FastSpring

NOVEMBER 4, 2021

Hackers are getting more sophisticated, and one area they love to attack is the online checkout experience on eCommerce websites, making secure payment forms more important than ever. 1 full-stack commerce platform for SaaS and software sellers worldwide! Securing the Checkout Process: 6 Ways to Protect Customer Payment Info.

Payment Methods 146

Payment Methods Payment Services Merchant Services Payment Features 146

Incredo

DECEMBER 12, 2019

How many software review sites are you present at? Do you know what role your SaaS product reviews can play in your business success? The truth is – product reviews can help you in a number of ways and even be crucial in your sales process. And you know why people are subscribing to your software.

Software Review 37

Software Review Systems Review Software Social Media 37

Stax

MAY 20, 2024

The concept of unearned revenue can easily trip up SaaS companies that offer subscription services and products on a recurring basis. Unlike when selling ordinary products, you cannot recognize the revenue earned from a subscription all at once. In the case of SaaS subscriptions, this could take several months—or even years.

Payment Features 167

Payment Features Payments Payment Services SaaS Payments 167

FastSpring

MARCH 3, 2023

Most billing and subscription management solutions let you: Build various trial and subscription models (e.g., free or paid trial and usage-based or fixed price subscriptions). Manage active subscriptions (e.g., Send invoices and/or payment notifications. You can also: Create trials of any length.

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142

Payrix

APRIL 10, 2025

In todays competitive software market, forward-thinking trade and field service platforms are no longer asking if they should modernize their payment infrastructure, theyre working diligently to source the right payments partner to implement innovative solutions before their competitors beat them to the punch.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

Subscription Flow

FEBRUARY 20, 2024

If you are on the lookout for automated billing software for small businesses, this is the blog for you to read. In today’s world, having automated billing software is of immense importance because most SaaS companies are growing at an impossibly fast rate due to the various technological booms that are taking place around the world.

Payment Solutions 105

Payment Solutions Payment Features Payment Services SaaS Payments 105

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” or “ What are the best tips I can get in terms of annual vs monthly subscription models ?”. Boring, right?).

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Subscription Flow

OCTOBER 2, 2024

This may happen due to a variety of reasons, which we will explore shortly. For subscription-based businesses, revenue leakage means the waste of potential capital which has been rightfully earned. The causes behind this gap range from errors in subscription handling to recurring billing inefficiencies.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

Stax

FEBRUARY 26, 2024

The commerce landscape—whether it’s retail, services or software—is moving faster than ever. We can see this trend in action in the realm of payment processing with the advent of recurring payments, also known as automatic payments. Industry data shows that subscription-based businesses are growing 3.7x

Payment Services 88

Payment Services Payment Features Merchant Services Payment Methods 88

Clouded Judgement

OCTOBER 11, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. A budget flush occurs when companies rush to spend remaining budgeted funds before the fiscal year ends, often due to a "use it or lose it" mentality. As a result, software vendors often see an uptick in revenue and bookings during these periods.

Cloud 167

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 167

SaaStr

MARCH 1, 2024

Generative AI is a platform shift where models can take inputs such as text, image, audio, video, and code and generate new content into any of the modalities mentioned. Businesses are changing the way you create music, recreating how films are made or dubbed, and disrupting the way programmers code. That’s every other line of code.

Generative AI 293

Generative AI Outsourcing Services AI Software Review 293

Subscription Flow

MAY 16, 2024

A few important reasons why businesses flocked to CardPointe was because it simplified the payment process for their end consumer, it seamlessly integrated with other systems like accounting software, and offered solid security to the businesses to protect their end consumer’s payment details. What is CardPointe?

Payment Features 105

Payment Features Merchant Services Payment Solutions Payment Services 105

User Pilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? Churn management software is a tool or suite of tools that help you collect customer data, analyze customer attrition , and predict churn. Features to look for in customer retention software: Analytics and tracking.

Software Review 105

Software Review Churn Retention Software 105

User Pilot

OCTOBER 19, 2024

Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. According to one report, 95% of customers will read online reviews before buying a product.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

FastSpring

JANUARY 27, 2022

Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. How Castos upsells subscription tiers. His podcast hosting company uses data analytics that looks at which users are most likely to grow out of their current subscriptions.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

SaaStr

JUNE 5, 2020

It’s hard to imagine a world where analysis didn’t understand recurring, subscription based revenue for technology products. Salesforce’s IPO is also seen as a test of a new business model that could shake up the software industry. 110% net revenue retention? interest rate due in 2025. Gross margin 85%?

Venture Capital 297

Venture Capital Technical Review SaaS Scale 297

Blulogix

FEBRUARY 13, 2025

By Inga Broerman The Renewal Blind Spot: Where Subscription Businesses Lose the Most Revenue Renewals should be a source of predictable, recurring revenue yet for many subscription businesses, they are a pain point filled with inefficiencies, missed opportunities, and revenue leakage. Delayed payments and unpredictable revenue.

Payment Features 59

Payment Features Payments Subscription Revenue 59

Clouded Judgement

FEBRUARY 7, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. The unlock here of “group + triage + agent” will be the backbone for the next wave of software. Not the best start to cloud software earnings season! Follow along to stay up to date! Overall, there was weakness across the board.

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

Stax

MARCH 18, 2025

While theres a level of digital fraud risk, most digital payment processing systems have robust security measures, such as encryption, tokenization, and fraud detection. Examples of modern digital payment processing systems include online payment gateways, digital wallets, QR code payments, and cryptocurrencies.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business.

Payment Solutions 106

Payment Solutions Payment Methods Retention Customer Success 106

Clouded Judgement

DECEMBER 29, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Subscribe now 2023 Top Performers In 2023, there were 14 cloud software companies that were up 100%+ this year (in the index I track of ~80 total)! Follow along to stay up to date! And the overall basket has seen ~25% multiple expansion (6.5x

Cloud 196

Cloud Software Review Subscription Payment Features 196

Stax

JANUARY 28, 2024

Long before the digital age, newspaper and magazine companies have been using the subscription model to create and retain a consistent readership for their publications. This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

Intercom, Inc.

NOVEMBER 30, 2021

Adopting the right strategy will help you scale your personalized support without scaling your costs, which will have the knock-on effect of increasing your customer satisfaction (CSAT) and customer retention. Sure, you can compare different software packages by their features, but that’s like marrying someone based on their dating profile.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Stax

JANUARY 28, 2025

Simplicityhassle-free one-time passcode Another major advantage for customers is that they no longer need to remember account numbers or passwords to make online payments. You also need to weigh the cost implications of implementing a new payment system. Security Provides enhanced security through tokenization.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

Totango

FEBRUARY 9, 2024

That’s why it is important to understand and track both gross retention and net retention. What is gross retention? In football terms, gross retention, or gross revenue retention (GRR), is like the defense, determined to block any attempts by the opposing team (churn) to breach your end zone (revenue stream).

Retention 115

Retention Underperforming Technical Team Software Review Churn 115

Clouded Judgement

SEPTEMBER 1, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Subscribe now Are Software Companies Over or Undervalued? Today I wanted to dig in to this question and its implications: “Are software companies fairly valued today?” Follow along to stay up to date! ” Let’s dig in.

Software Review 190

Software Review Cloud Software Revenue 190

Subscription Flow

SEPTEMBER 23, 2024

Today, most of us rely on recurring payment solutions for streaming services, gym memberships and other similar subscription services regardless of industry. In this way, recurring payments make the lives of the customers convenient and stress-free. What Does Recurring Payment Processing Mean?

Payment Features 52

Payment Features Payment Services Merchant Services SaaS Payments 52

Stax

JANUARY 29, 2024

However, staying focused on the big picture can be challenging if your business is bogged down by repetitive payments and intricate billing procedures—both common hurdles for a billing system with inadequate functionality. Stax Bill simplifies invoice and subscription billing management by automating manual financial processes.

Stax 88

Stax Payments Payment Services Payment Features 88

Clouded Judgement

AUGUST 25, 2023

This is the first S-1 we’ve seen in almost 2 years from a software company! We focused on marketing automation within eCommerce as our first application use case, and we believe our software is highly extensible across a broad range of functions and verticals.” The vast majority of our subscription plans today are monthly.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

Intercom, Inc.

FEBRUARY 22, 2018

The closest thing is browsing a magazine, which are monthly subscriptions. And it correlated the best with long-term retention. The second set of experiments was around educating people on how to re-pin, and the value of a re-pin, and that did actually increase the activation and retention for the business. That did not work.

Onboarding 194

Onboarding Retention Education Acquisition 194

How To Buy Saas

DECEMBER 20, 2024

Most SaaS businesses prefer to manage their accounting processes through cloud-based software solutions, but even for that you need to know the nitty-gritties of SaaS accounting. The revenue earned over the subscription period does not relate to the amount earned at a given point of sale like in traditional businesses.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Stax

MAY 30, 2024

Field service management software is a system that helps a company monitor and coordinate their employees’ activities off the company’s premises. The software allows managers to view and modify work schedules, orders, inventory, invoices, customer account records, and other records in the database.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Effective renewal strategies enhance customer retention , drive revenue , and build a loyal base for long-term SaaS success. This renewal is critical because it ensures customers can access the software without interruption.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

SaaStr

NOVEMBER 1, 2019

He founded four companies: Skok Systems, Corporate Software Europe, Watermark Software, and SilverStream Software and did one turnaround with Xionics. David’s successful exits as an investor at Matrix include HubSpot, JBoss, AppIQ, Tabblo, Netezza, Diligent Technologies, CloudSwitch, TribeHR, GrabCAD, OpenSpan, and Enservio.

Technical Review 205

Technical Review Development Team Review Software Review Scale 205

Payrix

MAY 14, 2024

When it comes to software, success doesn’t hinge on innovation alone. No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process.

Outsourced Development 100

Outsourced Development Payment Services Payment Solutions Retention 100

ChurnZero

JUNE 24, 2022

In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. You can download the full report for net retention and gross retention benchmarks as well as retention metrics in relation to ACV, growth, size, and more.

Benchmarks 98

Benchmarks Retention Software Review Technical Review 98