SaaStr

SEPTEMBER 19, 2023

In last week’s Workshop Wednesday , held every Weds at 10 a.m. This is where traditional SaaS methods like subscription pricing only, driving growth through headcount only, or a pure sales GTM strategy only live. Those methods no longer work, and it’s time to adapt. You don’t want to be there.

Business Model 258

Business Model SaaS Payments Payments Headcount 258

Baremetrics

AUGUST 30, 2021

The phone rings. If you chose not to answer the phone, you’d be in the majority. People love talking to you on the phone – just not necessarily when you’re selling something. Buyers need to be in control When the phone rings, or an email pops into our inbox, we are put in a reactive position. Do you pick up?

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

SaaStr

DECEMBER 28, 2023

At a recent Workshop Wednesday , SaaStr founder and CEO Jason Lemkin answered the community’s most pressing questions about SaaS — from investor appetites and IPOs in 2024 to managing and hiring a Head of Sales as a solo founder to AI and the future of customer success. It’s 10x more work, but meeting in person is 10x better, too.

Payment Solutions 235

Payment Solutions Sales Hiring AI SaaS Payments 235

FastSpring

FEBRUARY 8, 2024

We’d love to talk with you in person! Immerse yourself in a diverse array of programs, workshops, and presentations, where industry experts will share their wisdom, and cutting-edge trends will be unveiled. Schedule a demo now or at WordCamp Asia 2024 in person! If so, join FastSpring at WordCamp Asia 2024 at Booth 17!

Merchant Services 78

Merchant Services Payment Solutions Payment Methods Payment Services 78

Natalia Luneva

JANUARY 8, 2022

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

Buffer Resources

OCTOBER 2, 2023

While out in the fields, she started thinking about passive income, and it occurred to her that she could teach grant writing online. After learning about the true cost of being in business, my co-founder and I realized we needed to triple our prices and switch to a monthly payment plan option that provided monthly recurring revenue.

Payment Methods 117

Payment Methods Sales Hiring Payments Business 117

FastSpring

NOVEMBER 3, 2023

We’d love to chat with you in person! The 13th annual Austin Startup Week will take place November 6-10, 2023 with a week of engaging sessions, workshops, special events, and amazing speakers. Schedule a demo now or at Austin Startup Week in person! Are you a startup founder, employee or enthusiast?

Merchant Services 88

Merchant Services Startup Payment Methods Payment Services 88

GetUplift

JANUARY 19, 2023

million selling partners worldwide, Amazon is the number one source for online shopping. I can’t even remember the last time I purchased toothpaste, dishwashing liquid or detergent at a store. A personalized shopping experience One of Amazon’s greatest successes is owed to personalization. Amazon is almost instinctive.

Payment Methods 85

Payment Methods Payment Solutions Artificial Intelligence AI Search 85

Sales Hacker

JUNE 7, 2021

Now you have to get commitment from people to participate in the overall process; get commitment from a core group to attend workshop sessions; and get commitment to participate on separate calls or online. Don’t leave the discussion on segments, workflows, and personas to the first workshop. payment, donation to a charity).

Sales Recruiting 114

Sales Recruiting Payment Services Payment Methods Sales 114

Unbounce

MAY 12, 2020

Google Ads are to online marketing what the “ pizza move ” is to beginner skiers—once you get the hang of the basics, you’ll start seeing results straight away (and likely be keen to learn more, more, more). You know those clickbaity, keyword-dense ads that send you to a mystery website or page with a million different products?

Payment Methods 145

Payment Methods Outsourcing Services Payment Solutions AI Search 145

Baremetrics

OCTOBER 12, 2021

It could be a piece of educational content on your website, social media posts, or even a direct referral from your existing customers. Marketing qualified leads: These have performed simple actions like website visits and completing a lead capture form in exchange for an online resource. Try Baremetrics Free.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

Chart Mogul

JULY 30, 2024

Pros: Less risk averse than traditional methods. They provide support and entrepreneurial training through one-to-ones with a mentor, workshops, and group classes. These are set-up programs that have extensive itineraries covering workshops, seminars, and boot camps. No large payments. Quicker than other methods.

SaaS Payments 52

SaaS Payments Investment Payment Methods Payments 52

Neil Patel

DECEMBER 20, 2020

GlobalMeet — Most Versatile Webcasting Service Cisco Webex — Best For Large Scale Events ClickMeeting — Best For Monetizing Webcasts ezTalks — Best For Pre-Recorded Online Events ON24 Webcast Elite — Best For Audience Engagement and Conversions Samba Live — Best For Cross-Platform Live Streaming.

SaaS Payments 145

SaaS Payments Payments Payment Services Scale 145

FastSpring

JUNE 11, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including software management, VAT and sales tax management, global payments, and consumer support. Podcast Full Interview: Audio Listen online or find it on more podcast services. I love that.

Sales Recruiting 113

Sales Recruiting Software Review Payment Solutions SaaS Payments 113

User Pilot

AUGUST 31, 2023

New customers bring in subscription fees, licensing charges, or usage-based payments, which are the lifeblood of SaaS businesses. They organize webinars , podcasts, workshops, and other events to attract potential customers. You want your website content to show up when they search.

Acquisition 86

Acquisition SaaS Payments Payment Methods Metrics 86

Buffer Resources

JUNE 22, 2023

She has since gone on to speak on panels, host workshops, and launch The PostGrad Playbook. 👀 To keep up with Jahleane, check out her website and follow her on TikTok and LinkedIn. The lesson for creators here is: Your personal experiences have value as a source of inspiration and connection with an audience.

Social Media 109

Social Media Payments Payment Methods Technical Review 109

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. SugarCRM – CRM Software & Online Customer Relationship Management. vidREACH.io – Personal, Video-powered Email Outreach.

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. Capsule CRM – The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

GetUplift

MARCH 8, 2019

In this workshop, I walk you through everything you need to know about running a heuristic analysis. To make the most of this workshop, grab the template I use to bring my findings together: Grab your heuristic analysis template. Heuristic analysis is a very cool process that I believe every single website should perform.

Payment Methods 53

Payment Methods Mobile Payment Services Payment Solutions 53

User Pilot

MARCH 14, 2024

You want to trigger in-app experiences based on analytics – Heap doesn’t offer built-in tools to personalize the user experience based on product analytics and insights. Instead, it tracks everything but you have to install a code snippet in the header of your website or use Google Tag Manager to record the event on all pages.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

ProfitWell

OCTOBER 30, 2019

We’re hearing word that Boston-based Flywire , a global payment SaaS platform and processor, just formed a partnership with Bank of America. Flywire’s CEO Mike Massaro points out that “Cross border payments and receipts remain complex, costly, and difficult to reconcile for both payers and receivers.”. Your top subscription news.

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

Intercom, Inc.

NOVEMBER 17, 2021

Acknowledge what the customer is saying and be as personal and specific as you can. And in 1996, I was teaching day-long writing workshops in government agencies because I’m based in Washington DC, and they’re an employer in the neighborhood. It’s an error and maybe has cost me double payment.

Payment Methods 118

Payment Methods Airlines Branding Communication 118

Baremetrics

APRIL 7, 2020

Using that data, we attempt tackle churn in five different ways: Offer free trainings, workshops, & bonuses Stay engaged with customers via chat and email Referral/affiliate programs Owning up to mistakes Adding new features I’ll dive into each of these and provide examples of how we use these tactics to combat churn. It happens often.

Social Media 69

Social Media Payment Solutions Software Review Software 69

User Pilot

NOVEMBER 4, 2020

But if you’re in a hurry, here’s our quick breakdown of Product Manager Jobs To Be Done and the UX tools that even the least techie person out there can use: (You can click on any of the links above to jump ahead to our write-up of the section and the tools. ). It allows product managers to conduct tests on websites, apps – you name it.

SaaS Payments 86

SaaS Payments Payment Methods Payment Solutions Payments 86

FastSpring

JANUARY 26, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. What was the first thing you bought online? Jake Dipple 3:15 It was probably the last thing I bought online as well.

Customer Success 140

Customer Success VP of Engineering Payments Payment Methods 140

User Pilot

JUNE 19, 2024

But there are other additional payments, including bonuses, commissions, and profit sharing that can increase the salary by $43,582/year. It offers multi-channel support, automation features, and detailed analytics, making it easier to understand customer behavior and deliver personalized support.

Management 52

Management Payment Solutions Payments Payment Services 52

BetterCloud

DECEMBER 22, 2021

During these initial audits, many BetterCloud customers find employees that share their work files with their personal accounts in order to work on personal devices. One company discovered a shared document filled with credit card information that was being used to send payment information to outside vendors.

Payment Services 52

Payment Services Payment Solutions Payments Payment Methods 52

Sales Hacker

MARCH 2, 2020

If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. You will learn why traditional sales methods which were developed for small consumer sales, just won’t work for large sales and why conventional selling methods are doomed to fail in major sales.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

ProfitWell

DECEMBER 16, 2019

We gathered in Boston to discuss all things subscription—kicking off with our Pricing and Monetization Workshop. Some key takeaways include personalizing your outreach, keeping subject lines and emails short, and A/B testing to optimize. We're building all these online products, electronic kiosks, automating everyday things.

Scale 41

Scale Payment Methods Payment Services Payments 41

GetUplift

MARCH 8, 2019

In this workshop, I walk you through everything you need to know about running a heuristic analysis. To make the most of this workshop, grab the template I use to bring my findings together: Grab your heuristic analysis template. Heuristic analysis is a very cool process that I believe every single website should perform.

Payment Methods 62

Payment Methods Mobile Payment Services Payment Solutions 62

Sales Hacker

FEBRUARY 5, 2019

The SMB customer may need monthly payment terms or a ‘pay per transaction’ fee. Think in terms of ‘deal dials’: price per user, payment terms, contract length, number of users. Your three-person CSM team is terrified, and the Head of Professional Services has just decided to take an extended holiday in Tulum, Mexico.

SaaS Payments 63

SaaS Payments Sales Hiring Enterprise Payments 63

Buffer Resources

APRIL 10, 2024

Gated content on your online store : If you have an existing online store or website, you can create a subscription-based model by gating certain content or products behind a paywall. If you're a consultant or coach, provide one-on-one sessions or group workshops related to your area of expertise.

Payments 113

Payments Payment Methods Marketplace as a Service Payment Services 113

SmartKarrot

OCTOBER 18, 2021

Conduct frequent reviews (in-person and via web meeting) with accounts and team to determine customer satisfaction and utilization levels. Assist the Account Managers in collecting failed automatic payments of existing accounts. Facilitate Account Setup, implementation, training, and ongoing account review and modification.

Sales Recruiting 19

Sales Recruiting Customer Success Payment Services Payment Facilitation 19

How To Buy Saas

SEPTEMBER 25, 2024

It was initially created to help users get inspiration and ideas, discover new content online, and organize and save them for later. Learners use it to explore tutorials and workshops about their areas of interest. It provides certified product design courses, free resources, and workshops for beginners to hone their skills.

Payment Methods 52

Payment Methods Payments SaaS Payments Payment Services 52

Chart Mogul

SEPTEMBER 19, 2019

How after that payment was processed or that service order was signed, you set your sights on cloning that customer. For example, if I hire someone that was closing deals on a 15-30 day sales cycle and my sales cycles are 6-9 months, I run the risk of that person a) not being successful and b) getting bored/being a retention risk.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

SmartKarrot

APRIL 20, 2022

Better personalization. Customers tend to spend more on a brand/ product that provides personalized services. And with the customer insights from loyalty programs, businesses can build a personalized approach. As a result, the company’s website saw a bounce rate of 90%. Challenges.

B2B 11

B2B Scale Payment Methods Payment Services 11

SmartKarrot

MAY 10, 2021

Apply here: [link] Role: Customer Success Manager Location: Sydney, New South Wales, Australia Organization: A2B Australia Limited As a Customer Success Manager, you will respond to client requests across phone and email support channels efficiently and within set timeframes and SLA. to increase their utilization features.

Customer Success 10

Customer Success Sales Recruiting Payment Services Payments 10