

Payment Features Subscription SaaS Payments Payment Services 98

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

FastSpring

JULY 15, 2022

In a one-hour webinar, we covered the four main ways that SaaS companies handle global sales taxes. The growing list of countries that have changed their rules around VAT and sales taxes for software sales in recent years. So what are your options when it comes to tax collection and compliance? About FastSpring.

SaaS Payments 113

SaaS Payments Payment Services Payment Solutions Payment Features 113

User Pilot

MARCH 7, 2023

That’s why we have ten reasons why your users are canceling their subscriptions and what you can do to mitigate them and drive long-term customer retention. No ongoing value realization: Help users discover advanced features and uncover additional value with in-app tooltips. Involuntary churn due to failed payments.

SaaS Payments 97

SaaS Payments Subscription Payment Features Payment Methods 97

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 128

SaaS Payments Payment Solutions Merchant Services Software Review 128

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. You might be wondering, what is customer centricity ?

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. You might be wondering, what is customer centricity ?

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Customer churn rate quantifies subscription cancellations, calculated as lost customers divided by the starting customer count. If you want to ensure customers renew each time, continue reading ahead.

SaaS Payments 81

SaaS Payments Retention Payment Services Payment Solutions 81

How To Buy Saas

AUGUST 23, 2021

Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Best Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Technical Review Payment Methods Software Review 52

User Pilot

JANUARY 31, 2022

If you’re a SaaS owner with a multi-platform product, you may be wondering what the difference between in-app notifications and push notifications is. Today we’re going to compare the two so you know which one to use for your in-app marketing goals! What are in-app notifications? Push vs In-app notifications.

Payment Solutions 91

Payment Solutions SaaS Payments Customer Lifetime Value Payment Methods 91

Aysling

MARCH 3, 2021

Professional Services Automation (PSA) software is becoming an essential tool for businesses , enabling them to make big gains in efficiency and revenue. Managed Service Providers (MSPs) often rely on PSA software to run their businesses. Any good automation software will enable integration among the various functions of your business.

Payment Solutions 40

Payment Solutions Payments Software Payment Services 40

How To Buy Saas

AUGUST 23, 2021

Free Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Payment Methods Technical Review Software Review 52

SaaSOptics

MAY 25, 2022

Or prioritize a billing solution, which could limit their financial visibility and the ability to close their books quickly. . You need a billing and financial operations system that enables your team to pursue new market opportunities when they present themselves. . Watch our recent webinar to learn more. Our Vision for Maxio.

Payment Services 52

Payment Services SaaS Payments Payments Systems Review 52

FastSpring

MAY 25, 2023

Pricing your software as a service (SaaS) can be hard enough even during the best of times, but figuring out how to dial in the right pricing to drive more revenue in times of stagflation can be even more challenging. FastSpring helps SaaS and software companies sell around the world. Inflation isn’t flat: Vary your strategy.

SaaS Payments 142

SaaS Payments Pricing Payments Merchant Services 142

ChurnZero

MARCH 31, 2020

7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar. Kris Morrison, VP of Customer Success at Interact Software. Remember to reevaluate and update product automations that have customer touchpoints (like in-app notifications and email) to ensure they don’t come across as insensitive during times of crises.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

User Pilot

MAY 8, 2024

Educate customers with resources in multiple formats like blogs, webinars , or videos. Anticipate future customer needs and work proactively to find solutions. For example, a company may seek a cybersecurity solution to ensure the safety of its operations and customer data. Why is it important to satisfy customer needs?

SaaS Payments 93

SaaS Payments Payment Solutions Payment Services Payments 93

User Pilot

MAY 6, 2024

Transactional data on purchases, plans, and payments enables revenue analysis, recommendations, and frictionless buying experiences. Userpilot allows you to collect user profile data from product analytics, in-app surveys, and 3rd party applications. 6-step process to create user profiles: Identify what data to include based on goals.

Payment Methods 92

Payment Methods SaaS Payments Payment Solutions Payments 92

Baremetrics

JULY 8, 2020

And unfortunately, a lot of SaaS and subscription-based companies don’t take any action to stop it from happening. It generally happens as a result of the customer’s payment failing and never resolving the issue. After a certain amount of time goes by without payment, their subscription doesn’t renew, which results in churn.

SaaS Payments 97

SaaS Payments Churn Payment Solutions Payments 97

User Pilot

JULY 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Retention 52

Retention Development Team Review Sales Hiring Software Review 52

User Pilot

JULY 20, 2024

Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc. This might involve personalized emails, in-app messaging , or targeted calls to address concerns and pre-empt churn.

Retention 52

Retention Payment Methods Payment Solutions Payments 52

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. SaaS as we already understood is a software as a service. These saas can be either web or app-based or even both. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

JULY 21, 2024

A retention specialist is responsible for proactively engaging with users, guiding them through product adoption, gathering feedback, and managing subscriptions. To excel as a retention specialist, utilize resources like books, webinars, blogs, and podcasts on customer success, churn reduction, and user engagement. Book a demo today!

Retention 52

Retention Payments Payment Methods Payment Services 52

User Pilot

MARCH 25, 2024

Use checklists to guide users toward key actions within your app. Help existing customers master advanced features with webinars. Userpilot helps you analyze product usage and create contextual in-app experiences to reduce the attrition rate. Create an in-app knowledge base with Userpilot. Book a demo now to learn more!

Underperforming Technical Team 82

Underperforming Technical Team SaaS Payments Payment Methods Payment Solutions 82

User Pilot

JULY 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Retention 52

Retention Payment Solutions Sales Recruiting Development Team Review 52

User Pilot

JUNE 19, 2024

But there are other additional payments, including bonuses, commissions, and profit sharing that can increase the salary by $43,582/year. Best tool for customer support – Zendesk : Zendesk is a leading customer support platform that provides comprehensive solutions for managing customer inquiries and support tickets.

Management 52

Management Payment Solutions Payments Payment Services 52

User Pilot

APRIL 29, 2024

You can segment your customers based on their feedback responses as well as in-app behavior. For example, a Fintech SaaS company that offers budgeting software may use demographic segmentation to target younger users, like millennials, with features focused on student loan management. Book the demo to find out more!

Payment Solutions 83

Payment Solutions SaaS Payments Payment Methods Payments 83

Practical Advice on SaaS marketing

AUGUST 8, 2015

Whatever tactics you use - search engine marketing, events, email, webinars, etc. The SaaS customer acquisition machine That’s exactly how the software-as-a-service (SaaS) business model is supposed to work. With most SaaS solutions, deployment is hassle-free, and there’s no upfront license fee or long term commitment.

Payment Solutions 124

Payment Solutions SaaS Payments Payment Features Payment Services 124

User Pilot

JANUARY 26, 2023

Implement an in-app knowledge base with self-help resources. Send payment reminders both through email and in-app to prevent involuntary churn. As a win-win solution, create and organize self-help resources in an in-app knowledge base. Implement loyalty programs to encourage referrals and product engagement.

SaaS Payments 95

SaaS Payments Payment Solutions Metrics Payment Methods 95

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. Touchpoints also include occasions when clients interact with your software app in a SaaS context. Delivering customer support.

B2B 119

B2B Payment Methods Payments SaaS Payments 119

Natalia Luneva

JANUARY 8, 2022

In this article, we will cover what online community platforms are, why software companies should build communities, how to get started, and which solution to choose out of hundreds of options. They don’t offer fixed pricing plans but instead, they offer use cases and scalable solutions just for your industry.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

Baremetrics

SEPTEMBER 5, 2021

Company X may choose webinar registrations as an MQL behavior while Company Y may choose an MQL as a lead that downloads multiple white papers. Company Y may decide that an SQL is a lead that has had five webinar attendance. Typically, a lead scoring system is employed within a CRM; leads are scored based on engagement.

Payment Solutions 95

Payment Solutions SaaS Payments Payment Methods Payment Services 95

User Pilot

JULY 11, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Retention 52

Retention Sales Hiring Payment Methods Payments 52

FastSpring

APRIL 4, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. Are you looking for a merchant of record that will partner with you to grow your business internationally? That strategy is twofold.

Merchant Services 78

Merchant Services Payments Payment Solutions Payment Methods 78

User Pilot

AUGUST 14, 2023

You need to know what in-app communication to implement to attract, engage, and retain a bigger customer base while maximizing revenues. Host webinars to promote new features. Use growth loops like referral programs to drive potential users to your app. In-app help resources for users. moment ) and experience it.

Growth Marketing 88

Growth Marketing SaaS Payments Strategy Payment Methods 88

ProfitWell

MARCH 24, 2020

The subscription model is booming. Almost everything is sold as a subscription, from socks to razor blades, and of course software. Without further ado, let's look at nine subscription-based companies absolutely nailing it in 2020. What is a subscription company? So why the subscription business model?

Subscription 72

Subscription Payment Features Payment Methods Payments 72