Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

FastSpring

OCTOBER 19, 2021

Pending Apple’s appeal, the Gonzalez Rogers ruling would enable developers to link to external payment systems (like FastSpring!) Apple was given 90 days from the September 10 ruling to make changes to its system to allow these kinds of external payments. Sign up for the free webinar today!

Payment Solutions 129

Payment Solutions Payments Payment Methods Payment Services 129

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. This article offers tips for optimizing pricing and packaging of your SaaS products in a less-than-stellar economy: What is stagflation?

SaaS Payments 140

SaaS Payments Pricing Payments Merchant Services 140

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. What are SaaS companies?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. In this saas marketing strategy guide, we are going to tell you everything about saas marketing. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works.

SaaS Payments 124

SaaS Payments Payment Solutions Merchant Services Software Review 124

Neil Patel

SEPTEMBER 10, 2021

With more customers expecting a hyper-personalized, real-time experience, the demand for AI technology in marketing has never been greater. From lead generation to lead nurturing to conversion, funnel AI tools help marketers improve their strategy and streamline their processes. Who Should Use Systeme? Use Exceed.ai

AI 139

AI Payment Solutions SaaS Payments Payment Methods 139

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Learn the latest strategies for your most personal, efficient support team yet.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

How To Buy Saas

JANUARY 1, 2021

Online learning is a new trend which we are have encountered by now. Online learning and course are expected to rise with time and see a figure of $325 billion by 2025. Well, that’s enough to motivate yourself to start creating your first course using the best online course platforms. Why Choose an Online Course Platform?

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

Stax

OCTOBER 17, 2024

Navigating the world of payments can be complicated, especially when you’re running a software business with many moving parts. Embedding payments is a great first step, but encouraging merchants to adopt payments and onboarding them is another hurdle many ISV/SaaS businesses run into.

Stax 88

Stax Payments Merchant Services SaaS Payments 88

Aaron Beashel

MARCH 9, 2018

I’ve been fortunate to work in a number of SaaS businesses in my career. In the case of a B2B SaaS company, your Go To Market model outlines the way in which you acquire customers. On the other hand, if your target market is the Fortune 500 then your market size is much smaller, and an inside sales process may make more sense.

Scale 192

Scale B2B SaaS Payments Strategy 192

User Pilot

MAY 6, 2024

This article focuses on user profiles in the SaaS context. TL;DR A user profile is a collection of details about an individual user: their identity, roles, personal details, or behavior. They may be inspired by a user but they don’t describe one real person. Collect data through multiple methods.

Payment Methods 86

Payment Methods SaaS Payments Payment Solutions Payments 86

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. For example, a website visit, an online sales purchase and a phone support call are all potential customer journey B2B touchpoints.

B2B 119

B2B Payment Methods Payments SaaS Payments 119

Totango

AUGUST 16, 2022

Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn. Another method for high-touch clients is to schedule monthly or quarterly business reviews.

Payment Solutions 103

Payment Solutions Payment Methods Retention Software Review 103

User Pilot

MARCH 7, 2023

Churn happens even to the most successful SaaS companies. TL;DR In SaaS, cancellation (also referred to as “ churn “) is when a customer stops using your product and then unsubscribes from their plan. Unsatisfactory customer service. Involuntary churn due to failed payments. Terrible primary onboarding.

SaaS Payments 91

SaaS Payments Subscription Payment Features Payment Methods 91

How To Buy Saas

FEBRUARY 17, 2021

If not, then you must at least be aware of the online courses for marketing purposes. If you have extensive knowledge about something and you want to sell your skills and teach others, you should create your online course and market it. It works on simple methods of signing up and logging in after entering all the necessary details.

Payment Methods 64

Payment Methods Technical Review Systems Review Payment Services 64

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service.

SaaS Payments 76

SaaS Payments Retention Payment Services Payment Solutions 76

User Pilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? TL;DR A conversion path is a step-by-step process that guides prospects. A good conversion path makes the process frictionless. How to create an effective conversion path Ready to build a successful conversion path for your SaaS product?

SaaS Payments 77

SaaS Payments Payment Services Payment Methods Payment Solutions 77

User Pilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

SaaS Payments 88

SaaS Payments Scale Payment Services Payment Solutions 88

Incredo

NOVEMBER 7, 2019

So after reading today’s blog, you will be opening your eyes to SaaS demo best practices and closing more sales. 2) We are going to talk about careless and even strange mistakes that SaaS salespeople make during software product demos. Want to learn more about SaaS sales? 5) STAY WITH US TILL THE END.

Payment Solutions 168

Payment Solutions Software SaaS Payments Payments 168

Neil Patel

JANUARY 21, 2021

But you can’t build a great SaaS or e-Commerce company without the help of digital tools. If you’re serious about growing your startup, you’ll eventually need to put down the pen and paper to-do list and upgrade to a SaaS solution. Bootstrapping Tools to Create a Website. Other Bootstrap Website Builders.

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

User Pilot

JANUARY 26, 2023

Send payment reminders both through email and in-app to prevent involuntary churn. Net Promoter Score system The Net Promoter Score (NPS) is a CX metric to track customer loyalty by asking users how likely they are to recommend your product or service to others on a scale of 0 to 10. Celebrate customer success with gamification.

SaaS Payments 91

SaaS Payments Payment Solutions Metrics Payment Methods 91

Practical Advice on SaaS marketing

AUGUST 8, 2015

You've successfully lead someone through the tortuous process from a lead to a qualified opportunity, maybe to a free trialer, and finally to a paying customer. Whatever tactics you use - search engine marketing, events, email, webinars, etc. They'll lose confidence in the SaaS vendor. they all cost money. That’s the good news.

Payment Solutions 124

Payment Solutions SaaS Payments Payment Features Payment Services 124

Baremetrics

OCTOBER 12, 2021

Your SaaS business needs a solid system for finding qualified leads and converting them to customers if it will survive and thrive. It could be a piece of educational content on your website, social media posts, or even a direct referral from your existing customers. According to the 2019 CSO Insights by the Miller Heiman Group, 37.8%

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

User Pilot

FEBRUARY 28, 2024

helps with high-touch marketing through social media campaigns and gives insights to improve the buying process. GetResponse enables email campaign tracking and simplifies connecting with potential customers. It’s a solution that enables you to analyze a custom funnel and monitor progression. Funnel analysis in Userpilot.

Payment Solutions 88

Payment Solutions Data Analysis Software Review SaaS Payments 88

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is the purpose of customer acquisition in SaaS? This article answers that and more.

Acquisition 84

Acquisition SaaS Payments Payment Methods Metrics 84

ChurnZero

AUGUST 14, 2020

Customer Support/Service Software and Ticketing Systems. Customer support software manages and monitors customer requests, queries, and service-related matters. Customer Support/Service or IT Operations. Professional Services, Product, Development, Operations, or Marketing. What is customer support software? Who owns it?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

How To Buy Saas

AUGUST 23, 2021

Free Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Payment Methods Technical Review Software Review 52

Baremetrics

OCTOBER 10, 2021

Inbound marketing is the process of getting potential clients to find your company. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place. Attract Attracting customers is a two-step process. Table of Contents.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

How To Buy Saas

DECEMBER 18, 2024

Nowadays, individuals and small business owners are focusing on live webinars more than ever. In 2025, the conduction of webinars has become the most important tool for building a strong relationship with potential leads. Best Webinar Software Free Plan/Trial Starting Price WebinarNinja Free Plan $0.60/mo What Are Webinars?

Payment Solutions 52

Payment Solutions Software Review Payments Payment Methods 52

Baremetrics

DECEMBER 18, 2019

Calling all low-touch SaaS experts, @databoxhq churn rate in first 2 months w/ and w/out a 14 day trial. Onboarding — also a part of activation — is closely related to retention because it determines how well you can enable someone to use your product, and ultimately, the value they get from using it. Thus, the early churn.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Natalia Luneva

JANUARY 8, 2022

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

User Pilot

MARCH 25, 2024

Various factors could cause customer churn, including bad product-customer fit , poor user onboarding experience , poor customer service , and weak customer relationships. Some effective strategies for reducing customer churn include: Personalize the onboarding for new customers to shorten the time to value.

Underperforming Technical Team 76

Underperforming Technical Team SaaS Payments Payment Methods Payment Solutions 76

User Pilot

DECEMBER 19, 2022

There are various notification types you can use to keep your users engaged in SaaS. Here are some notification UX best practices: Personalize your messaging to increase engagement. What are the different notification types commonly used in SaaS? Triggering method: this depends on conditions that will generate a notification.

Payment Solutions 85

Payment Solutions Engagement SaaS Payments Payment Methods 85

User Pilot

AUGUST 14, 2023

With more players entering the SaaS market and the growing use of digital technology in marketing, traditional marketing alone cannot sustain your business. Host webinars to promote new features. Retention: Users keep making repeat purchases after their initial subscription payment. Use contextual modals to promote upgrades.

Growth Marketing 81

Growth Marketing SaaS Payments Strategy Payment Methods 81